Staff was VERY nice and helpful. Will definitely use them again!Sandra S.
Customer Reviews for Westerville North Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Truck was clean and ran great. Staff was good and answered questions. Would definitely rent again from this location.WILLIAM S.
El cliente no dejó un comentario.GARY C.
The blonde gal was a huge help and very professional. A+ locationRANDALL C.
Great customer service, always appreciate the team at this location! Highly recommend to everyoneWILLIAM B.
The team at Westerville North Self Storage are always amazing and helpful!!Will E.
not a thing the employees were great and friendly.Terrell I.
The staff was AWESOME! Professional, courteous, helpful and even offered flexible options to make my move a success. Probably the best rental experience I've ever had.DOUGLAS P.
Becky is outstanding! Very friendly and always helpful!!JOHN B.
Can't think of anything. Customer service was excellent.WILLIAM S.
Nothing !!!!!!!!!!! It was great and Becky was really helpful!!James W.
The customer service was horrible. Rude man when I was returning the truck. I will never use uhaul again. Worst experience ever.Frances L.
El cliente no dejó un comentario.D F.
Always prompt and efficient-DOUGLAS M.
El cliente no dejó un comentario.CAMERON W.
El cliente no dejó un comentario.Kevin P.
Easy to pick upWILLIAM S.
Becky is wonderful to work with .DON B.
Mobile pick up took more than 20 minutes. Had to provide information that was already provided during reservation. Requested additional contacts who were then called at 8:30am on Sunday.Darren K.
El cliente no dejó un comentario.SAGAR A.
El cliente no dejó un comentario.Kurt K.
I never registered for a uhaul order. Someone is either using my account. Or you have the wrong personDON B.
Great service!!James L.
El cliente no dejó un comentario.AMY B.
El cliente no dejó un comentario.DAVID S.
El cliente no dejó un comentario.Jason E.
Absolutely nothing. They were both very polite and helpful and I will definitely use againBRIAN C.
I did not receive my dolly, and didn't notice until I was already 20 minutes away.MICHAEL B.
El cliente no dejó un comentario.SHAWNA MARIE C.
El cliente no dejó un comentario.CONNIE B.
El cliente no dejó un comentario.Kailey C.
El cliente no dejó un comentario.JANICE L.
El cliente no dejó un comentario.C J.
Excellent, efficient service. Very easy drop-off. They were ready for me and greeted me by name on arrival. Highly recommended!Sara K.
There was a pretty strong odor. Not sure what it was. We ended up having to put fabrics and soft goods in another vehicle. Otherwise great!Samuel H.
They are wonderful! Becky has always been very helpful and accommodating. We have worked with them several times in the last few months and they have been great!!! Thanks Tom & Kathy MisiukTHOMAS M.
El cliente no dejó un comentario.Joshua A.
Becky was exceptional! She went above and beyond. GraciasSHAWN C.
El cliente no dejó un comentario.WILLIAM P.
The representative was very helpful and quick to get everyone in and out with their equipment. Very impressedNATHANIEL W.
Parking area is narrow. Hard to turn around to park car transport trailer when returning the unit. Or long way to back it in.CHARLES K.
This transaction was very easy and friendly. Would use this location again.Douglas V.
We rented the truck to pick-up a dining set. It was raining that day and when we got home (2 hour drive) with the furniture, we discovered one of the table leaves was wet so there's obviously a leak in the truck. We also ordered a dozen furniture pads which were not in the back of the truck when we got to our destination after we were told "the pads are in the truck" at check-in. The lady at Westerville North Self Storage was very nice when I immediately called her to advise the pads were not in the truck. She offered for us to come back to pick them up; however, it would have been out of the way to do so. She then advised she would contact the main office as well as the drop off location to ensure we were credited the $10 pad rental fee.JAMES S.
El cliente no dejó un comentario.JAMES B.
Have your equipment checked and rechecked for leaks. Driving in a rain storm and having water drip inside the cab was not good. Also, having wet goods in the box portion was not good either. No direction on how to file a claim or get some resolution.STEVEN B.
The customer service was helpful and friendly, made the whole experience seamless!!Lisa S.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.SEAN S.
Becky and group were extremely helpful. They were great with questions and tips. Will use again in the future.ROBERT H.
