El cliente no dejó un comentario.DAVID F.
Customer Reviews for West Palm Gas
(Distribuidor de U-Haul del vecindario)
West Palm Beach, FL 33405
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 7 p. m.
- Dom.: 9 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Uhaul was very helpful needed a few more days on my rental and they were more than happy to help me. Thanks to everyone at Uhaul. Frank DubielFRANK D.
Super nice and friendly people, they speak fluent English and Spanish, they were very pleasant to work with and made the transaction and pick up very easy for me. Its a gas station that also offers U-Haul services so its alot better than your everyday gas station, just seemed a little congested and busy, its in a prime location on a major street next to the I-95. There was just a lot of traffic getting in and out so between the traffic, the gas pumps, cars coming in and out to get gas, the U-Haul trucks and trailers parked there, all the kids from the school and the people coming in and out of the gas station makes it a little difficult when your trying to maneuver. Make sure you have had your morning coffee.MARTIN E.
Small place, one line for everything, gas, food, uhaul pick up and drop, etcELPIDIO U.
El cliente no dejó un comentario.DOANY R.
My reservation was guaranteed, but the equipment and location was changed last minute. I saw that rentals were limited at other locations and if you reserved it may change. I specifically chose the location where that wouldn't happen and it did. Terribly inconvenient experience.MICHAEL P.
Great costumer service polite snd acuteSUSAN C.
Great serviceCELENE P.
I had a hard time picking up my truck. However helped with the reservation didn't set me up to have mobile check in. The manager wouldn't let me pick up the truck. I had to call U-Haul back to fix this to get it. Honestly this starts from mishandling from my Ubox to the truck rental to pick up. I hope U-Haul does better in the future. I never had any of this issues in the past in other cities.Melissa D.
El cliente no dejó un comentario.Ngawang T.
I reserved a dozen furniture pads but when I arrived the person informed me that the regional managers or someone higher up had made the (stupid)decision of going around to local locations and collecting up a bunch of equipment(dollies, furniture pads, etc), leaving this location with 0 furniture pads to give me. Now, as a result, I have some scratched up furniture, 2 torn/ruined blankets we tried in desperation to use for furniture protection, and we are NOT happy about it! So, thanks to that stupid manager's stupid decision, this is my second unpleasant experience with UHaul in just 3 days!ERIC A.
I originally reserved a 10 ft truck from a different location on Belvedere and the person set it for a 15 ft. truck. When I came to pick up the truck he said it wasn't available because the previous person had not brought the truck back. I asked him about the other 10 ft trucks that were out front he said your reservation was shifted to the new location in which I picked a 15 ft truck that I did not need. I only had a bed and dresser to move, the same furniture that was moved previously when I rented a 19.99 van from the Belvedere location. I ended up spending $10 more because the u-haul associate did not listen and reserved the wrong truck with the wrong amount. I would really appreciate it if I could be refunded those $10 seeing that it's not what I asked for and had to pick up a truck further than the original pick up/drop off location. Overall the 2nd location associates were very accommodating and professional. I attempted to call headquarters about this situation and they informed (automated voice) me that the wait time was 40 minutes and I was on hold for almost an hour and still never got a chance to speak to anyone about this situation. I am very disappointed in the way this entire rental situation took place and very skeptical in doing business in the near future with u-haul.ROMIEAN C.
El cliente no dejó un comentario.STEPHEN F.
El cliente no dejó un comentario.Phillip P.
They have signs up with there own fees. Not very customer friendly. Told me not to worry about turning in online if I brought it back early,that he would do it the next day which would have resulted in extra charges. Will not use this location again.THOMAS M.
El cliente no dejó un comentario.JosÃ© M.
Online check in did not work. I was standing at the pin in both Google and Apple Maps, but the location tracker on the website said I was not at the location. Luckily it was during business hours, so I was able to complete check in inside. Perhaps a wider radius for location verification would be appropriate.JONATHAN E.
The staff at drop off location was beyond friendly and helpful. Easy place to drop off and it took no time at all!LAUREN S.
El cliente no dejó un comentario.Patricia K.
El cliente no dejó un comentario.BRAULIA V.
El cliente no dejó un comentario.HENRY H.
El cliente no dejó un comentario.Michael C.
check i was fast and service greatRafael F.
Shady scary place. Bad communication and had to drop off the U-Haul two blocks away in at a run down car wash and walk back through a very scary area of town.Crystal S.
El cliente no dejó un comentario.COURTNEY L.
El cliente no dejó un comentario.Jose G.
I always get good clean equipment from this location. Great customer service.ROBERT S.
El cliente no dejó un comentario.MICHAEL D.
The van was handed to us with the back very dirtyHANS S.
The place that I dropped off the lady was awesomeROSEMARY R.
It would be nice to have received an invoice of the final charges.CYNTHIA R.
When I arrived at the location Alex was eager to help me with my reservation. Alex was both courteous and professional. He made sure that I had everything I needed for a safe and trouble free move.RICHARD M.
The area was very busy. Once we found out about the driveway on the side it made it very easy. The staff was very helpful as bd knowledgeable. It was a great experience.Jeffrey T.
