Nadda. with 24 hour return service, it was so easy to just stop by after hours and drop the key and uhaul off. I was able to call their other location when we thought we'd left the lights on and the guy was friendly and seemed like he wanted to help and then the lights went off on their own hahaMike C.
Customer Reviews for West Richland Rentals
(Distribuidor de U-Haul del vecindario)
West Richland, WA 99353
(Across from post office)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great customer service! Would absolutely use this location for any moving and/or rental needs!!!Sonya T.
El cliente no dejó un comentario.Charles P.
El cliente no dejó un comentario.STEVEN S.
El cliente no dejó un comentario.RICHARD S.
Not scam peopleEVARISTO T.
El cliente no dejó un comentario.JOHN B.
El cliente no dejó un comentario.KURT W.
This location was the third location I had to go to pick up my equipment, and they gave me a bigger size than the one I reserved, which represents more gas costs for me. This is not their faul, it is U-Haul system fault!MARIA EUGENIA S.
El cliente no dejó un comentario.Greg F.
El cliente no dejó un comentario.ANDREW C.
The call center did their best to answer questions but reaching the actual location was very challenging. I called 6 times and was not able to reach the actual center. The employees were easy to work with once there but getting them on the phone just did not happen.Alin L.
Trailer was not ready for my schedule pick up time.Michael D.
Great service. Everything worked out very well.scott D.
El cliente no dejó un comentario.David E.
El cliente no dejó un comentario.Deborah A.
Guy was in a hurry to hook up the trailer didn't take the time to do the chains correctly Tire near bald should have been replaced prior to renting to usDebra B.
Both pick-up and drop-off was quick and friendly.EARL P.
El cliente no dejó un comentario.BRIAN B.
El cliente no dejó un comentario.David B.
Nothing. The staff was friendly, professional, and helpful. They had the requested equipment on hand, in good shape, and got me hooked up quickly. They hurried out to meet me and get me on my way safely. Returning the equipment was the same. Great staff on hand. :-)Andy K.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.david H.
Great place, sales person more than helpful!! Will come back!!Lewis H.
Scott and Travis were very professional and knowledgeable.Michael F.
Excellent customer service Very helpful in explaining the hitch .richard M.
Dude there was super helpful and friendly.Elijah B.
They exceed our expectations!Patricia B.
El cliente no dejó un comentario.Charles B.
El cliente no dejó un comentario.Matthew C.
El cliente no dejó un comentario.Richard K.
El cliente no dejó un comentario.Arthur S.
Excellent customer service! Friendly, organized and professional from my phone call in the early morning to confirm my reservation to the location for pick up! Highly recommend!Thomas R.
Always friendly!John B.
Great service, location, easy to make reservations online!Alma J.
El cliente no dejó un comentario.NICHOLAS D.
Scott and his crew did a great job LynnLYN P.
The customer service at this location is 5 star. Always a smile amd ready to help me.Philip S.
El cliente no dejó un comentario.Ryan R.
Very helpful even when it took until after closing time.DAVID JOHN A.
El cliente no dejó un comentario.Diane D.
Easy pick upRobert W.
Open on a holiday, and flexible enough that when I needed another day, they were okay with it!john J.
El cliente no dejó un comentario.Brett J.
the equipment was in good shape and the people working there are the best. all went well and will return there when renting again.Ralph B.
I had top notch amazing service from the uhal rep that was working.jason B.
El cliente no dejó un comentario.DARYL B.
El cliente no dejó un comentario.Paolo R.
El cliente no dejó un comentario.DALE B.
Excellent ServiceRICHARD R.
Very helpful staffJACOB N.
El cliente no dejó un comentario.evelyn G.
El cliente no dejó un comentario.PHILIP N.
great service, friendly peopleRonald F.
Great service, not open till 8, but they came out at 10 till and got me out of there at 8:01 am. :)Clifford S.
El cliente no dejó un comentario.Lei L.
Amazing customer service, very friendly and welcoming.MARK K.
Offer hamburgers and friesnick W.
El cliente no dejó un comentario.Stacey B.
Great peopleChester C.
El cliente no dejó un comentario.Corey K.
Always helpful and professional at this locationJohn T.
Great experience!Amy G.
El cliente no dejó un comentario.Matthew W.
Terrific service. Excellent UHaul Neighborhood outlet.Daniel M.
El cliente no dejó un comentario.Christina F.
Excellent service!!Richard R.
The reservation system needs work. There should be a big reservation fee to discourage the cancellations that make reserving a truck impossible. We reserved a UHaul at a certain location for a reason and even prepaid the full amount. We expected to have that truck, but sadly had to drive much further to get a truck.Kyle M.
El cliente no dejó un comentario.Dawn W.
El cliente no dejó un comentario.octavio P.
Staff is always friendly and helpful.John T.
Very friendly and helpful. Went over and beyond to assist in getting me set up.Carmen T.
Very nice guys. Quick service and friendlyColby C.
El cliente no dejó un comentario.Greg R.
El cliente no dejó un comentario.jonathan W.
These guy's always make renting a trouble free experience.david W.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.Nina E.
Nothing that I can think of. The staff at West Richland rentals were very helpful and hooking up the trailer when I arrived and D coupling it when I left.Thomas D.
El cliente no dejó un comentario.allan H.
The agent was very polite and helpful.Dirk H.
Off hours rental return was easy.Panshak D.
El cliente no dejó un comentario.Scott W.
Service was excellent. I had problems with remote check-in. It checked me in but I couldn't access key code.Noman S.
I've always had negative experiences with u haul. This is the first location where the experience was good from start to finish. Staff was awesome, vehicle was in the condition stated, and the reservation was honored. I will recommend this location to friends and family. I still think u haul sucks but this place has it down.jacob P.
El cliente no dejó un comentario.David F.
Truck wiring for trailer was bad.Jason L.
El cliente no dejó un comentario.Joel T.
El cliente no dejó un comentario.Paul M.
My rental was quick and easy. The staff was friendly and helpful.Robert G.
told me I was required to fill the gas tank. recieved my my truck with a tank below 3/4 then I had to top it off at 60 dallars to me. Not good.JAMES K.
El cliente no dejó un comentario.April M.
Nothing. The service was exceptional.jennifer H.
Everything great!Thomas H.
El cliente no dejó un comentario.ERIC S.
El cliente no dejó un comentario.roberto F.
El cliente no dejó un comentario.john M.
It was a very busy Morning and the Guy's had it under control. Great place to rent from.david W.
El cliente no dejó un comentario.Ken M.