Customer Reviews for Waupaca Mobil
(U-Haul Neighborhood Dealer)

624 comentarios

1222 W Fulton St   Waupaca, WI 54981
(@ 10)

(715) 258-4866

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(715) 258-4866

1222 W Fulton St
Waupaca, WI 54981
(@ 10)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 3 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
4.0

U-Haul customer service was helpful with finding a location to drop off trailer. We almost had to drive 40 miles out of the way

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wade C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesse B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jane B. 
Clasificación:
5.0

I can't think of anything at the moment. This location always has all or most sizes available, very reasonable pricing, easy to reserve, pick up, and drop off. Staff is friendly and prompt, trailers are always clean, maintained, and ready to go. I can't think of any imporvements at this time.

Christopher K. 
Clasificación:
5.0

Keep up the good work

Tracy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip G. 
Clasificación:
5.0

I would prefer to be able to rent a smaller truck (vs. 20' truck) for a trip where I'm traveling 200+ miles round trip, in order to not have to pay so much for gas due to the poor gas mileage on this vehicle. I didn't need this big of a truck.

Gregory P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philippe M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorseys R. 
Clasificación:
1.0

The truck wasn't ready, workers hung up on me & when I met them face to face they had no idea how to do their job without the U-Haul online portal being down. No gas in the truck after a 3 hour delay & still charged for fuel.

Michael L. 
Clasificación:
3.0

We picked up the truck with less than 1/8 tank of gas and we're told to go get gas right away so we filled the tank at a cost of $129. Not knowing how much we would use for our trip. We dropped it off in Waupaca with 3/4 of a tank of gas, we asked if they would credit us for the extra 1/2 tank and he very rudely said they don't do that. We are planning on at least 2 more rentals and was planning on doing business with you again but are having second thoughts about doing this. Wondering if there is anything you can help us with.

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda B. 
Clasificación:
5.0

We were very happy with the location and the quality of the trailer. the gentleman who helped us hook up the trailer was careful to go through all the safety checks. the trailer was just right for the moving jobs we were able to accomplish! thank you

Cheryl S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ann H. 
Clasificación:
5.0

Awesome first experience renting a UHaul! We are kicking ourselves, asking why we didn't do this sooner when we needed to move our college kids! Highly recommend the Waupaca location!

Scott H. 
Clasificación:
5.0

Everything was fine

Tim H. 
Clasificación:
5.0

The online drop off website software has failed to allow me to complete the process

John H. 
Clasificación:
4.0

Little long on check out but U-Haul has a million questions. I've rented four times before, can we speed this process up? 30 minutes to get a trailer for 2&1/2 hours seems like a bit long.

TODD N. 
Clasificación:
4.0

When there is a call placed after hours, they could be a little friendlier. The guy was pissed off that I just wanted to leave a message.

Bill K. 
Clasificación:
3.0

El cliente no dejó un comentario.

John C. 
Clasificación:
2.0

Indicated “gas level” on sheet was higher than actual gas level in vehicle. Filled up to the indicated gas level per the sheet even though that isn't how much gas I started with. Still got charged an additional $17 by uhaul. Absurd.

Samuel P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brandon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria N. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL O. 
Clasificación:
4.0

The Cab floor was dirty with some some kind of sticky substance , like spilled soda , some dirt & food crumbs ! Plus the Windshield had a large "Y" Crack that had long runners , in the center of the Windshield !

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN K. 
Clasificación:
3.0

Not happy. I was charged for 3days on a two day rental. The trailer was dropped off on time. Staff was late to get to work. No response from uhaul on my request to look into it.

Rich R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey S. 
Clasificación:
5.0

Nice fast and impressive. Good communication. Even put back together a crib and bed!

Nikki A. 
Clasificación:
5.0

Am sure everything went well as it was return by my brother, our family thanks you

SHARON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon B. 
Clasificación:
2.0

Vehicle was all full of smashed crackers and food all over the floor along with soda spilt.

Stacy B. 
Clasificación:
1.0

They checked in a day late and charged for 2 days instead of 1....

Kyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY M. 
Clasificación:
2.0

we rented 2 dollies, one did not work, should never have been given out to customer. 2 of the roller movers that were promised and paid for were not available.

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
1.0

Over charged. Didn't check it in and keep soaking my family for more money. Almost criminal

Mark Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELOY B. 
Clasificación:
4.0

Make sure equipment is swept out and no equipment left on truck and update pictures of truck that has previous damage

Jason P. 
Clasificación:
3.0

These people were trying to fix the problem that the lady at the first place so drastically messed up but I have yet to hear what they are doing about it. I should be reimbursed for my entire trip we're having to deal with any of that you guys should be ashamed of yourself. If you're going to own a business You should probably make sure that your employees are taking care of it for you

Amber P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan B. 
Clasificación:
4.0

We had to rent a larger truck than we were looking for, and I was told on the phone it would be the same price. Would also think a more economical vehicle with regard to fuel consumption would be appreciated.

