Customer Reviews for Whynots Services Ltd
(U-Haul Neighborhood Dealer)

113 reviews

4896 White Point Rd   Liverpool, NS B0T1K0

(902) 354-4234

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
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Show All Hours

Services at this Location:

Contact Us

(902) 354-4234

4896 White Point Rd
Liverpool, NS B0T1K0

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/19/2024: Closed
  • 3/20/2024: Closed
  • 3/21/2024: Closed
  • 3/22/2024: Closed
  • 3/23/2024: Closed
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Show All Hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

dont think there should be such an exaggerated charge for not returning the rental to the same place it was rented from as opposed to dropping it off 50 miles up the the road at another uhaul rental depot.would not recommend that to others.

Jeff D. 
Rating:
4.0

Customer did not leave a comment.

David D. 
Rating:
5.0

The gas mileage on the vehicle was horrible but the location was great.

Ben C. 
Rating:
5.0

Nothing to suggest, service was very good, friendly, accommodating.

jane S. 
Rating:
5.0

Customer did not leave a comment.

Peter L. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
4.0

The employee was extremely knowledgeable and knew exactly what he was doing. Very pleased

norbret P. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Customer did not leave a comment.

JIM H. 
Rating:
3.0

Open more often.

Arthur G. 
Rating:
5.0

Put the price back down there's no need for it to be that high This world runs on way too much greed And all your companies are the same greed

Neil B. 
Rating:
2.0

This was an alternate pick up location, it was supposed to be picked up in Moncton, where move was originating, Got called 2 days before booked pick up date telling me there we no trucks available in Moncton, and requesting that I pick up truck early in Shediac. As we were not ready to leave NS 2 days early, I requested to pick up closer to where we live. Location difficult to find, their phone number did not work and my cell service was poor, took a long time to get key and follow the instructions. Dolly and furniture blankets that I rented were not in truck We were there at least an hour. Poured rain the day of move and found out the truck leaked. Everything was wet!

Angela S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL DWAYNE L. 
Rating:
5.0

Customer did not leave a comment.

Justin D. 
Rating:
5.0

Not charge an arm and leg to go 52km. Almost 300.00 which is highway robbery.

James W. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

Melissa Q. 
Rating:
4.0

Customer did not leave a comment.

Wayne P. 
Rating:
5.0

Not much can be improved on my most recent experience. The trailer was clean and in good condition. It was easy to attach to my vehicle. The lady at this location was lovely. She was friendly, quick and efficient, both at check out and return. She checked the trailer condition with me and explained how everything worked.

Andrew P. 
Rating:
1.0

Hopefully there aren't anymore. I'd tell them to run far far away from Whynots for sure!!

Amy P. 
Rating:
2.0

Personnel are not responsive. The planning process there is terrible. I booked 15' truck and vehicle auto transport two weeks in advance, but when I come to pick it up they gave 26' truck. They didn't notify me about change. I planned my relocation properly, and u-haul has prepared unpleasant surprise when I came for the truck. The personnel didn't even try to solve the problem.

Roman T. 
Rating:
5.0

The staff at Whynots Service Ltd was very friendly and helpful! Great experience.

James B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
3.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

Kim H. 
Rating:
5.0

Customer did not leave a comment.

WAYNE P. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Friendly, helpful staff. Good price.

PortJoliGeneralS R. 
Rating:
5.0

No suggestions

Bob P. 
Rating:
5.0

Customer did not leave a comment.

DEBRA ROSE R. 
Rating:
1.0

The entire parking lot was plowed free of snow except this one vehicle. There was 15 feet of snow a foot deep that was blocking it in while other vans were completely clear. I had no alternative but to take this vehicle as it was an after hours pick up.

Georg J. 
Rating:
2.0

Lock box was hard to find and there was not clear parking to leave a car.

Brandon R. 
Rating:
4.0

Customer did not leave a comment.

MARTIN JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

BRYAN CHRISTOPHE P. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
3.0

let the location do the paper work not on the 888 number who have no idea how far someone has to travel to pick up rental .Then soak you for mileage just to get your rental ! the lady at this location was very helpful nice to deal with a local

tommie V. 
Rating:
5.0

Customer did not leave a comment.

DAVID R T. 
Rating:
5.0

Sheila was exceptional, friendly and helpful.

Christopher B. 
Rating:
4.0

Overall experience was good but ... we rented a u haul trailer ... And without a jack on the trailer or one provided , was very difficult to lift the trailer to put on and off the hitch . Recommend for a jack to be provided and also that the hitch be elivated off the ground on a stand or block . .. This is certainly a safety issue , back injuries are not fun ! Thanks, hope this is helpful !

