Easy to pick up and drop off.KATHLEEN S.
Customer Reviews for Willo True Value
(Distribuidor de U-Haul del vecindario)
Willoughby, OH 44094
(E Of Rt 91 Next to Lake West Hospital)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 6 p. m.
- Dom.: 11 a. m. - 4 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.STEPHEN H.
El cliente no dejó un comentario.ANITA D.
El cliente no dejó un comentario.JAY T.
El cliente no dejó un comentario.davina M.
I had to sweep out the unit when received. There was a $22 charge at the end with no explanation? Gas was above where I rented it, I did self check-in...The $22 charge irritATES ME WITH NO EXPLANATION!Donald K.
Very easy process the man that hooked up my trailer was super nice!!Paula S.
El cliente no dejó un comentario.Alex W.
El cliente no dejó un comentario.Teresa V.
Drop off went without any problems. Thank you.Jeffrey L.
El cliente no dejó un comentario.SCOTT C.
After hours drop off - my phone was unable to "share my location". There should be another option.LARRY J.
Overall the customer service was great! But the van in the cargo area was sticky (guessing someone spilled pop) & there were personal items left in the cab from the previous renters. The attendant did disinfect & spray down the van in front of us & brought out our pads & assisted us when the app wouldn't not work. Went over everything. Overall-would definitely recommend the location & rent from againDANIELLE R.
El cliente no dejó un comentario.Mike C.
El cliente no dejó un comentario.Jessica B.
El cliente no dejó un comentario.Kim H.
El cliente no dejó un comentario.RYENE P.
El cliente no dejó un comentario.Travis J.
Local branch is basically 4 old guys running a hardware store. The store has so much stuff everywhere it's like walking into grandpa's barn. They're friendly enough but they could be more efficient. Truck had a little bit of litter in the cab from previous renters, nothing terrible but you can tell previous drivers/renters ate their lunch in there.Roger C.
Fast and easy great pricing helpful staff. May need some computer upgradesJOSEPH T.
Excellent service.Rick M.
El cliente no dejó un comentario.Marc E.
El cliente no dejó un comentario.KIMBERLY M.
El cliente no dejó un comentario.KELLIE M.
Nothing that I can think of.Dennis O.
I did not rent a uhaul today and nobody seemed concerned that I was receiving emails and I didn't even contact uhaulSHERRICE W.
Great location. They go the extra mile to make my day workJAY T.
Drop off was fine.Glenn S.
El cliente no dejó un comentario.DEVIN G.
The people was rude and disrespectfulTiffany P.
rentals should be closer to renters prefferrd pickupMAXWELL G.
El cliente no dejó un comentario.Adam R.
El cliente no dejó un comentario.deanna G.
El cliente no dejó un comentario.Steven M.
El cliente no dejó un comentario.BRANDON M.
No complaints. I have used this location before and never had an issue.Ron P.
El cliente no dejó un comentario.BERNADETTE P.
Hi, we were very disappointed with the uhaul truck we received today. We moved our 3 bedroom home into a four bedhome today. The air conditioner in the uhaul truck did not work. It was over 85* today. We didn't realize the AC did not work until we got on the highway. Unfortunately turning around to go back wasn't an option so we dealt with hauling an entire 3 bedroom room in 86 degree weather without AC. Very disappointing.Kimberly B.
El cliente no dejó un comentario.Anthony B.
El cliente no dejó un comentario.NATHAN L.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.JACQUELINE H.
I found out about an hour after picking up the trailer that the right stop light and right signal light were NOT working, even though the rental employee said he checked them, and said that they were working. Bad!Jean-Eudes D.
El cliente no dejó un comentario.WILLIAM T.
El cliente no dejó un comentario.Robert J.
I've had to rent two UHauls in the last month for two separate events. This little hardware store that I have picked up the units from gets me in and out without any inconvenience at all. Great dudes!Todd James V.
El cliente no dejó un comentario.Peter B.
El cliente no dejó un comentario.Daniel S.
Nothing at all, Great Customer ExperienceHASSAN H.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.JOSIP B.
