Customer Reviews for Wheals & Deals
(U-Haul Neighborhood Dealer)

920 reviews

2301 S Main St   Salisbury, NC 28147

(704) 797-0723

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat-Sun: 8 am–12 pm

Services at this Location:

Contact Us

(704) 797-0723

2301 S Main St
Salisbury, NC 28147

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat-Sun: 8 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Always a pleasure to do business here.

Robert Ward 
Rating:
5.0

Great service!!!

alton speight 
Rating:
5.0

Customer did not leave a comment.

Victoria King 
Rating:
5.0

Best place in Salisbury to rent a truck-owner is super friendly and helpful-would highly recommend coming here.

PAUL ROBERTSON 
Rating:
4.0

Friendly and courteous owner

Robert Potter 
Rating:
5.0

Yes

ARMANDO PINEDA 
Rating:
5.0

This is the BEST place for your UHaul needs. The owner is a decent man and always makes the experience of renting easy.

JAMES FRENCH 
Rating:
5.0

Everything is good

Horace Moore 
Rating:
5.0

Customer did not leave a comment.

Candid Rankin 
Rating:
5.0

Customer did not leave a comment.

VIRGIL KNIGHT 
Rating:
5.0

This U-Haul location provided a seamless moving experience with their reliable equipment and friendly customer service. The rental process was efficient, and the well-maintained trucks made the move hassle-free. Highly recommend!

Rodney Wallace 
Rating:
5.0

Another awesome rental experience!

Walter Sherrill 
Rating:
4.0

The Gentleman was very polite and helpful. Explained everything to me. The only Question I have is that I was informed that the $100.00 Deposit would be Put back on My Card It hasn't been done yet. Thank you again Sherry Lilly. Stay Safe and Blessed 🙌.

Sherry Lilly 
Rating:
5.0

Customer did not leave a comment.

VIRGIL KNIGHT 
Rating:
5.0

Customer did not leave a comment.

Michael Payne 
Rating:
3.0

Associate was helpful enough

ventry tyler 
Rating:
5.0

Large site and easy access. Individual was helpful getting the trailer parked in the location. Great experience.

larry gouge 
Rating:
5.0

Service is consistently first rate, the representative is always professional, courteous and happy to answer any questions regarding the operation of the equipment. Despite the shift from "service", in the service industry, you can always count on a refreshing, personable interaction. I always look forward to renting from here!

Paul Ranabarger 
Rating:
5.0

The movers were quick and very professional. I will definitely use them again.

Reginald Jones 
Rating:
5.0

No improvement, Mr.K provided above and beyond great service! I’d recommend him to anyone! I was blessed with so much more than a rental today! Thanks Mr.K

thabatha sneed 
Rating:
5.0

Customer did not leave a comment.

JOHN IJAMES II 
Rating:
5.0

The representative was very helpful and nice. We had a great conversation. I have used this location before and will again as needs arise. I strongly recommend this location.

Ben Baker 
Rating:
5.0

Perfect once again!

Kimberly Collins 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Bergsma 
Rating:
5.0

A complete renovation of the office area! Clearly taking what was an exceptional experience and making it extraordinary. Service was above and beyond as usual. I visit this location frequently due to my poor judgement in automobiles and he always has the correct equipment available. I could not recommend more highly!

Paul Ranabarger 
Rating:
5.0

Everything was excellent.

William Moody 
Rating:
5.0

Excellent customer service, always friendly & helpful!

JOHN UNDERWOOD 
Rating:
5.0

Using the app to sign-in was the only discouraging part of this process. Uploading the necessary pictures at this location took a very long time. I'm not sure why but my sign-in process was inconveniently long for this reason alone.

Eric West 
Rating:
5.0

Great & friendly customer service!

JOHN UNDERWOOD 
Rating:
5.0

Customer did not leave a comment.

Natalie Mayo-Herrick 
Rating:
4.0

Customer did not leave a comment.

BRANDON PEYRE-FERRY 
Rating:
3.0

I would recommend for drop off only

Timothy Pryor 
Rating:
5.0

Customer did not leave a comment.

Pamela McGrath 
Rating:
3.0

Customer did not leave a comment.

