Customer Reviews for West York Agway
(U-Haul Neighborhood Dealer)

786 comentarios

2650 W Market St   York, PA 17404

(717) 792-1783

Horario de oficina

  • Mon-Fri: 8 am - 5 pm
  • Sáb.: 8 a.m. - 3 p.m.
  • Dom.: 11 a.m. - 3 p.m.
Horario especial
  • 9/1/2025: 8:00 a. m. - 1:00 p. m.
  • 10/13/2025: 8:00 a. m. - 5:00 p. m.
  • 11/11/2025: 8:00 a. m. - 5:00 p. m.
  • 11/27/2025: cerrado
  • 11/28/2025: 8:00 a. m. - 5:00 p. m.
  • 12/24/2025: 8:00 a. m. - 12:00 p. m.
  • 12/25/2025: cerrado
  • 12/31/2025: 8:00 a. m. - 12:00 p. m.
  • 1/1/2026: cerrado

Mostrar todos los horarios

Servicios en esta ubicación:

Contáctanos

(717) 792-1783

2650 W Market St
York, PA 17404

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8 am - 5 pm
  • Sáb.: 8 a.m. - 3 p.m.
  • Dom.: 11 a.m. - 3 p.m.
Horario especial
  • 9/1/2025: 8:00 a. m. - 1:00 p. m.
  • 10/13/2025: 8:00 a. m. - 5:00 p. m.
  • 11/11/2025: 8:00 a. m. - 5:00 p. m.
  • 11/27/2025: cerrado
  • 11/28/2025: 8:00 a. m. - 5:00 p. m.
  • 12/24/2025: 8:00 a. m. - 12:00 p. m.
  • 12/25/2025: cerrado
  • 12/31/2025: 8:00 a. m. - 12:00 p. m.
  • 1/1/2026: cerrado

Mostrar todos los horarios

  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Noah was very helpful and kind! Made the process very smooth and easy! Thank you so very much!!

OLYMPIA J 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY S 
Clasificación:
5.0

El cliente no dejó un comentario.

VALENTIN C 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVON L 
Clasificación:
5.0

Topknot courtesy

LEONARD L 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry M 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan B 
Clasificación:
4.0

El cliente no dejó un comentario.

REBECCA D 
Clasificación:
3.0

My u haul experience was absolutely awful. My equipment was reserved, and when I went to get it, it was gone and/or not available. I had to run 1 hour in rush hour traffic for a replacement. I wouldn't have gone for it but for the fact I had help on both ends already setup. It was a 1 way rental so I didn't have the option to delay to wait for u haul to get a replacement. What really aggravated me was the fact that I rent several times a year when I get so busy I don't have enough equipment to handle my work load. And this isn't the first time I've had this type of thing happen. So the bottom line here is if you are going to do business with these people verify, verify, and then verify again. Their system is full of errors and it's very expensive to work around these mistakes. Unfortunately there's not a lot competition in the u haul marketplace. And customer service sucks. Nobody gives a shit. It was not this location fault and the people there were great. U haul sux

ALEX D 
Clasificación:
5.0

Customer Service was great

Mickey K 
Clasificación:
5.0

Had trouble at Roosevelt ave location but west York handled it

Timothy J 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H 
Clasificación:
5.0

You guys were great. Thank you so much

ROGER A 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURICE H 
Clasificación:
5.0

Very good people at the Agway store.

BARRY V 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN M 
Clasificación:
5.0

El cliente no dejó un comentario.

ellen p 
Clasificación:
3.0

El cliente no dejó un comentario.

Dorothy S 
Clasificación:
5.0

El cliente no dejó un comentario.

JARED S 
Clasificación:
5.0

El cliente no dejó un comentario.

VERNON M 
Clasificación:
5.0

friendly, helpful, equipment very clean, asy process for pickup and return

WILLIAM G 
Clasificación:
5.0

Great place, and great people!

HEATHER G 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDY C 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH P 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARD L 
Clasificación:
4.0

Service was quick and friendly

ERIC N 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles A 
Clasificación:
1.0

This whole rental was a mess from the start. Requested a truck less than a quarter mile away. They called and said the truck was not available that they moved my pick up to a location 11 miles away. Well that add $22 to my rental just for mileage so asked if they could prorate me or give any discounts. The gentleman said they could give me a 10 mile reduction to cover half. Not even an 3 hours later another person from uhaul calls saying they need to move my pick up location. Told them about the previous call and apparently there was no notes that i agreed to the new location and no nuts about my discount. So have to renegotiate with this woman. She claims they can't prorate miles but agrees to updrage me from a 15ft truck to a 20ft due to the inconvenience. Agway then calls while i am working asking if there was a mistake with my rental and to call them back about what size vehicle i am getting. So i call 10 minutes before they close and no one answers.... arrive the day of rental and it's a 15ft, not the 20ft that i was promised (have the email showing 20ft) and no prorate on the mileage. Over all, horrible experience. No one that you call has any clue cause no notes are taken.

Brea H 
Clasificación:
4.0

Making sure that the mileage and gas are checked before handling out any paperwork, with any missing information.

JONATHAN G 
Clasificación:
3.0

I'm still waiting for a call back to talk about why I loaded up the Uhaul and my help left only to find out it wouldn't start so we had to wait till someone brought a new battery to put in. The truck was just not up to my standards of past experience. I missed hours of loading and unloading then had to do it myself the next day. I feel I should get some type of refund. I was told by the dispatch that some would contact me. Lucky I'm not in the hospital with my arthritis and back pain. Will never take an old truck again.

VICKIE A 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan F 
Clasificación:
5.0

Rented a motorcycle trailer here, pick up and drop off was easy and quick.

