Customer Reviews for White Oak Station Storage
(U-Haul Neighborhood Dealer)

469 reviews

4999 Tri-County Hwy   Mount Orab, OH 45154
(W Of Klein Rd)

(937) 444-7118

Office Hours

  • Mon-Tue: 10 am–4 pm
  • Wed: Closed
  • Thur: 10 am–4 pm
  • Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed

Services at this Location:

Contact Us

(937) 444-7118

4999 Tri-County Hwy
Mount Orab, OH 45154
(W Of Klein Rd)

Services at this Location:

Office Hours

  • Mon-Tue: 10 am–4 pm
  • Wed: Closed
  • Thur: 10 am–4 pm
  • Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Debbie Latham 
Rating:
5.0

Love this place. The employees are always friendly and willing to help. We get the U-Haul yearly for our needy kids toy drive and pay the cash. Most dealers won't deal with the cash payment option but this one does. The lady is always willing to go above and beyond to help us out when we need her. We will use this dealer again!

pamela canter 
Rating:
5.0

My wife and i appreciate this place. We are in process of selling house and moving stuff. Very friendly, helpful, and know what we need. We will definetly use them again! Thank you.

Dustin canter 
Rating:
4.0

Customer did not leave a comment.

Jennifer Hopper 
Rating:
3.0

Customer did not leave a comment.

John Arthon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Miller 
Rating:
5.0

Nothing. I use this Uhaul dealer many times for hauling equipment to jobs and picking up supplies. Always friendly and accommodating! The lady that works in the office is always so helpful. The internet wasn't working well because of the storms but she took care of me and had me on her way. I would recommend White Oak Station to everyone everytime!

charles canter 
Rating:
5.0

None great service, thank you

Paul Faas 
Rating:
5.0

Great people to work with. Great deal.

Raymond Lillich 
Rating:
5.0

Excellent customer service over the phone and onsite. Top Tier!

shane bishop 
Rating:
5.0

Great customer service the computer was down and without missing a beat she gets out of the book with carbon copy receipts and has me on the road in no time.!

Erin Harrington 
Rating:
5.0

Customer did not leave a comment.

pamela canter 
Rating:
5.0

Customer did not leave a comment.

Matthew George 
Rating:
5.0

Customer did not leave a comment.

Sarah Phillips  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles canter 
Rating:
5.0

Customer did not leave a comment.

Shaun Kirtley 
Rating:
1.0

Stop using that location!!!

sheryl mays 
Rating:
5.0

Customer did not leave a comment.

Logan Edenfield 
Rating:
3.0

Customer did not leave a comment.

JESSICA DILLON 
Rating:
5.0

Customer did not leave a comment.

Fred Linville 
Rating:
5.0

Customer did not leave a comment.

darla miller 
Rating:
5.0

Customer did not leave a comment.

Kevin Lintz 
Rating:
5.0

Super friendly and helpful staff. They worked around my hours and stayed after closing time to help me. I would recommend this location over any other one I have been to. The truck was very clean, looked like it was brand new inside and was a very comfortable drive.

Rebecca Chadwell 
Rating:
5.0

Customer did not leave a comment.

Sara Arthon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara Arthon 
Rating:
5.0

Customer did not leave a comment.

pamela canter 
Rating:
5.0

Customer did not leave a comment.

Harold Teegarden 
Rating:
5.0

Customer did not leave a comment.

Paul Casnellie 
Rating:
5.0

Very Friendly and quick to receive the trailer - Thank you!

SUZANNE CLICK 
Rating:
5.0

Customer did not leave a comment.

John Campton 
Rating:
5.0

Customer did not leave a comment.

Betty Altimari 
Rating:
1.0

Vehicle was dirty paperwork for fuel is indecisive didn't look like gas gage was charged extra because of it lady was nice tho truck had a wabble to it

Chad Asher 
Rating:
5.0

Customer did not leave a comment.

Barb Dewar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Mcmanis 
Rating:
5.0

Customer did not leave a comment.

