Customer Reviews for Wheel N Deal Auto Sales Inc
(U-Haul Neighborhood Dealer)

172 reviews

1832 K St   Fairbury, NE 68352

(402) 729-3773

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(402) 729-3773

1832 K St
Fairbury, NE 68352

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Doug K. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
3.0

Customer did not leave a comment.

Gaylen W. 
Rating:
5.0

Customer did not leave a comment.

Denise S. 
Rating:
5.0

Customer did not leave a comment.

Shawn P. 
Rating:
5.0

Customer did not leave a comment.

Chad O. 
Rating:
5.0

Customer service was the best I've ever had renting from uhaul.

CORY H. 
Rating:
5.0

Owner very nice and patient. Uhaul system was slow on line. However he made the experience a good one.

vicki S. 
Rating:
5.0

Customer did not leave a comment.

Dale C. 
Rating:
3.0

I originally requested my uhaul pickup location for Beatrice, NE. Pretty sure Beatrice has atleast 3-4 uhaul locations. I got a call saying all of the 6x12 enclosed trailers were rented out in Beatrice. The uhaul representative told me I could either go to Lincoln or Fairbury to get one. It just would have been nice to get some what of a discount or price reduction for having to drive almost 60 miles out of my way to get a uhaul, when it seems like someone could have had a trailer delivered to Beatrice. It all worked out in the end, but in my opinion the situation could have been handled a little more professionally.

Ryan L. 
Rating:
5.0

Customer did not leave a comment.

Priscilla W. 
Rating:
5.0

U-haul has always been able to meet my moving needs and is very helpful in providing exactly what I have requested, when I have needed them.

Jerome S. 
Rating:
5.0

Great experience. Staff was very friendly and helpful.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
3.0

Customer did not leave a comment.

BILLYJACK B. 
Rating:
5.0

Customer did not leave a comment.

Alfred B. 
Rating:
5.0

Customer did not leave a comment.

Craig L. 
Rating:
5.0

Customer did not leave a comment.

Alfred B. 
Rating:
4.0

When picking up the trailer, there was no address for drop of until later in the day, I got a text message of an address. Dropping off there wasn't anyone there and no real clear instructions on where to park the trailer. So we just used out best judgment on where they might want it parked.

JoLynn M. 
Rating:
5.0

nothing

Deborah C. 
Rating:
5.0

N/A.

Jesse C. 
Rating:
5.0

Customer did not leave a comment.

Glen D. 
Rating:
5.0

Keep on doing what you do.

Daniel N. 
Rating:
5.0

Customer did not leave a comment.

Jeff K. 
Rating:
4.0

One fender was cracked but did not affect trailer performance. One of the clips for the safety chain was too small for the hook on my car so I had to buy one. All else good.

Craig B. 
Rating:
5.0

Customer did not leave a comment.

Shawn P. 
Rating:
5.0

Customer did not leave a comment.

Don W. 
Rating:
4.0

Customer did not leave a comment.

BECKY M. 
Rating:
5.0

Customer did not leave a comment.

Efrain G. 
Rating:
5.0

Customer did not leave a comment.

Donna S. 
Rating:
5.0

nothing to

Melinda S. 
Rating:
5.0

Customer did not leave a comment.

andrew S. 
Rating:
5.0

Ratchets were a little rusty but wasn't a major issue for me.

lisa B. 
Rating:
5.0

Everything went smooth and the truck was ready to go when we got it. The staff at Wheel N Deal were very helpful and friendly.

linda L. 
Rating:
2.0

agent was having a bad day and was rude, acted like I was dumb and threw my cr card and DL back at me and quoted wrong price without checking the paper I gave him. Told ;me rates change with states and expected me to pay double over what price quoted online which never changes to my knowledge. But WE calmed down and finally we got thru it. I may be old but I am not stupid. And Customers don't need rudeness from an agent when customer is trying to explain something.

Jana A. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
3.0

Customer did not leave a comment.

Amy G. 
Rating:
5.0

Customer did not leave a comment.

Adam R. 
Rating:
3.0

Explicarle bien el lugar donde va hacer la entrega del vehículo para que no quieran cobrarle de más cuando exista un error al escribir el nombre del lugar. Como me está ocurriendo a mi . Que me quieren cobrar de más porque el lugar que escribieron no fue el correcto

mislady H. 
Rating:
5.0

Customer did not leave a comment.

Diana M. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

Very friendly people. I had a great experience.

RHOEL Z. 
Rating:
5.0

All good!!

Shawn K. 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

Customer did not leave a comment.

Donna S. 
Rating:
5.0

Customer did not leave a comment.

Jim A. 
Rating:
5.0

Customer did not leave a comment.

HEATHER M. 
Rating:
5.0

Customer did not leave a comment.

LINDA S S. 
Rating:
5.0

I am new in town. He was more than helpful and very kind. Nice Cars on the Lot too

theresa E. 
Rating:
5.0

Good friendly service

Tracy N. 
Rating:
5.0

great help.

jeffrey J. 
Rating:
4.0

I am a little confused about the original pickup day. when the reservation was made I left an alternate phone# and e-mail contact info but I did not get message until I got home. the girl told me I would get 2 days free for the messup. The pickup dealer told me the same thing!

larry C. 
Rating:
5.0

You are also doing just fine.

