Customer Reviews for West Coast Self Storage Beaverton
(U-Haul Neighborhood Dealer)

269 reviews

9540 SW 125th Ave   Beaverton, OR 97008

(971) 205-3935

Office Hours

  • Monday:
    10 am - 1:30 pm / 2 pm - 6 pm
  • Tuesday - Wednesday:
    10 am - 1:30 pm / 2 pm - 1:30 pm
  • Thursday - Saturday:
    10 am - 1:30 pm / 2 pm - 6 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(971) 205-3935

9540 SW 125th Ave
Beaverton, OR 97008

Services at this Location:

Office Hours

  • Monday:
    10 am - 1:30 pm / 2 pm - 6 pm
  • Tuesday - Wednesday:
    10 am - 1:30 pm / 2 pm - 1:30 pm
  • Thursday - Saturday:
    10 am - 1:30 pm / 2 pm - 6 pm
  • Sunday:
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I had a very good experience with the truck and the help i recieved on March 7th. I would use this location for a truck rental again.

Mickey Rymer 
Rating:
5.0

No improvements needed in my opinion. Thank you so much for have a wonderful business.

Roger Roeker 
Rating:
5.0

Customer did not leave a comment.

Sandra Owens 
Rating:
5.0

All was very good!

Craig Chapman 
Rating:
5.0

very quick, and easy service! i was able to rent a cargo van for an about an hour same day without any hassle :) thank you

Nariah Gonon-Romero 
Rating:
5.0

Miranda is an absolute delight and made the check in and out process seamless. Thank you so much for your help!

Courtney DeWeese 
Rating:
5.0

Check in was a breeze, maybe 15 minutes. The return was just as good. Note to U-Haul: Buy all Ford cargo vans. The side sliding doors don’t get in your way when loading. They also handle better on the road better than the GMC vans.

Todd Scheidegger 
Rating:
5.0

The front desk agent was incredibly professional and punctual the entire transaction took about two minutes. She even accommodated me a few minutes before business hours were to be over. Thank you!

Rameses Daaka 
Rating:
5.0

Customer did not leave a comment.

JUAN LANDAZURI 
Rating:
5.0

Haven't had a bad experience at all, I thought the service was friendly, knowledgeable on everything I needed. I've rented a unit and rented a vehicle twice and plan to rent a vehicle real soon.

Star Savage 
Rating:
5.0

Customer did not leave a comment.

diana haan 
Rating:
4.0

Great customer service. I felt like I was a priority, I was told accurate information, they didn't have hidden service fees or fees that are in the fine print like the $50 cleaning fee most Uhaul facility's charge. Highly recommend renting from West Coast Self Storage in Beaverton.

brian stanley 
Rating:
3.0

Bob has Horrible communication skills. He walked away as I was talking to him. He is straight garbage as far as customer service. I would not recommend this location to anyone as long as he is affiliated l. On another note the man behind the desk was great.

Alex Mejia 
Rating:
5.0

The gas tank was supposedly full when I rented the van but was not completely full. I drove 17 miles and to top the van off cost $25.00. The arrow on the gas fuel gage went past the full line. It was not past the full line when I rented it.

Suzanne Gahs 
Rating:
5.0

Customer did not leave a comment.

Danny Kim 
Rating:
5.0

My driver's license number triggered an e-alert. Turned out my license number matched an Alaskan license number. The Alaska person was the e-alert issue, not myself. I was told every time I rent a Uhaul truck my license number will trigger the e-alert. Is there anyway to make a note on my account that it is the Alaska person and not me?? So I can rent a truck without this hassle? Thanks, Nancy

NANCY GROVE 
Rating:
5.0

Customer did not leave a comment.

Lisa Gagnon 
Rating:
5.0

Customer did not leave a comment.

Brian Hunt 
Rating:
5.0

Gas tank showed full. But needed to fill almost 5 gallons for a measly 37 mile drive. Clearly the tank was not really full when I was given the truck. This is very dishonest.

Ameya Abhyankar 
Rating:
5.0

Customer did not leave a comment.

Armando Amador 
Rating:
5.0

Customer did not leave a comment.