Friendly service, 2nd time renting from location and both times was a pleasure.DOMINICK M.
El cliente no dejó un comentario.JASON T.
Great service every time .Been a loyal customer for many years.Great job to Alex and his team .thxSAM A.
Great experienceVUKASIN Z.
The uhaul steering wheel was very hard to use.Ariel S.
Great drop off location. Would use this location. Helped get trailer off truck. And friendly staffKerry B.
Superb Customer Service rendered at this U-Haul location! No recommendations for improvement!Larry D T.
El cliente no dejó un comentario.Robert D.
Never told me where to park or what to do. Left my keys in the truck and I had to call them to find out. And then they charge me an after hour service fee for doing nothing but taking the key I handed them....JIMMY W.
This is the absolute best uhaul place I've ever used! Loved how friendly and helpful they were!!Dawn F.
El cliente no dejó un comentario.NICOLE A.
Send them a receipt with all mileage used and fees but this location is one of the best I've ever seen great customer service the young lady is friendly and explains all I will rent fir them again snd again ðŸ’¯SUSAN C.
El cliente no dejó un comentario.CHRISTOPHER M.
Nice peopleGABRIEL C.
El cliente no dejó un comentario.ERIC Y.
The alley way to get to the truck was a little sketchy and I wouldn't feel comfortable returning the vehicle there at night in the future.Anthony B.
El cliente no dejó un comentario.HECTOR R.
Very convenient locationMartin S.
I have been using this family own location for years, they friendly and have excellent service, definitely will recommend them and continue to use themOMAR B.
El cliente no dejó un comentario.HECTOR R.
El cliente no dejó un comentario.Matthew R.
Da bestANTHONY L.
No address visible no one there to help us I didn't see a office you had to call spoke with someone that directed me to lockbox to drop keys. Also in calling uhaul they gave us wrong address!!!Ruth M.
El cliente no dejó un comentario.TERRYLLOYD P.
Good customer service and a friendly atmosphere. GraciasEDUARDO L.
Was super easyMatthew C.
El cliente no dejó un comentario.Edward E.
En UHAUL que estÃ¡ en Okechobee, el personal que labora no tienen manera de tratar con el cliente, son bastante odiosos, uno pregunta y ellos responden no sÃ©, muy mala experiencia con ellos, no empleen a cualquier cosaENOC L.
El cliente no dejó un comentario.JAMES L.
El cliente no dejó un comentario.Joseph B.
None smoking in your vehicle would be niceUTE H.
This location goes above and beyond to get you the equipment you need, when you need it!Diane B.
El cliente no dejó un comentario.JAYSON P.
El cliente no dejó un comentario.TATIANA N.
Excelente servicio!ROBERTO M.
El cliente no dejó un comentario.CARLOS A.
Good job!!WILLIAM P.
El cliente no dejó un comentario.MARY H.
El cliente no dejó un comentario.JOHN S.
Great truck and excellent customer service, together with a reasonable price.Raymond R.
El cliente no dejó un comentario.WILLIAM G.
Perferto el tratoSINAISKY R.
This is the third time I've used this location, these guys are great! Family owned and operated for decades and you can grab some great coffee too!Vincent L.
El cliente no dejó un comentario.Dorsica O.
Terrific ladies at the rental counter! Perfect vehicle for our project!NANCI P.
El cliente no dejó un comentario.JOSEPH H.
Everyone was very Professional from Pick Up until Return. They made the process very easy.JOSEPH H.
Keep up the good work thanksCORINE B.
El cliente no dejó un comentario.Ana T.
Love this location! Angel the owner is very caring and friendly.CARLOS A.
El cliente no dejó un comentario.Juan P.
Very friendly, clean and would highly recommend this locationBRIAN G.
El cliente no dejó un comentario.mario L.
El cliente no dejó un comentario.MAYDELIN R.
The place is run top notch.ROBERT S.
Alex Knows how to give good customer service.SHARON W.
When I returned the rented trailer the attendant commented on his concerns. The trailer tongue was sitting TOO LOW ! When I rented the trailer during the attachment I thought it looked too low . The attendant assured me it was fine ! As a woman I don't appreciate my concerns being disregardedBEVERLY O.
I've rented many U-Haul's but I was extremely upset when they charged my account. The mileage that they charge you for is an add-on fee because they're not doing well and it's an up charge. I've never had to pay mileage for renting a U-Haul my bill would've only been 40 something dollars and it turned out to be $105 that is absolutely ludicrous it was never disclosed to me I will never rent another U-Haul truck and I've rented many of them. I think the pandemic has made people raise their prices when people don't have jobs and they should be a little bit more compassion towards people and Ron DeSantis our governor should do something about this.VICTORIA S.
Only went 17 miles and was charged for 6gallons of gas. That would be 3 miles per gallon! Tried to check in on line but not available at station.Had to do regular check inMark K.
The U-Haul trailer was in place and ready to go. The staff was so courteous, helpful, and professional.SCOTT C.
Great location and a great representative handled my drop off in a very timely manner. Highly recommend.ANDREW G.
El cliente no dejó un comentario.PAMELA C.
El cliente no dejó un comentario.PAUL R.
El cliente no dejó un comentario.BUNNY F.