Customer Reviews for West Coast Self Storage Shoreline
(Distribuidor de U-Haul del vecindario)

184 comentarios

16523 Aurora Ave N   Shoreline, WA 98133

(206) 569-4114

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 4 p. m.
Horario especial
  • 5/30/2022: cerrado
  • 6/19/2022: cerrado
  • 6/26/2022: cerrado
  • 7/3/2022 - 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(206) 569-4114

16523 Aurora Ave N
Shoreline, WA 98133

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 4 p. m.
Horario especial
  • 5/30/2022: cerrado
  • 6/19/2022: cerrado
  • 6/26/2022: cerrado
  • 7/3/2022 - 7/4/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

dennis was great nice polite proffesional

Anthony H. 
Clasificación:
5.0

Phil was awesome!

Christina R. 
Clasificación:
5.0

Absolutely easy, clean, and customer service was awesome. Thank you, Phil!

Christopher T. 
Clasificación:
5.0

No complaints. I forget the young ladies at the front desk who helped me but she was amazing. She was bright, cheerful and helpful. She has great customer service skills. That makes all the difference in the world inmy opinion between have a negative experience and a positive one. Give her a raise.

Seth D. 
Clasificación:
5.0

Everything was great, Phil was awesome.

Hector C. 
Clasificación:
5.0

Let me start with saying thank you Dennis for being so kind from start to finish I would not only recommend them for your next truck rental but I can also tell you if you need a storage unit these are your people I would rate my whole experience a ten Dennis and Phil are the best

NYNESHEA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Senait T. 
Clasificación:
5.0

Denis was great. Easy and straightforward process, including the return

Cynthia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

Phill was very friendly, kind, and helpful. Overall an exceptional person!

Spencer A. 
Clasificación:
5.0

Dennis is awesome, polite, courteous and accommodating. Will come back to this location then next door. I give Dennis 10 stars!

Brent A. 
Clasificación:
5.0

Phil and Dennis were very professional and kind.

wonil P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sui Hing C. 
Clasificación:
5.0

Hi, what made this to be a great experience is Phil he was highly professional very friendly informative giving me all the information I need with all recommendations plus he walked me to the truck and told if any issues to contact him, finished my move returned the truck to the spot he recommended my move went very well truck was super clean runs very smoothly. Thank you U-Haul and thanks to Phil

tarek H. 
Clasificación:
1.0

The treatment was very bad and their voices were loud on the customer and my soul is very tired After being attacked by three people and a girl and Stealing money from the account $282.14 They threatened to call the police and I wouldn't do anything to them.

Mohammed A. 
Clasificación:
5.0

The guy Dennis help me out. Five star for him

ABHISEK T. 
Clasificación:
5.0

Dennis was awesome! He made everything so easy!

Lisa C. 
Clasificación:
5.0

Phil was great. Great customer service.

Merrelli M. 
Clasificación:
5.0

Phil and Dennis are very friendly and helpful. Great overall experience.

Allan N. 
Clasificación:
5.0

Phil and Dave were great! Had an easy time getting set up and smooth return.

Adam D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deniese R. 
Clasificación:
5.0

Thanks for the excellent service and great customer care! We felt very well taken care of and it was a quick and easy experience. Will be back next move!

Emma S. 
Clasificación:
5.0

Phil was great to rent from. A food experience.

JOHN F. 
Clasificación:
5.0

Dennis was very helpful and friendly He reparked the vehicle upon return since the spot was small and I found it difficult!

Bridget L. 
Clasificación:
5.0

Dennis was an amazing representative! 10 out of 10 would recommend! Give this guy a raise!

Evelyn P. 
Clasificación:
5.0

Denise and Phil were exceptional good at providing service. The entire process was quick and effortless.

Amanuel F. 
Clasificación:
5.0

Phil was very prompt and courteous. He made a follow up call in regard to pick up and was just really pleasant and polite. It's difficult these days to find excellent customer service, but you definitely have that there at West Coast with Phil!

MICHELE G. 
Clasificación:
5.0

Nothing needs improvement! Dennis was great!! Thanks for all your help.