Tom Shultz 
Rating:
4.0

I had to pay $32 to fill up the U-Haul but I only drove 16 miles, so clearly the truck was not actually filled before being returned

BRIENNA POSTLES 
Rating:
5.0

Customer did not leave a comment.

Craig Minor 
Rating:
2.0

The staff member opened ten minutes late which stressed me out greatly, as others were depending on me to show up with the truck at a designated time. In fact, I was in the midst of going to another location when I saw that she had finally opened. I definitely will never use this location again!

Keith Post 
Rating:
5.0

The email reminder for moving supplies was helpful, I would have forgotten a mattress bag. Melinda at our local Uhaul was excellent, great customer service.

Pat Brown 
Rating:
5.0

West coast storage was great

Sam Lutz 
Rating:
5.0

Customer did not leave a comment.

Brian Hunt 
Rating:
5.0

Customer did not leave a comment.

Jay Reed 
Rating:
5.0

Customer did not leave a comment.

Evelyn Vargas 
Rating:
5.0

Customer did not leave a comment.

Ryan Curtis 
Rating:
5.0

Great product and excellent service!

rob campbell 
Rating:
5.0

The person who helped me was very very helpful and professional I will not hesitate to rent from them again

Gayle Halbakken 
Rating:
5.0

Customer did not leave a comment.

Amjad Al baye 
Rating:
5.0

Customer did not leave a comment.

Gayle Stevens 
Rating:
5.0

No issues! The van was perfect for our needs, and dropping off after hours was also easy. A shame they no longer have a key drop box, but it's not their fault at all. I guess some people in the neighborhood can't be trusted, which is too bad.

Michael Everson 
Rating:
5.0

Customer did not leave a comment.

Omar De La Cruz Moreno 
Rating:
5.0

Customer did not leave a comment.

Tom Shultz 
Rating:
5.0

Customer did not leave a comment.

Savanna Oller 
Rating:
5.0

Customer did not leave a comment.

Mike Betts 
Rating:
5.0

Everybody was very nice that worked at this location. I had a question on the van that I rented and employee came out to show me what to do. Facility was very clean in the van that I rented was also very clean

Joan Hanson 
Rating:
5.0

Customer did not leave a comment.

kirk erickson 
Rating:
5.0

Everything was great. Really appreciated that the U-hual rental was available at a small local storage site. Made things so much easier with an already long day.

HEATH ALEXANDER WRIGHT 
Rating:
5.0

The lady that helped us (I didn’t get her name) was lovely. Very friendly and efficient. We will return to that location next time we need a UHaul for sure!

Heather Gorin 
Rating:
5.0

Customer did not leave a comment.

Nazanin Safaei 
Rating:
5.0

Customer did not leave a comment.

Henock Wonde 
Rating:
3.0

It would be really nice if they would have sent me my final invoice for my tax purposes instead of me having to go back there and ask for it.

Ann Marie Jenkins 
Rating:
5.0

👍👍👍👍👍👍👍

Dobrin Dobrev 
Rating:
5.0

Every thing was good

Michael Kerrigan 
Rating:
5.0

The truck was spotlessly clean and the west coast self storage people are the best!

Steven Corwin 
Rating:
5.0

Great service; very friendly and helpful!

Stephanie MeagherSimpson 
Rating:
5.0

Everything was smooth sailing could not have been better

Lori Leppert 
Rating:
4.0

Very difficult to start the engine, had to jiggle the key around a lot.

Chris Liebert 
Rating:
5.0

Customer did not leave a comment.

Justin Mason 
Rating:
5.0

Customer did not leave a comment.

Nate Petersburg 
Rating:
5.0

Customer did not leave a comment.

John Starr 
Rating:
5.0

Customer did not leave a comment.

Princess Hall 
Rating:
5.0

Customer did not leave a comment.

James Terwilliger 
Rating:
5.0

Great customer service.

Mike Callison 
Rating:
5.0

Great location. Easy pick up. Jamie had me out of there in under 5 minutes. Will definitely use this location for future rentals.

Timothy Vosberg 
Rating:
4.0

Customer did not leave a comment.

CYNDIE CLAIRS 
Rating:
5.0

Rina was the person who helped me with this rental. She was very kind and patient, and did a very good job for me. Give her a raise!

William Donlan 
Rating:
5.0

Customer did not leave a comment.

