Customer Reviews for West Coast Self Storage Beaverton
(Distribuidor de U-Haul del vecindario)

202 comentarios

9540 SW 125th Ave   Beaverton, OR 97008

(971) 205-3935

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 6 p. m.
  • Dom.: 9:30 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(971) 205-3935

9540 SW 125th Ave
Beaverton, OR 97008

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 6 p. m.
  • Dom.: 9:30 a. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

A key drop off box would be convenient.

Alexander F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
1.0

I returned the truck with 1/4 tank of fuel, the same as when I picked it up. Filled it at the Chevron station closest to the store to 1/4 tank. Needless to say I am shocked that I was charged a $30 refueling fee plus $22.50 in fuel. That is a $52 total bullshit charge and changed what had been a good experience into a very disappointing one. Here's a suggestion. Give me a FULL TANK when I pick up the truck then I am not left guessing. I had to make 2 stops for fuel. First stop because there wasn't enough in the tank tor my move (86 miles). The. Again when returning to true it up. I put $45 of gas in - plus your $52 charge. Sorry, but I am deeply, deeply disappointed and pissed off. I will look to other options for my next move and recommend the same to friends.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brien H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jeffrey K. 
Clasificación:
5.0

Quick and friendly service! Would definitely rent from this location again.

Corey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Filip A. 
Clasificación:
5.0

Easy location & process. Friendly service!

Caroline S. 
Clasificación:
5.0

Nothing!!! I was satisfied ..

Dusty B. 
Clasificación:
5.0

Friendly staff. Very attentive. Made this a breeze. Will be using this location again if I need it. Would definitely recommend to a friend.

Timothy B. 
Clasificación:
5.0

This is the esiest and best U-Haul location period. Ron

RONALD DOW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve M. 
Clasificación:
5.0

Friendly and helpful, they made it easy to rent, clean trucks

Loren G. 
Clasificación:
5.0

It has never been faster/easier.

Daniel D. 
Clasificación:
4.0

smooth experience

Kevin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura H. 
Clasificación:
5.0

Gracias

Johan Ni trans G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim D. 
Clasificación:
5.0

how can you complain when you get a brand new van with only 26 miles on it!

Roger G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine W. 
Clasificación:
5.0

West Coast Self Storage is THE BEST!!

Stephen S. 
Clasificación:
5.0

Great Service

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
5.0

Excellent service!

Alex S. 
Clasificación:
5.0

Great spot having the small locations spread around makes itr so much easier for ppick up and drop off. Gracias

David L. 
Clasificación:
5.0

Friendly informed service. Called last second and received great service and $ rate very good w no hidden costs later on. Efficiency in pick up drop quick and easy.

MARY M. 
Clasificación:
5.0

Jamie was very friendly and helpful. Will 100% recommend!

Rhys H. 
Clasificación:
5.0

Great staff to work with - Jamie and Scott. (I hope I got the 2nd name right). In and out very quick and easy to get things up and going for the rental van. I would definitely use this site as my go-to from here on out. Close by and excellent service. Thanks guys!

Donovan A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charlene H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
1.0

The mgr was extremely rude. The van was dirty, I requested the exterior be cleaned, I was willing 2 take it 2 carwash for reimbursement. He refused and argued with me. It had dirt and dead bugs all over front and windshield. I was told I could rent from somewhere else or wait a few days for area mgr. We feed homeless people nightly and had 2 get food. He was strongly suggested me going somewhere else even though this location is close 2 my home. I asked him 2 call the rep abt washing the vehicle, he refused but I kept asking. The rep allowed me to wash the car, but this jerk said he wasn't giving me cash 2 wash it. I never asked him for cash-- I just wanted reimbursement. He really tried 2 insult me. I dont know his name, but his left eye is slightly closed. I took his advise, I am now renting a truck from Enterprise. Go to Enterprise, they were nice on phone and in person

Yvette R. 
Clasificación:
5.0

Great service

Sara T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamed B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marek H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey F. 
Clasificación:
5.0

Friendly service and quick turn around. I was on the road in my rental in No Time.

