Best place to rent a uhaul. I belive one guys name was pete and I can't remember the other guy but the were really nice and fun. Definitely made the stress of moving a little bit better. Great guys and great locationHank K.
Customer Reviews for West Coast Self Storage Shoreline
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This is a good place. Both the people who helped me, Dennis and Phil, were especially helpful, cheerful, and quick at getting me on the road with my truck. ¡Gracias!Carole G.
El cliente no dejó un comentario.Lillian H.
El cliente no dejó un comentario.JOHN L.
Dennis & Phil were great to us!Mia S.
Phil & Dennis both did a fine job. No complaints.Stacey S.
Did and Dennis was amazingSamantha K.
Nothing. The experience was about as good as it gets.Eric S.
El cliente no dejó un comentario.alexander B.
El cliente no dejó un comentario.Cameron S.
El cliente no dejó un comentario.Samuel P.
Phil did everything to assist us in our U Haul needs. The location, equipment and service were excellent. We will definitely recommend this U Haul site.LEE C.
Denis and Phil were great! Kind, efficient, and had my equipment prepped by the time I got there as scheduled. I'll definitely use this location for my future uhaul needs!Ruby C.
Phil was great. He even called to make sure we were at the right location (turns out we weren't!). He was friendly and made sure we understood everything about the rental.David M.
El cliente no dejó un comentario.Jenna T.
Phil was great!! Super helpful and friendly.Nathan L.
flawless execution!MATT W.
El cliente no dejó un comentario.ABDIQADIR A.
Phil carpenter is a really nice and helpful person! I would recommend himYan L.
El cliente no dejó un comentario.Megan S.
Phil was outstanding! Excellent customer service!!Pamela M.
Phil had amazing customer service skills and was extremely patient with a busy day. He was proactive with finding us at a different location and was extremely friendly.Breanna K.
Phil was excellent!WERNER M.
This location was the best experience I have ever had while renting U-Haul equipment or supplies. They were friendly, helpful and professional. Pick up and drop off were fast and smooth. I would highly recommend this location for all of someone's moving needs.CHRISTOPHER G.
The customer service was great! Phil did great!Jill B.
Outstanding experience.Homero B.
El cliente no dejó un comentario.Todd H.
Rental process was super convenient. Phil was very helpful and great to work with!Megan J.
Dennis and Phil made the experience easy and painless!Jennifer B.
El cliente no dejó un comentario.Shalom S.
Reservation was taken by Phil and he made it very easy with his helpful and smiling demeanor When I returned I was checked in by Dennis smoothly and efficiently. No long line, no waiting. both men were professional, showed humor and genuinely made me glad to work with them.PHILIP C.
Phil was great!Larry A.
El cliente no dejó un comentario.Carrie S.
Great customer service from Phil!! He was very helpful and super nice!NIYAH T.
El cliente no dejó un comentario.VINCENT S.
Phil was very accommodating and friendly. Will happily rent through Phil again.Rodolfo D.
Phil was hands down the best customer service and U-Haul rental experience I've ever hadâ€"and I rented three U-Hauls this week during my move! All reps were kind and helpful, but Phil made the experience even more enjoyable. He happily handled everything, was easy and accommodating when I needed to extend my rental, and greeted me with a smile at drop-off. I will definitely be going back there. ¡Gracias!Thea C.
El cliente no dejó un comentario.Whitney H.
El cliente no dejó un comentario.BRUCE B.
Phil was amazing! He was courteous, professional, and helpful. Everything you would hope for in a professional. U-Haul and West Coast storage is lucky to have him. He makes you look good! :-)Monique L.
El cliente no dejó un comentario.Dennis M.
UHaul website was difficult. I could not complete mobile process to return van. Thankfully staff arrived early before opening hours. Otherwise I would have been late getting off to the airport!Kathryn R.
El cliente no dejó un comentario.Kidist H.
El cliente no dejó un comentario.Kidist H.
Excellent customer service.Mario L.
El cliente no dejó un comentario.Michelle T.
