Customer Reviews for Watkins MH & RV Park
(Distribuidor de U-Haul del vecindario)

512 comentarios

3591 Whiskey Rd   Aiken, SC 29803
(at Talatha Church Rd)

(803) 648-0665

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(803) 648-0665

3591 Whiskey Rd
Aiken, SC 29803
(at Talatha Church Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

I will recommend this place to my family and friends.

Delvis T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Marcedez C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory G. 
Clasificación:
4.0

The process to retrieve the key was absolutely frustrating. This shouldn't be so hard.

Matthew H. 
Clasificación:
5.0

A lil chatty but this is the south LOL guy was super nice and very helpful! Will use him again.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

Excellent service. Will use again.

Kyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen P. 
Clasificación:
5.0

Morris does a wonderful job and takes good care of us.

Charles N. 
Clasificación:
4.0

This guy saved the day for me. Other guy from Edgefield Rd location rented me a too small car Dolly. He let me leave his lot with half of my right tire hanging over the edge. I believe there some marks in my vechicle left by it being the “not recommended “ Dolly for my car. Whiskey Rd guy rented me the right size after I returned the first one. I still need to examine my car for damage!

DONALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise C. 
Clasificación:
5.0

Thank you so much!!

Julian S. 
Clasificación:
5.0

All Good... Thanks

Bob H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

I'm good.

KURT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS M. 
Clasificación:
5.0

Great service @ the dealer easy to do on the phone everyone was helpful

louis G. 
Clasificación:
3.0

Dropped off equipment after hours.

Max C. 
Clasificación:
5.0

Morris the owner was fantastic! He didn't have the smaller truck available so he upgraded us at the same price. Very personable and made sure that everything was ready for us at the time of pick up. Even showed up a little early and he opened early in order to get us on the road.

Mark S. 
Clasificación:
5.0

The agent was friendly and efficient.

Kurt P. 
Clasificación:
5.0

Great location, great service and enjoyable experience!

Milton B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen P. 
Clasificación:
5.0

Nothing great system.

Eric J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charmaine S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHNNIE T. 
Clasificación:
5.0

Bushes near the drive need to be cut back so you can see traffic when exiting the buisness!

Maurice P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIC J. 
Clasificación:
5.0

Great people, great service.

Jason D. 
Clasificación:
1.0

Picking the U-Haul truck up was the easiest thing ever drop it at off was the hardest thing ever!! When calling the 800 number to figure out where to drop this off the woman that answered the phone was very rude and ignorant and stated to me I'm trying to figure out where to drop it off and become very irate I will never use U-Haul ever again!!

Howard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
5.0

I was satisfied with my experience.

ROBERT S. 
Clasificación:
5.0

The after hours key drop off was very convenient.

DONALD J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Walter A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason D. 
Clasificación:
4.0

El cliente no dejó un comentario.

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ibrahim A. 
Clasificación:
5.0

After hour drop.

REGINALD F. 
Clasificación:
5.0

Excellent Service, Friendly representative. No need for any improvements.

Jamaald M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kelly W. 
Clasificación:
4.0

Brakes go almost to the floor to stop

Craig C. 
Clasificación:
3.0

The facility was ok and the manager was pleasant and helpful. While the vehicle was in good working order, the steering wheel was off center with a lot of play in steering. The steering was more challenging at 60 mph.

Gary C. 
Clasificación:
4.0

The location might not look like much, but the gentleman running the place is a real asset for helping first time customers.

DAN C. 
Clasificación:
5.0

the owner was very friendly

Mary H. 
Clasificación:
3.0

El cliente no dejó un comentario.

GEORGE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward W. 
Clasificación:
5.0

The U Haul representative was excellent!! He was extremely helpful in navigating through us through the whole experience.

TERRI W. 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORGE M. 
Clasificación:
3.0

Got charged $16:00 for 2 to 3 gallons of gas. I had driven through 4 separate gas stations that had completely run out of gas. The fifth station had two pumps open with around 20 vehicles waiting. The mileage on the truck was 16 miles. The truck was a 15 foot and the load was light.

Scott B. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD K. 
Clasificación:
2.0

Tire was flat. It had a nail in it. Informed the neighborhood location owner. He put air in the tire, and told me to call uhaul and have a service truck to come out to fix it.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD K. 
Clasificación:
3.0

No problem with drop off, place was closed as it was after hours when I returned, did the return online and left keys in dropbox

Gary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM A. 
Clasificación:
1.0

This location is the worst ever! The guy couldn't dispatch the equipment and I had to call uhaul to get him advice. It took an hour to get the vehicle on the road. Then they messed up the drop off location. The car dolly ratchets were old and wouldn't stay tight or fully latched, they were not maintained. The trucks roof leaked water as well. Then I was charged again during drop off. This was a terrible experience and I can't get any help from anyone. I have called twice.

Matthew B. 
Clasificación:
3.0

Fumigate your trucks. Better Customer Service. No one at any level will take Responsibility for this MESS.

martha S. 
Clasificación:
5.0

Everything was excellent.

