Not a thing everything was perfect thank you. Awesome company to work with highly recommend them.
Kelly G.
Customer Reviews for Western Landscape
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Everything was great!
Kristina C.Let me know that I would receive an email about the drop off process. Or review that process. Didn't know about checking in at the end of the rental process.
Tammie K.The lady who originally checked me in was very rude, i originally wanted to check in from my phone but it was not allowing me too, she was stomping, through her things and was just all around rude!! I would never rent from here again and wouldn't recommend it to anyone.
Erris M.Awesome customer service. They take that extra step to make sure everything is perfect.
CRAIG C.Had a great experience, staff was very helpful and informative.
Luis G.Victoria, Was great....... Love her service....
CHARLES M.I had a reservation at the Montgomery, Illinois location. However, upon arrival they did not have the trailer that I had reserved. Had to go an additional 30 miles to get the one like I had reserved. No compensation for this and the trailer was actually a higher price than I had a reservation for. Rep said he could not honor my reservation price. Poor customer service in my opinion fro such a supposedly reputable company.
Thomas H.The people at the front desk are not exceptionally friendly, but they are efficient. It's relatively easy to pick up and drop off, but it seems like at least one of the women in the front are not very easy to talk to. There are two ladies I have dealt with and the first time it was a good experience, the second time I felt like I was bothering her. I did appreciate, however, that I was able to extend my time for drop off which was very helpful.
Dawn B.Great to work with!! Very kind and helpful!!
Camilo L F.There were baby mice inside the cabin when we got the truck. About 4 people saw them. We took them out ourselves. That was disgusting. Also i got overcharged for gas when i clearly put the correct amount when i returned it. They did NOT have refunded me yet..
Jose L.The lady that helped me was very professional, courteous, and friendly. I appreciated all of her help.
William M.Fast easy no more need be said.
CHARLES M.NOT THAT INVITING. BUT, IT WAS THE NATURE OF THE LANDSCAPING BUSINESS.
ROBERT F.It's hard to get out onto the road due to traffic.
Bruce R.The Ladies at the Location were friendly and helpful.
Michael B.Very friendly easy pickup and drop off
MARIA C.Excellent services.
CRYSTAL D.I didn't quite understand the whole text message link for returning the vehicle and the fact I would be charged $20 for a convenience fee if I didn't use the link. I hope that I did it correctly. It doesn't seem quite fair to a customer.
Peter P.Nice and friendly 👌 staff. THANK YOU
Carlos G.Very very hard to drive on the highway steering was horrible should not even be on the road
Michael B.The uhaul app doesn't work well. It kicked me out when trying to pick up the vehicle. I had to use the website, it worked better.
Jose R.N/a
DANIEL G.Sí
Jose D.Folks were very nice. They had a radio issue so a waited a bit but I appreciated the lady trying to come out to hook the trailer up.
RAYMOND M.Very professional
Bradley N.I was unaware that they called references would of been nice to know ahead of time so they would answer the phone.
Stacy A.I never received my final invoice. Other than that, all was flawless
Bob D.All good!!!!
Frank P.The drop off was easy and quick - thank you ladies.
Ray D.So far every UHaul location I have used has been friendly and helpful and professional!
Ronald R.I've used it before and have never had issues
ANTHONY F.Empty oil quarts were in the trailer when I picked it up. I ended up cleaning them up myself.
Mike S.They have always treated me well , and my trailer was always 🧹 cleaned and ready for me to pick it up on the day I requested !!!!
Charles R.Very happy with everything. employees were friendly and extremely helpful. I will definitely use them again and highly recommend them.
Joseph K.Extremely rude
Dakota R.The entire experience was easy
GREGORY I.Lot needs more light. It was very challenging to do an after hours rental. I can't recommend this to any single women , felt pretty unsafe. Also more photos would be helpful, like where to find the truck numbers
Samuel P.Everything was great and awesome customer service. Thanks Uhaul!
FRANK C.I didn't have a reservation and was accommodated quickly. The internet was silly with what was available or not so I chose to drive and take a chance. Everyone was really friendly. Drop off was easy but because some large trucks were returned like idiots (parked in the middle of the lot on an angle) I had to drop off away from the other trailers. Great group of people here. I've used this location before and will again.
KAREN B.The lady at the counter I don't know her name was extremely helpful very kind
ROSS N.Excellent customer service!!
JUILEE P.Customer service was a hard 10 . They explained everything before I walked out the door.
MICHAEL A.Kept up the good job.
JOSE M.Representative was vary nice, quick, and thorough... easy transaction - pick up and drop off.
DAVINA S.Gracias
RAY J.There was mud on floor of passengers side.
Shon H.Great place to rent from. Smooth transaction all the way around
Lance A.Very helpful and proactive team. Someone came outside to meet me as I was pulling into the parking lot. They communicated that I would be met shortly by a staff member to help me unhook the trailer. After I was unhooked I was told I could leave unless I wanted a receipt. Everyone was friendly and proactive.
Joseph F.Good services.
PATRICIA G.