Friendly & helpfulHollis W.
El cliente no dejó un comentario.MICHAEL T.
El cliente no dejó un comentario.Sabra S.
El cliente no dejó un comentario.TONYA B.
Great job! Nice employeeDARLENE M.
El cliente no dejó un comentario.EVAN M.
El cliente no dejó un comentario.CHRISTINE H.
El cliente no dejó un comentario.Meaghan R.
El cliente no dejó un comentario.DAVID M.
Good place, quick serviceJeffrey P.
When I arrived at the location there was an employee who appeared quite angry and was banging things around in the back of another truck. He told me to go inside. The attendant barely spoke to me. When he handed me my receipt, I asked him how much the final charges were. He said whatever I had agreed upon when I made the reservation. My understanding was that those initial figures were estimates. I got the move done in 1 day and in 1 trip, but I got charged for 2 days and 2 trips. This is the most unfair way of doing things I've ever experienced. Needless to say I will never use U-Haul again, nor would I recommend it to anyone.MARK D.
El cliente no dejó un comentario.Taylor W.
El cliente no dejó un comentario.Sandra S.
El cliente no dejó un comentario.Jessica G.
It was unbelievable how easy it was to reserve it on-line. When I went to pickup, the lady at Willo True Value was pleasant & extremely down to earth. It was nice to work with a person who didn't have an attitude!NANCY L.
El cliente no dejó un comentario.ROBERT W.
The man that greeted me did not even introduce himself or greet me. He simply walked towards me and started telling me what to do. He did not offer to help me take the trailer off my lift and did not even go back to the drop off point with us. We have never taken a trailer off before so help would have been nice. Not very friendly.. not helpful. Very disappointingLAUREN W.
Dropped off after hours. Quick, no issues.TRACIE C.
El cliente no dejó un comentario.FABIAN L.
Make sure the equipment is back before the next reservation. I had to wait a half hour for the trailer to be brought back. That delay really messed things up for me.Richard N.
El cliente no dejó un comentario.Ann S.
Great , friendly service. Best prices in town. Would recommend.MICHAEL B.
Finding the final invoice after self returnChristopher H.
El cliente no dejó un comentario.Dominique H.
Line was to long and it was hot inside but the people was very nice and the location was good clean and convenient I would rent from here again and recommend this place just remember weekends areSHANNON L.
El cliente no dejó un comentario.Ronald L.
El cliente no dejó un comentario.John J.
My friend dropped it off and so I am unable to comment on much of what is above but it appears they did not actually check us in properly and we ended up having to send receipts about the dollies we didn't use and the blankets we did use as there was no record. It was not very organized and ended up being more time consuming than it should have been. However, I appreciate the flexibility that U-haul provides and our pick up was impeccable so there is that.John M.
El cliente no dejó un comentario.ivana C.
Trailer was dirty when I picked it up only one brake light workedROCKY N.
El cliente no dejó un comentario.Jodie S.
El cliente no dejó un comentario.Ronald L.
El cliente no dejó un comentario.JACOB T.
Everything was great! I was able to change reservation date easily. I have rented from this location in the past and will continue to do so when needed.Kelly L.
Dropped off after hoursJohn W.
El cliente no dejó un comentario.MICHAEL K.
Need to have better/quicker access to the keys.Craig R.
Everything was greatKATRINA B.
Very satisfied! I will use Uhaul again since the 5x9 trailer with ramp is the perfect size for my needs.John K.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.SPENCER B.
El cliente no dejó un comentario.KENNETH F.
El cliente no dejó un comentario.Anthony F.
El cliente no dejó un comentario.Brandi B.
El cliente no dejó un comentario.PHILIP D.
The trailer inside numb rail was broken and the d rings where missing on the floor. The tires on the left side where leaking air. I had to tighten the valve stems on the rim to get them to stop leaking. The left front tire had uneven wear on the tire and when I got back the tire was worn down to the belts. Very disappointed in the trailer and I was expecting a nicer trailer for having to drive so far with it.Joseph T.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Patrick M.