The service was excellent, however i was promised that I was going to get my $14 back after drop off. I even filled up the gas tank more than it was from when I received it. King was very nice. Explained everything step by step with no issues.perez Y.
Customer Reviews for Water Boy Water Inc
(Distribuidor de U-Haul del vecindario)
Miami, FL 33136
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- 9/25/2021: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
KING, the manager and operator was efficient, went above and beyond to make my moving experience less stressful. I am impressed by the customer service at this location. This was the best u-haul experience I've ever had. I highly recommend this location to anyone in need of renting a truck. Five stars all across the board!!!Corrine C.
Thanks KING for the excellent service!LEANN P.
Best service I ever had in a UHAUL LOCATION ! Congratulations !!! Thank you so much.georgios V.
Excellent customer serviceGARY F.
Wonderful job thanks very nice and sweetMagic B.
Great servicesNONE J.
Very satisfied. Time was not on my side and King did an exceptional job with his service. Way to go!BENHUR R.
Very satisfied with the serviceOSVEL M.
The person that helped me was extremely helpful and professional. Made the process to be very easy and quick and I appreciated that.Aladdin K.
was great experience, no problems highly recommended would do business againGRANT C.
El cliente no dejó un comentario.Adilene G.
King went above and beyond helping my sons with the truck! I rate King a 10+ ! Helpful and kind! Thank you ðŸ™patrick M.
Make the business look like it opened. The windows was covered with paper. I had to wait more than a hour for the uhaul associate to arrive at the location. My reservation was at 1130am I didn't get my truck until 1230. The associate did apologize and it's not all his fault. My reservation was transferred to him and he stated he wasn't notified about it. The uhaul that I originally had the reservation sshould've contacted the associate at the location first. But he transferred my reservation without my consent because he didn't have the truck I reserved. I called uhaul and there was a 45min wait time and I called the location that originally had my reservation to see if he could send me some where else to get the truck I reserved. The associate said that there nothing he can do and call customer service to get a refund. My experience was bad, really bad. Uhaul, the 3rd party store, and uhaul provided nothing but problem. You put me behind schedule, cost me money, and wasted hours of my day.ANWAR A.
Excellent Servise nice person and everything easy and clean 100% recommendedRAUL H.
5 stars for king!LEONEL D.
El cliente no dejó un comentario.Eliecer T.
Everything was just perfect , the costumer service rep was amazing, his name is King, and that was his treatment.!!!Julia A.
great service. very happy with experiencedaniel S.
Excelente servicio el de la pÃ©sima kingArmando A.
Very good the customer service ðŸ˜Š thanksMercedes M.
Great customer service, very friendly and informative. I was in a bind and he saved the day! Very good prices and easy to find. I would definitely recommend this place to anyone needing a uhaul!dom V.
Love itamal N.
I had a difficult time tracking down the gentlemen who represents UHAUL at this location. I returned the truck on Tuesday 5/18 (one day earlier than when it was due). Waterboy staff was not there, and I left it with the receptionist who receives keys for him. Yesterday I showed up in person to address this, and finally we got the truck check out. Not professional.FELIPE H.
The location is a medical center, no one gives you any drop off receipt ... there is not any sign... badDavid H.
Right now everything is perfect!! Dinamic, super easy website !! Good price! Mr. King is very professional and kind. Was our best experience to rent a Uhaul truck Thank you!!Roberto R.
El cliente no dejó un comentario.zamora M.
Everything wa perfect! We were very happy with the service and the vehicle.LUBOMIR D.
El cliente no dejó un comentario.JUAN JOSE C.
El cliente no dejó un comentario.Ashley H.
Easy pick up and great customer service! Would recommend to anyone looking to rent a moving truck. We had a a moving emergency so we had to get Uhaul last minute and they were very accommodating!SOFIA S.
He was the great help me out with every I need I will tell all my friends you rent from himHasan M.
King was really helpful and explained everything would absolutely recommend.Amine M.
El cliente no dejó un comentario.Pedro S.
This was the most pleasurable experience. ¡Gracias!Jacqueline F.
King was great and courteous. He called me ahead of time to confirm and explain exactly where he was located. He was very thorough with rental details and the process of returning! Highly recommended for professionalism!Jorge C.
Great ServiceLazaro C.
Was a really good experience! King is AMAZING! Thanks for Your wonderfull service. ??miriam R.
Andrew the person who got me my vehicle was EXTREMELY helpful!James M.
El cliente no dejó un comentario.julian R.
El cliente no dejó un comentario.Judy K.
El cliente no dejó un comentario.erick B.
El cliente no dejó un comentario.Ronnie S.
El cliente no dejó un comentario.Manuel V.
Excellent customer service, fast reply, outstanding service .Carmen B.
El cliente no dejó un comentario.Anna G.
El cliente no dejó un comentario.Dana D.
Bad managementhector E.
Highly recommended! Easy pick up/drop off. Location is a few blocks away from downtown and accessible to all major routes and highways. The trucks were spotless and ready to go. The owner is extremely easy to work with, friendly and knowledgeable. You can expect A+ service throughout the entire process.Karl F.
I WAS INCORRECTLY BILLED AND CHARGED OVER $5,000.00!!! AND I HAVE NOT BEEN REIMBURSED.Humdan D.
Amazing service. Very kind and accommodating.farrell H.