Mitch P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herbert H. 
Clasificación:
5.0

Better distribute your equipment instead of having 100 trailers at 1 location in Clermont, FL thereby artificially raising the cost to rent a trailer. I paid 3 x the cost for a smaller trailer on the exact same trip in reverse because of this unfair practice. I will consider buying a trailer before I rent from you again because of this. I want to be clear this is not for my pickup location, this is for UHAUL.

Mark P. 
Clasificación:
4.0

No spare tire is a bit worrisome.

Kevin B. 
Clasificación:
5.0

I have never had a worse experience than with uhaul. They were very unaccomomidating. Zero customer service when I called about the location change that they made. All of this the day before I was to move! I went to the waupaca location on my own and they were super helpful. If it wasn't for Aaron at the Waupaca Mobile, I would have definitely taken my business elsewhere

Melissa F. 
Clasificación:
5.0

Great customer service. Great trucks. Highly recommend Waupaca mobile U-Haul and truck stop

Kenneth H. 
Clasificación:
5.0

Nada

Brea Dawn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORY B. 
Clasificación:
5.0

Signage telling customers where the office is

Ann M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus V. 
Clasificación:
5.0

El cliente no dejó un comentario.

McCall Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Reinal K. 
Clasificación:
3.0

I was suppose to receive a refund for not receiving my utility dolly, and they gave me a broken dolly which I had to drive back and replace wasting time.

Kathryn W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rachael S. 
Clasificación:
2.0

Poor customer service, extra charged for fuel

Melissa M. 
Clasificación:
5.0

The cargo trailer had many dried tree leaves inside.

Eugene F. 
Clasificación:
4.0

We were told when we reserved the truck that we might have to travel up to 60 miles to get it. We had to travel over 180 miles one way to get it. The Air conditioner didn't work. and it was raining very heavily when we picked up the truck . It was an extremely bad experience And I won't recommend Uhaul to anyone!

RaeAnn D. 
Clasificación:
5.0

Very understanding when called & would be few min. Late with trailer. Got in there 4:09pm instead of 4pm. Told us what to do to check in with gas station attendant

JULIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda O. 
Clasificación:
5.0

Check in a little hard, but once you figure out the chrome thing and you need to keep keys on you meaning don't put in lock box,, it was good,, will rent again

Dylan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
1.0

I was over charged and was not given any reciept very poor customer service would never tell anyone to go there

Russell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney F. 
Clasificación:
5.0

The online reservation is very confusing because I reserved my trailer at the Courtside bar location in Waupaca and ended up going to Waupaca Mobil. I had called the contact person Chuck for the uhaul rentals at Courtside to ask if there was anything else I needed to do and he said if I paid for the rental that I could just go pick it up. Then I got another message from uhaul stating I had to pick the trailer up at Waupaca Mobil. So I go out there and there was a woman ahead of me that had some issues herself and she talked to this Shane Sargent and he was just as rude to her as he was with me. I asked why the location changed for me and they said because the Courtside location was closed. When I talked to this AMF Shane he basically was calling me a liar that this guy I talked to would of even said I could just go pick the trailer up. Poor customer service!

Kathy S. 
Clasificación:
5.0

I received courteous professional assistance that made my rental experience a pleasure.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas T. 
Clasificación:
4.0

Went as planned. No hiccups

Richard D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
4.0

Double check to make sure you didn't forget to waive any unintended insurance. It's not real visible with all of the screens you have to cycle through clicking “no thanks” on your way to the payment screen. Even there it's not real clear exactly what the final total is.

Don W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
3.0

My window's were dirty inside and out ..I hosed the truck off and washed the windows ...

Susan K. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVE C. 
Clasificación:
3.0

During my trip the trailer became unhitched causing the brake to engage. I was able to safely pull over. I was unable to secure any assistance from U-haul, so my auto club came to reset the brake and reattached the trailer for me to be able to resume my trip, after a two hour delay. I was unable to get through to U-Haul's roadside assistance.

Thomas N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

Everything went as expected!

chester S. 
Clasificación:
5.0

The jack for the trailer was broken from the customer before the local crew did a excellent job of getting it to work so I can use the trailer but would need to be fixed later

Joel A. 
No se han enviado comentarios para esta ubicación.

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