Customer Reviews for West Side Storage
(U-Haul Neighborhood Dealer)

170 comentarios

1628 W Bus Hwy 83   Mission, TX 78572

(956) 584-8773

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(956) 584-8773

1628 W Bus Hwy 83
Mission, TX 78572

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Lacey E. 
Clasificación:
5.0

Excellent customer service

ROBERT R. 
Clasificación:
5.0

Very good work

SUSANA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela L. 
Clasificación:
3.0

El cliente no dejó un comentario.

victoria P. 
Clasificación:
5.0

a/c wasn't working properly, would work on and off again and sounded like it was blowing air through the windshield vents or feet instead. otherwise everything was good.

Agustin J. 
Clasificación:
5.0

Great service

SALOMON A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beverly R. 
Clasificación:
4.0

Lady was very nice and did a great job of issuing the trailer to us.

Mark T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JIMMIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

Everything was good.

DAVID M. 
Clasificación:
5.0

Original location canceled without notfying me and it caused delays

JOSE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC D. 
Clasificación:
1.0

I arrived to pick up truck with prepaid invoice but he charged an additional fee plus did not have a dolly and did not refund that fee even though I had prepayed. I now have to go through U-Haul.com to try to get his extra charge and the fee for a dolly reinbursed. Very unhappy!

timothy G. 
Clasificación:
3.0

The vehicle I drove back to New York. Extremely uncomfortable dye to excessively loud noises due to apparent lack of door Sealing. I am a body man and know that somehow somewhere your doors were slammed open either by wind or person. The excessive noise created an uncomfortable and excessive ride. 2000 miles with a loud rushing air hurts the ears. Its now 2 days later and my hearing is getting back to normal. Now to the point of getting better. Let the owners take them on highway in order to ascertain if there are any cab issues such as I have stated

Robert V. 
Clasificación:
5.0

Very helpful and accommodating

John Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE MARIO M. 
Clasificación:
5.0

Everything was great

DORA J. 
Clasificación:
5.0

The Representative who helped me was awesome. He showed me everything I needed to know on the truck and I really appreciated his help. I would highly recommend this Uhaul place and also the one where I dropped it off.

darlene V. 
Clasificación:
5.0

The young lady was very professional and polite. It would nice if she had some help.

Victor B. 
Clasificación:
4.0

El cliente no dejó un comentario.

rosemary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos H. 
Clasificación:
5.0

The truck had a 75 mph speed limiter. This was dangerous for passing. Texas has a 75 mph speed limit. Passing a truck that's doing 72 or 73 mph was difficult. Cars speeding up behind me because I'm taking so long to pass.

Joseph S. 
Clasificación:
5.0

had hard time locating. Google maps sent me to wrong location.

Eddy F. 
Clasificación:
5.0

Excellent and efficient customer service. All was as promised.

Michael T. 
Clasificación:
5.0

Amber was so nice and friendly....

GUSTAVO H. 
Clasificación:
5.0

Great personal an easy paperwork to rent material an trailers. Will rent again.

RANDY J. 
Clasificación:
5.0

Nothing really. Mr. John was very polite and patient. ¡Gracias!

Miriam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Loretto C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura N. 
Clasificación:
1.0

Contracted drop off location would not take drop off. They wanted me to drive around town to get the vehicle where they wanted it. I had picked a location convenient for me not uhaul.

George K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen B. 
Clasificación:
1.0

From the moment I was trying to rent the truck I had problems. And then after getting sent to this location the problems continued. The truck had problems with the tires and they could not fix the problems till the nite time. This is ridiculous since I had rented the truck at 1pm. Plus had my 3 yr old daughter with me. Called costumer service and they said they could call me with in 48 hrs. Yet to hear from anyone.

Victoria C. 
Clasificación:
5.0

El cliente no dejó un comentario.

H J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Abraham A. 
Clasificación:
5.0

Helpful people

Lorenzo R. 
Clasificación:
5.0

No comments. Excellent service across the board!

RAYMUNDO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
3.0

El cliente no dejó un comentario.

ismael V. 
Clasificación:
3.0

El cliente no dejó un comentario.

