Customer Reviews for Warrington Business Center
(Distribuidor de U-Haul del vecindario)

181 comentarios

120 Chiefs Way   Pensacola, FL 32507

(850) 438-8003

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5:30 p. m.
  • Sab.: 8:30 a. m. - 3:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(850) 438-8003

120 Chiefs Way
Pensacola, FL 32507

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5:30 p. m.
  • Sab.: 8:30 a. m. - 3:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

TaMara C. 
Clasificación:
5.0

Friendly clean & very quick check in!

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY W. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Serenity D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERENITY D. 
Clasificación:
4.0

I reserved a truck for Friday. Didn't get a truck until Saturday.. Your website said guarantee me a vehicle or receive $50. Didn't receive$50. Employee did a great job of finding me a vehicle next day and calling me. I just disappointed in false advertising.

NATHANIEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
3.0

El cliente no dejó un comentario.

TERENCE M. 
Clasificación:
5.0

The manager was very courteous and professional. He was very helpful and provided me the truck I needed at a reasonable price.

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig C. 
Clasificación:
5.0

100% OUR GO-TO GUYS FOR ALL OUR BUSINESS, RECEIVING, MAIL AND PRINTING NEEDS! ONE- STOP SHOPPING WITH A HELPING HAND AND A SMILE. THEY *ALWAYS* GO THE EXTRA MILE: TOMMY, KEN & KYLE. 😀

Delena D. 
Clasificación:
5.0

Large easy parking lot, easy drop off

Deb M. 
Clasificación:
5.0

Superb Customer service. The staff at this store know how to provide the best experience for the customer. Highly recommend!

THOMAS A. 
Clasificación:
5.0

Nothing!!

DAVID F. 
Clasificación:
1.0

I would like to be contacted by a supervisor ASAP!

STEVEN S. 
Clasificación:
1.0

Having somebody there at all times to check in and return trucks

RAY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony B. 
Clasificación:
1.0

U Haul we rented had a hole in the roof and someone covered it with duct tape and it leaked rain into truck all over my electric couches and ruined them manager at the Chiefs way road Pensacola FL basically said I put the hole In their truck I'm highly upset that my stuff got ruined and I got accused of something that was already there.

MICHELLE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

I've rented numerous Uhaul vehiclea and trailers over the years with 15 moves of my own and now two with my children in college. The folks at this location were the friendliest and thouroghly explained things. I would choose this location over any other I've ever used.

TRAVIS V. 
Clasificación:
3.0

Your staff could be a little more cheery. How ever they were on spot as far as their work skills go, personalities were lacking-in communication with customers & offered no help

AMY A. 
Clasificación:
5.0

Great help with up grading to a bigger truck.

Debby W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawnique R. 
Clasificación:
5.0

Top Notch Service.

THOMAS A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ronald D. 
Clasificación:
5.0

Not a thing I continue to rent from this location because they are so friendly and accommodating..

JOHN G. 
Clasificación:
5.0

After hours drop off

Steven S. 
Clasificación:
1.0

El cliente no dejó un comentario.

COURTNEY T. 
Clasificación:
5.0

?

David D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa D. 
Clasificación:
5.0

The gentlemen working at this location were extremely efficient and pleasant. I had to remt the trailer again and they had me in and out faster than any uhaul, I have ever rented before. They came out in the heat and backed me up just the extra little things that make you want to rent feom them again. Excellent job

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis G. 
Clasificación:
5.0

all is good

JOHN M. 
Clasificación:
3.0

I thought the virtual check-in experience was nice, but I had A LOT of problems with it. It took me probably 6 or 7 times to actually return the vehicle.

Carrie B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Devan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie C. 
Clasificación:
5.0

The customer service skills of the team that assisted me were amazing!! They are very knowledgeable, friendly, and extremely helpful. I truly appreciate all the time and assistance they provided.

JOY P. 
Clasificación:
5.0

Everything was as expected. Quick service with no wait.

DENNIS W. 
Clasificación:
4.0

The only thing I can think of would be to provide newer box trucks. The pickup I rented was essentially brand new with just over 5,000 miles on it; the 15' box truck had about 97,000 miles, but even though it had more experience it was in good condition.

BRUCE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARRETT B. 
Clasificación:
1.0

My service was beyond unacceptable. The company was unable to rent me the vehicle online due to the location being closed. Once I called the customer service line they were not able to help even though I had the reservation number and they had it in there system as well. The company had me wait 2 hours before they finally sent me to another location to be helped. They did not compensate me for my time even thoougghad movers waiting at my home being paid by the hour. The customer service was poor at best. I was very unhappy and would not recommend anyone this location or Uhual in general. They have lost a customer.

LETAURIA P. 
Clasificación:
3.0

El cliente no dejó un comentario.

WENDELL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xiaolun C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Derdia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARYN O. 
Clasificación:
5.0

N/C

JEFFERY S. 
Clasificación:
5.0

excellent overall experience...

MARY L. 
Clasificación:
5.0

The staff were helpful and friendly. Service was above and beyond.

Eric C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ED CALVIN JR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN C. 
Clasificación:
5.0

Good location of to rent from.