Justin Brannon 
Rating:
5.0

Customer did not leave a comment.

RHONDA RICHARDS 
Rating:
5.0

Customer did not leave a comment.

RHONDA RICHARDS 
Rating:
5.0

Customer did not leave a comment.

ANGELA HARTMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse Burroughs 
Rating:
5.0

I would change a thing, they are friendly and run a great business.

PAT REIFENBERGER 
Rating:
5.0

Customer did not leave a comment.

Isaac Ogburn 
Rating:
5.0

Truck was ready and warmed up for me. Took no time at all for check out or to check back in very nice and professional.

tina bishop 
Rating:
5.0

The staff were extremely helpful and went out of there way to accommodate our needs. Would highly recommend them.

forrest shoemaker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles canter 
Rating:
5.0

Customer did not leave a comment.

Harry Dixon 
Rating:
5.0

Excellent helpful location.

charles ellyson 
Rating:
5.0

Customer did not leave a comment.

pamela canter 
Rating:
5.0

Customer did not leave a comment.

shelley jones 
Rating:
5.0

Lady came out helped me hook it right up completely happy with service.

James Slack 
Rating:
5.0

Keep up the great work! Friendly, knowledgeable staff that truly care about your needs and experience. Thank you!

Alford Partin Jr 
Rating:
5.0

Attendant was friendly and explained terms very well. Cold weather - truck was warm and clean. Used this location due to ratings. Impressed!

Robert Michaels 
Rating:
5.0

Pam was wonderful and made the process so easy

THERESA SIEMER 
Rating:
5.0

Nothing thanks

Chuck Cook 
Rating:
3.0

Customer did not leave a comment.

Salvatore Ursetti 
Rating:
5.0

speed up the 24/7 app check in process. It took me 30 minutes to complete the check in process to get our rental. You advertise it takes a short amount of time, well it did not. Location and Truck were great

Robert Beattie 
Rating:
5.0

Put tounge jacks on trailers,The 6x12 cargo I rented was extremely heavy.

Scott Harper 
Rating:
5.0

Awesome people to work with. Help you with the equipment size you need and arrange for when you need it. Great ladies to work with.

pamela canter 
Rating:
5.0

Customer did not leave a comment.

David Adler 
Rating:
5.0

The only problem was that the USB and the cigarette lighter outlet did not work. this should be tested in advance. the service person at the Mt. Orab location was outstanding...she's is a great customer service person.

Larry Channell 
Rating:
5.0

Customer did not leave a comment.

Scott Harper 
Rating:
5.0

Fast friendly service where I went. I pre-registered online and uploaded my drivers license and it helped speed things up. The only thing I would recommend is having A/C in the trucks as it can be quite hot in the summers. I noticed my truck was from Arizona, I couldn’t imagine being there with no A/C. Everything else was good, glad I went with the 26’ I filled it up.

roger fetters 
Rating:
5.0

The drop off location was closed Found it very difficult to return the truck on my phone.

Michael B. Swackhammer 
Rating:
5.0

A wonderful experience.

Larry Channell 
Rating:
5.0

Customer did not leave a comment.

Tim Curbsinger 
Rating:
5.0

Customer did not leave a comment.

bob sandlin 
Rating:
5.0

Great Experience. Easy pickup and dropoff.

Shane Bishop 
Rating:
5.0

Customer did not leave a comment.

Marion Clifton 
Rating:
5.0

Very good place to rent from. Always my first choose to rent from. Excellant service. Highly recommend!!!

forrest shoemaker 
Rating:
5.0

Customer did not leave a comment.

Jaime Patrick 
Rating:
5.0

Customer did not leave a comment.

christopher reilman 
Rating:
5.0

Thanks for the quick reservation and quality service.

Shane Bishop 
Rating:
2.0

Tell them up front that they will have to pay extra mileage for pick up and driving to residence so they can choose location closer to starting point.

angela harrison 
Rating:
5.0

Customer did not leave a comment.

pamela canter 
Rating:
5.0

Great experience.

