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Jefferson P.
Customer Reviews for Willow Creek Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Keep Fred as the go to guy. He was very friendly and helpful from the get go. He made the whole experience very good and I will be a repeat customer mostly because of this guy. He made the whole difference and if we only could have more Fred's in the world we would be better off.
Shane J.To make sure vehicles have fluid for windshield wipers and check other fluids. A diesel truck got my windshield very dirty and I wasn't able to clean it because no fluid. Also wipers were bad. I was on my way to new home and the engine light came on. I was driving alone so it was scary. So please maintain vehicles.
MARY P.Keep on keepin on
roger N.It was easy and seamless!
JOHN W.All good
RENA L.I like just the way it is looking forward to doing business again.
JOSEPH T.Lee is wonderful to work with and makes the rental process easy.
ALLEN S.Helpful and friendly
Benjamin R.I asked to pickup at 8am and why would Uhaul send me to a place where they open at 9am. I call into Uhaul to get instructions on what to do. WE Went to app. only the to have a problem with the App and I couldnt get any help. Region Mang. called me.and she tried. But...The owner of the uhaul was on site and wouldn't help me at all!!!!! He was right there looking at me just walking around and wouldn't open 15 mins. early to help me out. I'll never use them again and I will write a review of this inconvenience without any help at all from the owner of willow creek.
RAMONA A.Great
Ervin M.Fred is a Army Veteran and very helpful with good hearted enthusiasm. Lee knows the business well. They make a great balance in team work.
LONMONTRE W.You rented to someone else, and even though I called and informed you, that all my info was attached.
JAMES N.Lee was the greatest. Went above and beyond as always.
JOHN L.The manager was very helpful. Always friendly voice when I called. Cannot say enough good about this U-Haul company at Willow Creek Storage
ROLLIE E.Great staff cleanest truck I have ever rented with u-haul.
FREDRIC M.Drove the truck 50 miles and the check engine light came on. I called the location of pick the truck up they said there was nothing I could do I had to call roadside. I told him I wanted to bring it back to them and exchange it for a different truck because I had things to do I had rented it for several days for a purpose. They said they couldn't help me that I had to take it somewhere to the service center. When I called and said I'm gonna bring it back tonight and pick up a different truck they were almost abusive about it. Will never rent from this U-Haul place again, will never rent you all again!
SHAUNA B.Willow Creek ALWAYS provides great service and truly appreciates their customers.
ALLEN S.Also the drop off was great, awesome office super clean place great people
ARNULFO M.The problem I had was with the online check in process. It was RIDICULOUS! Took way too long. It took 3 to 5 minutes for each and every step to load. The Willow Creek location was fine other than that. Driver's floorboard was dirty but it may be trapped in dirt from over time.
Angela T.Outstanding service, best U-Haul Dealer in town
BILLIE MARIE L.This location was OUTSTANDING! We have rented 4 different uhaul trucks (1 storage unit) and dealt with 3 different locations and several different employees. None were even close to this one. The place is clean. The guy is kind. The truck was even maintained. Every bit of this experience made me continue with uhaul.
Ryan F.Best place to rent from because of the wonderful staff.
ALLEN S.Great/superb customer service!!
ALLEN S.Took time out of normal work hours to help life trailer off of truck when dropping off
Annmarie R.No office at this location, so was different.
KIMBERLY C.The location was great, and the equipment was clean, however I think the trailer was damaged because it suffered from a lot of trailer sway.
Adam G.Very convenient and I did online return
Kathy L.Superb service!!!! My "go to" UHaul rental facility.
Allen S.Great UHaul rental place with a superb and helpful staff!
Allen S.Very friendly and helpful at this location
JUDY DENISE R.Both locations were absolutely stunning, professional, and maintained safe distancing as well disinfecting practices. Would recommend both and will use them myself again!
Kristi R.Appliance dolly would not lock and was not very useful. Why is there a cleaning fee if I returned the truck during office hours and they said to just put the keys in box and go?
Todd S.Very easy process and no trouble with returning.
BRUCE M.Appreciated the staff's customer service skills.
Paul K.Fast and professional services.
Scott C.All very good
CLAY M.Great service! Will recommend to others.
DEBORAH C.Customer service was outstanding. Very professional and accommodating.
Tom G.Nada
Jeffrey B.I am a repeat customer. I go there not only for the convenience, but also because the people are friendly and knowledgable. i will continue to go to them evey time I need to rent a trailer or truck!
Derek G.