Madison L. 
Clasificación:
5.0

Phil was awesome he was very helpful withe rental process and explained my options very well,give him a raise .

Andy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robiel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chun An P. 
Clasificación:
5.0

Dennis called ahead of pickup to clarify directions to pickup location. This was most streamlined and problem free experience I have had in truck rentals in 40 years.

Paul S. 
Clasificación:
5.0

Dennis was super helpful! He did a great job!

Henry O. 
Clasificación:
5.0

very friendly, great energy, it was difficult to find the address

XIAO J. 
Clasificación:
5.0

Phil was wondering to work with! Thank you and I will be sending my friends here .

Alexis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Soleiman S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FAIZAL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERMIYAS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary C. 
Clasificación:
5.0

We had a wonderful experience. Everything went very well. Phil was very pleasant and helpful. We will certainly recommend your services and use them again if we need to.

JANECE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grady L. 
Clasificación:
5.0

The U-Haul android app was the most annoying. Late night when I was trying to return the rental truck it wouldn't upload the picture of the odometer/fuel gauge. It wasted half-hour of my time trying to upload the picture and I finally just gave up. Please don't advertise and recommend to customers to use the U-Haul android app which is not tested at the most basic user level.

Gino G. 
Clasificación:
5.0

They were super helpful! The manager Dennis was awesome, and a big help last minute! Would absolutely go to this location again.

Jill W. 
Clasificación:
5.0

Dennis helped me and was very kind and prompt. Made sure my needs were met with the uhaul and hand truck rental. Most likely going to rent from this location again if i need to move.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan V. 
Clasificación:
5.0

Dennis was friendly and helpful.

Callie I. 
Clasificación:
5.0

The attendant was in incredibly friendly and helpful! Thanks Dennis! (Donald? Harry? Lol, can't remember his name!)

Christopher S. 
Clasificación:
5.0

the facility is good and the experience was easy, unfortunately the only downside is the area is off aurora and sketchy, better security for the parking lot would be great

Liana K. 
Clasificación:
5.0

Phil was great to work with. Thorough and quick. Thanks again!

Mark T. 
Clasificación:
5.0

Phil was professional, clear and concise throughout the rental process.

Shawn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrianna O. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAOTING L. 
Clasificación:
4.0

The van we rented had a strong odor and we would have expected it to be no smoking. It was also unclear from the booking emails and process that this was SEPARATE from the UHaul branded spot right next door, which made things confusing and delayed pick up.

STEVEN H. 
Clasificación:
5.0

Dennis and Phil( hope that I am remembering their names correctly) were excellent, helpful and efficient. It was a clean, quiet facility to easily check in and out!

Lavern M. 
Clasificación:
5.0

Phil and Dennis were very kind and accommodating. I would certainly recommend their location to anyone needing to book a U-Haul.

Maui M. 
Clasificación:
5.0

Dennis was very helpful, he called me right away when I forgot some storage bins in the back of the truck.

Andrew A. 
Clasificación:
5.0

Dennis and Phil are super helpful and friendly. They really distinguish this location from others.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD G. 
Clasificación:
5.0

Denis was super helpful and friendly. He helped us find the way to the counter (we originally went next door to the uhaul) so we didn't have to wait in a long line. He was very friendly and helpful. I was a little nervous about driving a big truck but he answered my questions kindly, never making me feel silly for asking, and it made me feel more confident!

Mark B. 
Clasificación:
5.0

Phil was pleasant and very helpful!

Mikala T. 
Clasificación:
5.0

Dennis and Phill were amazing, very helpful. They went above and beyond their way to make sure my move was smooth and successful.

agnes M. 
Clasificación:
5.0

Hi the two men that helped us were so lovely they made the experience seamless and fun would defiantly go back!

Nicolis S. 
Clasificación:
5.0

Dennis and Phil were great. Greeted me as I was returning the rental van. I would definitely recommend West Coast Self Storage.

Brian M. 
Clasificación:
5.0

Dennis helped me with my rental and he was wonderful. Professional, friendly and efficient. I would definitely recommend this location to a friend.

Tracy K. 
Clasificación:
4.0

Really great costumer service, I would definitely do business with west coast again. Much more friendly then uhaul itself.

