Customer did not leave a comment.Michael G.
Customer Reviews for Wheelz An Dealz
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We have rented trucks/vans here on numerous occasions. Phil is a great guy to work with. He is very passionate about taking care of his customers. I recommend him/this location to everyone.debbie C.
Friendly, polite, professional...everything you could want in a neighborhood business!Nikolaus B.
Customer did not leave a comment.debbie C.
Customer did not leave a comment.Sylvia L.
Very pleasant experience from start to finish. Will continue to return to this location for our future truck rentals for our tournaments.Christine A.
Customer did not leave a comment.allan N.
We appreciate your location. It was convenient for us. The staff was so friendly and professional. We especially appreciated Briannas help and knowledge.Debrah R.
Customer did not leave a comment.Hannah G.
Customer did not leave a comment.Jennifer P.
Very friendly!KENDRE T.
Great experience. Very helpful owner of this business. Equipment was well maintained. Can't say enough good things.Charles C.
Customer did not leave a comment.esembe A.
Very friendly and helpful. Made return easy and convenient.Jerome T.
Great location. Great employees. Great experience!Travis G.
Customer did not leave a comment.Hardy H.
There is no better place to secure a truck or trailer in Colorado Springs. Super experience from initial phone contact through vehicle return and checkout. I already have my reservation in for our next rental.Kenneth S.
I wasn't supposed to pick up my U-Haul from this location. They changed the location on me the day before and gave me a different size truck than what I asked for. Additionally, I couldn't ask for a switch because the store wasn't open when I came to pick it up. On top of that, the truck they gave me had the gas light on with 46 miles left on gas, so almost completely empty. So not only did I have to drive 20 minutes out of my way, I had to pick up a truck that I didn't want without any gas in it, and because of that I was late for my job. In conclusion, it was a poor experience. If you're gonna send me to a different location at least have the correct truck with gas in it please and thank you. I gave y'all 2 stars because at least the truck itself was in good condition.Antonin S.
Everything was excellent!Al L.
This is the second time I've rented at this location for a short, in-town move, and they're fantastic! Cheerful, easy to work with, and cool birds. 100% recommend to anyone needing U-Haul products and services.Jaime V.
One of the hub assembly, wheel and tires came off the trailer before I got it to my destination. I was able to limp it the rest of the way and then they had a wrecker service pick it up.DAVID H.
Got there at 9am. Owner did not show till 9:25 Message said store hours were 9-4.richard P.
Best customer service ever renting a truck!!!!!Brenda K.
Customer did not leave a comment.Michael F.
Excellent customer service! 💯 percent!june W.
Customer did not leave a comment.Edward D.
Customer did not leave a comment.Laura G.
Staff was very friendly and kind. I enjoyed that a lot.SHEILA N.
Very impressed with the young lady at this location. Very helpful and friendly. A true asset to UHAUL.William T.
Customer did not leave a comment.Kathleen B.
Great service and the owners/staff were very helpful & friendly.Laura G.
Customer did not leave a comment.Lucia A.
I thought mileage was .49-mi. I was charged .69. Also they added insurance. Overall a good experience. Owner gave appliance Dolly for no charge. 👍🏻Don C.
Staff was extremely helpful, friendly and knowledgeableWilliam G.
Customer did not leave a comment.James H.
This is by far my favorite location. Professional courteous amazing customer service. Every time!!! ThanksChristine B.
We were very pleased with the truck that we received. It was clean and ready and waiting for us. The staff was very professional, and very considerate, and very nice to work with. We certainly appreciate everything you did to help us get ready for our most thank you very much.Lorraine A.
Super job by the folks that operate this U-HAUL and I highly recommend it!John R.
Drop of was fine but I marked no because I'm never using this company or recommending your company to anyonePaul A.
Absolutely best experience I've ever had with customer service at any company. No improvements needed.Tracey K.
Customer did not leave a comment.Shayla T.
Customer did not leave a comment.Michelle M.
Customer did not leave a comment.Julia J.
Very friendly and helpful!Mark S.
The most professional and best customer service I've had in the springs since I retired from the Army . Briana was greatMarvin Vincent T.
Customer did not leave a comment.Donna E.
Brianna was terrific. She made us feel welcome and managed our rental professionally. We will definitely rent with U-Haul again due to our experience with her. Thank you, Richard RiceRICHARD R.
