Customer Reviews for Walters Auto Service
(Distribuidor de U-Haul del vecindario)

29 comentarios

11401 Walters Rd   Houston, TX 77067

(281) 377-3686

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(281) 377-3686

11401 Walters Rd
Houston, TX 77067

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

El cliente no dejó un comentario.

CHRISTOPHER P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Oscar P. 
Clasificación:
5.0

Trailer was ready and Tu checked me in and out very quickly. I booked the trailer reservation online and everything went well. The return was especially fast, Tu was in the Parking Lot when I arrived and it took only about 2 minutes for him to take the trailer off my hitch and he completed the transaction over his cell phone. Great Experience.

Warren D. 
Clasificación:
5.0

The management and sales people are EXCELLENT! The general manager runs this place VERY WELL!!!! You will not be disappointed.

JAVIER C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alex E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marisol R. 
Clasificación:
5.0

Gentleman that prepared our rental was very friendly and helpful.

Chris G. 
Clasificación:
3.0

Have the stuff at the original location KLeinwood storage.

Roger M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHINITA E R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron O. 
Clasificación:
5.0

Not a thing. The representative was quick and sufficient.

Elena V. 
Clasificación:
5.0

No complaints

Jamil H. 
Clasificación:
1.0

we only rent the trailer for 24 hours and we had to pay for 48 because they don't open on sunday and I did not need it when I went to reserve the trailer they did not told me that I was going to pick it up some place else until 3 minutes before pic up we lost time going to this place only to be charge one moreday that we did not need ....as for other times I have make buisnes with uhaul its has been good .. thank you for let it me talk about my experience ..

alma E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACY DENI S. 
Clasificación:
5.0

Nothing. Trailer was ready and the facility helped me hook it up and had everything processed quickly and professionally.

duwayne M. 
Clasificación:
1.0

My reservation was for $234 + $5 Admin Fee totaling $239.00. When I arrived at the location I paid $309.10 & the attendant told me the extra charge was in case I went over my mileage & if not I would be reimbursed.

john R. 
Clasificación:
4.0

El cliente no dejó un comentario.

manon S. 
Clasificación:
3.0

El cliente no dejó un comentario.

SERGIO P. 
Clasificación:
5.0

Jeffery at the Kingwood location is a life saver and his customer service was impeccable! Highly recommend this location. Gracias

HELEN W. 
Clasificación:
4.0

tldr: poor reservation and customer service on corporate level, Walters Rd location good RESERVATION GUARANTEE should apply twofold to the fact that I reserved an appliance dolly and did not receive one and that I originally booked an in-town 6'x12' trailer and appliance dolly on Friday Aug 21st, instead ended up with an overly large and 3x more expensive 15ft truck rented 1 way on Aug 29th. This specific location was good, corporate uhaul reservations and customer service FAILED MISERABLY and I barely was able to move in time despite reserving in advance. Customer service has neglected to call me 3 times after telling me to expect a call from a representative. Please follow through with your word and greatly improve booking and customer service for the next customer.

JONATHAN L. 
Clasificación:
1.0

I was rented a truck that should NEVER have been on the road. We didn't make 40 miles before the gearbox had to be replaced. 15% variance to left front wheel. Brake fluid replaced was BLACK and had rubber and particulates in it. They refused new brakes or calipers or drum smoothed because they were within 1-2/1000th of an inch legal knowing we had over 1000 miles to go through mountains. A very frightening experience for 2 woman. Oh and no dash lights to make up any time. Passenger will be 70 next week and my dog is 12-1/2. I'm over 55. It was supposed to be a fun road trip for us girls for 2/12 days and ended up being a 6 day nightmare.

KATHERINE A. 
Clasificación:
2.0

El cliente no dejó un comentario.

THERESA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwen G. 
Clasificación:
2.0

this location wasn't no better. after spending 230.00 in gas he told me that I had to put more in it. then he said I went over the mileage so I was charged for that. My entire experience with U Haul sucked!!! I couldn't return it back fast enough. I'm never using U Haul again!!!

arnita C. 
Clasificación:
3.0

El cliente no dejó un comentario.

AKELA A. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
2.0

I spent quite a bit of time on-line with the specifics of my rental, then had to wait at pick-up for all of my information to be re-entered into the U-Haul system. This has happened before, and I have found the reservation confirmation number and the time taken to generate it is not helpful in smooth delivery of services. The pick-up location owner was very apologetic, but it took us about 45-60 minutes before we were finished with the transaction. I do not believe this was his fault, but due do to deficiencies in the U-Haul system.

Claudia H. 
Clasificación:
2.0

Over charge for dolley equipment not used or requested. Check in/out took longer than expected.

No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba