Customer Reviews for West Coast Self Storage Lake Oswego
(Distribuidor de U-Haul del vecindario)

194 comentarios

5650 Rosewood St   Lake Oswego, OR 97035

(503) 635-3613

Horarios de la ubicación

  • Lunes a sábado:
    9:30 a. m. - 1:30 p. m. / 2:30 p. m. - 6 p. m.
  • Domingo:
    9:30 a. m. - 1:30 p. m. / 2:30 p. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(503) 635-3613

5650 Rosewood St
Lake Oswego, OR 97035

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes a sábado:
    9:30 a. m. - 1:30 p. m. / 2:30 p. m. - 6 p. m.
  • Domingo:
    9:30 a. m. - 1:30 p. m. / 2:30 p. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Gregory R. 
Clasificación:
5.0

Melissa was great. And the rig was nice and clean. I especially loved when Melissa told me exactly how many gallons were needed to fill the gas to. I got charged insurance which I didn't purchase, but they fixed it right away. I will definitely use this location again, nd recommend my friends to go there.

Tracy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Staff at the rental location was excellent. Very friendly and helpful…

Steve G. 
Clasificación:
5.0

This was such a friendly and helpful experience, there is nothing to improve. After being mis-scheduled by the other moving company, the service here was a breath of much-needed fresh air and the assistance provided was excellent. Thank you so much!

KRISTIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Devin F. 
Clasificación:
5.0

This was a great rental experience that made it easy to clear out our storage space

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa P. 
Clasificación:
5.0

Great customer service!

Jose L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M. 
Clasificación:
4.0

We were told there was a full tank of gas in the uhaul. We went less than 10 miles went to put in more gas and it took 6 gallons of gas.. something definitely didn't add up we paid for someone else's gas..

KIMBERLY MAE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald F. 
Clasificación:
2.0

The customer service lady that helped me with truck size for my furniture/box need under-estimated the size of truck. I had to make two loads, wasting my time and the mover guys . A very long day!!

Jodee J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marco D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete A. 
Clasificación:
1.0

Upon returning there was no one at the storage, and there was a sign on the door that they'll be back at 3pm. Ingot there at 2:30, so that meant a half an hour wait. When an employee returned from his break and a voiced my concerns - he seemed to not care and have he only thing he could say was " okay". That left me flabbergasted as it is a poor attitude and terrible customer service. Firstly - it does not say on the door or website that they are taking half an hour break. Second- there should be more than one employee so lunch break could be covered.

Anrijs H. 
Clasificación:
5.0

The moving helped was below average. They dropped broke open one of my containers and spilled my papers down the steps. Plus they were late to the location and had to do some of the lifting myself. Never again with this company.

James C. 
Clasificación:
5.0

excellent customer service

Vida A. 
Clasificación:
5.0

Very happy with the customer service.

Scott P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathleen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin H. 
Clasificación:
4.0

The online check in/check out was frustrating and we still had to go into the building to get the keys and return them, defeating the purpose of choosing the contactless option.

Sarah A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent P. 
Clasificación:
5.0

Very good experience. The agent was pleasant, knowledgeable, and efficient.

James D. 
Clasificación:
5.0

Truck was ready when I arrived and very friendly and professional staff. Drop off was just handing over the keys.

Martin G. 
Clasificación:
4.0

The instructions in the contract were different than the instructions at pick up. (use the app vs drop the keys off). The key drop is not clearly marked and wasn't clearly pointed out. The AC in the truck didn't work. This needs to be made known before hand and given a chance to trade vehicles with no extra charge. NOT OKAY.

Stephen Hayden B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zechariah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelley C. 
Clasificación:
5.0

Really Like the Ford Vans for 19.99 base rate. Top notch moving vehicles - A reason to go with U-Haul.

Larry B. 
Clasificación:
3.0

I have scheduled online with U-Haul to pick up a van from this location when I got there they were surprised because their Van was already rented out. The attendant did not know why U-Haul had sent me to the store because they did not have a van at their location. The attendant tried to be very helpful by calling a U-Haul close by to see if they had a van but for some reason the phone call was not going through. He did his best to try to accommodate me with a van and this situation was not his fault. I asked him what he had available and he had a 10 foot truck that he said was the same price so I took that truck instead. Every time I turned off the truck and tried to restart it the key would not turn and I have to physically jiggle the truck around wiggle the key and work really hard to try to get the key to turn. My last visit with U-Haul on Pacific Highway in Tigard was very good. I was expecting the same smooth service from U-Haul again. This was not the case. I stress that the attendant was not at fault and he was very courteous.

