Very helpful staff
KAREN R.
Customer Reviews for Westshore U Lock Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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This is the second time we've used this location. The service is excellent and the team is helpful. Everything works!
Melody D.Very friendly staff
Taylor B.It took close to 25 minutes to process my reservation once I arrived. The system kept on timing out as U Haul had many reservations. Service clerk eventually had to use her own phone.
Troy D.Staff were great
Ryan M.Nada
LAURA B.Miserable agent, wouldn't crack a smile if his life depended on it. Missing blankets had to find somebody it took 10 minutes for blankets we ordered. No walk around. Only half way on our journey. Stopped for the night.
rick Y.I requested a dozen moving blankets and a furniture dolly. None were provided. Very inconvenient and cost me an extra 60 dollars
Douglas E.Great moving experience.
MICHAEL V.Staff were AMAZING! Very friendly and helpful
Jeni T.Truck was easy to pick up and drop off, truck was clean and staff were excellent to deal with. This is the only location I would ever rent at! Best service!
Rod F.Great customer service at the location!
alejandro C.Always a pleasure renting trucks from this location!
AVALON L.Nothing. The Customer service here is above and beyond excellence. Bruce was so polite and courteous. All the other other staff were very helpful too. It's so nice to come to a place where you feel so welcome. Thank- you for making our move so much easier!! Laura
Laura T.Excellent customer service
David O.Moving is always a very stressful time and the girls at this location were so warm, friendly and helpful. The coffee was also very welcome as everything was packed away already.. Perhaps a bit more parking if possible but no changes suggested.
Maureen C.Price was still very high for a less than hour long rental
Andrew V.Improve the UHaul website. The drop down menu to select times to rent does not work properly.
Matt L.The folks in Colwood location are wonderful and very pleasant to coordinate my always changing needs for picking up my van rental. Thanks Bruce!
Danny L.Absolutely nothing that needs improvement. All of the people who work in the office are super lovely, friendly and helpful! I've only rented Uhauls there twice but each time has been great! I will only go there for future truck rentals :)
AVALON L.Great experience, excellent staff.
Patrick Y.The staff that work at this location are excellent. They are very helpful and make sure you have what you need.
BAHAA H.Best U-Haul rental experience yet. Easy in and out service by by friendly office staff. Clean, serviced truck ready to go.
Marvin B.very freindly and very helpful, have used them for my move to the island and now move to our new house.
JENNIFER O.This location is always exceptional! Unlike my previous uhaul experience in October.
Mike J.No problems at all. A very easy process.
Rodney F.Very friendly staff, have rented several times...always clean and ready to go.
Dan D.In person customer service was friendly and efficient, nice to deal with, thank you.
Darrin L.Good service. Equipment as advertised. No problems at all.
JACK P.The ladies at the shop were great, very friendly and accommodating. The online 'My Account' set-up, I didn't find it super user-friendly.... once the account was set up though, it was good.
Pat V.Nicest staff...
Hessel O.Always get friendly service with a smile. Staff are always helpful.
KEVIN S.I found the staff most helpful and knowledgeable and the entire rental process was made easy. I have rented from UHaul several times before and I would give this location a top rating.
Petra S.Staff were friendly and helpful, and the pickup and return process was quick and easy. I would definitely rent from this location again.
RYAN S.customer service was excellent thank you for your assistance. cheryl
Cheryl B.Nothing, a really pleasant experience!
RUSSELL E.Top notch service at this location.
FOTIOS M.The dealer is excellent
JONATHON L.service was great!
SHELLEY V.Above and beyond. Customer service was excellent. Nothing to fix.
ANNE G.Very little as the service was impeccable. Bruce and Donna are so helpful I picked the right place to be.
LORRAINE G.This is one of the best U-Haul locations we have dealt with. The location was very modern, well-kept and well-stocked. However, the most important aspect of this location is that all of the staff we dealt with were friendly, helpful and customer service focused!
Jim V.The equipment was ready when I needed it and it was an easy in and out. This location is handy and the staff are efficient and organized.
David C.They were very nice at this location!
CHRISTINE B.Great service from Mikaela. Staff here are well informed, considerate and a pleasure to deal with.
Gordon S.Excellent customer service, clean and well maintained vehicles and they made renting multiple vehicles very easy and convenient. ¡Gracias!
Steven B.Nada
Crosbie H.Dealing with Westshore far exceeded our expectations. Will go back again despite living in Victoria city.
Erik P.The lady who assisted was extremely friendly, efficient and helpful. I was there slightly before opening and she was kind enough to help me get the process going and in my way. Explained the details very clearly around drop off etc.
Patrick M.WiFi could be improved at this site to allow for better phone connectivity and easier access for Truck Share.
DAVID C.The people that work at this location are top notch….friendly and welcoming
HARRY B.I love the customer service especially the lady at the desk was awesome!
SUE J.Awesome office experience
NORMAN S.You all are great! It's a pleasure attending there, and you are always cheerful and welcoming and the friendly vibe of the office is a very pleasant experience. Thanks so much!
Jo Z.Great staff!
HESSEL O.I have now rented through this location 3 times The people here are exceptionally pleasant and accommodating, and I have always been very impressed by their service.
SUSAN C.Important to make note that vehicles are from USA and speed is in MPH not KPH. :-)
Kenneth S.