Servicio al cliente de excelencia. Answered all questions and was very quick. Will return to use this facility in the future.Ronald K.
Customer Reviews for Weather King of Crestview
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
No one on site to receive the trailer during their business hours and then they charged me a fee for wrong location even though I was told it didn't mater as long as I dropped it off in that area.CHRISTOPHER G.
El cliente no dejó un comentario.David J.
El cliente no dejó un comentario.Elizabeth R.
El cliente no dejó un comentario.Nicholas W.
Make sure the drop off location is available to receive large equipment I had to drive to a different drop off location because the previous one (969 W James Lee Blvd) did not have the availability.Giovanni C.
Extraordinario servicio al clienteRONALD H.
a bit more of an announcement show location more it was a bit of hiddenFabricio C.
The owner was very nice, and he provided excellent service.Donna C.
El cliente no dejó un comentario.BLAINE S.
I did an after hours drop off, so I had no interaction with anybody. There was plenty of room to park the truck. It's a little dark, but still very manageable.MICHAEL H.
El cliente no dejó un comentario.Amber L.
My rental went quite smoothly. The owner/agent was courteous and hooked the trailer up to my vehicle. Hexplained everything that I needed to do and made the experience great.Keenan L.
Surprised they was not a way to lock the trailer to the ball on the hitch.Gregory C.
El cliente no dejó un comentario.Charles E.
Excellent customer serviceLeonard B.
Dave was very helpfulSteve P.
The individual working could not help my wife hook it up nor did he give her any direction on inspecting the trailer. As she pulled off she noticed the tire on the trailer about to fall off so she stopped. When she got out and looked there were no lug nuts on the wheel but instead were sitting on the fender as if they had serviced it and didnt put them back on. Then she had to get another customer to help her unhook and hook up another trailer. This was extremely unacceptable and had she made it out on the highway would have caused serious damage and/or serious bodily harm!Christafer W.
no need to fix what isn't broking.Daniel T.
El cliente no dejó un comentario.Micheala S.
I would like to have a phone number for the drop off site. I am handicapped and can not disconnect without help. They gave no operating hours because of self drop off. the place I picked the trailer up was open from 9:00 AM till 3:00 PM. It worked out OK because someone was working late. Maybe someone won't be so lucky in the future.ROBERT S.
El cliente no dejó un comentario.Eboni A.
El cliente no dejó un comentario.Brian S.
The location could be marked a bit better. The business was not open when I arrived to drop off the trailer. I recall that the U-Haul website showed this businesses opening at 8:00AM. I would still rent from this business based on Dave's response when I called him.Joseph B.
El cliente no dejó un comentario.matthew P.
Easy location to get in and out of. I used the app to return the equipment and it was fast and easy.David V.
Everything was fast and quick.....Uhaul is the best.Bryan W.
There wasn't anyone there at the time I dropped off.Scott H.
Very professional owner / operator. Made doing business easy.Daniel T.
A/C in the buildingAlton T.
El cliente no dejó un comentario.Scott A.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.STEVE B.
El cliente no dejó un comentario.Shaun K.
El cliente no dejó un comentario.Paula S.
El cliente no dejó un comentario.Chris P.
El cliente no dejó un comentario.Steve D.
El cliente no dejó un comentario.katherine G.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.
El cliente no dejó un comentario.DENNIS K.
Customer service was outstanding needed the trailer for an additional day and was more than willing to extend my rental to accommodate.SHAWN R.
El cliente no dejó un comentario.Lizbeth R.
Very pleasant to deal with, helped me hook up the trailer too. Will be back next time I need a bike trailer again.Jeffrey H.
El cliente no dejó un comentario.Bethany A.
El cliente no dejó un comentario.JACK C.
Just dropped off the truck. No one there.James H.
I got to the location to pick the trailer and the lady that was there did not know anything about the uhauls. She called the owner and he had no record of my reservation. Had to call in and speak with Karen to get the contract filled out so I could even rent the trailer.Joseph B.