El cliente no dejó un comentario.Robert I.
Phil did an amazing job. He provided quality help and was there to answer questions I had during my moving process. I will be happy to utilize West Coast self storage again. Thank you Phil.Lacey C.
1. Van was not entirely clean when picked up. Someone had left an old blanket in the cargo area. 2. I felt both deceived by your refuel chart and over-charged for the small difference between the check-out level and return level. I used the guide on the contract to tell me how much gas to add, then doubled that amount to be sure to avoid your refueling charge. I then drove ten blocks to return the van. I was charged $12.75 for refueling, which seemed inaccurate and excessive. I won't be back.Jim B.
They were so helpful and friendly!Heather B.
El cliente no dejó un comentario.Wes M.
It is next to a full service UHaulNICHOLAS A.
Thanks to Phil for his professional and friendly service!Tom H.
The staff were very nice and professional. The emailed receipt was very quick and accurate.Lori K.
We are in the middle of a pandemic and you guys didn't bother to clean the van before renting out to the next customer. It was filthy and I had to call the attendant to at least blow the cargo. I spend 15mn wiping down the cabin. Very irresponsible. We are all together in this and every one should do the right thing to slow down the rate of cross infection.ali G.
El cliente no dejó un comentario.Peyton L.
We appreciated having the Van ready & Sparkling. Helpful Business and easy, quick access.Sara E.
Great customer service!Joel B.
U-Haul website is not Easy to find actual U-Haul locations near me, kept suggesting random out of the way places. I knew where I wanted to pick up though and thought I'd chosen U-Haul. It wasn't a U-Haul it was next door. I thought it was confusing that West Coast Storage is right next to an actual U-Haul. Waited around at the actual U-Haul for awhile until they told me that the reservation was not actually with them but next door. Signed up for self pick up which I've done before but I had to go to the counter when I picked up the van, so was not actually self pick up. Also the opening At the back of the van was smaller than the actual van space but I didn't know that when I rented it. Couldn't fit everything and was a bad use of space.Ruby S.
El cliente no dejó un comentario.Stephanie T.
Very accommodating, great location, nice people. I would absolutely recommend them to everyone!May R.
Great service!craig B.
El cliente no dejó un comentario.Renee L.
Manager was very helpful when I found one problem with the van.Matthew B.
Great service, Highly recommendSCOTT H.
Everything was great! The gentleman that ran the location was great as well!!! ????Dana J.
El cliente no dejó un comentario.Barbara H.
Courteous and obliging personnel. Very clean. Wish UHaul offered more dolly options for rent. You have multi-purpose dollies for sale, but we could not rent one. Would have made our move soooo much easier!Leslie S.
El cliente no dejó un comentario.Liviu S.
Great Van, completely clean and very quick service.Ronald P.
El cliente no dejó un comentario.Roderick H.
Fast, easy and affordable. Will use them again.Juan J.
easy to check out, easy to return, nice truck, nice peopleTimothy S.
The West Coast staff get you quickly out the door with the U-Haul van and they do just the same when you're checking in. This is the place to rent a U-Haul truck or van. The last time I dealt with the U-Haul dealer next door to West Coast Storage on hwy 99 in Shoreline, it was in 2006 and if it wasn't for the guy with me who was moving that night I would have broken the mgr jaw because he was such a total jerk to my friend as well as to other customers waiting for â€œhis highnessâ€ to dole out trucks.John E.
El cliente no dejó un comentario.Kelly A.
El cliente no dejó un comentario.Christina M.
The cabin of the truck smells a little bad but other than that, the service was great! friendly staff and everything went as expected.Jose M D.
El cliente no dejó un comentario.Jeffrey D.
Fast, easy, and convenient.brian W.
My van was disgusting! I was so pissed it was dirty and full of dog hair! It stunk! If I had time I would have gone elsewhere. It was totally unacceptable and no one should have to rent something like that. I will never get a van from that location again. I needed up with dog hair all over My bed..Kimberly D.