KYLEA M. 
Clasificación:
5.0

The guys here are great with their customer service. I feel heard, seen, and cared for.

Julie B. 
Clasificación:
5.0

By far the best uhaul experience I have had. Patient, friendly and truly great experience. I will go back there next time I need to rent again, and I do rent multiple times a year.

DROR B. 
Clasificación:
5.0

Everything went smoothly with my van rental from West Coast Self Storage Shoreline. Dennis and his colleague, whose name I didn't note down, were friendly and efficient. They had the van I was renting ready to go, and checking out was a breeze.

Andrew Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holli G. 
Clasificación:
5.0

This is my second time renting from WCSSS, and both times were easy and problem free... Phil is a great customer service rep... Very friendly, personable and knowledgeable...

Jimmy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John Yen-Jei P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario M. 
Clasificación:
5.0

Dennis (aka Dang) and Phil were great and super friendly! The truck and equipment that I rented was all ready, clean, and well maintained. I had to modify my reservation halfway through to extend part of the rental and they were able to accommodate my changes seamlessly and without any hassle. I would definitely recommend West Coast!

ERIC W. 
Clasificación:
5.0

Really appreciated the secured parking overnight!

Carol C. 
Clasificación:
5.0

Great customer service !!!

Jimmy W. 
Clasificación:
5.0

Phil and Dang provided outstanding world-class customer services, and I am more than happy to work with them in the future!

Hengyang Z. 
Clasificación:
5.0

Phil was very helpful and knowledgable.

LINDA L. 
Clasificación:
5.0

Denis had the best costumer service, I was not expecting to have fun pickup up a u-haul but Denis had great customer service and made it fun

Samuel O. 
Clasificación:
5.0

Very professional and courteous will recommend and use this service again thanks for staying late to rent us a van went above and beyond what I expected!

Tricia S. 
Clasificación:
5.0

Phil was pleasant and helpful. Made the process convenient and easy. I'll be sure to come back.

Kidist D. 
Clasificación:
5.0

Phil was great! He made sure to explain everything and was very helpful!

Maribel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra M. 
Clasificación:
5.0

My move took much longer than I thought it would (four days instead of one), and I had to call three days in a row to ask for an extension of my rental. Dennis in the office was incredibly helpful each day when I called, and even made me laugh on a day that I was not laughing at much. I am telling neighborhood friends that if they need a van for a day - THIS is the pace to rent it from.

Julie K. 
Clasificación:
5.0

My brothers & I rented a truck from U-Haul. It was an excellent experience.

Mark M. 
Clasificación:
5.0

Phil was awesome! Easy and friendly experience all around. Our moving day was great.

AMANDA C. 
Clasificación:
5.0

Phil is awesome! He was super helpful and kind. I'd definitely recommend going to this location - it was all way easier than anticipated, which was so welcome during this super stressful time in my life.

MADELINE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyall W. 
Clasificación:
5.0

Phil was friendly, informative, and funny. Made this process painless and quick. Will make definitely use them in the future and recommend those who need uhaul or storage.

LINDSEY P. 
Clasificación:
4.0

Phil was excellent!!! He provided outstanding service.

JONATHAN FRASER B. 
Clasificación:
5.0

I am disabled and Phil Carpenter was very nice and helpful. He went above and beyond to accommodate my handicap, making my first time rental experience stress free. I will definitely be a repeat customer. Thank you for everything!!

LAURA C. 
Clasificación:
5.0

I had a great experience! Phil was super helpful and friendly. He even called us ahead of time to make sure we knew which building to enter. We look forward to the next time we need a van so we can come back.

JESSICA P. 
Clasificación:
5.0

The person who checked us in (Phil) was amazing! He was kind, funny, and extremely helpful. Glad we had him helping us out!

MARYBETH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALIEU J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN K. 
Clasificación:
5.0

Phil was friendly and helpful. Shop was clean. Van was in good condition.

Davey W. 
Clasificación:
5.0

Phil was very helpful: when things didn't go perfectly he went out of his way to fix them.

Larry P. 
No se han enviado comentarios para esta ubicación.

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