The key and lock that was provided by Uhaul did not work. Not until I had the truck completely full did I realize that the key didn't work. At that point I had to go to Walmart and purchase a cable and lock for $20 to make sure my valuables (household tvs etc.) were not stolen. I was very disappointed that the lock was not functional and the ladie at the counter upon return couldn't be bothered with my complaint. Also, I didnt attempt to lock the truck until 8:00 p.m. and the office I rented the truck from was closed. I always rent from Uhaul and I would continue, however, the attention to detail was diappointing. Please have someone from your office email me or call me at 5164737463 or email@example.comROBERT F S.
Customer Reviews for West Palm Gas
(Distribuidor de U-Haul del vecindario)
West Palm Beach, FL 33405
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5 p. m.
- Dom.: 9 a. m. - 2 p. m.
- 7/2/2022: 8:00 a. m. - 2:00 p. m.
- 7/3/2022: 9:00 a. m. - 12:00 p. m.
- 7/9/2022: 1:30 p. m. - 3:30 p. m.
- 7/12/2022: 8:00 a. m. - 2:45 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Edward E.
El cliente no dejó un comentario.Don P.
El cliente no dejó un comentario.Andrew H.
El cliente no dejó un comentario.howard B.
El cliente no dejó un comentario.MARCUS D.
El cliente no dejó un comentario.angel R.
I reserved a trailer and hand cart to pick up at a lake worth location. My pickup location was changed to a spot further away and when I got there, no trailer was available. I called customer service and I was redirected to this location and they had a trailer available but no hand cart. I had to go to a third location for the cart. Very disappointed in this experience.George S.
The place was a pig penMARK N.
El cliente no dejó un comentario.Michael P.
Very helfulJamie S.
El cliente no dejó un comentario.Doany R.
Extraordinario servicio al clienteJUAN I.
El cliente no dejó un comentario.howard B.
It was a smooth process and we have no complaints!Haley C.
Don't know the attendants name but he was super friendly and helpfulRichard S.
El cliente no dejó un comentario.Stacie G.
It was just a drop key box.Marco R.
El cliente no dejó un comentario.Kristen C.
Equipment was broken 😡MICHAEL C.
The staff was nice...however I was given the truck with a tire having 16psi. The others had 39. Trucks should be inspected after each use to look for these kind of things. Just about every "check engine" and "change oil" light was on as well. Unfortunately wasted time and some money having driven 5 miles before realizing the tire pressure was low.Andrew P.
Alex was amazing very helpful and friendly. Made it easy, will rent from him again for sure!!MERCEDES A.
El cliente no dejó un comentario.Victor M.
The truck smell like cigars, the inside was dirty and the gas was low when I turn it in. The guy inside the location was taking so long to give me the keys and he never told me the truck was behind the building.stephanie K.
El cliente no dejó un comentario.Donald G.
El cliente no dejó un comentario.VERE DI H.
Alex in WPB was very helpful. All around good experience. Drop off was simple and stress free. GraciasMichael R.
This is one of the most friendly locations ive ever visited for my uhaul rentals EVER.Edward K.
El cliente no dejó un comentario.Albert M.
Great experienceIvan P.
Inventory shortage at local Fort Worth location.TIMOTHY B.
El cliente no dejó un comentario.Richie V.
Our experience was extremely stressful and very poor. First of all our original reservation which was confirmed via phone earlier in the week - was given to someone else. We showed up at our pick up time only to find there no truck for us. We were then given another location to pick up a smaller truck only to find the same thing. No trucks available. I had to pled with scheduling to find us another option which was a smaller truck. We had to do two trips out of county and were told we would receive a credit. I dont see where that was given. I would never do this again. It pays to have movers this was so stressful not worth the headache.shawn F.
Glad to have discovered U-haul so conveniently close to my studio. The personnel is friendly and helpful. Keep up the good work Miroslav A.
El cliente no dejó un comentario.HERBERT D.
El cliente no dejó un comentario.Krystal S.
Alex, the owner was very professional and pleasant to deal with. He was through in explaining everything needed to rent and return the vehicle. Definitely would recommend this location for rentals! Thanks!!Clara D.
El cliente no dejó un comentario.Bennett D.
El cliente no dejó un comentario.Carlos L.
El cliente no dejó un comentario.Donald B.
reserved trailer close to home but then notified the day of rental that we had to go 30 minutes away to another location to get trailer.Valeriya I.
El cliente no dejó un comentario.Federson M.
El cliente no dejó un comentario.Walter M.
El cliente no dejó un comentario.RICKY D.
The service was excellent! I was in and out in 10 minutes.Sandra F.
El cliente no dejó un comentario.Candace T.
