Comentarios del cliente para West Coast Self Storage Columbia City

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de West Coast Self Storage Columbia City

Grado total:

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Kenneth C. en

Grado:

The person working at this location said that it was not the right location for my drop off and gave me half assed instructions on how to get to another location which I could not find. I think called Uhaul and they said this was the correct the location and they had to call them and make them take my truck back. I wasted so much time driving around for no reason.

andrew T. en

Grado:

El cliente no dejó un comentario.

KIM H. en

Grado:

El cliente no dejó un comentario.

Anthony F. en

Grado:

The area is a bit hit or miss, but the shop clientele were lovely! Uhaul's weird process of insisting people photograph their id and then upload the digital image is extremely weird. Why not have a tabletop scanner for ID's? Or equip your staff with a dedicated phone. I think it's bizarre to present the staff with your ID and then find it's got to be photographed and uploaded to a portal. Hmmm. Other than than, good experiences across the board with Uhaul. Our truck had no loading ramp though, which sucked.

douglas P. en

Grado:

El cliente no dejó un comentario.

Ann R. en

Grado:

El cliente no dejó un comentario.

Terri B. en

Grado:

El cliente no dejó un comentario.

Terri B. en

Grado:

El cliente no dejó un comentario.

nicole H. en

Grado:

Customer service was great & process was seemless

Michael S. en

Grado:

Liked the ability to pick up truck and keep car under cover of garage.

Melanie S. en

Grado:

El cliente no dejó un comentario.

Chris M. en

Grado:

Got charged 5 gallons for 12.3 miles.

dennis E. en

Grado:

El cliente no dejó un comentario.

Kimberly H. en

Grado:

El cliente no dejó un comentario.

henry W. en

Grado:

The gentleman at the front desk was very helpful and appreciative that we chose his store to rent from

Michelle A. en

Grado:

El cliente no dejó un comentario.

DEMETRIUS H. en

Grado:

El cliente no dejó un comentario.

george M. en

Grado:

Terrible. They guarantee worthless. Confirmed online pickup for 7:00am on 4/29. On 4/27UHaul called and said can't get until 10:00am. That wouldn't work so the setup for pickup at 5:30pm on 4/28 which they confirmed in email. Got there on bus and train and they didn't have unit and said their computer said 10 on 4/29 my copy of confirming email for 5:30 pickup didn't matter to UHaul person on phone. Raised heck and storage unit guy locked place and went and found the people still using truck. Had to take as is with 1/4 gas and being upset put 10 extra gallons of gas in tank $30.00 down the drain. Had to bring truck home and had an extra 30 miles of travel because of this. Another $45 down the drain. They guarantee nothing. WORTHLESS

JORDAN D. en

Grado:

Great location. KJ is super nice and is the best person to speak to for any moving or storage needs

Sean K. en

Grado:

Everything was great. Reservation was easy, the guy at the place was great, truck was what we needed.

Nasirah S. en

Grado:

El cliente no dejó un comentario.

Christopher K. en

Grado:

both representatives were extremely helpful and great to talk with. Enjoyed my experience very much.

David R. en

Grado:

You could have the equipment available that I reserved. No furniture dollies were available. More an issue with the website than with the location, though.

Jessica B. en

Grado:

The WestCoast Storage facility was an awesome place to rent from!!

David G. en

Grado:

KJ the manager at West Coast SS Columbia City did a fabulous job for us!

Jonathan H. en

Grado:

I rented the truck and a furniture dolly on line, and when I got there they said all they had was the truck.They were not a full service uhaul location, more just a storage facility. I do not understand how I was able to reserve equipment that they do not provide. Had to go to two other Uhaul locations to finally get a dolly. Frustrating. As a side note the level of service issued by the employees working at the Rainier Ave location next to the QFC is paltry at best. Tell them to at least say hello to customers when they come in the store.

Randy R. en

Grado:

Always friendly, helpful and courteous.

RITA W. en

Grado:

The gentleman that worked there was very efficient and not very customer service oriented. He did okay though.

Anita R. en

Grado:

Thank you it went very good??

David C. en

Grado:

El cliente no dejó un comentario.

THOMAS J. en

Grado:

El cliente no dejó un comentario.

BONNIE W. en

Grado:

Keep doing what you're doing.

STEVE B. en

Grado:

Owners were easy to work with and the truck worked out great making the moving of materials really easy.

DON M. en

Grado:

El cliente no dejó un comentario.