When you call the U-Haul to place a U-Haul the guy doesn't even answer the phone in a professional manner he says what up and then after we left there and said we were all good to go we had new charges added to our account as we stood there and looked around the store and made sure everything was in place in an order and asked me if everything was fine and if we owed any more money and he kept telling us no we were all good and then when we left my debit card was charged more money when I called to ask him about it he said he didn't understand while it charged me this and that and that to call the U-Haul customer service the next morning $10 was returned back to my card but I was never agreed to pay the other $10 that was added to my debit card when the original payment was $44 it ended up being 54 I don't know if he is scamming people or what but is in my experience that place is not a very good place to rent a U-HaulMelissa L.
Customer Reviews for Whats Hott By KC Exotic Air Plants
(U-Haul Neighborhood Dealer)
Peculiar, MO 64078
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - Jue.: 11 a. m. - 6:30 p. m.
- Vie. - sáb.: 10 a. m. - 5:30 p. m.
- Dom.: 11 a. m. - 5:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Brian J.
El cliente no dejó un comentario.ANTHONY K.
El cliente no dejó un comentario.LES B.
Be honest with them about dropping off. I was told that if we weee a couple hours late it wouldn't be a problem. I was charged an extra days rental by the drop off location. Wasn't told they were doing it either. Just showed up.Kenneth A.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.James R.
We would have preferred to return our truck to the Belton location which was closer. Why was this not an option? Belton location was helpful in getting the truck reserved as well. Very supportive.Diana B.
The employee was helpful but the trailer was missing a safety chain. I had to go to another location to have one installed.David C.
Damn flowershop with two trucks was rented for pickup olathe had to drive there to pick uplarry S.
El cliente no dejó un comentario.Paul H.
I received the truck with only a quarter tank of gas. Despite returning the truck with more gas than I received it I had to eat that cost.. The interior was filthy. The app was a joke. It wouldn't allow me to upload all the photos of the damage and mess that was already on the truck when I got it. I then had to play hell getting a hold of customer service to find out where I could send the extra photos so I wouldn't be charged for something I didn't do. When attempting to return the truck through the app it took multiple attempts to get the site to upload the picture of the odometer. It definitely is not user friendly. I will not be using uhaul ever again.Julia S.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.STEPHEN P.
These people in peculiar were our saving grace. 100% on their game. GREAT representative for Uhaul. Very pleased.Paul S.
El cliente no dejó un comentario.Jennifer Y.
Lower right side door hinge broken. Lower left rear clearance light out. Right front chain s hook missingMike S.
El cliente no dejó un comentario.Wayne L.
I though customer service was top notch!Russell S.
Very friendly and helpful. Only took a couple of minutes and I was on my way.Steven D.
El cliente no dejó un comentario.stewart H.
Super friendly staff at this location. Great experience all the way around.Robert F.
El cliente no dejó un comentario.Courtney K.
They helped me hook up the trailer and test the lights. Then when I returned they helped me unhook the trailer. The service was wonderful. It was nice being able to pick it up so close to my house. I would use them again for a U-Haul rental.Chris W.
On time and got us moving quickly.David A.
Put wiper blades on the truck. try and center the steering wheel.Mike S.
El cliente no dejó un comentario.tyrone D.
had wires hanging, a bad tire, and a light out! but the tire thing, why would you use the absolute cheapest tire on the market for a rental where we might be hauling a $70,000.00 car?STEPHEN E.
El cliente no dejó un comentario.gerry M.
El cliente no dejó un comentario.Michele N.
El cliente no dejó un comentario.Logan M.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.Patrick L.
The hours are not convenient change all the time seems to never be openKristina P.
The Peculiar location was great to work with. Just wish they opened up earlier. Didn't have very good luck using the Uhaul app. I had to rent from another town because the Uhaul dealer in our town had another excuse why he couldn't rent. A few weeks ago he cancelled my reservation FOUR days before a snow storm. If you're going to advertise certain hours of operation, you should stick to it. Otherwise close up.Chad B.
El cliente no dejó un comentario.Patricia M.
This was awful. Since the rental place did not open at a convenient time, I asked the clerk if I could pick up the truck and keys the day before. I was assured the process was as easy as waiting for a code that would be sent to my email. I simply had to show up, use the code to access the key, and drive off. What a joke! No email. Ended up calling uhaul at the appointed pickup time and got absolutely NO assistance. Drove away after 90 minutes of asking uhaul for help. Eventually had to reschedule a pickup time the next morning. Even this took over 40 minutes to FINALLY get the key. Most of this frustration was due to the clerk not processing my paperwork and giving me the code to the keybox the day I talked to him face to face. Apparently he was too clueless. To top off a bad experience he charged me for a heavy duty dolly but put a lite duty one in the truck. The Peculiar MO location is louseyâ€"as is the uhaul website and phone app!Tim T.
El cliente no dejó un comentario.Patricia W.
Training doesn't work for everybody. Some are incapable of learning and it shows. Both times I was in the store, I had to wait for the guy to put his shoes on. Potential isn't something this guy possesses.JOSHUA D.