Courtney DeWeese 
Rating:
5.0

Customer did not leave a comment.

Richard Salerno 
Rating:
5.0

Customer did not leave a comment.

Salathiel Reyes 
Rating:
5.0

Customer did not leave a comment.

Cyrus Barati 
Rating:
5.0

Customer did not leave a comment.

Jack Thomas 
Rating:
5.0

Customer did not leave a comment.

sean lindelman 
Rating:
5.0

A key drop off box would be convenient.

Alexander Fallenstedt 
Rating:
5.0

Customer did not leave a comment.

Mike Callison 
Rating:
5.0

Customer did not leave a comment.

John Marshall 
Rating:
1.0

I returned the truck with 1/4 tank of fuel, the same as when I picked it up. Filled it at the Chevron station closest to the store to 1/4 tank. Needless to say I am shocked that I was charged a $30 refueling fee plus $22.50 in fuel. That is a $52 total bullshit charge and changed what had been a good experience into a very disappointing one. Here’s a suggestion. Give me a FULL TANK when I pick up the truck then I am not left guessing. I had to make 2 stops for fuel. First stop because there wasn’t enough in the tank tor my move (86 miles). The. Again when returning to true it up. I put $45 of gas in - plus your $52 charge. Sorry, but I am deeply, deeply disappointed and pissed off. I will look to other options for my next move and recommend the same to friends.

James Sarvay 
Rating:
5.0

Customer did not leave a comment.

Brien Hildebrand 
Rating:
5.0

Customer did not leave a comment.

Cameron Richards 
Rating:
2.0

Customer did not leave a comment.

Jeffrey Knapp 
Rating:
5.0

Quick and friendly service! Would definitely rent from this location again.

Corey Meyer 
Rating:
5.0

Customer did not leave a comment.

Gwen Goforth 
Rating:
5.0

Customer did not leave a comment.

Filip Alexandrov 
Rating:
5.0

Easy location & process. Friendly service!

Caroline Schier 
Rating:
5.0

Nothing!!! I was satisfied ..

Dusty Barrow 
Rating:
5.0

Friendly staff. Very attentive. Made this a breeze. Will be using this location again if I need it. Would definitely recommend to a friend.

Timothy Bealer 
Rating:
5.0

This is the esiest and best U-Haul location period. Ron

RONALD DOW MURRAY 
Rating:
5.0

Customer did not leave a comment.

steve marshall 
Rating:
5.0

Friendly and helpful, they made it easy to rent, clean trucks

Loren Gabriel 
Rating:
5.0

It has never been faster/easier.

Daniel Davis 
Rating:
4.0

smooth experience

Kevin Gill 
Rating:
5.0

Customer did not leave a comment.

Alisa Stewart 
Rating:
5.0

Customer did not leave a comment.

Laura Hoover 
Rating:
5.0

Thanks

Johan Ni trans Guillen 
Rating:
5.0

Customer did not leave a comment.

Kim Dequine 
Rating:
5.0

how can you complain when you get a brand new van with only 26 miles on it!

Roger Golliver 
Rating:
5.0

Customer did not leave a comment.

Elaine Wallick 
Rating:
5.0

West Coast Self Storage is THE BEST!!

Stephen Smelley 
Rating:
5.0

Great Service

Kevin Sterrenberg 
Rating:
5.0

Customer did not leave a comment.

Andrew Hale 
Rating:
5.0

Excellent service!

Alex Sadat 
Rating:
5.0

Great spot having the small locations spread around makes itr so much easier for ppick up and drop off. Thanks

David Loukas 
Rating:
5.0

Friendly informed service. Called last second and received great service and $ rate very good w no hidden costs later on. Efficiency in pick up drop quick and easy.

MARY MORENCY 
Rating:
5.0

Jamie was very friendly and helpful. Will 100% recommend!

Rhys Holmberg 
Rating:
5.0

Great staff to work with - Jamie and Scott. (I hope I got the 2nd name right). In and out very quick and easy to get things up and going for the rental van. I would definitely use this site as my go-to from here on out. Close by and excellent service. Thanks guys!

Donovan Annala 
Rating:
4.0

Customer did not leave a comment.

Charlene Hubbard 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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