Angela R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meghan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cole W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edith D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Akie W. 
Clasificación:
5.0

The truck was ready to go at the reserved time and Aaron was very helpful. After minimal paperwork I was on my way is less than 5 minutes. The truck was clean and everything worked. Drop off was quick and easy, with no surprise charges. I will definitely rent there again when the need arises.

Jon E. 
Clasificación:
5.0

It was very easy and I'll definitely rent again!

Leslie A. 
Clasificación:
5.0

great service

Robert F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edith M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY S. 
Clasificación:
5.0

Service was great. Truck was ready and waiting when i arrived. Zach who helped me was friendly and efficient. Could not ask for anything more.

Leonard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Becky H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELDON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christi F. 
Clasificación:
5.0

Zack was extremely helpful.

Joshua M. 
Clasificación:
5.0

Great service!

Jeffrey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tawni C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha S. 
Clasificación:
5.0

Earlier hours on a Saturday. The earliest I was able to make the reservation for was 10am.

Lisa O. 
Clasificación:
5.0

Can't think of a thing. Adam & Zach were very helpful.

Karen M. 
Clasificación:
5.0

The man at the counter was nice, helpful, friendly, informative, courteous, kind and smiling. Excellent customer service.

Loletta L. 
Clasificación:
5.0

the service person on duty this afternoon does an excellent job

David S. 
Clasificación:
5.0

The attendant was friendly and helpful.

Dan M. 
Clasificación:
5.0

Aliyah answered all of my questions when I called and helped me get a reservation for a truck rental. She was exceptionally kind and professional when I picked it up, and made sure I understood the re-fueling requirements and various insurance options. I even had a question while I was using the truck and she was quick to help me! I dropped it off this morning and was greeted by a gentleman, who was equally as helpful and professional. Overall, great experience! I will definitely rent from this location again.

Kendall A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne P. 
Clasificación:
5.0

service was perfect, hassle free and everyone is very helpful at this location.

Jeff W. 
Clasificación:
5.0

The associate who assisted me from time of the reservation, through the return process was outstanding.(same person Lihya?). Her professionalism, and courtesy was outstanding. When I picked up the vehicle she was ed engaging and efficient.

Jon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tristan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet V. 
Clasificación:
5.0

Just perfect.

Jennifer J. 
Clasificación:
5.0

Assistant manager at this location is great - super knowledgeable customer service oriented.

Don F. 
Clasificación:
5.0

Great service.

Jeff J. 
Clasificación:
5.0

Adam was outstanding helping us!

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Professional F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia J. 
Clasificación:
5.0

Excellent service. Aaron was friendly and provided a frictionless experience.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra B. 
Clasificación:
5.0

Awesome service. Thank you.

Kim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nan R. 
Clasificación:
1.0

For the second time, they "lost" my confirmation. I am writing to the U-Haul head office with a copy to the Portland Better Business Bureau protesting this unacceptable experience. Your reservations system SUCKS. Your personnel at the Tigard, Oregon location are rude. and negative.

Renne Z. 
Clasificación:
4.0

Make sure the vehicle is clean. I had to wash the windows to even see well out of them. Interior cabin was dusty and dirty. Back of the van hadn't been swept. Van was otherwise very comfortable, ran well, and had nice controls (remote key fob was especially useful)

Mark H. 
Clasificación:
3.0

Equipment was faulty resulting in a incomplete move!

Steve S. 
Clasificación:
5.0

I rented twice from this location over the course of 7 days. The gentleman at this location was very helpful and courteous, making the already stressful process of moving a little less so. ¡Gracias!

Brian E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANELL I. 
Clasificación:
5.0

Everything went smoothly.

Eva N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason R. 
Clasificación:
4.0

El cliente no dejó un comentario.

jim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqwyn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura M. 
No se han enviado comentarios para esta ubicación.

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