Customer Reviews for White Lumber & Supply
(U-Haul Neighborhood Dealer)

330 reviews

927 S Garcia St   Port Isabel, TX 78578

(956) 772-3467

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 772-3467

927 S Garcia St
Port Isabel, TX 78578

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mary Jane Hayes 
Rating:
5.0

Customer did not leave a comment.

Benjamin Jakobsen 
Rating:
4.0

Customer did not leave a comment.

John Burlette 
Rating:
5.0

Customer did not leave a comment.

Michael Baguio 
Rating:
3.0

A bigger U-Haul sign outside the premises would be helpful. When I returned the Moving Van and Car Carrier, I did not know where to park the vehicle. When towing a car carrier, you need to be careful so that you don't turn down a dead-end street or end up having to back up a trailer.

ALAN DOLL 
Rating:
5.0

Customer did not leave a comment.

Sharon Campbell 
Rating:
5.0

Danny was a Great help in every way possible. He was always there to help. He answered all my questions and even helped my sister with her rental as well. Excellent service and so very friendly. Thank You, Danny!

Mary Garcia 
Rating:
5.0

Customer did not leave a comment.

Larry Murphy 
Rating:
3.0

Customer did not leave a comment.

Amber Sturgeon 
Rating:
5.0

Customer did not leave a comment.

HAROLD CLARK 
Rating:
5.0

Great! Fast service and friendly people. We will rent here again.

Kristi Cline 
Rating:
5.0

Customer did not leave a comment.

Jose Castillo Zavala 
Rating:
5.0

Both are wonderful helpful Uhaul providers.

Jerry Renning 
Rating:
5.0

Personnel at White’s are very helpful.

james hutchins 
Rating:
5.0

Customer did not leave a comment.

Omar Davila 
Rating:
5.0

Very easy return.

Gregory Chappel 
Rating:
4.0

Customer did not leave a comment.

david rogdgers 
Rating:
4.0

Customer did not leave a comment.

Rosa Ochoa 
Rating:
5.0

Place jacks on the trailers . Hitch area is to heavy

Lauro Vidal 
Rating:
5.0

Customer did not leave a comment.

RODNEY REYES 
Rating:
5.0

Customer did not leave a comment.

David Keown 
Rating:
1.0

Customer did not leave a comment.

Veronica Cruz 
Rating:
5.0

Customer did not leave a comment.

Ken Cinnamon 
Rating:
4.0

Things went well. The staff were excellent. The trailer was in good condition. All lights worked. The only negative item was that the trailer had not been swept out. There were a lot of medal filings and small debris on the floor. Minor item. I would definitely use this location again.

elrite william 
Rating:
5.0

Honestly nothing 👍

Robert Aubin 
Rating:
5.0

Totally satisfied!

james hutchins 
Rating:
5.0

Customer did not leave a comment.

James Beck 
Rating:
5.0

Customer did not leave a comment.

Morris Mariner 
Rating:
5.0

Customer did not leave a comment.

Stephen Montamat 
Rating:
5.0

Great staff

Tracey Krieghbaum 
Rating:
5.0

Customer did not leave a comment.

James Hyatt 
Rating:
5.0

Great customer service!

Tracey Krieghbaum 
Rating:
5.0

Pick up location needs friendliest staffing and better service,

Cervando Salazar 
Rating:
3.0

Better lighting

Irma Ramos 
Rating:
5.0

Customer did not leave a comment.

Stephen Montamat 
Rating:
5.0

Friendly helpful staff, great equipment

Brian Bailey 
Rating:
5.0

just fine

derrick williams 
Rating:
1.0

No customer service skills , dude thought he that it was a request and not his job.

Nick Engel 
Rating:
5.0

Customer did not leave a comment.

richard criech 
Rating:
4.0

Customer did not leave a comment.

Kurt Fosburg 
Rating:
5.0

Customer did not leave a comment.

DELMAR PUFAHL 
Rating:
5.0

Customer did not leave a comment.

Mark Grant 
Rating:
5.0

Great customer service!

robert vanzant 
Rating:
5.0

Customer did not leave a comment.

NITA COYLE 
Rating:
4.0

Customer did not leave a comment.

JEANNE HANSEN 
Rating:
3.0

Customer did not leave a comment.

JOYCE STROUD 
Rating:
5.0

Customer did not leave a comment.

Glenn Huber 
Rating:
5.0

Customer did not leave a comment.

Hans Oberlohr 
Rating:
5.0

Customer did not leave a comment.

MYRON FRIDY 
Rating:
5.0

Customer did not leave a comment.

Troy Wright 
Rating:
5.0

Customer did not leave a comment.

Mark Bauer 
Rating:
3.0

Customer did not leave a comment.

John Keeney 
Rating:
5.0

Customer did not leave a comment.

Don Hanson 
Rating:
5.0

Best place ever

kenneth Cinnamon 
Rating:
5.0

Really good bunch of boys I use them all the time for building materials.

