Comentarios de los clientes para Whimsical Emporium Barrie

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Whimsical Emporium Barrie

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

STEVEN J.
Clasificación:

El cliente no dejó un comentario.

David C.
Clasificación:

at no fault of the local pick up place, my experience was actually poor. I needed a larger truck but got downgraded to a 15ft. I was also told the location was closed on Sunday so I rented on Saturday, intending to move and return on Sunday. I found out at the pick up that they are open on Sunday and were expecting the truck back before I even moved. The booking site and call center really need to be consistent, as I ended up having half the truck for half the time I needed. Next time I will go to this location directly and not deal with your online and call center.

JESSIE L.
Clasificación:

Friendly, accommodating and efficient. 5 stars.

JAMESE B.
Clasificación:

Lovely Mother & Daughter dream team! Both ladies were friendly and cheerful and soooo much more helpful than most locations nowadays. They checked the hitch hook-up for safety, and the trailer lights were also checked all around. I would highly recommend this location!

Richard B.
Clasificación:

El cliente no dejó un comentario.

Cody H.
Clasificación:

El cliente no dejó un comentario.

John P.
Clasificación:

Zero checks before picking up rental. I recorded the mileage myself and they overcharged for mileage. I recorded the fuel level and put fuel in back at the level I received it at. They charged me again for fuel that was incorrectly stated on the receipt. Not Happy.

Joe P.
Clasificación:

Excellent, professional courteous service.

CHRISTOPHERR J.
Clasificación:

Great service. Truck ready and waiting. A tank full on pick-up / full on return would be preferred to stop guessing as to how much gas you need - otherwise spot on.

Neili H.
Clasificación:

El cliente no dejó un comentario.

Andrew S.
Clasificación:

Booked in August for a truck in October for 9am and they didn't have one for that time! This was a huge inconvenience as we had to be out of the house for 3 pm and didn't get the truck until 3:30, I will never rent with Uhaul again!

MICHAELF K.
Clasificación:

Although my original booking was transferred to another location nearby, the representative at this location went above and beyond to accommodate my needs.

NICOLE F.
Clasificación:

El cliente no dejó un comentario.

Richard K.
Clasificación:

The inside of the cab was dirty, and muddy

Donald Y.
Clasificación:

Excellent service, Very professional quick and easy.

HAROLD H.
Clasificación:

El cliente no dejó un comentario.

Devin A.
Clasificación:

El cliente no dejó un comentario.

Granville H.
Clasificación:

El cliente no dejó un comentario.

KENNETHE S.
Clasificación:

El cliente no dejó un comentario.

Paul D.
Clasificación:

El cliente no dejó un comentario.

Jordan W.
Clasificación:

El cliente no dejó un comentario.

Ashten S.
Clasificación:

El cliente no dejó un comentario.

Sharon M.
Clasificación:

El cliente no dejó un comentario.

ANGELLAN G.
Clasificación:

Very disappointed with uhaul

CHIRAGKUMARRATIL P.
Clasificación:

Please just take reasonable price for 4 hours because I think your price is little higher.

Hai Thuong N.
Clasificación:

Need truck available for weekend!

Leo M.
Clasificación:

El cliente no dejó un comentario.

KATHERINEL M.
Clasificación:

El cliente no dejó un comentario.

MARY-ANNECHRISTI R.
Clasificación:

El cliente no dejó un comentario.

Jeffrey A.
Clasificación:

Had to wait over an hour and a half for my rental even though I had an 11am booking it wasn't ready until after 12:30pm... no discount was offered and no apology.. worst experience ever.

Michel P.
Clasificación:

Very helpful!

Christina P.
Clasificación:

The lady was outside helping someone else, so she took the truck key and asked if we gassed it up. Then we left.

WADESTEPHEN H.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHERR M.
Clasificación:

El cliente no dejó un comentario.

John B.
Clasificación:

El cliente no dejó un comentario.

DIANAF B.
Clasificación:

El cliente no dejó un comentario.

Julia K.
Clasificación:

El cliente no dejó un comentario.

