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Boyd C
Customer Reviews for White Oak Station Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Love this place. The employees are always friendly and willing to help. We get the U-Haul yearly for our needy kids toy drive and pay the cash. Most dealers won't deal with the cash payment option but this one does. The lady is always willing to go above and beyond to help us out when we need her. We will use this dealer again!
pamela cMy wife and i appreciate this place. We are in process of selling house and moving stuff. Very friendly, helpful, and know what we need. We will definetly use them again! Thank you.
Dustin cNothing. I use this Uhaul dealer many times for hauling equipment to jobs and picking up supplies. Always friendly and accommodating! The lady that works in the office is always so helpful. The internet wasn't working well because of the storms but she took care of me and had me on her way. I would recommend White Oak Station to everyone everytime!
charles cNone great service, thank you
Paul FGreat people to work with. Great deal.
Raymond LExcellent customer service over the phone and onsite. Top Tier!
shane bGreat customer service the computer was down and without missing a beat she gets out of the book with carbon copy receipts and has me on the road in no time.!
Erin HStop using that location!!!
sheryl mSuper friendly and helpful staff. They worked around my hours and stayed after closing time to help me. I would recommend this location over any other one I have been to. The truck was very clean, looked like it was brand new inside and was a very comfortable drive.
Rebecca CVery Friendly and quick to receive the trailer - Thank you!
SUZANNE CVehicle was dirty paperwork for fuel is indecisive didn't look like gas gage was charged extra because of it lady was nice tho truck had a wabble to it
Chad AI would change a thing, they are friendly and run a great business.
PAT RTruck was ready and warmed up for me. Took no time at all for check out or to check back in very nice and professional.
tina bThe staff were extremely helpful and went out of there way to accommodate our needs. Would highly recommend them.
forrest s | Overall ExperienceExcellent helpful location.
charles eLady came out helped me hook it right up completely happy with service.
James SKeep up the great work! Friendly, knowledgeable staff that truly care about your needs and experience. Thank you!
Alford PAttendant was friendly and explained terms very well. Cold weather - truck was warm and clean. Used this location due to ratings. Impressed!
Robert MPam was wonderful and made the process so easy
THERESA SNothing thanks
Chuck Cspeed up the 24/7 app check in process. It took me 30 minutes to complete the check in process to get our rental. You advertise it takes a short amount of time, well it did not. Location and Truck were great
Robert BPut tounge jacks on trailers,The 6x12 cargo I rented was extremely heavy.
Scott HAwesome people to work with. Help you with the equipment size you need and arrange for when you need it. Great ladies to work with.
pamela cThe only problem was that the USB and the cigarette lighter outlet did not work. this should be tested in advance. the service person at the Mt. Orab location was outstanding...she's is a great customer service person.
Larry CFast friendly service where I went. I pre-registered online and uploaded my drivers license and it helped speed things up. The only thing I would recommend is having A/C in the trucks as it can be quite hot in the summers. I noticed my truck was from Arizona, I couldn’t imagine being there with no A/C. Everything else was good, glad I went with the 26’ I filled it up.
roger fThe drop off location was closed Found it very difficult to return the truck on my phone.
Michael BA wonderful experience.
Larry CGreat Experience. Easy pickup and dropoff.
Shane BVery good place to rent from. Always my first choose to rent from. Excellant service. Highly recommend!!!
forrest sThanks for the quick reservation and quality service.
Shane BTell them up front that they will have to pay extra mileage for pick up and driving to residence so they can choose location closer to starting point.
angela hGreat experience.
Shane Bfriendly and had everything I needed. Quick in and out
Don HNothing! The service is outstanding !
Charles HGood service and very helpful salespeople !
Howard LAbsolutely nothing. The lady who set everything up was very professional, knowledgeable, and super friendly. Will highly recommend to anyone looking for help with their moving needs
MONICA GA/C did not work very good in the truck it was clean and ran good though. Goodbye Y'all
ron vAt this site there is nothing that can improve perfection. We appreciated the assistance we received and the excellent customer service. I would rate this location as the best one we have ever used.
charles sStaff was friendly and very helpful.
Kory HThis place was awesome, really clean and nice, super friendly and helpful. but 1800Uhaul has been awful this time charged me twice and been almost a week now and still hasn't returned my money at around $1300 interested free loan this is getting pretty old quick. As a note I picked the truck up online in the middle of the night in Virginia after they screwed my 2 week old reservation up and sent me to another pick up location 40 miles from my old house.
Deron BGreat place. easy to park and drop off.
pamela cThe folks at White Oak Station were great. I needed the tow dolly on a Sunday (their day off) and they were willing to meet me to rent it to me. Even willing to help me out as far as right way to hook it up and how to put the auto on. I will definitely use them again and recommend them they are great.
dustin cWe have had to move three family members within the past month. Everyone at this location has been great and willing to help us out in a pinch. Tracy and Gene were great that we were running late this time and had my truck ready for me. Will definitely recommend Uhaul and White Oak storage. Very friendly people and professional.
pamela cNo issues so nothing to improve
Tanis MLove this facility. Gene and Tracy very friendly. The staff are great and help with my needs and give suggestions. Will most certainly use them in the future and recommend them to everyone needing a Uhaul
pamela cNothing they were awesome. I was in a bind and they came in after hours to help me out and rented me a truck. They were great at helping me get situated and moving at a last minute pinch. Thank you White oak Station Storage you are awesome!
Connie JNothing keep doing the great job you are doing
William MStaff was very friendly and helpful! Units are clean and we'll maintained.
BETHANY H | Overall Experience