Customer Reviews for Westside Storage
(U-Haul Neighborhood Dealer)

641 comentarios

4305 W Hwy 22   Corsicana, TX 75110

(903) 641-0926

Horario

  • Mon–Sun
    9 a. m. - 5 p. m.
Horario especial
  • 12/2/2022 - 12/4/2022: cerrado
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(903) 641-0926

4305 W Hwy 22
Corsicana, TX 75110

Servicios en esta ubicación:

Horario

  • Mon–Sun
    9 a. m. - 5 p. m.
Horario especial
  • 12/2/2022 - 12/4/2022: cerrado
  • 12/25/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The people were great very helpful and pleasant.This is where I will do all my U-Haul business!!!

Steven C. 
Clasificación:
3.0

People were very friendly

Larry B. 
Clasificación:
3.0

The mobile automated pickup was a HEADACHE. Finally realized it was a automated pickup since we couldn't find a live person. Once we found truck it took at least 15 to 20 minutes to FINALLY get that sorry lock to line up right and get it open!! You need all your locations to oil the locks so the mechanism will turn better and line up easier. Also, you need to make it easier to pick up the truck at the location we are moving from. I had to 35 miles out of the way to finally get it

Ken A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne P. 
Clasificación:
1.0

This vehicle was in bad shape. Passenger mirror was broken. Scrapes all long both sides of the vehicle. Power steering was low. Poor maintained vehicle. Glass on rear bumper. Busted driver rear light. Employee was rude. Nasty inside office, health issue with feces from birds all over and stench from bird feces.

Lynda M. 
Clasificación:
2.0

The back was dirty, the floors were dirty in cab as well as smelled of cigarettes. Even though it was parked in a dirt lot it was clear the truck had not even been attempted to have been clean. Tha app topic up truck wouldn't give me the combination to pick it up..

Donya T. 
Clasificación:
5.0

The customer service from this establishment was beyond professional and friendly! Savannah had every answer for al the questions I had! Thank y'all!

Logan H. 
Clasificación:
4.0

Went over and above to help us. Very knowledgeable compared to three other places we inquired at to rent a truck. Would recommend anyone needing a rental in Corsicana TX to go here.

Douglas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denver S. 
Clasificación:
2.0

No one answered the phone or called back. Experience HORRIBLE. What a pain to turn the trailer.

Anothonyt G. 
Clasificación:
5.0

I really enjoyed the prompt service, and would definitely use their location again!!!

Lisa B. 
Clasificación:
2.0

This truck has no A/C so was miserable driving on a July day with temp over 100. The truck was old and very well worn. I had rented a truck a few weeks before and it was in great condition.

WESLEY C. 
Clasificación:
5.0

The owner/operator of the facility was very helpful and nice. He took care of all of our needs when the original reservation was not honored.

Gregory R. 
Clasificación:
1.0

If there is something wrong I will let you know. If I did all the things that you ask me to do, check and surveys I wouldn't have time to get my work done. You take care of your end and I will take care of my end. It's a job folks not an adventure.

NOLEN V. 
Clasificación:
1.0

El cliente no dejó un comentario.

Egypt F. 
Clasificación:
4.0

100 degrees outside and the freaking A/C did not work! The truck also needs a front end alignment as it walks all over the road requiring both hands to remain tight on the steering wheel. It made for an exhausting day! I took it back minus a few gallons and was charged for fuel. Shame that I immediately called it I. And was told it was the only one in inventory so I had to continue with usage. Absolutely inexcusable! Was exhausted and drained at the end of the day not from moving items because I never touched anything that went into or out of the truck. My exhaustion came from the crappy conditions of this rental. Katie Northern 903-878-5286

Scott N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teffanie R. 
Clasificación:
1.0

Worse experience ever. They told me nothing about the equipment, provided no assistance with loading my car on the car hauler. They provided no information or assistance with locking down my car on the hauler I was renting from them. This made it very dangerous hauling my car, as it could have come off the trailer at any time. The workers just left, knowing I was getting my car to load it on the trailer.

Randy J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Karen C. 
Clasificación:
1.0

If the facility knows that expected equipment has not come in on time, the facility should take the lead in finding alternative facilities WITH equipment, or offer alternative equipment, BEFORE phoning the customer to announce the reservation can't be fulfilled. Getting the failure notice five minutes before close of business is poor practice, and making the customer suggest cities to look at for replacement trailers is the wrong approach.

Jeffrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug D. 
Clasificación:
2.0

Clean up the office

Kenneth G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diontre O. 
Clasificación:
4.0

Seamless rental and return

henry S. 
Clasificación:
5.0

Nothing. I rented three trucks over the past three days, and this location was the best.

Tim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC J. 
Clasificación:
5.0

Used this location multiple times. Very nice employees.

Austin V. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
5.0

The location to me has no issues. The guy that runs it is very friendly and helpful. This will be my location from now on

Torrence B. 
Clasificación:
5.0

Open and close times. Everything else was good

Veronica A. 
Clasificación:
3.0

Why did I get charged 48$ and then 11$ more yesterday and this morning I'm being charged another 78$???

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORENA C. 
Clasificación:
4.0

Pave the entrance.

JUAN L. 
Clasificación:
1.0

El cliente no dejó un comentario.

BRADLEY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randall C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kareem F. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW L. 
Clasificación:
4.0

The manager was accommodating and helpful! He provided the information we needed and provided helpful hints on returning the trailer. He hooked the trailer up and checked our electrical! All worked well!

Russell O. 
Clasificación:
3.0

The drop off location was 45 min away, when there were serval locations closer to where I was. I will not use this company again. Cost me more in gas just dropping off the trailer.