Daniel W.
Clasificación:

It was great doing business with you. Only problem was the communication between head office . Thank you for helping us out Tammy u were a amazing individual to have helped us out. Thanks again

Luciano G.
Clasificación:

El cliente no dejó un comentario.

MICHAELA M.
Clasificación:

great service, very happy.

Lori M.
Clasificación:

Everything was great. Emails and text messaging was better communication for me with my schedule. Proactive communications. Very happy!

PAULL M.
Clasificación:

El cliente no dejó un comentario.

HENRYS T.
Clasificación:

El cliente no dejó un comentario.

ROSEMAREEA T.
Clasificación:

Great customer service Job well done 😊

Nicholas C.
Clasificación:

El cliente no dejó un comentario.

Stephen M.
Clasificación:

It was all good

ALEXIEALAINA B.
Clasificación:

El cliente no dejó un comentario.

Catherine B.
Clasificación:

El cliente no dejó un comentario.

TAYLORALLEN V.
Clasificación:

The exterior of the truck was clean but that was about the only positive part of the experience. The cab smelled like cigarette smoke and there were food crumbs, sticky spilled drinks, and the last renters food wrappers in the cupholders. This is gross any time, but during a pandemic, I would expect better cleaning for sure. The moving blankets were also filthy. I reserved a one-way 15' truck a couple weeks in advance, and pre-paid. Was informed the day before my move that there were no one-way vehicles available, and that all I could get was a 10' truck, which I would have to drive back to the same location. Moving day is already an extremely busy and stressful day without adding an extra 2+ hours of driving, as well as the extra trips to bring what wouldn't fit due to a smaller truck. During pick-up and drop-off of the truck, the app wasn't working, and I was unable to do it on the website either, on my or my spouse's phone. All in all, it was a terrible experience from start to finish, I will not be using uhaul again, and I will be strongly encouraging others to find an alternative as well.

Corrine D.
Clasificación:

El cliente no dejó un comentario.

MACKENZIE R.
Clasificación:

The lady working that helped me out (red hair) super sweet, very helpful and respectful. Overall probably my best uhauk experience ever

PAULJ D.
Clasificación:

El cliente no dejó un comentario.

Christine D.
Clasificación:

Make sure the windshield fluid tank is full... it was empty! Overall experience was good with the 15' truck, I would use their service again

henry R.
Clasificación:

El cliente no dejó un comentario.

Mark T.
Clasificación:

This location when above and beyond to make sure that everything was well looked after for me. We had many complications on not related to UHAUL, but the woman at this location did an amazing job helping me sort everything out for our move. I would highly recommend this location and UHAUL as a whole.

James B.
Clasificación:

Very friendly and helpful staff there and very convenient check in and return. Overall a great experience and I would recommend this location to friends and family.

NATALIEM H.
Clasificación:

El cliente no dejó un comentario.

Richard S.
Clasificación:

El cliente no dejó un comentario.

DENNIS C.
Clasificación:

El cliente no dejó un comentario.

WARREN S.
Clasificación:

Two people going through reservations to expedite customers getting on their way.

Robert M.
Clasificación:

El cliente no dejó un comentario.

Kevin S.
Clasificación:

Everything was great

Conrad A.
Clasificación:

El cliente no dejó un comentario.

Craig L.
Clasificación:

El cliente no dejó un comentario.

Richard G.
Clasificación:

The truck wiper blades need to be replaced. I was originally sent to a different location to pick up the truck but was unable to navigate the self serve application. I was then sent back to Essa, where again, the registration app would not let me complete. Eventually, the staff completed the registration over the phone. Make the self serve app more intuitive and easy to follow.

Austin D.
Clasificación:

El cliente no dejó un comentario.

GEORGE B.
Clasificación:

Tammy was amazing friendly and helpful

Father Pat C.
Clasificación:

Tammie, Kelsie, and Evan were very kind and helpful in pickup and returning. I regret not meeting Tammie personally to thank her profusely for the excellent service. A very smooth operation being the very first time for me in my life. Wishing a Grand Successful Future for the Company. Much thanks & God Bless. Fr. Pat.sj.

