El cliente no dejó un comentario.DANIEL S.
Customer Reviews for West Sedona Rentals
(Distribuidor de U-Haul del vecindario)
Cottonwood, AZ 86326
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 2 p. m.
- Sáb.- dom.: 9 a. m. - 2 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
They were fantastic! Quick, careful, thorough. We needed some extra towing equipment which they had on site. They also hooked us up!JOYCE M.
Hours have been reduced, I'm assuming due to Covid, but ultimately we end up paying the after hours fee because they close at 2pm. Feels like an insult because normal rentals are for the full day not just a few hours. If I returned it after 6pm or even 5pm I would understand but at 3:30pm? Just a way for the location to make more money because they've reduced their hours. Crappy!MICHELE W.
El cliente no dejó un comentario.Alfonso P.
El cliente no dejó un comentario.JACK FREEMAN F.
Not a thingJOSEPH V.
Best customer service!ABELINA V.
Wash the windshield, lots of caked on bugs.RICK L.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.SHINYA Y.
El cliente no dejó un comentario.LARRY D.
El cliente no dejó un comentario.Steve O.
El cliente no dejó un comentario.cary M.
El cliente no dejó un comentario.MARY W.
Stacy and Jim are the best. She is steps ahead on customer service.George P.
It's all goodJUDY R.
Great, efficient stall.DANIEL H.
El cliente no dejó un comentario.Richard P.
The lady and I'm pretty sure her name was Stacy was literally welling at me and commanding me to do things. Was very, very rude. No one was in uniform and were wearing everyday clothes so you didn't even know who to talk to. You had to wait outside with no way to notify staff if you were there (so no one was there to greet you.) This location just sucked through and through.Lane F.
Cleaning charge should not have been charged-very disappointedTOM S.
El cliente no dejó un comentario.MARK B.
El cliente no dejó un comentario.terry K.
El cliente no dejó un comentario.pat R.
El cliente no dejó un comentario.mark G.
El cliente no dejó un comentario.tom W.
make sure some one is their arrived at 1 no oe there dropped off earlyWALLACE W.
El cliente no dejó un comentario.JAMES H.
Dropped off truck and car transport after hours using app.James H.
We had a diffcult unloading situation with the truck getting stuck in neutral back at my house in Cottonwood, after no issues picking up and loading the furniture into the truck at my Mom's house in Tucson.Stephanie M.
Uhaul was and is the beat! Do not do business with Penske!Orhan E.
Everything was great!!!!DIANNE P.
Answer the phone. Site was closed for 2 weeks and we could not figure out how to do the drop off as no one was available to help when we called. Never received a call back.Henry G.
El cliente no dejó un comentario.darlene S.
El cliente no dejó un comentario.DAVID D.
El cliente no dejó un comentario.ADRIAN M.
El cliente no dejó un comentario.JOSEPH N.
Very efficient and helpful. Thanks!CHRIS B.
Explain to them that there is a $20 fee to drop off trailer after hours. Representative said I can drop it off anytime. Never mentioned a feeRANDALL S.
Stacy is the best. Will be missed.George P.
Thank you! Best service. Will definitely use again and recommend.Lysa C.
agent did not complete contract with 1 way drop location, created confusionAXEL S.
El cliente no dejó un comentario.LARRY C.
Very pleasant and professional. Make it clear that the truck only needs to be filled with gas to the same level at drop off as when it was when picked up.Michael M.
get a better dealer- I was a dealer for 10 yrs and a prior employee of UHaul Moving and Storage, Lowell,mass so I do expect top shelf customer service. Not from this dealer- a slob!!STEPHEN H.
Friendly, efficient, and well-run. Many thanks!Carynn D.
El cliente no dejó un comentario.RUSSELL B.
Check the ramps to make sure they extend out properly! That was the one issue we had!MARK S.
El cliente no dejó un comentario.Breinne R.
Stacy and Jim are the best. I use them every week. Always have a trailer ready, and good to go.George P.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.MARIA C.