JUSTIN A. 
Clasificación:
5.0

They were very helpful

BARTON C. 
Clasificación:
5.0

Very nice people. Great experience.

Austin V. 
Clasificación:
3.0

The cost of the truck was ridiculous I could have rented one elsewhere over night and been cheaper

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLEANN P. 
Clasificación:
5.0

They were very helpful

ALFRED S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea D. 
Clasificación:
5.0

Very helpful and personable. Pleased to work with them again.

James R. 
Clasificación:
5.0

We had to re-schedule a couple times and he worked with us. Very friendly! Easy to find and easy to get in and out of. The truck was clean and in great shape!

THOMAS S. 
Clasificación:
5.0

I appreciate the service I was given by the owner. He was very courteous and even had the truck rental ready and waiting for me the second time I used the service. I was able to give him a heads up that time. But even the first time, the transaction went smoothly. His hours were also more convenient for my schedule.

Karen W. 
Clasificación:
4.0

Office was not clean and didnt appear to b organized. 2 large bird cages with wood shavings and droppings on the floor

SHIRLEY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ken M. 
Clasificación:
5.0

Mark is the best and I only do business with him!!!!

brent B. 
Clasificación:
5.0

Great location. Great service

Gary J. 
Clasificación:
5.0

Nice Guy

Lee P. 
Clasificación:
3.0

Tralier was hard to unhook the latch on it wouldnt unlock!!!

jeff T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Excellent service

Kevin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis R. 
Clasificación:
5.0

This location was great and helped me so much when I had a major problem and they helped and took care of my problem. Best service I have ever had with U-haul. Thank you so much.

Sherry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

christina C. 
Clasificación:
3.0

Truck was clean and full of gas. Only problem was the windshield was very dirty and there was no washer fluid. I will say that the reservation process was a bit of a problem. Had several issues online and on phone to get done.

David O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE E. 
Clasificación:
5.0

The gentleman in charge represented UHAUL very well. This interaction alone exemplified why I will always trust the UHAUL brand??

Kimberley B. 
Clasificación:
4.0

I don't feel I should of been charged for any cleaning. All the stuff I rented was in the trailer. There was no one around so I left the blankets and dolly in the trailer like I was told to do.

Larry W. 
Clasificación:
5.0

Easy to get to and easy to drop off

Juan M. 
Clasificación:
5.0

Well i was scheduled to pick up the truck at 7am I didn't get the code for the truck to way past 8 I was directed by a uhaul agent to go to another location to pick up a truck the guy there was incredibly rude and told me he didn't have time to get me a truck because uhaul is his 3rd business so I called uhaul back they sent me back to the original pick up site where I still couldn't unlock the truck and had to wait for the owner to get there the customer service agent Juan was very helpful during this stressful time and west side storage apologized for the other location being so rude, I honestly don't know why yall let them rent out your trucks he's got the worst attitude and is incredibly rude

Connie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

Thank You “yet again” for helping me move another vehicle.

Jeff W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry P. 
Clasificación:
5.0

I will definitely rent from Mark again.??

Thomas H. 
Clasificación:
1.0

The man working was very rude. It was raining and he made me back the trailer into the parking spot myself and unhitch the trailer because he didn't want to get wet.

alexandria S. 
Clasificación:
5.0

It was very nice a friendly helpful thank you

Leah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff F. 
Clasificación:
5.0

This place has “always” had what I needed. I don't live near by it, but when I need to rent something from U Haul it's the FIRST place I call. Thank You for that.

Jeff W. 
Clasificación:
5.0

Super friendly

James P. 
Clasificación:
3.0

Inform the customer what to expect on the email.

Wendy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jerry G. 
Clasificación:
5.0

Great customer service.

Mike T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beatriz A. 
Clasificación:
5.0

We will always use this location for our moving needs. 5 star service always.

Billy P. 
Clasificación:
5.0

Staff was extremely friendly. My pickup was less then 10 minutes loved loved that. However, the truck had cigarette ashes all over the seat and dashboard. I had to clean it.

Dora E. 
Clasificación:
3.0

The car carrier strap ratchets were very stiff to operate. I used a little WD-40 to lubricate them and they were very much easier to use. The driver side wiper probably needed to be replaced as it has a smear approx. 1.5 inches wide in the middle.

Wiley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Misti G. 
Clasificación:
1.0

I needed a 26', not available in Corsicana. I asked about the 20' truck, Mark told me the floor in the box was 19'8”, it is 18', I needed 18'6” for my product to be moved, and stated that to him, was assured it would work, I had to use ratchet straps to hold the door down and product in. When I called was told to call 800-go U-Haul, which I did (pending). The truck was very dirt with mud in the floor, sticky in cup holders, but it was rainy weather and I didn't say anything, today I turned it in and was charged for it being dirty. I called mark and he said, nothing he could do about it, hung up on me and then called back to say “I gave you an extra 50-60 miles and you can't say thank you, just call and complain”. I thank him for his time and ended the call. Then received this text; I personally swept the back of that truck so I know the back was clean. I GAVE you like 60 miles & a bottle of water. Sorry you had a problem on the other end of your rental. This was the forth time I had rented from this location, unfortunately I think I need to find another location.

lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

david S. 
Clasificación:
5.0

They go out of their way to make sure we have the trucks we reserve and we need. They even meet us before hours to ensure we can pick the trucks up when needed. That's why we do business there.

RAYCHAUN B. 
Clasificación:
5.0

I had to tow a car to katy tx . the trip was smooth good dolly a d exalant people on both ends very polite and knowledgeable I highly recommend. Uhaul for you moving or towing

robert M. 
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