Customer Reviews for Walls Motor Company Inc
(U-Haul Neighborhood Dealer)

28 reviews

9028 State Hwy 153   Risco, MO 63874
(North of HWY 62)

(573) 396-5392

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(573) 396-5392

9028 State Hwy 153
Risco, MO 63874
(North of HWY 62)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Sharri S. 
Rating:
5.0

Customer did not leave a comment.

Beatrice W. 
Rating:
5.0

Very easy dropoff.

Liza L. 
Rating:
5.0

Customer did not leave a comment.

Natausha S. 
Rating:
5.0

billy was great

steve S. 
Rating:
5.0

Mr Walls was very helpful. Clean equipment. Thanks for everything.

larry M. 
Rating:
5.0

The man at walls motors was a very nice guy very good place to get in and out of I would for sure use this place for my uhaul rentals and recommend anybody use this location

WILLIAM U. 
Rating:
5.0

Customer did not leave a comment.

Debbra C. 
Rating:
3.0

The man met us outside and unhooked the trailer. We were finished in 5 minutes.

Angela B. 
Rating:
5.0

They have an easy in and out location to get turned around. Very nice people!

Brenda S. 
Rating:
5.0

all went good here.

Michael H. 
Rating:
2.0

Reserved 26' truck , utility dolly, hand truck, and 3 dozen blankets. Once at counter we didn't need the handtruck and uhaul refused to remove it from the contract and only gave us 17 blankets. BARELY HALF of what we needed.

JIM C. 
Rating:
5.0

nothing here

Michael H. 
Rating:
2.0

Dishonest

Raymond C. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
3.0

The truck had sticky cup holders, windshield wipers need to be replaced, engine light stayed on from the time I picked it up til I dropped it off, the truck need a wheel alignment horribly, the ramp is hard to get back up, and the furniture pads need to be replaced. I reserved the truck online and it was suppose to be a fast pick up. I was there for an hour and a half because of technical difficulties on Uhaul end. He had to call uhaul and was on hold with them for nearly an hour before tech support answered. They finally figured out the problem and had to walk him through the process to correct it. Meanwhile he had the uhaul warming (which I thought was a great gesture), but he didn't know it would take as long as it did to rent it out. The gas said it was half a tank but by the time U-Haul corrected the issues, when I got in it it was under 3/8s of a tank. So I had to return it with more gas than I received it. When I reserved the truck I didn't take out the safe mode ($45), but I was charged for that and $100 deposit. I wasn't told the amount until he had already charged my card. As many times as I have rented a uhaul this experience is the worst by far & I don't know if I will be using uhaul when I move my things from storage because of this experience. The drive was very horrible because of it needing an alignment. Please fix this truck before another customer have the same nightmare I had. Driving this truck over 330 miles is definitely a nightmare.

Tammy P. 
Rating:
3.0

Customer did not leave a comment.

Natalie C. 
Rating:
5.0

Owner was very nice and helpful.

Gregory T. 
Rating:
5.0

I don't know. I have no complaints.

Shalom L. 
Rating:
5.0

The guy at the location was pleasant to deal with and real straightforward. Very professional and fun guy overall. 10/10

Lino A. 
Rating:
4.0

Customer did not leave a comment.

Tammy P. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
3.0

Have truck at location where reserved at

Sharon C. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY F. 
Rating:
5.0

Customer did not leave a comment.

jeff H. 
Rating:
5.0

Customer did not leave a comment.

shriley F. 
Rating:
2.0

Need more uhail in kennett mo I had to drive 23 miles to get it and only had 40 miles on it so I had to pay more when I drop off the truck but the man was nice to me

roger B. 
Rating:
3.0

Customer did not leave a comment.

Donn B. 
No reviews have been submitted for this location.

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