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ZACHARY J
Customer Reviews for Western MD Outdoor Power Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer Service was wonderful making the first pick-up for the U-haul rental. I loved the convenience. Thank you for outstanding customer service.
Sherri MGreat service
Roger MVery helpful and friendly
Henry GWas a business that also happens to do UHAUL business. Uhaul operations, once inside the building, we not clearly marked.
Daniel LI had to extend but couldn't get ahold of anyone and the open time was 30 minutes after my expected drop off time. I was still in the middle of my move and tried to call and was put on hold longer than I could wait. Then I found out they close on Saturday at 11:30am and are closed Sundays. so I had to call my original uhual who couldnt do anything about it...I ended up remotely droplping off with the app, but the lot for drop off was barricaded by a cord , so I had to drop off in front of the store...I would suggest more weended hours. Very unususl for a hual dealer to be off over half the weekend.
Kenneth HSee previous statement. 👍👍👍👍
Frank MGas tank barely had gas in it, If planned to go long distance would have had to stop right away to fill it up before I even started.
Gabrielle GMake it easier for computer idiots. Other than that everything was perfect.
Lisa SThe person I spoke to was very nice. Showed me what was available and I was able to book it and take it right then and there. I love the location. Very convenient.
Rosa DI returned truck on time went less than the 10 miles I stated and used very little gas I should have gotten my full deposit back on card and have yet to receive it very disappointed or would have given much better review!!!!!!!!!!
Randy PN/A. Ken was great to work with. Thanks.
Dan LGood staff, very quick and efficient.
donald wCustomer service was fantastic
Andrew Y