Location makes it cumbersome to pick up/ drop off, but overall service and staff are efficient and knowledgeable.ANGEL R.
Great people very helpful 2 sundays in a row- will use again as the move progresses!HOLLY K.
All U-Haul equipment that you rent from this location must be returned to this same location it sucks especially when you're being charged by Mileage.SANTO A.
El cliente no dejó un comentario.JOYCE W.
Nothing really - everything was perfect. The 10-foot truck I reserved was waiting for me, clean and ready. The people who work there are very pleasant and helpful. Thank you very much! I'll be back!Miroslav A.
El cliente no dejó un comentario.ANDREW H.
El cliente no dejó un comentario.Paul B.
El cliente no dejó un comentario.Kevin G.
I was charged for two days when I only had the vehicle for 2-3 hrs. I didn't receive a bill when dropped off but was emailed one later. If I hadn't check my card I would have missed it. It was corrected but I think it should not have happened in the first place.PETER S.
El cliente no dejó un comentario.JORGE H.
Great location great staffPAUL B.
El cliente no dejó un comentario.Bryce P.
El cliente no dejó un comentario.WILNER J.
The attendant was super nice and provided updates for the size truck I needed. The previous renter was late however she made sure I received another truck and even reviewed my receipt to ensure I wasn't charged for dolly I never received.Donald G.
Always 5 stars âï¸SANTIAGO B.
El cliente no dejó un comentario.OSMEL P.
I have a major complaint regarding my original reservation. I made a reservation with this location two in advance and when I arrived they did not have a truck. I was sent to another location that only had a 10 ft truck. This caused me to have to pay extra money for the moving company because they had to make more than one trip. This was totally unacceptable. Reservation #: 27367789 Pick Up Location: The Better Choice Mail Pack & Ship 3469 W Boynton Beach Blvd Ste 2 Boynton Beach, FL 33436 Date & Time: Saturday, February 5, 2022 at 9:00 AM Drop Off Location: The Better Choice Mail Pack & Ship 3469 W Boynton Beach Blvd Ste 2 Boynton Beach, FL 33436 Date & Time: Saturday, February 5, 2022 at 5:00 PM Rental Period: 8 hours Equipment: 15' TruckCarla B.
made my reservation online, when I got to the U-Haul location they took my information and handed me the key, verified condition of the truck and I was on the road in 10 minutes, Very efficient and was a pleasure to rent from that locationKENNETH B.
Very nice people deal withJACKIE S.
El cliente no dejó un comentario.Ann Lissa T.
I had to park my car across the street of a very busy area and walk through an alley to pick up the truck. I felt unsafe.Melanie H.
El cliente no dejó un comentario.MICHAEL J.
El cliente no dejó un comentario.Ronald B.
El cliente no dejó un comentario.MICHELLE B.
I reserved 2 hand dollys and they didn't have themgeovanny D.
El cliente no dejó un comentario.Erica L.
One of the nicest U-Haul locations I've visited over there past few months.Benny M.
Guy who checked us out was nice.Eric K.
Extraordinario servicio al clienteSantiago B.
Great customer service!TRACY D.
El cliente no dejó un comentario.SAUL RENE R.
Quick attentionJUAN C.
First time renting from this particular location and it was great. I will returnBenny M.
My location that I chose the first time in Delray Fl Which was a ride share didn't have a pickup box and was closed!! Your rep redirected us to palm beach for a pickup of a full size van not the 20 ft I ordered. The rep provide the same price but the fuel which is not inexpensive was double the cost to me. I called and ask for consideration but none was provided I think they should have.richard S.
Tight drop off location for a 26ft truck. Alex checked us in. Do not see receipt from Alex for appliance dolly or 6 dozen pads! Tom with UHaul had to track down appliance dolly to show appliance dolly returned!SUSAN S.
Wonderful friendly serviceREINHARD S.
Easy to returnGenaro G.
El cliente no dejó un comentario.EARL S.
Very friendly and very helpful!Joseph G.
El cliente no dejó un comentario.JAIME D.
El cliente no dejó un comentario.HUNTER R.
Truck too bad and very risky also has engine light not safe at all , power steering, breaks need alot of maintenance. Not worth money at all.Samir A.
El cliente no dejó un comentario.HARRIS L.
El cliente no dejó un comentario.MYLAINE M.
El cliente no dejó un comentario.Donna T.
El cliente no dejó un comentario.LAMONT D.
Make changes to drop off locations policy to allow for changes in ending location.NEAL B.
El cliente no dejó un comentario.RECARTHA S.
El cliente no dejó un comentario.Sam H.
Was overcharged for the uhaul. Will let people to check for overpayment.LISA H.