Customer Reviews for Whats Hott By KC Exotic Air Plants
(U-Haul Neighborhood Dealer)

171 reviews

351 Legend Ln   Peculiar, MO 64078

(816) 758-4042

Office Hours

  • Mon: Closed
  • Tue-Thur: 11 am–6:30 pm
  • Fri-Sat: 10 am–5:30 pm
  • Sun: 11 am–5:30 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(816) 758-4042

351 Legend Ln
Peculiar, MO 64078

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Thur: 11 am–6:30 pm
  • Fri-Sat: 10 am–5:30 pm
  • Sun: 11 am–5:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Let first hrlp desk operators know that geolocation services don't work in the app and that renters should just switch to website for unattended pickups. Also, istill have not received a copy of invoice for the rsntsl.

David Dingley 
Rating:
5.0

Customer did not leave a comment.

Ron Sparks 
Rating:
5.0

They were knowledgeable and quick.

Carly King 
Rating:
5.0

Customer did not leave a comment.

Patricia Warburton 
Rating:
4.0

Customer did not leave a comment.

Richard Mitchell 
Rating:
4.0

Helped to load up and make sure all was good before allowing to leave. Friendly

Jon Marshall 
Rating:
5.0

N/A

Kevin Perez Cruz 
Rating:
1.0

Inside trailer was muddy upon pick up. Door hinge bolt/nut fell off during use. Trailer was not water tight. Contents (our lugagge) was soaked after a few hours of travel while raining.

Kelly Stufflebean 
Rating:
5.0

Customer did not leave a comment.

Gary Smith 
Rating:
5.0

Customer did not leave a comment.

NORMAN LOPEZ 
Rating:
4.0

Customer did not leave a comment.

Joseph PANYIK 
Rating:
3.0

Customer did not leave a comment.

Jerry Alexander 
Rating:
2.0

Trailer dolly was covered in dry mud. The rachets for the tire netting would not work once I got to my location to pickup car. I had to walk the lot to get truck & then drive it to dolly to hook it up.

Jeffery Adams 
Rating:
5.0

Great Service,Nice employees

Marla Miner 
Rating:
5.0

Customer did not leave a comment.

David Mckittrick 
Rating:
5.0

Customer did not leave a comment.

mark walker 
Rating:
4.0

Customer did not leave a comment.

Carlene Wierman 
Rating:
4.0

Customer did not leave a comment.

Guy Randol 
Rating:
5.0

Customer did not leave a comment.

Terry Reid 
Rating:
5.0

They were quick and convenient. Will definitely use this location again.

Patrick Furlong 
Rating:
5.0

Customer did not leave a comment.

Jennifer Smith 
Rating:
1.0

Original location was closed when I went to get it....5pm was told by uhaul they were open till 6:30pm.

Don Bruno 
Rating:
5.0

Customer did not leave a comment.

Catherine Luckey 
Rating:
5.0

Customer did not leave a comment.

Terry Reid 
Rating:
3.0

Customer did not leave a comment.

Susan Dooley 
Rating:
5.0

Great service, speedy check out and check in. Very friendly.

Jon Spalding 
Rating:
5.0

I have went there a couple times in the last month. The young man that works there has been extremely helpful! If I need to haul anything in the future I’m going back cause of the service. Thanks…

jason pieratt 
Rating:
5.0

Customer did not leave a comment.

ted reinsch 
Rating:
5.0

Great experience.

Ron Garrett 
Rating:
3.0

The cashier took care of the truck return right away all checking items. Yet I hadn’t received a confirmation email or notice of the truck return until this survey- 6 hrs later.

Alicia Behrens 
Rating:
5.0

Customer did not leave a comment.

Christina Sheehan 
Rating:
5.0

Customer did not leave a comment.

GARY CRABTREE 
Rating:
4.0

No one was there when we dropped it off since it was a Sunday so we didn't interact with anyone.

Margaret Dirks 
Rating:
5.0

Customer did not leave a comment.

