Customer Reviews for West Edmonton Self Storage
(U-Haul Neighborhood Dealer)

46 comentarios

12012 168 St   Edmonton, AB T5V1M9

(780) 306-2590

Horario

  • Mon–Fri
    10 a. m. - 6 p. m.
  • Sat–Sun
    10 a. m. - 5 p. m.
Horario especial
  • 12/11/2022: 12:00 p. m. - 5:00 p. m.
  • 12/18/2022: 12:00 p. m. - 5:00 p. m.
  • 12/24/2022 - 12/26/2022: cerrado
  • 12/31/2022 - 1/2/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(780) 306-2590

12012 168 St
Edmonton, AB T5V1M9

Servicios en esta ubicación:

Horario

  • Mon–Fri
    10 a. m. - 6 p. m.
  • Sat–Sun
    10 a. m. - 5 p. m.
Horario especial
  • 12/11/2022: 12:00 p. m. - 5:00 p. m.
  • 12/18/2022: 12:00 p. m. - 5:00 p. m.
  • 12/24/2022 - 12/26/2022: cerrado
  • 12/31/2022 - 1/2/2023: cerrado
No hay fotos disponibles

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

More fuel in the truck , also preheat truck when it's -20outside .

MYLES H. 
Clasificación:
5.0

John was a professional, very knowledgeable: an asset to the company.

Chukwuemeka O. 
Clasificación:
5.0

Excellent service and rates. I dealt with Jon the most - amazing customer service. The team is exceptional and I highly recommend this facility for storage needs. My thought is this the best place to deal with in Edmonton as I shopped around for several days... they honoured the move in date and short term quoted rate and did not increase despite the fact that other facilities were charging astronomically higher for a similar size storage bin. Check around first and then call them for a great competitive quote and awesome service!!!

Khalil D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick I. 
Clasificación:
4.0

Let them know when you sign up that yoy need people to verify you if you are doing mobile pick up. And also to hit the call button to have the gate open.

Megan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Srihari P. 
Clasificación:
5.0

Absolutely the best storage facility I've used. The gentlemen I dealt with was extremely understanding and helpful during a difficult time in my life. So thankful for him.

Sephia T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca G. 
Clasificación:
3.0

Although convenient and well priced, the van that I rented was in need of some repair. The windshield wiper on the driver's side did not work which posed a bit of a challenge.

Nicholas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robyn F. 
Clasificación:
5.0

El cliente no dejó un comentario.

keri D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM M. 
Clasificación:
4.0

This location is better than others I've used with U-Haul. However, I don't like that I have to do everything by phone even though I'm going through the check in process with the staff in person. There was a lot of phone-based data transfer even though I don't have the app and don't want it

Kristy B. 
Clasificación:
5.0

Friendly service!

Darius D. 
Clasificación:
5.0

.

Neil P. 
Clasificación:
5.0

Van was extremely dirty and smelly.

brett N. 
Clasificación:
5.0

In general the customer service i received was great though the policies UHAUL has are a frigin joke!!

Marco D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesley D.  |  Overall Experience 
Clasificación:
5.0

Jonathon is a great manager. He is very kind. The facility is great. The price is affordable. I loved it.

DongHeon K.  |  Overall Experience 
Clasificación:
5.0

I spent $250.00 for a truck rental that was for less than a day and at the end I was charged $1.68 for excess mileage. So what I remember is my last and negative experience of being charged $1.68 not the overall positive experiences of the truck rental. You might want to give your employees some discretion.

Tim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elaine C. 
Clasificación:
5.0

Everything went well except that we were unable to get an appliance dolly from any uhaul location in the city. We ended up having to rent one from anseperate company for over twice the cost Uhaul charges. However, the truck and the ramp helped tremendously as it was perfect for our needs. We appreciate all of the help!

Kate B. 
Clasificación:
5.0

Good Service, stuff John is very helpful and accommodating. two thumbs up for him.

Mary Jane H. 
Clasificación:
5.0

Already recommended to friends

Nadia T. 
Clasificación:
5.0

Friendly

Wael R. 
Clasificación:
5.0

good service and friendly staff.

RC S.  |  Overall Experience 
Clasificación:
4.0

GOOD SERVICE

Mahmoud A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stirling M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miroslaw K. 
Clasificación:
1.0

I never received the email with the location and time change, when I showed up for the changed timing the guy was late so that added another 40 minutes, when dropping off the location services would not work and the manager for the drop off location did not show up despite telling me a timing. Another couple was there for the same time and could not figure out the drop off stuff. Luckily he had given me a code to get into the compound. Overall good hold have been cheaper and less stress to hire a moving company.

Holli M. 
Clasificación:
5.0

Staff were very helpful and vehicle worked well for what we needed for the move.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

Great place and very helpful :)

MARIE F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie R. 
Clasificación:
1.0

1. Treat people with respect 2 . Be more organized 3. Be more punctual 4. The girl whom spoke to me from schedule department Christine or whatever is a disgusting human and should be fired for insubordination.

Nathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane B.  |  Overall Experience 
Clasificación:
5.0

Only suggestion I would make is to have the path to the units door cleared with snow. It was treacherous trying to get into the unit. Very inconvenient and unsafe!

Tracena (Tracey) C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Naomi K.  |  Overall Experience 
Clasificación:
2.0

I found the customer service really shitty. The person working there missed on providing us basic info. Also, the truck was pretty rusty and the inside meter lighting didnt work. I called in to see any options incase i wasnt able to drop off myself and they didnt help out. Also, they gave us a location which was the farthest one. The service is supposed to convient which it wasnt. My house moving became harder because of them. Even though I thought I was paying to make it easier on myself. I would never use U-haul service again.

Nazneen S. 
Clasificación:
4.0

Speed up the process.

ISAAC B. 
Clasificación:
4.0

Very helpful at this site

lindsey L. 
Clasificación:
2.0

The truck was no cleaned out, there was litter in the cab of the truck and the box had to be swept out. There was what appeared to be blood on the corner of the "attic" part of the box. There were also razor blades by the back door we discovered upon opening. The location we went to didn't seem very knowledgeable about the process of renting out a Uhaul, it took exceptionally long to pick up and drop off the rental. I will not be recommending this location nor will I use it again.

Ashley G. 
No se han enviado comentarios para esta ubicación.

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