Mary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID G. 
Clasificación:
5.0

Ninguno

Eric J. 
Clasificación:
1.0

Was trying to get a vehicle on late Sunday afternoon. Did schedule an appointment to pick up A vehicle that day over the Internet. Call the U-Haul store and was told at that time they closed at 5 PM. It was already 455. Did notify the U-Haul sales person I could be over there at no later than 5:05 PM but the U-Haul sales person refused to wait said he would drop a key in a box. I did everything I was supposed to do online and I could never ever get a key code. I was on the phone for over an hour trying to talk with you Home customer service help line it's still could not get this key out the box. The pick up was horrible. The guy at that U-Haul center was even worse. He refused to wait just five more minutes and because of that it caused me a lot of frustration because I simply had to pick up some thing and drive it all the way back three hours and was unable to do that. now and I'll have to make a second trip On another day this weekend to get that accomplished. That was a lot of time and effort put into trying to reserve a truck when I could never ever do it online. I'm so frustrated. And I'm so mad at the guy at the U-Haul service center who refuse to just wait a few minutes.

Lorenzo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

Fast service and good by uhaul dealer. In and out in quick time. Very helpful assistance with connection & return; I would definitely recommend Watkins for uHaul rental! FOR UHAUL corporate: May I suggest that UHAUL edit their online process when it pertains to payment and credit card information being input in advance with a ZERO total shown on receipt issued to equipment renter; then a second entry of the card information being required at check in at dealer location. This is confusing to renter because re-entering the credit card twice (online & at pick up) indicates the online charge was already completed prior. Additionally, it delays the renter's time at pick up location. I also made several attempts to "CHECK IN" in advance using uHAUL's website tool which does not work and was an exhaustive exercise in futility and not working. This online tool dysfunction needs uHaul's review or fix.

marie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald G. 
Clasificación:
5.0

Kudos to Mr Morris for his help in locating a return location. His customer service is exemplary. The entire experience went smoothly from beginning to end.

natley H. 
Clasificación:
5.0

Very helpful owner. Is always very nice and efficient.

Ronald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
3.0

Owner was friendly but, Uhaul was not swept out in the back I ordered 5 dozen moving blankets and received 6 wet moving blankets. I don't think this was the fault of the location owner though Interior of Uhaul truck had drink spills all over console. We cleaned and swept out the truck before returning to you but we did not receive the truck in that manner.

MICHAEL S. 
Clasificación:
2.0

The pick up location did not have what we ordered and they just called me and told me that. I had to call customer service and request help in securing the needed equipment. The dealer was not helpful at all. No training or walk thru was offered on pick up of the equipment other than what was offered online. I have had similar poor rental experiences at this location previously, as well.

LAWRENCE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

luke D. 
Clasificación:
5.0

Easy drop off location. Very nice operator.

Ronald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
1.0

We were given another UHAUL that was unsafe. Last time it was the tires this time it was the coupler assembly extension. This is unsafe and should not be on the road. When we contacted your so called road assistance they promised help BUT NEVER gave it. You are in the business to give to unsuspecting public dangerous and unsafe equipment. NOONE is pulling this for repair they rented it to the next person. Someone will be killed and I will be happy to testify of your disregard for safety. I will follow up with a call but sure I will get the BS as before on this! Call me if you wish to discuss this 303-518-3366.

Kent F. 
Clasificación:
5.0

Nothing.

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY C. 
Clasificación:
3.0

I didn't have the u-haul for a whole day. My estimated cost was 30 dollars and I ended up paying 70. How is it 70 for 4 hours and l as than the estimated mileage? The guy was there when I dropped the truck off. The truck had no ramp. He drove off I know he saw me clean and lock it. I wonder if I can have my 30 dollar charge and not 70 bucks?

Jaime S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter F. 
Clasificación:
5.0

Excellent experience. Five stars! I needed a truck to move a large object (a bit too wide to fit through the 7'3" door on most models) and saw on line the 26-foot truck had a 7'9" door ( https://www.uhaul.com/Truck-Rentals/26ft-Moving-Truck/ : "Door Opening: 7'9" x 6'10" (WxH)") , so I reserved one on line. On arrival I found the truck reserved for me, although 26-foot, had only a 7'3" door. Yes, evidently there are two models! THE WEBSITE NEEDS TO SHOW THIS. Mr. Watkins was very helpful, though, and when I explained my need was able to switch over the reservation and let me take a different truck with a door wide enough to do the job. Excellent professionalism and courtesy. I'll go there again! STILL, A COUPLE OF NEGATIVES. These were failures by U-Haul itself, neither reflecting on Watkins in any way, and the five stars I'd give him are IN SPITE of them: (1) The U-Haul website is very slow for filling out or changing the reservation forms, and asks for "codes" not readily available. (2) As I said above, U-Haul needs to show there are two sizes of 26-foot truck, so others needing to move large objects don't get caught on the same bind I was in. Thank you for addressing these website deficiencies promptly.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffery F. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

the guy 2as really sweet but its not larges 66th st. I can't express my gratitude for all there help. But drop off was nice

Robin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly R. 
Clasificación:
5.0

I can't think of a thing everything was fine thank you appreciate the service

Greg C. 
Clasificación:
5.0

I am very happy with service. Thank you

Delvis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pama C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Solomon P. 
Clasificación:
4.0

El cliente no dejó un comentario.

kelly C. 
No se han enviado comentarios para esta ubicación.

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