Moving is always stressful but thanks to you and the service you provide it made a wonderful experience. From now on I would only use this branch and highly recommend to other friends and familyPilar B.
El cliente no dejó un comentario.ALEX R.
My point of contact was on time, Kind, and explained everything in detail. Thanks for a good experienceLuisa C.
El cliente no dejó un comentario.maria A.
This was the best experience I've ever had moving! The truck was brand new and perfectly clean. King from Water Boy was super helpful as well! I hadn't prepared enough people to help me move so I asked if he knew anyone that would help with moving. King himself offered to help me all day and did an excellent job taking care of everything. I was so appreciative of the services from Water Boy and would definitely recommend them for renting and moving! Thanks Water Boy!Michele T.
El cliente no dejó un comentario.WINSTON S.
This location was very small convenient and close to my moving location. The process was quick and easy. I appreciated all of Kamau's help and will rent again in the future when needed. Would recommend to all of my friends!Ashana R.
Great service! Thank youCHRISTIAN C.
King's customer service was excellent! Very good experience. Recommend this location!Cynthia B.
El cliente no dejó un comentario.Paul T.
Nothing service was superb. He was attentive to detail and I left feeling valued as a customer.Sonless M.
This location was VERY helpful and polite.ivette M.
Professional, respectful and friendly. Great engagement!Trudy M.
El cliente no dejó un comentario.Dritone O.
Great service.Yiesha B.
Everything was great and professional. Will recommend to friends and use myself again.Kip S.
owner was a nice guy. he couldn't print out a contract. I didn't sign anything he just handed me the keys. Upon return, I was charged $76 for fuel citing a contract I never signed or saw that said the tank was at 3/4ths as opposed to 3/8ths. Thank god I took a picture at pickup since the dude couldn't provide me with a contract. I uploaded the picture to UHaul, I've spoken to two customer service reps who looked at the pic, verified mileage and gas tank level, said they made a mistake and I would receive a refund within 5 business days...on July 10th. Nobody called me to tell me that a manager denied the refund because he looked at the contract I never saw or signed and DID NOT LOOK At the Picture of the pickup which verifies 3/8ths of a tank and the mileage...EVEN THOUGH IT IS ATTACHED TO THE FILE IN YOUR SYSTEM. What is going on over there? Please escalate and get a manager to reviewchristopher H.
Thursday August 1st, 2019 Fort Lauderdale, FL Greetings! Dear U-Haul Customer Service Department, The following is to bring forward Mr. King from Water Boy Water Inc. located at 1490 NW 3rd Ave., Miami FL 33136. Mr. King was efficient, professional, attentive and helpful. Mr. King's work ethics were extraordinary. I would like to provide an excellent 10 out of 10 Maximum Rating of Terrific Customer Service to this U-Haul location. Please feel free to contact me if any further questions. Thank you for your valuable time. Regards, Mr. Feliz (407) 747-2429 email@example.comJose F.
Great customer service flexible and willing to go the extra mile to make sure customers are happyeric P.
Outstanding service . Thank you!!!Terrie M.
Impecable serviceJUAN C.
The UHAUL Truck, Front End is less than stellar, A/C works when it wants to, the trailer needs maintenance, some of the aux power ports aren't working. I am over not happy with the equipment. Paid in my opinion a premium sub-par equipment. In all honesty, I would like some of my money back. I will say this the Uhaul rep was great.Richard B.
El cliente no dejó un comentario.ELWARDANY O.
Excellent serviceMarion A.
El cliente no dejó un comentario.Stephen E.
this was the best uhaul experience ever! I highly recommend them. Kanau was great. can't think of any way to improve it. was the BEST !butler K.
Great communicationsSean D.
El cliente no dejó un comentario.michael D.
Very professionalKioka F.
Awesome customer service! Easy and struggle free!daniela S.
El cliente no dejó un comentario.Giacomo V.
Always renting uhaul for your movingRafael H.
El cliente no dejó un comentario.Alexander F.
Great service great location.kamau F.
El cliente no dejó un comentario.bruno V.
Store Rep was very nice and accomadating. Highly recommend this location if you're looking to move in the Miami area!Kayla B.
El cliente no dejó un comentario.Edwin D.
El cliente no dejó un comentario.Jonathan L.
Everything was well prepared. You all are doing a great job, keep up the great work.Vanessa L.
This location made my move very easy. I was in and out with no problem. Fastest U-Haul experience ever! Everyone was kind. The area was convenient. The truck seemed well maintained. Kamau was the best....Niciya B.
We recently moved to Miami and needed a Uhaul to move household items from our new home to a storage facility. We needed it quick, we rented a Uhaul and the same morning picked it up. The service provided by King was impecable, fast, reliable, and very clear. The truck was clean and with a full tank of gas. If you need to rent a Uhaul look no more, THIS IS YOUR PLACE! Thank you for the rental.Natasha T.
El cliente no dejó un comentario.julio S.
Mr. King treated me professionally, truck was clean excellent condition, will rent again process wast fastArmando C.
El cliente no dejó un comentario.John E.
El cliente no dejó un comentario.Hector L.
Great guy there. Very professional and he was passionate about the service he provided us. Great location.jackee B.
El cliente no dejó un comentario.Jason N.
Great work guys.jerome C.
Amazing customer service. Loved it all. Would rent again form this location and from UhaulHernan M.