Tarl Carpenter 
Rating:
3.0

The gas gauge was stuck so we filled the truck up and should have only needed to put 1/2 tank of fuel in it so would like a refund of the 1/2 tank of gas because of the malfunction of the gauge. Thank you. Stewart 720-933-8495

Maxine Taylor 
Rating:
5.0

I have to say that this location is by far the best location I've ever rented from. They are amazingly understanding and really just empathetic to customers needs. Thank you for such great service!

DETREASE WARREN 
Rating:
4.0

Customer did not leave a comment.

ray torres 
Rating:
5.0

Easy place to drop off your rental and check out. Liked it because it was right off the highway as well.

Randy Combs 
Rating:
5.0

Customer did not leave a comment.

Bob Hendrix 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN MCVAY 
Rating:
5.0

AC wasn’t working

troy hackett 
Rating:
5.0

I use this place a lot. The young man who runs it is very friendly and helpful.

Jonas Pfeiffer 
Rating:
5.0

Fast and easy process no complaints

Michele Norman 
Rating:
5.0

I appreciate that the truck was available, clean and ready to go. We had 1 day to move 2 small apartments in the rain so the truck was a blessing. Thank you

Angela Owens 
Rating:
5.0

Very nice people. I will use them again.

Jonas Pfeiffer 
Rating:
5.0

It was fast and easy. Really appreciate how simple it was.

NEIL WARREN 
Rating:
5.0

Customer did not leave a comment.

TROY PRICE 
Rating:
5.0

Customer did not leave a comment.

Robert Cobb 
Rating:
5.0

Very friendly. Hooked the dolly to my truck and checked my lights. Most importantly, no added charges after I returned it. More than happy with my experience here.

Bill Landsman 
Rating:
5.0

Customer did not leave a comment.

Danielle McDonald 
Rating:
5.0

Customer did not leave a comment.

Paul Hermes 
Rating:
5.0

Fast service and excellent location! Thank you!

Melanie Schafer 
Rating:
5.0

Great customer service! Thanks!

Melanie Schafer 
Rating:
5.0

Customer did not leave a comment.

Paul Hermes 
Rating:
5.0

the wires for the lighting had been patched with electrical tape. there was a weak connection and although the lights worked they flickered and I was stopped by highway patrol. Luckily just received a warning.

Paul Hermes 
Rating:
4.0

Customer did not leave a comment.

Steven Scott Stewart 
Rating:
5.0

Customer did not leave a comment.

David Dye 
Rating:
5.0

Customer did not leave a comment.

Karen Salisbury 
Rating:
5.0

Customer did not leave a comment.

Michael Crabtree 
Rating:
5.0

Great trailer and experience.

Rachel Flores 
Rating:
4.0

Showed up in the dark of night, and the bright road-facing sign was a welcome sight. Plenty of space to drive in and park, and the return box was very obvious and well-lit with clear instructions. I'm so glad everything went well and there were no hiccups. (I'm also quite glad we can return the trucks to different places.)

Lisa Dunlap 
Rating:
5.0

Customer did not leave a comment.

Abraham Castro 
Rating:
5.0

Customer did not leave a comment.

Michele Norman 
Rating:
5.0

I did a local car dolley move. Was in and out quickly. Simple easy pickup and return. Very reasonable rates.

kent morris 
Rating:
5.0

Customer did not leave a comment.

Laura Zwarts 
Rating:
5.0

Customer did not leave a comment.

Shawn Kelly 
Rating:
5.0

Customer did not leave a comment.

Michelle Everson 
Rating:
4.0

Customer did not leave a comment.

Chris Derry 
Rating:
3.0

Customer did not leave a comment.

Aleashia Doe 
Rating:
5.0

Assigned parking for equipment or lines to show where to park.

Lindley Bode 
Rating:
4.0

Customer did not leave a comment.

Roland Nagel 
Rating:
5.0

Customer did not leave a comment.

Paul Saunders 
Rating:
5.0

Customer did not leave a comment.