Shane Bishop 
Rating:
5.0

Customer did not leave a comment.

Brett Parker 
Rating:
5.0

Customer did not leave a comment.

Sheryl Helton 
Rating:
5.0

friendly and had everything I needed. Quick in and out

Don Harrington 
Rating:
5.0

Customer did not leave a comment.

Daniel Federico 
Rating:
5.0

Customer did not leave a comment.

Joseph bolte 
Rating:
5.0

Customer did not leave a comment.

Pamela Gouge 
Rating:
5.0

Customer did not leave a comment.

pamela canter 
Rating:
5.0

Nothing! The service is outstanding !

Charles Harrison 
Rating:
5.0

Good service and very helpful salespeople !

Howard Lauders 
Rating:
3.0

Customer did not leave a comment.

Michael Profitt 
Rating:
5.0

Absolutely nothing. The lady who set everything up was very professional, knowledgeable, and super friendly. Will highly recommend to anyone looking for help with their moving needs

MONICA GEERING 
Rating:
5.0

Customer did not leave a comment.

Andrew Shanks 
Rating:
4.0

Customer did not leave a comment.

Kyle Comberger 
Rating:
5.0

Customer did not leave a comment.

blaine wallace 
Rating:
5.0

Customer did not leave a comment.

Linda Carpenter 
Rating:
5.0

Customer did not leave a comment.

Crystal Haag 
Rating:
5.0

Customer did not leave a comment.

Patricia Rose 
Rating:
3.0

A/C did not work very good in the truck it was clean and ran good though. Goodbye Y'all

ron vandermolen 
Rating:
5.0

Customer did not leave a comment.

Lori Wilp 
Rating:
5.0

At this site there is nothing that can improve perfection. We appreciated the assistance we received and the excellent customer service. I would rate this location as the best one we have ever used.

charles sides 
Rating:
5.0

Staff was friendly and very helpful.

Kory Heidel 
Rating:
5.0

This place was awesome, really clean and nice, super friendly and helpful. but 1800Uhaul has been awful this time charged me twice and been almost a week now and still hasn't returned my money at around $1300 interested free loan this is getting pretty old quick. As a note I picked the truck up online in the middle of the night in Virginia after they screwed my 2 week old reservation up and sent me to another pick up location 40 miles from my old house.

Deron Bolender 
Rating:
5.0

Great place. easy to park and drop off.

pamela canter 
Rating:
5.0

Customer did not leave a comment.

Stephen Meese 
Rating:
5.0

The folks at White Oak Station were great. I needed the tow dolly on a Sunday (their day off) and they were willing to meet me to rent it to me. Even willing to help me out as far as right way to hook it up and how to put the auto on. I will definitely use them again and recommend them they are great.

dustin canter 
Rating:
5.0

Customer did not leave a comment.

Connie Jimison 
Rating:
5.0

We have had to move three family members within the past month. Everyone at this location has been great and willing to help us out in a pinch. Tracy and Gene were great that we were running late this time and had my truck ready for me. Will definitely recommend Uhaul and White Oak storage. Very friendly people and professional.

pamela canter 
Rating:
4.0

No issues so nothing to improve

Tanis Marlin 
Rating:
5.0

Love this facility. Gene and Tracy very friendly. The staff are great and help with my needs and give suggestions. Will most certainly use them in the future and recommend them to everyone needing a Uhaul

pamela canter 
Rating:
5.0

Nothing they were awesome. I was in a bind and they came in after hours to help me out and rented me a truck. They were great at helping me get situated and moving at a last minute pinch. Thank you White oak Station Storage you are awesome!

Connie Jimison 
Rating:
5.0

Nothing keep doing the great job you are doing

William Marion 
Rating:
5.0

Customer did not leave a comment.

ed kreiner 
Rating:
5.0

Staff was very friendly and helpful! Units are clean and we'll maintained.

BETHANY HALL  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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