MOISES G. 
Clasificación:
5.0

This place is Mission was excellent, especially the prices. I don't understand why it is so much more expensive in the lewisville Texas area ($$200 in lewisville verses $40.00 in mission Texas)

rick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

maria G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franco T. 
Clasificación:
2.0

Eliminate the App requirement,or train your reps to instruct how to use it. Also way to many forms to sign

Jim S. 
Clasificación:
5.0

Very helpful, professional, and personable.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David O. 
Clasificación:
5.0

Very nice and humble associate. Great customer service!

Ruben L. 
Clasificación:
5.0

Friendly helpful service.

Michelle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

parker F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dick D. 
Clasificación:
5.0

Everything went out great, best customer service and courteous service, would definitely come back to this location. Thank you all..

ROSENDO Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gilberto O. 
Clasificación:
4.0

Although I had some difficulties going so far for my uhaul. It was an overall pleasant experience

Olivia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

al R. 
Clasificación:
5.0

Very friendly and helpful.

robert V. 
Clasificación:
5.0

Staff were great made the transaction smooth .

Betty B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg S. 
Clasificación:
5.0

El cliente no dejó un comentario.

analicia Z. 
Clasificación:
3.0

They were very friendly and helpful but there was a computer problem that took over an hour to resolve and several calls to the U-Haul service center.

SCOTT R. 
Clasificación:
5.0

I want to say is working with U-Haul is so easy from the installation of the towbar in Brownsville Texas from picking up in mission to delivering off in East Machias, Maine You are makes it so easy I highly recommend anybody moving some furniture around just call you haul the prices are right the people are excellent knowledgeable and friendly. I feel like doing a commercial for them LOL

MARIE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynda A. 
Clasificación:
4.0

This is not the location where i reserved the 26 ft truck. I reserved it on fm107. They didnt have it. I had even called them ahead of time. We had to drive from san antonio and expected the truck. We had to go to the other location to get the truck. I was very angry. I think the dist mgr rudy should be fired.

RICARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Art C. 
Clasificación:
4.0

Your cost for renting blankets are way over the top.

wesley russell H. 
Clasificación:
3.0

I wanted a 10 ft rental... I ended having to get a 15 ft rental since I needed it asap...also I was never explained about bringing back the truck with full tank. Not happy about that!

Ivan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA P. 
Clasificación:
5.0

Nothing. The people were friendly, knowledgeable, and extremely helpful. Really a wonderful experience! Cannot say enough good things about Sylvia & John! Highly recommend them to anyone needing a U-Haul! Thank you to Them!

HENRY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herminio P. 
Clasificación:
5.0

the overall experience was excellent and I was very pleased. Great customer service....Thank you !

maria R. 
Clasificación:
5.0

the owner called me and gave me directions, he was in the driveway out by the street waiting for us i liked that

DIXIE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

james E. 
Clasificación:
3.0

I have a very upset customer Not only was it hard to find a truck and I had to wait two days to find one but come Monday right before pickup time I received another phone call from a different location telling me my truck was ready for pick up I had to drive from Alamo Texas to Mission Texas to pick up the U-Haul then when we hit the road we were having problems with the transmission the truck was not running right but we finally made it here and I've dropped off the truck but I am very unhappy with the services

ELIZABETH W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald L H. 
Clasificación:
3.0

El cliente no dejó un comentario.

OMAR R. 
Clasificación:
5.0

The gentle man was great.

Emma L. 
Clasificación:
5.0

Excellent service and everything was ready on time and as contracted. I would definitely use these people again.

MICHEAL S. 
Clasificación:
5.0

They took care of my needs thoroughly and quickly. They were very polite and knowledgable

H Robert C. 
Clasificación:
5.0

Great customer service. Drop off area is restricted backing up.

REYNALDO R. 
Clasificación:
2.0

The rep took 35 minutes to give me the keys and I had already preregistered to prevent any delay.

RUBY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JIM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

First Baptist C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
4.0

Very helpful.

BRUCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
3.0

Went there after I finally found it,8 miles off on Google maps. Waited for 2different parties renting to go one way like I did. They rented twice as big of trailer for less than half of what I paid. Very disgusted with that.

GEROLD H. 
Clasificación:
5.0

Very nice and answered all our questions!!

JUAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
No se han enviado comentarios para esta ubicación.

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