James Thompson 
Rating:
1.0

Employee did not hookup the trailer in a safe way. He didn’t tighten the hitch on the ball at all.

James Davis 
Rating:
3.0

When you call the U-Haul to place a U-Haul the guy doesn't even answer the phone in a professional manner he says what up and then after we left there and said we were all good to go we had new charges added to our account as we stood there and looked around the store and made sure everything was in place in an order and asked me if everything was fine and if we owed any more money and he kept telling us no we were all good and then when we left my debit card was charged more money when I called to ask him about it he said he didn't understand while it charged me this and that and that to call the U-Haul customer service the next morning $10 was returned back to my card but I was never agreed to pay the other $10 that was added to my debit card when the original payment was $44 it ended up being 54 I don't know if he is scamming people or what but is in my experience that place is not a very good place to rent a U-Haul

Melissa Lasseter 
Rating:
4.0

Customer did not leave a comment.

Brian Jones 
Rating:
4.0

Customer did not leave a comment.

ANTHONY KETAY 
Rating:
5.0

None

Aaron Plummer 
Rating:
5.0

Customer did not leave a comment.

LES BRINER 
Rating:
3.0

Be honest with them about dropping off. I was told that if we weee a couple hours late it wouldn’t be a problem. I was charged an extra days rental by the drop off location. Wasn’t told they were doing it either. Just showed up.

Kenneth Allen 
Rating:
5.0

Customer did not leave a comment.

Robert WALDROP 
Rating:
5.0

Customer did not leave a comment.

James Rice 
Rating:
3.0

We would have preferred to return our truck to the Belton location which was closer. Why was this not an option? Belton location was helpful in getting the truck reserved as well. Very supportive.

Diana Blakeman 
Rating:
3.0

The employee was helpful but the trailer was missing a safety chain. I had to go to another location to have one installed.

David Coy 
Rating:
1.0

Damn flowershop with two trucks was rented for pickup olathe had to drive there to pick up

larry Shawn 
Rating:
5.0

Customer did not leave a comment.

Paul Harms 
Rating:
4.0

I received the truck with only a quarter tank of gas. Despite returning the truck with more gas than I received it I had to eat that cost.. The interior was filthy. The app was a joke. It wouldn't allow me to upload all the photos of the damage and mess that was already on the truck when I got it. I then had to play hell getting a hold of customer service to find out where I could send the extra photos so I wouldn't be charged for something I didn't do. When attempting to return the truck through the app it took multiple attempts to get the site to upload the picture of the odometer. It definitely is not user friendly. I will not be using uhaul ever again.

Julia Schaffer 
Rating:
5.0

Customer did not leave a comment.

Mike SCHWARTZMAN 
Rating:
5.0

Customer did not leave a comment.

STEPHEN PARKER 
Rating:
5.0

These people in peculiar were our saving grace. 100% on their game. GREAT representative for Uhaul. Very pleased.

Paul Surls 
Rating:
5.0

Customer did not leave a comment.

Jennifer Young 
Rating:
4.0

Lower right side door hinge broken. Lower left rear clearance light out. Right front chain s hook missing

Mike SCHWARTZMAN 
Rating:
5.0

Customer did not leave a comment.

Wayne Lair 
Rating:
5.0

I though customer service was top notch!

Russell Scott 
Rating:
5.0

Very friendly and helpful. Only took a couple of minutes and I was on my way.

Steven Duncan 
Rating:
5.0

Customer did not leave a comment.

stewart hayward 
Rating:
5.0

Super friendly staff at this location. Great experience all the way around.

Robert Funk 
Rating:
5.0

Customer did not leave a comment.

Courtney Kasl 
Rating:
4.0

They helped me hook up the trailer and test the lights. Then when I returned they helped me unhook the trailer. The service was wonderful. It was nice being able to pick it up so close to my house. I would use them again for a U-Haul rental.

Chris Wittrock 
Rating:
5.0

On time and got us moving quickly.

David Ames 
No reviews have been submitted for this location.

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