Comentarios del cliente para West Richland Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de West Richland Rentals

Grado total:

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Philip N. en

Grado:

Very Helpful and customer service oriented.

Blake W. en

Grado:

El cliente no dejó un comentario.

SHAUNA D. en

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El cliente no dejó un comentario.

david W. en

Grado:

Great people. Always friendly and professional.

Donald R. en

Grado:

El cliente no dejó un comentario.

Eric Y. en

Grado:

This store was awesome and very helpful and accommodating. Thank you!

david W. en

Grado:

The Guy's at the West Richland U-Haul were great! It's my go to for all my rental needs from now on. Thank You, David Wight.

Brad E. en

Grado:

El cliente no dejó un comentario.

scott B. en

Grado:

El cliente no dejó un comentario.

William B H. en

Grado:

Above and beyond gentlemen there.

James A. en

Grado:

Nothing to improve. Everything went well. Great customer service. Will recommend to family and friends

SANDRA C. en

Grado:

After my bad experience on court st in pasco at that uhaul where they left me stranded without a truck at night in 20 degree weather, this location was a nice change to the awful experience I received. I will rent from this location anytime I can. Great people!!!!

Frederick D. en

Grado:

Team in West Richland is too notch!

Joel S. en

Grado:

Staff at the West Richland location is top notch!

Edward B. en

Grado:

El cliente no dejó un comentario.

ANDREW L. en

Grado:

So i have been going to the pasco uhaul place off of 395 in pasco for years and they always so slow even with only a few costumers. Went to West Richland Rentals and I was in and out down the road in less then 5 mins. Was Awesome service fast and very Kind people. Do It.

Bernie L. en

Grado:

El cliente no dejó un comentario.

Andrew W. en

Grado:

El cliente no dejó un comentario.

kelly O. en

Grado:

El cliente no dejó un comentario.

marie W. en

Grado:

Overcharged. Filled up gas tank before dropping off. Mirror on driver side kept closing so had to roll window down leaning forward caused seatbelt to lock. Brakes need service. Was talking to customer service and got disconnected. Please call 509 554 4147 Marie Winchester

Jessica L. en

Grado:

Great customer service! Definitely recommend it. Staff was nice, open early, fast and easy process and all questions answered. ??!!! GREAT!

chuck C. en

Grado:

Drop off way out of way. I was told I could of drop it off at any u haul.

Roberta C. en

Grado:

They understood my comments about the trailer for my car and did not blame me which was great.

Edmund J. en

Grado:

El cliente no dejó un comentario.

matthew N. en

Grado:

This location is the best. The manager Scott is so nice. Very professional. I needed a truck asap and he made it happen. 5 stars thank you scott from west richland wa. rentals. However the store in pasco on court st. Is run by a bunch of children. I waited in line and listened to another couple being told, hey sorry but ur reservations for the truck have been cancelled and given to someone else. With no reason or warning to let the person know. They panicked and left upset. I stepped up and gave my name and res number and they said sorry man no reserves for your name but yet i have confirmation emails,texts. So when I flipped out the kid at the counter looked me in the face and said I dont know why you are BITCHING AT me sir. I dont make these things happen. So maybe you should call the 1800 number. And kept talking over me. So I want people to no to never use that place until new employees are there. So rude and disrespectful. They laughed and ignored me after seeing i was upset and the truck that was ment for me was given to the customer that came in behind me. Scott was the reason I was saved 1700 on another month of rent in a place i had to leave on the 31st 2 days ago. So thank you again scott.

Donald F. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

Went very well, super fast.

Judith B. en

Grado:

Very smooth and easy process. Almost made moving a good experience! Great customer service.

Jaclyn F. en

Grado:

El cliente no dejó un comentario.

Nikki B. en

Grado:

El cliente no dejó un comentario.

Carol M. en

Grado:

El cliente no dejó un comentario.

stephanie L. en

Grado:

Love the location and the employees were friendly and helpful. Truck smelled like someone had smoked in it but otherwise good experience.

Taylor N. en

Grado:

Friendly and helped out fast. They were great!

Chad F. en

Grado:

El cliente no dejó un comentario.

Doug M. en

Grado:

Quick and easy, with a great trailer. As it should be! Thanks guys

Daniel K. en

Grado:

El cliente no dejó un comentario.

Mike H. en

Grado:

El cliente no dejó un comentario.

Harold H. en

Grado:

El cliente no dejó un comentario.

Eric S. en

Grado:

West Richland Rentals is a good outfit.

Julie F. en

Grado:

El cliente no dejó un comentario.

Laura B. en

Grado:

El cliente no dejó un comentario.

JULIENNE S. en

Grado:

El cliente no dejó un comentario.

alex G. en

Grado:

El cliente no dejó un comentario.

TED K. en

Grado:

El cliente no dejó un comentario.

Harrold S. en

Grado:

Nothing

david S. en

Grado:

El cliente no dejó un comentario.

david S. en

Grado:

El cliente no dejó un comentario.

