Great customer service. The truck was clean and ready on time. I am not sure I would feel comfortable leaving my car there over night.
Stephen S
Customer Reviews for Wheelz An Dealz
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always a fantastic experience, we’ll keep coming back!
MICHAEL FVery disjointed experience. It took me almost 1.5hrs to get the truck. Was transferred many times, & no one really seemed to know what was going on.
MICHAEL EAlways friendly, helpful, accommodating, I’ll choose this location every time!
MICHAEL FI'll be the next customer!
Debra WPhil was very helpful and polite. He was attentive to each customer and even with multiple customers to help at once he made sure each one was acknowledged and helped in some fashion.
SEAN SNone at this yime
Bill RFriendly and fast.
Paul RNothing, the staff was friendly and knowledgeable.
Deborah WThanks Carl!
Carl EIn and out fast service. Clean and organized establishment.
Cheryl MPhil did an awesome job accommodating my moving needs. Would rent again from him.
Phillip HI had a wonderful experience from picking up, using, and dropping off the U-Haul.
Stephanie SKind, helpful staff. Seemed family run. Appreciate the easy check in and check out.
JESSE FAlways friendly and great service
Paul NPhil was great. Thanks
Nicholas DExcellent service all around!
Anthony WPhil was awesome!
Hannah FExcellent Service!
Craig MI really can’t think of anything. You do it all! Good equipment, good rates, easy in and out! Thanks for all!
Thomas FIn Colorado springs I would recommend Wheelz and Dealz! no doubt he's awesome....in North Richland Hills TX I would recommend U-Haul Moving & Storage of N Richland Hills on Grapevine hwy...or highway 26 not sure which they call it these days, easy return no problems... Thank both of you for being a great place
Jennifer TThe owner Phil is super friendly and very helpful!
David HPhil, was very friendly and helpful.
Eddie TVery professional, well cleaned, willing to work with you and nice people, I would totally recommended them if your considering them.
Nick TPolite and professional.
joseph hWe dropped the truck and tow dolly off at 911 Spratt Blvd., Labelle, FL 33935. Did not get a receipt. He just took the keys and we left. Just wanted to let you know the equipment was returned.
Dale LThis is the best place I have ever secured struck or trailer. I have driven across country, either trucking or trailering, more than twenty times. While my U-Haul experiences have always been excellent, this owner goes way beyond to ensure customer satisfaction. If you are in the Colorado Springs area and need U-haul equipment, the is absolutely the best location to contact.
Kenneth SGreat customer service, great people, fast service
Patricia WGreat customer service and would definitely go back again!
Joshua PWe have rented trucks/vans here on numerous occasions. Phil is a great guy to work with. He is very passionate about taking care of his customers. I recommend him/this location to everyone.
debbie cFriendly, polite, professional...everything you could want in a neighborhood business!
Nikolaus BVery pleasant experience from start to finish. Will continue to return to this location for our future truck rentals for our tournaments.
Christine AWe appreciate your location. It was convenient for us. The staff was so friendly and professional. We especially appreciated Briannas help and knowledge.
Debrah RVery friendly!
KENDRE TGreat experience. Very helpful owner of this business. Equipment was well maintained. Can't say enough good things.
Charles CVery friendly and helpful. Made return easy and convenient.
Jerome TGreat location. Great employees. Great experience!
Travis GThere is no better place to secure a truck or trailer in Colorado Springs. Super experience from initial phone contact through vehicle return and checkout. I already have my reservation in for our next rental.
Kenneth SI wasn’t supposed to pick up my U-Haul from this location. They changed the location on me the day before and gave me a different size truck than what I asked for. Additionally, I couldn’t ask for a switch because the store wasn’t open when I came to pick it up. On top of that, the truck they gave me had the gas light on with 46 miles left on gas, so almost completely empty. So not only did I have to drive 20 minutes out of my way, I had to pick up a truck that I didn’t want without any gas in it, and because of that I was late for my job. In conclusion, it was a poor experience. If you’re gonna send me to a different location at least have the correct truck with gas in it please and thank you. I gave y’all 2 stars because at least the truck itself was in good condition.
Antonin SEverything was excellent!
Al LThis is the second time I’ve rented at this location for a short, in-town move, and they’re fantastic! Cheerful, easy to work with, and cool birds. 100% recommend to anyone needing U-Haul products and services.
Jaime VOne of the hub assembly, wheel and tires came off the trailer before I got it to my destination. I was able to limp it the rest of the way and then they had a wrecker service pick it up.
DAVID HGot there at 9am. Owner did not show till 9:25 Message said store hours were 9-4.
richard pBest customer service ever renting a truck!!!!!
Brenda KExcellent customer service! 💯 percent!
june WStaff was very friendly and kind. I enjoyed that a lot.
SHEILA NVery impressed with the young lady at this location. Very helpful and friendly. A true asset to UHAUL.
William TGreat service and the owners/staff were very helpful & friendly.
Laura GI thought mileage was .49-mi. I was charged .69. Also they added insurance. Overall a good experience. Owner gave appliance Dolly for no charge. 👍🏻
Don CStaff was extremely helpful, friendly and knowledgeable
William GThis is by far my favorite location. Professional courteous amazing customer service. Every time!!! Thanks
Christine BWe were very pleased with the truck that we received. It was clean and ready and waiting for us. The staff was very professional, and very considerate, and very nice to work with. We certainly appreciate everything you did to help us get ready for our most thank you very much.
Lorraine ASuper job by the folks that operate this U-HAUL and I highly recommend it!
John RDrop of was fine but I marked no because I’m never using this company or recommending your company to anyone
Paul AAbsolutely best experience I've ever had with customer service at any company. No improvements needed.
Tracey KVery friendly and helpful!
Mark SThe most professional and best customer service I’ve had in the springs since I retired from the Army . Briana was great
Marvin VBrianna was terrific. She made us feel welcome and managed our rental professionally. We will definitely rent with U-Haul again due to our experience with her. Thank you, Richard Rice
RICHARD RQuick and easy drop off. They even disconnected the trailer from my truck. Very professional staff!
KERRY S