Douglas H. 
Rating:
5.0

Staff was very helpful and accommodating! Pleasure doing business there!

PAUL F. 
Rating:
4.0

Customer did not leave a comment.

Joni G. 
Rating:
5.0

Customer did not leave a comment.

RON C. 
Rating:
4.0

Customer did not leave a comment.

Alan B. 
Rating:
5.0

Customer did not leave a comment.

Molly L. 
Rating:
4.0

Customer did not leave a comment.

Josh H. 
Rating:
3.0

We signed the agreement for a 26' truck and the day before it was replaced to a 20' truck. It was not Wheel N Deal's fault. It was u haul's fault. How disappointing it was that you changed trucks at the last minute. Apparently this happens a lot. That is not a way to make customers happy.

Allen H. 
Rating:
4.0

Customer did not leave a comment.

Larry Z. 
Rating:
5.0

Customer did not leave a comment.

rod A. 
Rating:
4.0

Customer did not leave a comment.

Amanda T. 
Rating:
4.0

Customer did not leave a comment.

TERRY T. 
Rating:
5.0

Customer did not leave a comment.

kevin B. 
Rating:
5.0

Customer did not leave a comment.

JIM A. 
Rating:
3.0

Customer did not leave a comment.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
3.0

Customer did not leave a comment.

shelly P. 
Rating:
4.0

Customer did not leave a comment.

Amanda T. 
Rating:
5.0

Customer did not leave a comment.

mark S. 
Rating:
5.0

I came in right before closing. But I would have appreciated a walk through as to unhitching trailer from my pickup. And a little grease on the trailer's coupler would've made things easier! I had to jump on my bumper to disengage it!

HOWARD D. 
Rating:
3.0

Customer did not leave a comment.

Joey H. 
Rating:
5.0

Customer did not leave a comment.

Jeff E. 
Rating:
5.0

Need more/better selection at other locations. So one don't have to make a round trip using Yas product.

BRANNAN C. 
Rating:
3.0

We ordered a 26 ft truck weeks before our move May 5 and was told several days before our move that it wasn't going to be available. The 20 ft truck was not adequate so our location did rent us a pull behind for $1 which was nice.

Larry B. 
Rating:
5.0

Customer did not leave a comment.

KENDRA K. 
Rating:
1.0

The truck was not located as guaranteed. Had to drive 72 extra miles to pick it up...extremely disappointed.

Douglas C. 
Rating:
5.0

Ditto

Linda S. 
Rating:
5.0

Reduce cost for senior citizens on fixed income

mike W. 
Rating:
4.0

Customer did not leave a comment.

JAMES O. 
Rating:
4.0

Convenient location to drop off.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

Don W. 
Rating:
5.0

Customer did not leave a comment.

neil C. 
Rating:
3.0

Customer did not leave a comment.

sarah R. 
Rating:
4.0

Customer did not leave a comment.

Vangie B. 
Rating:
5.0

Customer did not leave a comment.

harvey H. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

Excellent...helped me get everything set up and hooked up...womderful experience!!

Ray E. 
Rating:
4.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

UHaul could greatly reduce the amount of paperwork required for such a simple rental.

ROD G. 
Rating:
3.0

We made a few mistakes with this process. We signed off on the release forms before we inspected the vehicle and the dolly. The vehicle was FILTHY dirty. Muddy footprints on the hood, drips of mud down the windshield, windshield was dirty, muddy splashes near the front panels. The box of the truck was also extremely dusty and dirty, with muddy footprints throughout. The truck engine was so loud, we couldn't hear ourselves talking. The truck shifted gears really strangely through our trip. Sometimes it would take a really long time to change gears and the engine would be roaring loud. The tow dolly made me nervous. There were numerous cracks in both fenders. The ratchet straps were frayed to the point of almost being too short one one side. I reported this to the owner via a contact form from his web site, but haven't gotten a reply. I'm very disappointed. We specifically rented from our hometown location thinking that we would be treated with respect and get the most for our money. I feel like we were taken advantage of instead. The owner, Kent, was the person who I made the reservation with and was great. Kent wasn't on site when we came to pick up the truck and dolly. I wasn't impressed with the staff on duty. We will need to rent another smaller u-Haul trailer for our second trip to Arizona but we will rent elsewhere.

sara P. 
Rating:
5.0

Customer did not leave a comment.

TINA S. 
Rating:
5.0

awesome experience, we felt like very valued customers.

tina M. 
Rating:
4.0

i haven't been able to download my bill !

DARREL O. 
Rating:
2.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
4.0

Customer did not leave a comment.

HEATHER H. 
Rating:
3.0

Customer did not leave a comment.

JUDY P. 
Rating:
5.0

Customer did not leave a comment.

DEANN H. 
No reviews have been submitted for this location.

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