Laura L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan A. 
Clasificación:
5.0

The only issue I had was with the right mirror, it kept on twisting which makes it challenging to switch to the right lanes. Overall, the van was in excellent shape

Abdulaziz A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ariel V. 
Clasificación:
5.0

Easy and efficient:)

Ellie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Girard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zahra S. 
Clasificación:
2.0

The guy who helped me from the storage facility was great. Dealing with Uhaul company its self not great, the last 2 times ive rented a uhaul theres been issues, this time you wouldnt accept my id, kept saying it wasnt valid, even though it doesnt expire til 2022, is a valid drivers license in the state of oregon and has been since 2016. When i tried to check in online the attendant was rude, did not listen to me or even look at my id it seems, when i told them that my id was not expired, they tried to say that it was a provisional license, which its not, from there they disconnected with me booted me out of the system and tried to put a note on my file saying to not rent the uhaul to me because of my supposed "provisional" license. The experience this time combined with the nightmare that happened the last time i tried to rent a uhaul, i dont think ill be using uhaul again. Customer service is key and this company severly lacks that, as someone whos been in customer service for almost 10 years, the service is just crap and needs serious changes. Moving is already stressful enough besides being 7 months pregnant on top of it, uhaul made the stress even greater and blew the time id scheduled everything for by an hour and a half. The system needs serious changes, but it probably wont happen n this will be overlooked n tossed aside.

Deonte O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gilles D. 
Clasificación:
5.0

Convenient. Super clean. Well organized. Fast friendly, and efficient.

Donald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly L. 
Clasificación:
5.0

Super fast and easy pick up and drop off!

Suzanne G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Mobile check in was super simple and drop off was also easy. Would definitely rent from here again.

Jennifer S. 
Clasificación:
5.0

There was a minor blip and I did not receive the furniture pads I reserved. They made it right in my favor by not charging me the fuel $ when I forgot to too off the tank. Great attitudes, responsiveness, and customer service.

Steve M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody S. 
Clasificación:
5.0

I really like this location because it is clean, new and close to my home. I will certainly use it again if I need moving equipment!

Tom S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia O. 
Clasificación:
5.0

Our only complaint was the app for ustomer service over the phone helped us a lot and we were able to finish on time.

Eric G. 
Clasificación:
5.0

The mobile pickup was not available even though that is what I signed up for and went through the process once I arrived. Would have saved me time knowing I had to go inside all along.

Jamie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda B. 
Clasificación:
4.0

Convenient location. Quick and efficient service when picking up rental truck. After hours drop off availability made return process easy.

Eleonore B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie H. 
Clasificación:
5.0

guys behind the desk were very friendly and helpful.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya S. 
Clasificación:
5.0

Marcus at West Coast was great, but the Uhaul portion was a nightmare. Over a half hour waiting for approval in the mobile app and I could never get the link to work to indicate I had dropped it off.

Cari L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce D. 
Clasificación:
5.0

I don't really prefer dropping off at storage locations, but the employee took the rental and it was relatively hassle free

Preston N. 
Clasificación:
5.0

I have already recommend West Coast SS to a neighbor.

Craig M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy B. 
Clasificación:
5.0

Absolutely fantastic reps made my rental easy and convenient! Loved that it's an on-site neighborhood pickup location!

Andrea S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda B. 
Clasificación:
4.0

I don't like the threatening "if you break it you pay 100% immediately" I have insurance, way complicate life for people?

joe S. 
Clasificación:
5.0

Very satisfied with overall experience

JOSE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynette W. 
Clasificación:
5.0

Prompt service. Truck was available and ready without a wait time.

Julie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marianne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry K. 
Clasificación:
5.0

Great service!

Craig M. 
Clasificación:
1.0

Awful - I added fuel $5 - charged another $10 - we took a picture of the fuel before and after. There was glass under the red pulley tie in the truck - my daughter cut herself - not happy with anything to do with the experience - I will travel to Tigard - and this is the closest to me.

Elly C. 
Clasificación:
5.0

Quick, convenient and courteous.

Troy M. 
Clasificación:
5.0

The return was harder than expected I thought that I could drop the key off and that was it but it took 45 min and a customer service call to make the app work on my iPhone it wouldn't recognize my location which after failire caused panic and having to download another web browser if was just to complicated even for a computer guy like me ....if it wasn't a failure of technology on your back end everything would have been fine

Dave M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy S. 
Clasificación:
5.0

From start to finish, this was a great example of customer service and the location was flexible when I returned the truck a little bit late, it reduced my moving stress, THANK YOU!!! I will use your service again for sure.

damon F. 
Clasificación:
5.0

Everything went smooth other than Marcus was unable to find a price for the blankets for about 10 minutes. I was in a rush and ask them if he could possibly just throw them in for me and let me borrow them, and he said no. He was very kind and efficient in every way. However, I feel that if he's unable to find something within a reasonable amount of time that he should have just thrown them in for me for free.

Grace L. 
Clasificación:
4.0

Quick service

michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrah C. 
Clasificación:
5.0

Everyone is nice and friendly, very helpful. I wouldn't change a thing.

Jennifer P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Liyah was awesome. Super friendly and helpful.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corbet C. 
No se han enviado comentarios para esta ubicación.

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