Comentarios de los clientes para Watts N Storage

Great service as always! They didnt have the pick up truck that I had intended on renting they put me in a bigger truck and it actually worked out better for me because I had to move more than I had thought! Thanks

They need more lights after dark and the wi-fi there is terrible. It took me almost 2 hours to get the contract done because the site kept timing out.

Pleasant experience thanks

Great peoplr to deal with from start to finish. Would definitely use again.

The staff are great!

Nothing. Best U Haul experience I've had in years.

Nothing, she was friendly and fast in and out

I actually just needed a pickup truck but was told that your branch doesn't have them so i ended up gett a much bigger truck but it turned out perfect! I plan on getting another one next week

Personnel were friendly and helpful. Check out of the equipment was a breeze. Truck did not include any moving blankets which were supposed to be included. Truck was in OK shape. A tire blew out half way through a cross country move in a loaded truck towing a car so maintenance fell off somewhere.

Fast friendly service and great people to do business with. Going out of their way to help you in any way they can to get you what you need. Best place I have dealt with. Highly recommend for any of your moving needs.

The only problem was the attendant saw the lights didn't all work. The turn signals worked. backup nor tail lights didn't either. We finally got started noon the next day after getting new hitch and wiring.

We had to wait to pick up the Uhaul truck it was blocked in on a hill. The guy never came to move his 18 wheeler like the lady said ,so my husband and another customer moved the trailers so we could get out. The truck wasn't full of fuel told the lady and she said document it.then Dover charged me 75 more dollars when we returned the truck

Nothing .. Great service !!

She was wonderful. had a helpful and amazing attitude. Was a blessing for sure

Staff is very nice

Thanks , the truck was clean although I did disinfect prior, during and after use as a courtesy to the next patron. I must also say that the ladies at my home town location are always very helpful, nice and friendly. I truly appreciate them.

Easy from start to finish. Do as much as you can online

It a tight fit trying to get my truck in there

The windows and windshield had a heavy film over them. Had to stop and clean when darkness came, it looked like a very heavy haze. Other than that the truck performed flawless and everything else was very clean.

I really dislike being negative. Ugh but here goes. When, arriving at drop off location. I had to use the restroom. I am a 62 year old women and paying customer. The young lady told me they had a restroom but I could not use it. It was not for the public. I wasn't someone off the street with a paint spray can in my hand. I was a paying customer! She got a phone call and I told her I was going to use the restroom. She yelled No, you can not. I went and used it anyway. We have one more big haul to Tennessee and this is our drop off location. I am dreading it. You can check and see how many times we have used U-haul. Always, with wonderful results. If you can do something, Wonderful. If not I will make sure I use the restroom before I get to this location. :( Sincerely, Diana

Very kind, considerate and helpful. What I thought was going to be a difficult process was made simple, quick and easy to finish.

Friendly customer service and convenient location and drop off. Also has packing supplies for sale. Would definitely recommend.

Absolutely a convenient location. I had called prior to the trip because the UHAUL Web site said they were closed. No, they were open during the Corona virus she even provided a secondary phone # if we needed to contact them. They had been having concerns with cleaning supplies for rentals....but could accept returns. I suggest that the Web site should not have indicated they were closed.

I was surprised that the trucks weren't equipped with a GPS or at least cruise control.

I rented a 6 by 12 cargo trailer. I do not understand by uhaul does not put a jack on that trailer. size

Very helpful and nice

Lazy employee. Didn't inspect trailer and I had to park the trailer myself.

Stay open later!

I am pleased with them.

Not surprise us with more money to pay but i kinda knew you guys would hit me with more money to pay even though i know i left the same gas in truck that i got it with not a happy customer at this point n hope not to have to use you guys again!

I called before closing hours to find out how the return process works when they are closed. They were very helpful and explained everything.

Everything was fine except we drove right from the rental to our apartment from our apartment to the new house and then straight to the U-Haul place and still went over our miles

Still waiting on U-HAUL to refund my deposit 9 days later.

Everything was wonderful..

I didn't even get the U-Haul agent's name at Watts N Storage at Jasper TN, but she was an angel. She has worked there for 20 years, and is a super sleuth. She researched previous renter contract and found that we did NOT owe $ for miles we did not drive due to start mileage error by IL starting point U-Haul agent.

We completed and after hours drop off since they were closed for Memorial Day. They were very helpful when we called to coordinate the drop off.

Everything was great. Very fast, efficient, and friendly.

- The truck was mechanically in very poor condition. The front end was extremely out of alignment. This likely cost me in poor fuel economy. - Truck was swept out, but had a strong odor. - The truck only had 1/4 tank of gas. Why can't you fill it up, and contract to return it filled up? You know how impossible it is to try to guess how much fuel to add so you only return it with a 1/4 tank? UHaul does not give you a credit for any additional fuel. What a scam! . . . But when you drive 175 miles, and have help scheduled to meet you, and no other option, you are forced to take what they have (and you all know it!).

Make sure your products work!!

The agent could not take off the $7 mileage charge because their system prevented her from doing so.

Nothing everyone was so nice

Great job

I had to unhook the trailer myself, someone should have done this for me.

Very courteous, and helpful.

So glad to see this location has grown and the ladies there are super helpful and great!

You were amazing thank you for your help!

The gal that works there is super nice.

Great Service!

I did not move out . My storage unit is in Whitwell #24 . I just now started putting stuff in it yesterday.

The staff went above and beyond when helping me.