BRADY R 
Clasificación:
5.0

West york agway is the greatest. Very friendly and very helpful

JOHN W 
Clasificación:
5.0

Have pickup trucks at this location !

PAUL H 
Clasificación:
3.0

El cliente no dejó un comentario.

Diane T 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN R 
Clasificación:
5.0

Very polite and helpful

Nicola H 
Clasificación:
4.0

Rear door could have used lubricating very Rusty the reverse light on the driver's side not working other than that the guys at Agway are awesome

VITO P 
Clasificación:
5.0

The counter service was great, no wait time, and reasonable pricing.

RICKY M 
Clasificación:
5.0

This place is one of the best places I have ever rented a U-Haul from very friendly and professional

REECE H 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT Y 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew T 
Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO C 
Clasificación:
5.0

Park trucks far enough apart to allow for quality verification photos

ASH C 
Clasificación:
5.0

The gentleman who helped me at West York Ag showed great attention to detail even assuring I new the process about my drop off location.

MARK B 
Clasificación:
5.0

Noah was great and quick with trailer rental. 10/10 recommend agway

SHANE N 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W 
Clasificación:
3.0

Front of cup holder was extremely sticky, did not realize until we already pulled away and went to put it up. Ordered the moving blankets and none were in the truck

Eva T 
Clasificación:
3.0

Given a dirty uhaul to use and there clean ones on the lot to use.

HELEN Y 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY D 
Clasificación:
5.0

Truck drop off was a much better experience than pick up.

Cory H 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSHUA B 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR M 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES K 
Clasificación:
3.0

The customer service at this location is superb, and the staff were easy to deal with. The truck was clean and prepared.

JERRY D 
Clasificación:
5.0

Fantastic experience, will recommend all friends and family to work with Agway in West York PA for their next rental.

MARK V 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE W 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela V 
Clasificación:
5.0

No improvements needed. Courteous and pleasant staff.

PATRICIA N 
Clasificación:
5.0

Noah of West York Agway was great! He provided travel & nearby gas station directions, Also, he gave some guidance to ensure we understood the return gas tank requirements. He even helped with the our truck padlock. Overall, we had a very positive experience with West York Agway!

ROERT K 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMIAH S 
Clasificación:
3.0

The truck had three dings/cracks in the windshield. In addition, there was a large ring etched in the windshield in front of the steering wheel which was distracting during driving. The passenger side mirror was fixed and unable to be adjusted which made side viewing impossible. The U-Haul truck had a very strong cigar odor. I brought it to the attention of Noah at AGWAY. To his credit, he and his employee took the time to spay and wipe down the truck cab which did minimize the odor. In our opinion, this should have been thoroughly checked prior to scheduled arrival. We purposely scheduled pickup at the U-Haul owned facility in York. From our experience, the vehicles at the company owned stores are better maintained and prepped. This was changed by U-Haul without our permission or courtesy of a phone call.

Kenneth S 
Clasificación:
5.0

Noah and other staff are excellent to work with. Very knowledgeable and motivated to suit customers needs.Ive used their services several times and have been very satisfied with them.

RICHARD R 
Clasificación:
1.0

Worst customer service

Sushma G 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDALL C 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC S 
Clasificación:
5.0

Staff is very helpful, rental was simple, as it should be.

BRUCE J 
Clasificación:
5.0

Noah at Agway West York was awesome. He recognized that I was doing a one way trailer rental and texted me to offer any assistance ahead of returning the trailer. Made the equipment drop very easy. Highly recommend Agway West York for your U-Haul equipment rental in the York area.

Timothy B 
Clasificación:
5.0

Staff are A-one. We’ve now worked w three people at this location and they have all been efficient and helpful.

bruce j 
Clasificación:
4.0

Service was very good young man that waited on us was very friendly and helpful

earline w 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie M 
Clasificación:
5.0

El cliente no dejó un comentario.

Sirena S 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis A 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony G 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve W 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve W 
Clasificación:
4.0

El cliente no dejó un comentario.

Ralph M 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey S 
Clasificación:
3.0

The app needs work. It kept telling me I wasn't in the right location. I had to use my gfs phone for it to work.

Christopher B 
Clasificación:
2.0

I didn't receive the appliance dolly that I added to my order . The place I picked up the truck had a fire that morning in the building. I couldn't go inside to get assistance. I was having trouble with the app. loading my pics of the truck before I left the lot. However I don't know because at pick up and dropping the truck off I was unable to speak to a human.

Angela O 
Clasificación:
5.0

I could not check in using the app. I had this same problem last year. The app is no good!

Rachel V 
Clasificación:
4.0

they are trying to help resolve the overbilling.

David H 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole R 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher b 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott R 
Clasificación:
5.0

The only thing I didn't realize and wasn't told was about needing to do an online pre-use check. The staff was fantastic and very accommodating especially since I didn't have a reservation.

Yuhri M 
Clasificación:
5.0

My reservation pick up was changed 3 different times due to being told they didn’t have the truck i needed..Why make a reservation days in advance if u haul is going to not know what stock they have and where

janice w 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia b 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel A 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad M 
Clasificación:
5.0

Very friendly and helpful staff

Timothy E 
Clasificación:
5.0

Super friendly and helpful gentlemen that assisted me with both pick-up and drop-off.

Tim E 
Clasificación:
5.0

El cliente no dejó un comentario.

margie y 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon w 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo C 
Clasificación:
5.0

El cliente no dejó un comentario.

April S 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas C 
Clasificación:
5.0

El cliente no dejó un comentario.

Pierre C 
Clasificación:
5.0

Don't change a thing

BILL L 
No se han enviado comentarios para esta ubicación.
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