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA R. 
Clasificación:
5.0

Quick and easy rental location

BARRY S. 
Clasificación:
5.0

Very nice

Randy M. 
Clasificación:
5.0

The call center sent me to a uhaul 50 miles away and I had to pay a taxi 60.00. When we arrived back with the uhaul truck there was a uhaul rental 1 mile from where we were with the same truck ( more than 1) which made me very frustrated. Other than that all was good.

Annie A. 
Clasificación:
4.0

i reserrved at the locatioon next to airport. at the last minute I am told go to the other side of town. the uber cost me 30 dollars from airport and 70 dollars back from u haul to airport. i normally pay 16 dollars for the location next to airport. this was not fair to me. i did email Uber customer service with no replay.

THOMAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFTON B. 
Clasificación:
3.0

Are use the contactless drop off, which I found very helpful, however customers need to be informed that there is a Cox communication office nearby which interferes with downloading your website, customers need to be sure to turn off their Wi-Fi connection on their phone in order To be able to use that service, other than that I was satisfied

Brenda K. 
Clasificación:
5.0

I will never use online U-Haul again I was on hold for 30 minutes to reschedule my pick up time and then when I got to the location I had to call again because I could not start the online check-in process even though I turn my GPS on and download the app when I finally got a hold of someone on the customer hotline which was 30 minutes later they referred me to another person I was on hold there for 10 minutes and after that the online check-in process was resolved regardless I feel like the online process was a waste of my time and I would not recommend it to anybody the staff at the place I picked it up at are nothing but helpful but Uhaul‘s online process needs some renovations

Frederic P. 
Clasificación:
5.0

Friendly and helpful. Truck was in great condition and ran well. Staff was professional & knowledgeable. Would definitely recommend this UHaul location.

DAWNA B. 
Clasificación:
5.0

Agent was very friendly and ready to assist.

joseph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID K. 
Clasificación:
4.0

I didn't not want insurance but it was charged anyways. Otherwise it was good.

STEVEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE D. 
Clasificación:
5.0

The guy from when I walked into the door until he handed me the key was so professional I enjoy doing business with him I felt very important and he looked at me as far as my time was very important and make sure to get me in and out the door as quickly as possible

Frank O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Noreen N. 
Clasificación:
5.0

Excellent Customer Service and Friendliest staff at this UHaul location. Highly recommended for anyone looking for a great Uhaul experience.

Thomas A. 
Clasificación:
3.0

Initially I had no complaints or problems. They were helpful and very pleasant. Then, I realized that I was not given the moving blankets I paid for. They had to credit the entire charge from my credit card and recharge the new amount. This maxed out my limit and left me on the road with no gas money or money for lodging. Then it was a fight between the business practices between uhaul and my credit card institution. A nightmare! Niether one cared and claimed they were only following protocol.

Alesandra V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam K. 
Clasificación:
5.0

The return attendant was very helpful and knowledgeable

GLEN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
5.0

THE BEST TEAM OF PROFESSIONALS UHAUL HAS IN THE ENTIRE PENSACOLA AREA. I KNOW, IVE BEEN TO SIX OTHERS. AND AS A FREQUENT CUSTOMER , I PREFER THEM-- BAR NONE. I COULDN'T DO MY JOB WITH THE FLEXIBILITY, EASE, AND CONVENIENCE WITHOUT TOMMY AND HIS TEAM. THEY ARE A RARE FIND AND IM GLAD THEY'RE ' ON MY TEAM'!!! ðŸ'ðŸ'ðŸ'ðŸ'ðŸ'

Delena D. 
Clasificación:
4.0

It is a smaller facility but by far customer service is everything expected and more. No over charges when payment comes through, your credit card or bank account, unlike other big rental company's in the area.

PHILIP K. 
Clasificación:
5.0

Every step was seamless! Great customer service and supplies loaded and ready to go. Prompt, professional and very helpful! Highly recommend this location and will definitely use again.

Linda K. 
Clasificación:
5.0

Nothing that I can think of. The experience was quick and thorough. The people there were extremely helpful in getting the trailer hooked up and making sure I was good to go before I left. I will definitely use this location the next time I need a rental.

ROMANO K. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

No improvement needed. This was a repeat rental at this location and was short notice. I used the app to reserve and this time was much smoother than the last. I was in and out on both the rental and the return.

Frank C. 
Clasificación:
5.0

Super Friendly and helpful team at this Uhaul Location. Highly recommended for all your Uhaul rental needs.

Thomas A. 
Clasificación:
5.0

I am an ex-uhaul manager and found their service outstanding! Very professional and the equipment new and exceptionally clean.

Ronnie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick H. 
Clasificación:
5.0

Very nice people

George J. 
Clasificación:
4.0

Some one smoked in the pickup. Luckily I could drive with the windows down. Very efficient operation. I think that pickup needs a tuneup check after a hard drive on the I-10 for 100 miles. Stalled, run rough, and tranny was mis shifting a little.

George L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dhrupad S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

janet P. 
Clasificación:
5.0

Excellent customer service and extremely helpful staff here at this location. I wish all locations had a staff that was this friendly and helpful.

Thomas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
4.0

Equipment was located at both ends of the strip mall so immediate recognition of the shop was confusing. Staff did recover an item that I had left and made my day. Overall a god experience.

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herman H. 
No se han enviado comentarios para esta ubicación.

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