Donald Conklin 
Rating:
4.0

Customer did not leave a comment.

dquan miller 
Rating:
5.0

The technician is very friendly and helpful. He was well aware of assigning and receiving equipment.

Renita Menchion 
Rating:
1.0

Store hours said it was open no one there to help return trailer. No room to unhook trailer no equipment there to get trailer off of trailer hitch will not return equipment there again will go to different location

Troy LaVanway 
Rating:
5.0

The staff was friendly, but the office location looks like a junk yard that needs organization. Nice people, but the office was tight and reminded me of a hole in the wall in need of a mass clean-up

Valire CarrCopel Copeland 
Rating:
5.0

The typical exemplary service I've come to expect from this location. Extremely helpful, engaging and knowledgeable. Equipment is always fully functional, clean and maintained.

Paul Ranabarger 
Rating:
2.0

Well, I went to 3 different locations trying to drop off the truck. If this was the last place I went, the building was small, filthy, cluttered, dirty. If it was the second place I went, it was closed on Monday. It was July 31st (a Monday) and the first time they were closed on Monday. I did not get to see inside, but they did not have a drop box. The first place I went looked like it was closed. The entire business seemed to be gone.

Renee Nelson 
Rating:
5.0

Great Service !

CHARLES CAVE 
Rating:
5.0

Customer did not leave a comment.

Richard Rose 
Rating:
4.0

Customer did not leave a comment.

joy goncalves 
Rating:
5.0

Customer did not leave a comment.

RICK RIGENHAGEN 
Rating:
4.0

Customer did not leave a comment.

Nina Thomas 
Rating:
5.0

I used the app on my phone and a lack of internet made it difficult to load pictures to the app.

Jennifer Perrell 
Rating:
5.0

Customer did not leave a comment.

RICK RIGENHAGEN 
Rating:
5.0

This is, without doubt the most customer service oriented U-Haul location I've ever visited. The U-Haul representative is polite and helpful with every step of the process. Furthermore, he's extremely understanding when any issue may arise that may or may not be the fault of the customer. I wish every company that I did business with, was this well run and every employee, this courteous!

Paul Ranabarger 
Rating:
3.0

Customer did not leave a comment.

William Stepfferson 
Rating:
5.0

Very friendly service. Easy to work with. Highly recommend.

Kate Fisher 
Rating:
5.0

Very professional

Christopher McDonagh II 
Rating:
5.0

Always thinking of the best rental structures to save my design business money on logistics Thank you!!

Frances Taylor 
Rating:
5.0

Location was clean and they made the dropping off process easy.

Kristina Cowan 
Rating:
5.0

The owner always has a van to serve my interior design needs and so courteous

Frances Taylor 
Rating:
5.0

professional service, great equipment , fast and easy.

khaled Khatib 
Rating:
5.0

Customer did not leave a comment.

brian barbour 
Rating:
2.0

Customer did not leave a comment.

Roscoe Russell 
Rating:
3.0

Wasn't told about extra milage, put gas in truck guess it wasn't enough

Cathy Vandyke 
Rating:
3.0

I don't think it's fair I have to put gas back in the uhaul, Pay a dollar per mile, and then I'm charged a gas fee? Seems like robbery

Dylan Thomas 
Rating:
5.0

Customer did not leave a comment.

eddi griffin 
Rating:
5.0

Customer did not leave a comment.

CHANTALE Simon 
Rating:
5.0

Fast friendly service and a extremely easy stress free process

Dana Moro 
Rating:
5.0

Awesome service!!

Laurie Steckler 
Rating:
5.0

Customer did not leave a comment.

Shanitra Copeland 
Rating:
5.0

Nothing everything went well

Horace Moore 
Rating:
5.0

Customer did not leave a comment.

Michael Foster 
Rating:
5.0

Customer service at the store was outstanding

Stacy Moore 
Rating:
5.0

Owner was very helpful. Even after hours he took the time to make sure I had my rental in order. Over and above in my opinion. Thank you so much.

William Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Bill Easterling 
Rating:
3.0

Customer did not leave a comment.

samuel Robbins 
Rating:
5.0

Customer did not leave a comment.

Rita FOIL 
Rating:
5.0

Customer did not leave a comment.