Diana K. 
Rating:
4.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Excellent location. Easy and quick. Always great service by Sheila. 10 out of 10!

Glenn K. 
Rating:
5.0

Customer did not leave a comment.

Alain R C. 
Rating:
5.0

Great people to deal with.!

Arthur M. 
Rating:
5.0

Customer did not leave a comment.

Peter G. 
Rating:
5.0

Great service. No problems at all .

Holly G. 
Rating:
4.0

Customer did not leave a comment.

BOB C. 
Rating:
5.0

Customer did not leave a comment.

justin P. 
Rating:
5.0

Everything was fine from my perspective.

Kirk G. 
Rating:
5.0

Service was excellent and very accommodating!

Jack F. 
Rating:
3.0

It would have been appreciated if the additional equipment was allready inside the truck and ready to go. When asked to select a time to pick up the truck (the day prior to the move) I was unaware that this affected the return time for the next day, end result was an additional $55 charge.

alan C. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Jack F. 
Rating:
5.0

No issues with my rental. Everything went well.

Terry S. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
5.0

Customer did not leave a comment.

Lee W. 
Rating:
5.0

Friendly and professional.

Glen B. 
Rating:
5.0

Quick and easy!

William L. 
Rating:
5.0

Customer did not leave a comment.

Jack F. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Friendly knowledgeable helpful service

Peter R. 
Rating:
5.0

Customer did not leave a comment.

FONCIE S. 
Rating:
5.0

They were very helpful and accomodating.

Wendy C. 
Rating:
5.0

The ppl i dealt with were the best ppl and went beyond for me

JOHN O. 
Rating:
5.0

Customer did not leave a comment.

Benker K. 
Rating:
5.0

Customer did not leave a comment.

jeff M. 
Rating:
4.0

I appreciated that this pick up location was a Gas/Service station, making refueling a snap. Mine was a weekend, on-line pickup so I didn't actually interact with anyone I could comment on from a service perspective, but the on-line process, although lengthy, was simple.

Sarah C. 
Rating:
5.0

Every thing was perfect. Great represesative for U- Haul

Derhyk W. 
Rating:
4.0

Customer did not leave a comment.

TERRY W. 
Rating:
5.0

I attended the location and made the reservation with a real person that was very helpful. They did not have the size of veh I needed but I got a larger one at the same price. They were not open on the Week-end but I was allowed to get the truck earlier which was a help for me so all went well.

Grant W. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

The only bright spot in the entire experence

Brenda H. 
Rating:
4.0

The price advertised was $29, I used the truck for a few hours - and ended up paying $138 plus $25 in gas.. I only used quarter of a tank of gas, so I didn't put many kilometers on at all! I did not receive a deposit back. I was very surprised that the bill was over $100 what I expected.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Holly O. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
4.0

Customer did not leave a comment.

Shelley B. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
3.0

They had no one on site that could do the “paperwork “ for the haul. Had to wait for the person to be called back to the service counter. They were not on site. Unnecessary wait , other then that friendly service.

Randall H. 
Rating:
5.0

Great service, thanks!

Alicia G. 
Rating:
3.0

Customer did not leave a comment.

Willo T. 
Rating:
4.0

Customer did not leave a comment.

susan L. 
Rating:
3.0

Customer did not leave a comment.

Grant W. 
Rating:
5.0

Shelia was fantastic to work with. Very accommodating.

J. Leo C. 
Rating:
3.0

Customer did not leave a comment.

Jody W. 
Rating:
4.0

The truck box still had debris in it especially the attic area.

Joe H. 
Rating:
4.0

Customer did not leave a comment.

tanya M. 
Rating:
4.0

Every person I spoke to gave me a different cost. The phone sales person quoted me one price which was not what was in the system when I went to pay for the rental. In addition to the price per day being different than I saw online she inputted 3 days into the system instead of the one day. When I met with the staff during pick up we identified that I actually only needed to rent for one day but the system wouldn't allow her to go down to one day, she was able to reduce the rental to two days as I originally requested. Very confusing and frustrating. The staff at the pick up location were excellent to deal with, the service rep did her best to rectify the errors made but the phone sales rep.

SANDRA G. 
Rating:
4.0

Customer did not leave a comment.

Karen U. 
Rating:
5.0

Customer did not leave a comment.

Andrea R. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Ian C. 
Rating:
5.0

They are Very Helpful and I would highly recommend this location!!

CINDY D. 
Rating:
5.0

Customer did not leave a comment.

Borden W. 
Rating:
5.0

Customer did not leave a comment.

Gary K. 
Rating:
5.0

Customer did not leave a comment.

robert L. 
Rating:
4.0

Customer did not leave a comment.

Kim M. 
No reviews have been submitted for this location.

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