Rebecca B. en

Grado:

El cliente no dejó un comentario.

sasha O. en

Grado:

El cliente no dejó un comentario.

Eleana P. en

Grado:

El cliente no dejó un comentario.

Juanita A. en

Grado:

Great customer service!! I was a little disappointed at 1st because I reserved the uhaul in Benton city and uhaul changed locations day before i was to pick it up. But the employees in west Richland were awesome!!

Caitlin C. en

Grado:

El cliente no dejó un comentario.

Steven H. en

Grado:

El cliente no dejó un comentario.

john C. en

Grado:

El cliente no dejó un comentario.

Ken Z. en

Grado:

The call center was painful to deal with but the people at the rental were not. The hold times to get through were not good as well. My wife had to make 3 calls just to get through just to put my name on the pick-up. In addition, the order number did not mean anything to the person I spoke with.

fernando F. en

Grado:

Very excelent good Job I recommend to all my friends

Craig B. en

Grado:

The owner of the facility was great! Easy to work with for pick up and delivery. Would recommend West RIchland Rentals highly.

devern M. en

Grado:

El cliente no dejó un comentario.

Mark E. en

Grado:

El cliente no dejó un comentario.

Nicholas J. en

Grado:

El cliente no dejó un comentario.

Larry W. en

Grado:

El cliente no dejó un comentario.

Joseph M. en

Grado:

El cliente no dejó un comentario.

Tyler S. en

Grado:

Great service. Great equipment, great prices! Without a doubt, I will be back for future rentals.

Edwin T. en

Grado:

El cliente no dejó un comentario.

jason S. en

Grado:

El cliente no dejó un comentario.

Levi E. en

Grado:

El cliente no dejó un comentario.

Debra S. en

Grado:

El cliente no dejó un comentario.

Emily D. en

Grado:

El cliente no dejó un comentario.

joe L. en

Grado:

El cliente no dejó un comentario.

Roland D. en

Grado:

El cliente no dejó un comentario.

Eric S. en

Grado:

Listed as open on Sunday on line, but was closed when I got there, even though it was normal business hours. Phone customer service was WORSE THAT USELESS, kept referring to using on line at even when I advised repeatedly it would not let me sign in or verify account. Was hung up on twice went the CSR attempted to transfer my call. The check in process took over an hour when it should have taken less than 5 minutes. I will attempt to find other moving options than Uhaul in the future. As far as the West Richland location and the phone CSR, I would rather have a 20 lb weight stacked on my balls then have to drag them through 20 miles of broken broken glass than use them again.

Steven P. en

Grado:

El cliente no dejó un comentario.

Deanna L. en

Grado:

El cliente no dejó un comentario.

anthony W. en

Grado:

El cliente no dejó un comentario.

robert W. en

Grado:

Everything went very smoothly. No Complaints. Great Job!!

Ron B. en

Grado:

The 26 ft trunk. The cab was dirty with sticky stuff all over the inside of the door. There was dirty on the floor. The steering wheel wasn't on straight. With wheels pointed straight steering wheel wasn't off center by about 1/4 turn. Exhaust was louder than it should have been. The 4x9 trailer worked out great for me

Clifford C. en

Grado:

El cliente no dejó un comentario.

CLAUDE J. en

Grado:

West Richland Uhaul is great. Very helpful thanks guys and girls

James T. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

No improvement comments just wanted to reinforce how friendly and helpful the staff member was.

craig H. en

Grado:

while I said Yes to the equipment being clean and well maintained, that 26 footer at west richland rentals does sound a little ruff and does look like its had better days. Just a little beat up..

Stephenie N. en

Grado:

I will never use U Haul again. It was the most insane experience I have ever had to date dealing with ANY company.

hennis G. en

Grado:

I left my keys in the Uhaul truck and Scott called me and said he found my keys. Thank you Scott for going above and beyond. I am extremely satisfied with U Haul and the service I received. Thank You

Teresa H. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Rodney S. en

Grado:

Thanks for the friendly service.

shawn B. en

Grado:

El cliente no dejó un comentario.

Crystal L. en

Grado:

El cliente no dejó un comentario.

Mark P. en

Grado:

Always great service here

David B. en

Grado:

The Website us not user friendly.

Darren B. en

Grado:

El cliente no dejó un comentario.

BILL G. en

Grado:

El cliente no dejó un comentario.

Ben H. en

Grado:

Fill tank full so all I have to do is fill it full vs giving you free gas to make sure at or above your line. Would make it way easier for both parties involved. Truck does not sound that great but had no issues with it.

Paul D. en

Grado:

El cliente no dejó un comentario.

richard C. en

Grado:

El cliente no dejó un comentario.

Jerry E. en

Grado:

El cliente no dejó un comentario.

jeff S. en

Grado:

El cliente no dejó un comentario.

Rhonda K. en

Grado:

El cliente no dejó un comentario.

Marcella K G. en

Grado:

El cliente no dejó un comentario.