Preston Hursey III 
Rating:
5.0

Customer did not leave a comment.

Kevin Hines 
Rating:
5.0

No improvement needed. I was met with professionalism, courtesy, and kindness.

Theresa Odom 
Rating:
3.0

Customer did not leave a comment.

corey dallas 
Rating:
5.0

Customer did not leave a comment.

Susan Roberson 
Rating:
5.0

Customer did not leave a comment.

walter Sherrill 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Snead 
Rating:
5.0

Customer did not leave a comment.

JONQUIL WALKER 
Rating:
5.0

Customer did not leave a comment.

Cassandra Leach 
Rating:
5.0

Customer did not leave a comment.

Brian LEE 
Rating:
5.0

The guy was very friendly and helpful! :)

London Saunders 
Rating:
5.0

The easiest time I've ever had renting a vehicle from U-haul. I highly recommend this location and will use again when needed.

Helen Bailey 
Rating:
5.0

Very friendly owner and smooth experience. I received excellent customer service from this location. Would highly recommend

Stephanie Morgan 
Rating:
5.0

My experience went smooth. I did contactless pick up, the instructions were clear, the U-haul van was clean and easy to locate. The key was easy to locate and the van was in good condition.

HENRY HARDMAN 
Rating:
3.0

Unfriendly rep, I didn't know or want to have to download an app to get my truck even though I'd have to get the key from rep anyway. He seemed bothered by us being there. Though we were the only ones there. He took and leaf blower to the cab before I entered. Odd. Nothing was wiped down. Mud on the mats, but fine it's been a rainy week. I pointed out unmarked damage and he responded with just take pictures and you bought insurance so it doesn't matter. Well it does matter. I shouldn't have any sort of a claim in my name for preexisting damage that he didn't log. Fishy... Scamish... ??? Engine sounded terrible, which I'm sure doesn't equal great gas milage. Once we opened the back of the truck we found nails, broken glass and other debris. I swept it out because I didn't want our belongings damaged. And made sure that there wasn't anything left in the truck after our use. The after hr check out is needing major overhaul. Tell me from step one what pics need to be provided so I don't have to jump from one program to another. Especially in weak signal areas. Had to restart process due to this issue. Gas gauge and mileage should be verified by pic from the start. Don't have me type it in and follow up by telling to provide proof. 🤦 But hey you'll make sure to charge for all miles and gas gallons... Seems a bit unbalanced and smells like shady business practices. Oh and making me take a picture of where the truck is parked for next user?... Um next to or between the other U-Haul trucks? What purpose does that serve. Tell me to take a pic of the plate number. That's clear and unique. Just saying.. practice what the preach.

Nichol Johns 
Rating:
4.0

Customer did not leave a comment.

robert locklear 
Rating:
5.0

Kelly was great! He was pleasant and friendly! I had to extend my rental since my closing was delayed and he worked with me to accommodate. I really appreciate it!

Sally Miller 
Rating:
5.0

I received wonderful service from this location.

JOSEPH JOYNER 
Rating:
5.0

I always rent trucks here because of the excellent customer service. The owner is always helpful, kind and friendly!!!

Crystal Jackson 
Rating:
5.0

The owner was open on Sunday morning and was very helpful!!

Daphne Beck 
Rating:
5.0

Friendly owner and pleasant to work with.

PAUL ROBERTSON 
Rating:
4.0

Customer did not leave a comment.

Stephen Gehrlich 
Rating:
5.0

Customer did not leave a comment.

Corlis Phifer 
Rating:
5.0

Customer did not leave a comment.

PAMELA MORRISON 
Rating:
5.0

There is nothing to improve here the man in charge is always so sweet and nice. He understands the hassle of moving and that it can be a pain for people, so he really make sure your experience is a great one. If I ever need to move on my own again his place of business will always be my first choice.

Latisha Latta 
Rating:
5.0

Customer did not leave a comment.

Beatty London 
Rating:
5.0

This was our second time renting from this uhaul area and serves was just as great as the last time.

laronja vaughan 
Rating:
5.0

Excellent experience for me.

James Williams 
Rating:
5.0

Quick and friendly service. Highly recommended.

Tracey Cowan 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top