Brent Buntin 
Rating:
3.0

Customer did not leave a comment.

Ashley Sheppard 
Rating:
4.0

Customer did not leave a comment.

michael Bruder 
Rating:
5.0

Customer did not leave a comment.

Erika Elizondo 
Rating:
5.0

Customer did not leave a comment.

Wil Escalante 
Rating:
5.0

Customer did not leave a comment.

earl jolivitt 
Rating:
1.0

I was 2 hrs late and they charged me for a who;e day will not use u-haul again

JOHN KEITH 
Rating:
2.0

Customer did not leave a comment.

orlyn reindl 
Rating:
4.0

Customer did not leave a comment.

elizabeth sanchez 
Rating:
5.0

was easy to reserve at the counter. They made the connection to my vehicle so was an easy transaction.

Mike Fair 
Rating:
5.0

Very helpful guys working there.

Josue Escalera 
Rating:
2.0

They were very rude and didn’t even acknowledge we were there for their business. We will be renting a uhaul again in the Port Isabel area, but will not return to this location.

Stephanie Boedeker 
Rating:
3.0

Customer did not leave a comment.

jeffery dean 
Rating:
5.0

Very grateful for the amazing service from this location. Equipment was as promised. Easy pickup and drop off.

Stacy Welch 
Rating:
4.0

Customer did not leave a comment.

David Hiduke 
Rating:
5.0

Customer did not leave a comment.

JOHN HOPKINS 
Rating:
5.0

The inside windshield was dirty; It is important to clean this also. The rest of the truck was very clean. The truck was easy to drive.

raymond DURUSSEL 
Rating:
5.0

Customer did not leave a comment.

STEPHEN FALLDINE 
Rating:
5.0

Great place. Use White's.

kenneth Cinnamon 
Rating:
5.0

Very friendly and nice staff.

NILDA CANTU 
Rating:
4.0

Everything went well with the pickup of equipment.

RICHARD LASTON 
Rating:
5.0

Customer did not leave a comment.

Casey Belue 
Rating:
4.0

Pleasant helpful people. Good experience

John Hathway 
Rating:
4.0

Great Customer Service and very knowledgeable.

RICHARD LEGERE 
Rating:
1.0

The rental employee struggled with the rental agreement for approximately 25 minutes. Obviously needs training.

MARSHALL REECE 
Rating:
5.0

Customer did not leave a comment.

KATHRYN MURRAY 
Rating:
5.0

Pick up and turn in of the 20" U-Haul Truck was relatively quick and very easy. Thank you Josh!

dana allamon 
Rating:
3.0

I don’t feel it was this locations fault more of a fault of uhaul, but I had reserved a 26 ft truck and was given a 20ft truck with no notice of change. No email no phone call or any type of communication as to why my reservation would have changed. Upon filling the 20ft truck and running out of room I had to rent another I haul trailer to accommodate. 1800 uhaul at the time, didn’t take responsibility for there mishap and I had to pay for a second trailer rental. It took me four days of calling to get a resolution for this. So yes it has since been corrected but no with out more frustration and chaos. It just seems if your going to change a reservation your company should send some type of notice so your customer can make additional arrangement ahead of time. Moving isn’t the highlight of anyone life let’s face it but having uhaul complicated it every step of the way didn’t make it any better.

Candice Norman 
Rating:
5.0

Customer did not leave a comment.

JAMES CARREKER 
Rating:
5.0

Customer did not leave a comment.

robert harrison 
Rating:
5.0

Customer did not leave a comment.

JUDITH KRAFKA 
Rating:
5.0

Everytrhing was great.

Darryl Therrian 
Rating:
2.0

First contact was rude second contact was cluless

Brian Bonka 
Rating:
5.0

All was perfect

jim fuller 
Rating:
5.0

Customer did not leave a comment.

DELMAR PUFAHL 
Rating:
5.0

Customer did not leave a comment.

John Kayser 
Rating:
5.0

All good.

CLIFFORD M. DAVIS 
Rating:
5.0

Customer did not leave a comment.

John Vogel 
Rating:
5.0

They were very nice.

JEANNIE ZUMWALT 
Rating:
4.0

Better signage - a little hard to find

CILLY JORDAN 
Rating:
5.0

Customer did not leave a comment.

Claudia Medina 
Rating:
5.0

Great job and staff was pleasant and helpful!

Peter Moen 
Rating:
5.0

Customer did not leave a comment.

Douglas Pettit 
Rating:
3.0

Man who hooked up trailer could not speak English. Could not answer questions.

Gregory Chappel 
Rating:
5.0

Got charged for extra insurance $ 84. And did not request this. Actually talked to someone with a change in pick-up and talked about not adding this to contact. Called to have it removed and nothing as of yet! Very disappointed!

Wendy Cantando 
Rating:
5.0

Customer did not leave a comment.

Sherry Kriegshauser 
No reviews have been submitted for this location.

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