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HAROLD C.
Customer Reviews for White Lumber & Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great! Fast service and friendly people. We will rent here again.
Kristi C.Both are wonderful helpful Uhaul providers.
Jerry R.Personnel at White's are very helpful.
james H.Very easy return.
Gregory C.Place jacks on the trailers . Hitch area is to heavy
Lauro V.Things went well. The staff were excellent. The trailer was in good condition. All lights worked. The only negative item was that the trailer had not been swept out. There were a lot of medal filings and small debris on the floor. Minor item. I would definitely use this location again.
elrite W.Honestly nothing 👍
Robert A.Totally satisfied!
james H.Great staff
Tracey K.Great customer service!
Tracey K.Pick up location needs friendliest staffing and better service,
Cervando S.Better lighting
Irma R.Friendly helpful staff, great equipment
Brian B.just fine
derrick W.No customer service skills , dude thought he that it was a request and not his job.
Nick E.Great customer service!
robert V.Best place ever
kenneth C.Really good bunch of boys I use them all the time for building materials.
Brent B.I was 2 hrs late and they charged me for a who;e day will not use u-haul again
JOHN K.was easy to reserve at the counter. They made the connection to my vehicle so was an easy transaction.
Mike F.Very helpful guys working there.
Josue E.They were very rude and didn't even acknowledge we were there for their business. We will be renting a uhaul again in the Port Isabel area, but will not return to this location.
Stephanie B.Very grateful for the amazing service from this location. Equipment was as promised. Easy pickup and drop off.
Stacy W.The inside windshield was dirty; It is important to clean this also. The rest of the truck was very clean. The truck was easy to drive.
raymond D.Great place. Use White's.
kenneth C.Very friendly and nice staff.
NILDA C.Everything went well with the pickup of equipment.
RICHARD L.Pleasant helpful people. Good experience
John H.Great Customer Service and very knowledgeable.
RICHARD L.The rental employee struggled with the rental agreement for approximately 25 minutes. Obviously needs training.
MARSHALL R.Pick up and turn in of the 20" U-Haul Truck was relatively quick and very easy. Thank you Josh!
dana A.I don't feel it was this locations fault more of a fault of uhaul, but I had reserved a 26 ft truck and was given a 20ft truck with no notice of change. No email no phone call or any type of communication as to why my reservation would have changed. Upon filling the 20ft truck and running out of room I had to rent another I haul trailer to accommodate. 1800 uhaul at the time, didn't take responsibility for there mishap and I had to pay for a second trailer rental. It took me four days of calling to get a resolution for this. So yes it has since been corrected but no with out more frustration and chaos. It just seems if your going to change a reservation your company should send some type of notice so your customer can make additional arrangement ahead of time. Moving isn't the highlight of anyone life let's face it but having uhaul complicated it every step of the way didn't make it any better.
Candice N.Everytrhing was great.
Darryl T.First contact was rude second contact was cluless
Brian B.All was perfect
jim F.All good.
CLIFFORD M. D.They were very nice.
JEANNIE Z.Better signage - a little hard to find
CILLY J.Great job and staff was pleasant and helpful!
Peter M.Man who hooked up trailer could not speak English. Could not answer questions.
Gregory C.Got charged for extra insurance $ 84. And did not request this. Actually talked to someone with a change in pick-up and talked about not adding this to contact. Called to have it removed and nothing as of yet! Very disappointed!
Wendy C.One of the tires on the trailer was very very under inflated.
Paul C.Have the location report broken or not rent out equipment which is not safe to use without having to think on the fly to get use completed. Joe's Texaco staff took pictures if there are any questions.
Johnny B.IT WAS A RAINNY DAY THE TRUCK WAS NICE BUT WATER WAS COMING IN THRU THE DRIVER SIDE WHERE THE SEATBELT. SO I AND THE OTHER DRIVER GOT WET THRU DESTINATION IT RAIN ALL DAY
San Juanita L.Friendly staff
RICKY A H.Great customer service
Robert G.