Customer Reviews for Walker Storage
(Distribuidor de U-Haul del vecindario)

313 comentarios

18365 NW Walker Rd   Beaverton, OR 97006

(971) 238-0392

Horarios de la ubicación

  • Lunes a sábado:
    9 a. m. - 2 p. m. / 3 p. m. - 6 p. m.
  • Domingo:
    9 a. m. - 2 p. m. / 3 p. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(971) 238-0392

18365 NW Walker Rd
Beaverton, OR 97006

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes a sábado:
    9 a. m. - 2 p. m. / 3 p. m. - 6 p. m.
  • Domingo:
    9 a. m. - 2 p. m. / 3 p. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The person was very helpful in clarify the questions and overall process was very smooth and quick.

Deepakraj M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori E. 
Clasificación:
4.0

The van I rented had the blinker and brake light out and the window didn't roll all the way down or up with out me pulling on it. Attendant was pleasant and helpful though!

Misty A. 
Clasificación:
5.0

The customer service rep was fantastic. The equipment was in poor condition. Radio did not work. Climate control did not work. Brakes felt shaky and there was no washer fluid to clean the windshield.

Dan P. 
Clasificación:
5.0

Fabulous customer service. Was a stressful move Lol Thank You. You were over and above. Will recommend

Jackie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Triston D. 
Clasificación:
5.0

I had a wonderful experience. It was quick efficient everything was clean and the lady that helped me was fantastic.

Arron P. 
Clasificación:
5.0

Excellent customer service!

Alexandra R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heedo J. 
Clasificación:
5.0

Easy pick-up and drop-off. Van was in good condition and employee was very friendly while being professional.

Shannondoa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel G. 
Clasificación:
5.0

Great customer service. Owner was very personable & answered all my questions. Convenient location for pickup and drop off with gas station close by. All additional equipment available at the location!

Ethan B. 
Clasificación:
5.0

Lourie is the best, she alway is available to help and accommodate our needs!

Katia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William G. 
Clasificación:
5.0

Great location with great service.

Lori E. 
Clasificación:
1.0

First, I had a 9am reservation and the U-Haul employee arrives 10 mins late to open the office and I end up 20 mins late to getting my destination. Then, I bring it back early and paperwork shows I delivered it 25 mins late. To top that off, I get overcharged by $100 and have to return back to the location to correct the issue to find that the employee is not trained to perform refunds. Now, I have to talk to a manager to get my refund next week. This is horrible service, poor training, and more effort than it should be to rent a truck.

Ryan Y. 
Clasificación:
5.0

The lady that helped me was awesome. She was very kind and helped me when there was some billing issues. Will use again

Jessica F. 
Clasificación:
5.0

Extremely friendly staff. No changes.

KHANJAN S. 
Clasificación:
5.0

The manager Lori was so accommodating, her weekend staff lady was the nicest lady to Chat with. I spent an extra 10 mins just talking. They didn't push me to buy extra insurance or make u feel like you owed them your first born to use a truck. Prices were extremely reasonable! I will never rent from anyone else.

Brandy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

Lori was super friendly and the pick-up/drop-off process could not have been easier.

Melissa B. 
Clasificación:
5.0

Great attitude!!! Excellent service!

Jorge O. 
Clasificación:
5.0

They made the whole rental and return process very easy, and the woman who was working the day I came (3/5/22) was so very kind and helpful.

Emily A. 
Clasificación:
5.0

Lori at walker u haul provided excellent customer service. This is my go to place for Uhaul rental.

Abbie D. 
Clasificación:
5.0

Excelente servicié

Alex V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori E. 
Clasificación:
5.0

El cliente no dejó un comentario.

PradipKumar M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy G. 
Clasificación:
5.0

The only reason I picked no was that it has mud all over the floor mats. Which honestly was no big deal for me but might for someone else. Lorri was super sweet and yall should give her a raise or a useful gift card

Cynthia S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry O. 
Clasificación:
2.0

El cliente no dejó un comentario.

Dylan H. 
Clasificación:
5.0

Nothing. It was the BEST interaction i've ever had and Ashley (I believed.. could've gotten her name wrong but only heard someone say it once) was super helpful and very welcoming especially for my first time renting. She's the best and found out this place was family owned. LOVE THAT!