I got a tow dolly but the passenger side chain was attached so tightly that I had to go to a different Uhaul location (on Colombia lane in Provo) and they had to loosen a bolt so the chain could be detached and then wrapped around the towed vehicle. The person who gave us the truck was so covid paranoid that we had to wait outside as he prepared things inside. He was so anxious to distance himself from us that even simple things like how much gas we needed to have in the tank upon returning were not explained. If he's going to distance himself that much, he should have a FAQ posted outside so we can get answers on our own or just record a video on YouTube explaining everything so there will be zero contact and post the video url outside and say, "While I'm preparing everything, please watch this video." Or register Uhaulfaq.comELIAS L.
Two years ago July 19th, I rented a 16 foot box truck as well as a vehicle hauler for 1,250$ total. Fast forward to today and 1,380$ gets me a 10 foot box truck only. I will not use Uhaul again.KADEN A.
El cliente no dejó un comentario.TROY D.
El cliente no dejó un comentario.BRYON S.
The truck was in poor condition mechanically.CLIFFORD D.
El cliente no dejó un comentario.TAMARA B.
El cliente no dejó un comentario.ALVINO L.
Excellent service, very helpful with a smile! I highly recommend this location.Brian C.
El cliente no dejó un comentario.JAMES J.
El cliente no dejó un comentario.Devin S.
I had to go to another location to pick up a 10 foot box truck instead of the van I reserved. I was charged for insurance which I didn't need for the van, and I was charged $25 to clean the van even though I returned it in the exact same condition as I found it. No where on my quote was a statement about a $25 cleaning charge. That's not right and I won't use this location again. The woman running the place acted like she was doing me a favor by renting me the truck too. The was my third UHaul rental in 4 months and the first time I had a negative experience. I won't be back.CHRISTOPHERYOUNG S.
El cliente no dejó un comentario.JONATHON G.
Fast and friendly service, I would recommend going to this uhaul location over the others in town. Thank you for helping me complete this journey.JENAE R.
All good for me.ERIC Z.
El cliente no dejó un comentario.Katrina D.
Best Uhaul in the verde valley.ERIN E.
El cliente no dejó un comentario.RYAN C.
El cliente no dejó un comentario.PERRY S.
They were very helpful and courteoushershel M.
I rented a 5x9 trailer on 5/4/21 and a 6x12 on 5x12 on 5/5/21. The left turn signal & brake light was out on both.Larry B.
El cliente no dejó un comentario.CHARLES L.
El cliente no dejó un comentario.Holly D.
Easy return. Good service.Charles F.
El cliente no dejó un comentario.Pamela G.
Manager was informative, polite. Very on top of her game. Made the experience totally pressure free. Thankyou.Brian M.
Stacey was Brilliant. Wonderful. When corporate UHaul gave me the run around and wouldn't help me, Stacey came through for us. I will NEVER recommend Uhaul to anyone. Your corporate office is unfriendly and unhelpful.RUSSELL H.
Great Staff!!! Fast and efficient!CHRISTOPHER R.
El cliente no dejó un comentario.Stephen S.
Fantastic location. Extremely friendly employees and super fast service. I was in and out with the trailer in 15 minutes.DIEGO D.
I had reserved the trailer over a month before. The day before I find out I have to drive 2 hours to pick it up. I understand your predicament but it left no time for me to make other arrangements.JOHN R.
Fast easy. They know the business well. Have worked with many uhaul locations this is one of best.Bryan C.
El cliente no dejó un comentario.MICHELE R.
Always a great experience with this U-Haul. They are professional, and warm and always pleasant to work with. Excellent support.BRADFORD A.
El cliente no dejó un comentario.GREGORY H.
The best location.ALICE D.
El cliente no dejó un comentario.JAMES A.
El cliente no dejó un comentario.Franshisco N.
El cliente no dejó un comentario.BRYAN W.
Easy drop off (self service)CRAIG L.
El cliente no dejó un comentario.MARGARITO G.
El cliente no dejó un comentario.Bruce F.
Wash the truck and make sure the windows are clean. Provide customer parking for their personal vehicle.REBA S.
This is the best Uhaul location I have visited to rent a truck and trailer.Alice D.
El cliente no dejó un comentario.TAMI R.
El cliente no dejó un comentario.ANDREA RAE T.
El cliente no dejó un comentario.SCOTT E.