Quick and easy drop off. They even disconnected the trailer from my truck. Very professional staff!KERRY S.
Customer did not leave a comment.Daren C.
Customer did not leave a comment.Scott K.
Customer did not leave a comment.Jessi K.
Customer did not leave a comment.Nathan M.
Customer did not leave a comment.Christopher D.
Customer did not leave a comment.Jason W.
Customer did not leave a comment.Claire G.
Excellent customer service!!! Phil is very personable and easy to talk to!gaye R.
Great customer service from both staff members, polite in conversation while hitching trailer.Edward F.
Customer did not leave a comment.Johnna A.
No stress, friendly and helpful humans!!Victoria B.
Customer did not leave a comment.Corey B.
Phil was very helpfulCoy H.
I always go out of my way to use this location. Great customer service as always!MARACUS L.
Really wonderful people at Wheelz and Dealz. Cheerful, helpful and fun to chat with. I had a wonderful customer experience.Jaime V.
Warm and friendlyDavid V.
Great location. Manager was excellent. Best Uhaul/rental truck experienceBach N.
Phil and his team were wonderful, very helpful, happy and provided great customer service. Thank you!RACHAEL D.
This is the best dealer in Colorado Springs!LAWRENCE V.
Customer did not leave a comment.Sandra L.
Customer did not leave a comment.Victoria C.
Customer did not leave a comment.Keith E.
Phil and and his team are a pleasure to work with!MICHEAL L.
Hey transfers, good excellent fast friendly and on my wayChristopher A.
Friendly folks and very easy to work with!David A.
Lots of issues with the website getting the truck booked. But once that cleared it was all good. Even had to extend my rental. Which was easily done.Max H.
Nothing! I'll use this location again in a couple weeks.Andrew C.
Customer did not leave a comment.Kathleen S.
Customer did not leave a comment.alvin M.
I've moved 13 times within the past 29 years and I'm happy to say that this is most likely the best customer service I've ever experienced. The young lady that assisted actually greeted me which is rare and was extremely patient. I also called back on a couple of occasions and they were just as friendly! I'd absolutely recommend this Uhaul location. Fantastic job!!!Marc R.
parking lot is a mess. Steep entrance and exit as well. Not good when you're pulling a vehicle behind your truck.Jeremy W.
Rented one of the big boy trucks (26), the truck was clean, everything was going smoothly until we got on the road. The front end was showing signs of wheels being off-balance, the whole front end would shack, to the point we thought, maybe we may have to turn it in. After stopping to get the tire pressure checked and looked at, we made due to push on with the rental. Would say that it was like driving on an old wooden coaster.Leonard M.
The equipment was clean but the truck that I rented needs to be looked at. The truck is 3.5 years old, the exhaust rattles (which I was told about when picking up the truck) and the truck gets to 4500-5000 RPM before it shifts. I did mention this when I did the mobile check out.Richard F.
Customer did not leave a comment.Dale L.
Customer did not leave a comment.Frankie A.
Customer Service was great. We had a fast pick up and drop off. Highly recommend this location.Sarah G.
nice convenient locationMichael W.
Customer did not leave a comment.Mary F.
Customer did not leave a comment.Jared F.
The staff was extremely friendly and answered all my questions and got me on the road quickly. Would recommend!!Nicole H.
Good doing business with themDavid W.
Nothing comes to mind. Keep doing what you're doing!Ken V.
Very helpfulTamara P.
Customer did not leave a comment.Randy M.
The employees were very good, helpful and professional! Will definitely use them again!David C.
Phil the manager was very helpful during the install and return. The covered trailer was clean and in good condition. The price was also affordable.nestor A.
I reserved a pick up truck, went way out of my way because they were the only one with an available one. ( which was parked in front) , only to be told i would have to take a box truck! Going out of my way for nothing cost me way more!!!!!Leann L.
Customer did not leave a comment.Pedro A.
Best uHaul location I have ever rented equipment from. I've been in the Army 21 years and moved plenty of times and helped plenty of friends move. This location has the best customer service and friendliness!Christopher W.
Even though I had a reservation number they couldn't find it. They said it had full tank it was 7/8th. Put 5gal in for 16 mile round trip for "full"michael H.
Very pleasant man, very helpfulSusan M.
Customer did not leave a comment.Gene S.