Fabio D.
Clasificación:

Everything was fine the location and the process was easy an informative but it was a little over price for 3 hours of use

BRYANNATHANIEL G.
Clasificación:

El cliente no dejó un comentario.

ANGELLEE P.
Clasificación:

484 Essa was amazing the staff from scheduling dept and the girl with the name that start with “R” are very very unprofessional. I will never use Uhaul again. Not the truck I ordered wrong drop place and just staff calling me telling I have to return the truck in another city. Very very unprofessional company to rent trucks from.

Travis M.
Clasificación:

El cliente no dejó un comentario.

DUANED W.
Clasificación:

El cliente no dejó un comentario.

Marcel C.
Clasificación:

El cliente no dejó un comentario.

JONATHAN H.
Clasificación:

Kelsie was so nice and friendly! Had such a great experience at this location compared to the last location I used in north bay. Very clean, felt safe taking truck.

tony M.
Clasificación:

El cliente no dejó un comentario.

KIMBERLYJ B.
Clasificación:

Tammy took great care of me and very thankful

Derek T.
Clasificación:

Trailers should be in better shape, especially the wiring connections that plug into the pick up truck.

Sergei F.
Clasificación:

El cliente no dejó un comentario.

Brad S.
Clasificación:

the woman was pleasant and helpful.

Trevor M.
Clasificación:

El cliente no dejó un comentario.

Trevor M.
Clasificación:

El cliente no dejó un comentario.

demitry G.
Clasificación:

El cliente no dejó un comentario.

LEROYA P.
Clasificación:

Clean, friendly, a little slow at pick-up time. The price was right. Cheap move for us.

LORENCEA L.
Clasificación:

Your billing is incorrect and I have been overcharged for the second time. Each time was after a drop off without my staying to verify all the charges. Both times I emailed my concerns and there was no response each time. I may discuss this with my credit card people and have charges reversed and than I am sure someone from U-Haul will be contacting me.

Paul R.
Clasificación:

El cliente no dejó un comentario.

DONALDEARL H.
Clasificación:

It would make things easier if the gas tank was full, at the commencement, filling and chking levels is a pain in the ass, other than that tho, all was really good

MAUREEN M.
Clasificación:

why don't your trailers have wheel jacks ???

JOHNL S.
Clasificación:

No one from U-Haul called to tell us that the trailer size that we had ordered was not available in Orangeville until we had actually driven there from our home in Dundalk. We then had to drive to Barrie to get the one we ordered. We were not happy about that. The people in Barrie were good.

Michelle A.
Clasificación:

Closer pick up locations to house/building being moved. other than that... all went well:) Thank you

Russell C.
Clasificación:

Great service!

PATRICKK D.
Clasificación:

Great customer service with Kelsey and Tammy. I would recommend this Uhaul location 110%. This is my second time using this company and it's been perfect Thanks Pat Doyle

Vaidas L.
Clasificación:

Pickup truck smelled like ash tray, that was terrible.

Marcel G.
Clasificación:

El cliente no dejó un comentario.

Kristen C.
Clasificación:

The vans needs to be cleaned better before giving them to a new paying customer. The van stunk of animal and the second I got in I was disgusted by the smell. The overall cleanliness of the cab was good but the cargo area was not cleaned at all. My couches smelt like the van when i took them out after only an hour drive ..... I would not recommend

Jeff C.
Clasificación:

El cliente no dejó un comentario.

JOHNCLAUDE B.
Clasificación:

Amazing customer service

RICHARDM L.
Clasificación:

The lady at the store was kind and curious made the transaction easy and effortless.

collin D.
Clasificación:

El cliente no dejó un comentario.

CHAD D.
Clasificación:

The young woman working there was knowledgeable, friendly and kind. You could not have asked for a better location to deal with. After a recent horrible experience at the Dunlop street barrie (cash express) I will only be dealing with the nice young woman at the Essa road location again

No se han enviado comentarios para esta ubicación.

Volver
arriba