El cliente no dejó un comentario.Jeffrey T.
the lady that manages location is fantastic. very courteous quick gets you in and outSUSAN A.
Becky was very helpful and great personality!RICHARD G.
Our use of your U-haul truck couldn't have gone any smoother...maybe if we had hired movers... but the truck was fantastic.Patrick K.
very helpful and friendly staff. excellent communicationJOHN M.
El cliente no dejó un comentario.Alma M.
I hardly pulled in and was greeted. Very friendly and told me what we needed to do and what he'd go through and look for. I was in and out in less than three minutes.JEFFREY L.
El cliente no dejó un comentario.Edward S.
Becky was a great help in helping me rent an enclosed trailer.CHARLES H.
This location and personnel were excellent.Robert M.
El cliente no dejó un comentario.RICHARD K.
El cliente no dejó un comentario.NANCY J.
El cliente no dejó un comentario.William P.
El cliente no dejó un comentario.Bruce S.
El cliente no dejó un comentario.Matthew S.
El cliente no dejó un comentario.STEVEN N.
No issues whatsoever with dropping our truck off! We dropped the truck off, they kindly assisted us with backing the truck into it's space, and quickly went through the check-in process - we were on our way in no time at all. Super friendly and personable!DANIEL S.
El cliente no dejó un comentario.JOHN L.
Courteous service, clean truck filled with gas, easy pick up and return. Couldn't ask for anything more.Richard M.
The woman working was exceptionally friendly and helpful.BRITTANY M.
Wish we would have found you sooner! Love working with Becky! Always great! You will continue to see more of us as we continue to help move our clients. Thanks Tom & Kathy MisiukThomas M.
Very friendly and helpful staff. We will use their services again.Autumn L.
Everything was great- checking in was quick, truck was perfect and checkout was fast and easy.CHRISTIAN Y.
El cliente no dejó un comentario.susan M A.
We rented a truck for a one way move. We drove two hours. When we arrived, we found out that the previous renter did not return the truck. We had to change our plans and do a Sunday move. So, there was a lot of time and gas wasted. However, I would use Uhaul again. I do believe Uhaul attempted to help us. And the rental location was awesome, even though they couldn't help us. The only way that I could see avoiding this is to keep trucks in reserve, or letting the local trucks be taken, and sending someone to retrieve them.Jimmy S.
I had a horrible experience at this location. The person who i interacted with behaved horribly. I was left a voicemail message by the employee shortly after picking up the truck that was not only inappropriate, but also harassing.Shauna H.
El cliente no dejó un comentario.CHRISTOPHER R.
El cliente no dejó un comentario.KATHRYN S.
El cliente no dejó un comentario.Matthew G.
7/17/ 2021 The Gentleman was very helpful and knew what to do to get through the system quickly. He was working alone, but the line was moving very fast. While i was waiting in line a customer in front of me started to get angry because of something "SHE" had done to loose her rental. She was almost 2 hours late. He calmly informed her about the policy and explained that they can not hold a truck indefinitely. He could have said next, but instead he worked with her and was able to find a rental for her. That is what customer service is about.CHARLES R.
Great customer service from lady who helped me get uhaul. ¡Gracias!JASON M.
very pleased with the help given Thank youWRAY S.
Make sure check clean all under seats. It's was not clean beforeJoseph A.
El cliente no dejó un comentario.Michael B.
do not require people to check in or out online, please too difficult and many people are not able to upload driver's license photos. This uhaul dealer was very accommodating and it was easy and good experienceSusan R.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Steve S.
Very well managed and equipped. Fast friendly service. Very accommodating.Joseph W.
El cliente no dejó un comentario.DUSTIN F.
El cliente no dejó un comentario.JOSEPH S.
I'm not sure what you need to do at your other locations. After working with Becky I will never go to another location. As a matter of fact I changed trailer sizes so I didn't have to go elsewhere. Becky is awesome!Steve S.
Great experience. Fast and friendly service.Jaclyn B.
El cliente no dejó un comentario.Emily G.
Nothing needed, the truck was in great working order, and Becky was extremely helpful! By far one of the best experiences when renting a Uhaul!CORY W.
Always fast and friendly.Stephen F.
El cliente no dejó un comentario.CHARLES C.
Becky at this location is very customer friendly, responsive, and takes care of customers the way one should. Kudos to her.Michael C.
Location was fine .Mckenzie B.