This unit was way past its shelf life as we had the unfortunate luck to find out. Had a flat tire 3 hours out on our trip, and had to stop 2 hours later to fix the door latch that was about to come apart. Had we not noticed the problem the door could have swung open and exposed the contents to falling out and being damaged or damaging someone else on the road.Thomas P.
El cliente no dejó un comentario.Alissa W.
El cliente no dejó un comentario.BRANDY S.
When doing the pre inspection of the vehicle....if you find something wrong with it, take pictures of the vehicle damage with the business in the background. I had an issue when I dropped off the vehicle at another location. It was resolved but it took close to an hour to do so.FREDA C.
El cliente no dejó un comentario.Franklin B.
El cliente no dejó un comentario.ANDREW S.
I left the truck with a half of a tank of fuel. Which is more then I had when I got the truck.Clint H.
El cliente no dejó un comentario.Bruce H.
El cliente no dejó un comentario.MELISSA S.
El cliente no dejó un comentario.Donna M.
El cliente no dejó un comentario.KYLE C.
El cliente no dejó un comentario.MICHAEL W.
Everything was great start to finish thanksSTEVEN S.
open earlierDANIAL C.
El cliente no dejó un comentario.JOSHUA K.
El cliente no dejó un comentario.MARK T.
Extremely kind and friendlyJEAN L.
Recommend getting the app beforehand so that when returns are made it eases the process. We were running late & tired & weren't able to finalize the return via the app. I didn't know we had to stay 15 more & was already back home late that night before I realized I needed to take all those pictures. By then we already had the keys in the drop box.LAURA V.
Very friendly, business was clean refreshing. Probably one of the U-Haul I've ever usedRONALD R.
El cliente no dejó un comentario.Darrell B.
El cliente no dejó un comentario.JEFFREY L.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Adam G.
El cliente no dejó un comentario.Jim A.
El cliente no dejó un comentario.Michael W.
Our pick up location was changed and at the last minute which was not helpful at all.CARLA C.
Small store outfit, but very well organized and seemed to really be on top of the process. It was very easy returning the Truck. Thanks so much.SCOTT R.
El cliente no dejó un comentario.DARREL S.
They charged me $60 when Uhaul quoted me $48 at the time of reservation.JAMES M.
El cliente no dejó un comentario.JAMES M.
I drive out of my way to use this location. I love their customer servive and ease of use. Easy to return and park trucks or trailers. Great Uhaul location!BONITA D.
El cliente no dejó un comentario.Abby H.
Everything went well, just took a while to sign in when I had already entered information online.Wendy E.
I'm sure they are great, they just have limited hours and I wasn't sure about how dropping the trailer off with them being closed but it worked out fine.Vickie M.
El cliente no dejó un comentario.Braden S.
El cliente no dejó un comentario.Stephen G.
Professional, friendly and fast service!Mitchell W.
El cliente no dejó un comentario.JEFFREY B.
El cliente no dejó un comentario.Tiffany M.
El cliente no dejó un comentario.Ron S.
El cliente no dejó un comentario.William E.
We had requested a furniture mover and a dozen moving pads that were not in the truck when we got to the location we were moving from. We had to go back for them the next morning. They were on or invoice but not included in the truckVirginia R.
Took way yyyy to long to pick it up. Had to do wayyy to much cause of her mistake. Smell like weed in that store.Derrick A.
I guess have coffee in the morning for him it's only thing I can think of because I don't I think you do it right I think you've got the right idea it works so smooth I appreciate it it was my first time moving by myself and you made it very easyCRYSTAL R.
El cliente no dejó un comentario.Bryan J.
the rental location is inside a very fun store and the people were very pleasant and helpful. The truck was very clean and in good shape.Mary C.
The people were dumb as a box of rocks. The truck was half full of gas. Was not swept out. And the cab smells like a dirty dog.Brent B.
El cliente no dejó un comentario.Douglas H.
El cliente no dejó un comentario.JON C.
SEVERAL THINGS WENT WRONG WITH MY RENTAL. THE TRUCK WOULD NOT START BECAUSE THE BATTERY WAS DEAD. I HAD TO WAIT FOR A TOW TRUCK TO COME AND GET IT STARTED IN THE LOT. THEN WHEN I CHECKED IT BACK IN, THE MILEAGE WAS INCORRECT FROM WHAT WAS ON THE COMPUTER TO WHAT WAS ACTUALLY ON THE ODOMETER. ALSO THE GAS WAS INCORRECT AS TO WHAT I STARTED WITH AND WHAT I FINISHED WITH. THANKFULLY BECAUSE OF THE DEAD BATTERY ISSUE I TOOK A PICTURE OF THE DASH THAT SHOWED WHAT EVERYTHING SHOULD HAVE BEEN.Dan R.
El cliente no dejó un comentario.Donna F.
Service at this location was great!!!Larry M.
Speed check in process.Kyle G.
Great service.danish Q.
It's just a learning curve issue. I pre-registered but it still took a long time to get paperwork done when picking up the truck. She did say it was only her 4th rental, so like I said "learning curve"Byron C.
Did the online return which was very easy but the owner was there when I returned it and was very nice and helpful. Would definitely recommend working with her.Travis B.