Molly N. 
Clasificación:
3.0

I never received a receipt which I was told I would receive within 15-20 minutes of me leaving the store. I was charged an additional $50 however I don't know what for.

Alicia C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ravindra R. 
Clasificación:
5.0

Definitely will use Walker Storage again for our U-Haul and Storage needs! Thank you to all the staff at Walker Storage. They were absolutely amazing and took care of us!

Trish M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristopher W. 
Clasificación:
5.0

Customer service was excellent. The vehicle did exactly what we needed it to. I really liked the back up camera in the review mirror. Give the uhaul employee a raise! (I apologize I forgot their name)

Allysa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sophia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas S. 
Clasificación:
5.0

The young lady working was a Gem. She knew her job very well!

Robert S. 
Clasificación:
5.0

Very helpful and easy to use

Alex P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hayden H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Benjamin K. 
Clasificación:
5.0

I really like the service. Very eficience and faster than other locations. We are good!

Nef R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nolan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elsa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica E. 
Clasificación:
5.0

The lady running the place, I'm sorry I can't remember her name, she was AMAZING! Friendly, helpful, and very personable. I will be renting from this location from now on when needed.

Dong K. 
Clasificación:
3.0

In my request process, I never got a completed screen for this reservation and I never got a confirmation email, and it didn't show up in my account, so I didn't rent this vehicle. The only way I knew the reservation had gone through was because the Walker location called me an hour or so after my reservation time to ask if I was picking up the truck. Since there was no evidence my reservation had been completed, I completely redid the request with a different location, and reserved the vehicle there. It was a VERY unsatisfactory experience, but had nothing to do with the location. It was completely about the online reservation experience.

Christina C. 
Clasificación:
2.0

Have more than one person working. Streamline communication between the 800 cal Uhaul number and the Uhaul store itself.

SARN S. 
Clasificación:
5.0

Lori was great! Super friendly, and she made the whole process very easy! I would definitely go back here again and recommend her to friends!

Lori W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tami B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian L. 
Clasificación:
5.0

Pls keep up the good work!

Tue T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Becky K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph P. 
Clasificación:
3.0

The location is okay and car is prepared and maintained. Be careful about how they charge you. I rent one day get charged 2 day. Asked refund and never get the money back in 14 days, then spend a couple of more calls try to get money back. Still reslvoing it now. Really disappointed

ZHAO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick C. 
Clasificación:
5.0

The Uhaul manager, Laura, was exceptional. She was friendly, helpful, and got us in and out with the equipment we reserved. The cargo van we used was a 2nd option because the van we were supposed to use had not been returned on time. As a result, the van was clean on the inside (thanks to Laura's hard work) but dirty on the outside, especially the windows (which I had to stop and wash myself), the driver-side visor was broken and un-useable, and we found out later that the passenger side window would go down, but would not go up again (which was a huge inconvenience because it meant we could not secure the vehicle and one of us had to stay with the van at all times) After several tries and turning the van on and off we managed to get the window to go back up, but then had to leave it up for the duration of our rental as we did not have confidence we could get it back up again. I would definitely go back to this location again because of the great experience with the manager, Laura, but would hope the equipment she has available next time will be better maintained!

Jeffrey K. 
Clasificación:
5.0

Super service clean facilities and equipment

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caitlin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laxman Kumar G. 
Clasificación:
5.0

Very helpful and fast. My new favorite U-Haul location.

John D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Yves C. 
Clasificación:
5.0

The van I rented was excellent with one exception: it constantly pulled to the right.

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vijay M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

YU-SHENG O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katia A. 
Clasificación:
1.0

El cliente no dejó un comentario.

KRAANTHI P. 
Clasificación:
5.0

Location and service for the truck itself were exceptional. Unfortunately our Moving Help service did not show up nor respond to multiple calls and emails. My wife, who is recovering from giving birth, and I were forced to pack our own truck in the heatwave whilst looking after a newborn. Strongly advised to be cautious using Moving Help as the service and communication is disgusting.

Philip C. 
Clasificación:
5.0

Extraordinario servicio al cliente

KIRUPASHANKAR T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chung Koo K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vasu M. 
Clasificación:
5.0

The lady who helped me was awesome! Great customer service.

Devon E. 
Clasificación:
3.0

Equipment was not ready. Last customer left it with only one quarter of a tank and I was charged for gas.

Jennifer A. 
Clasificación:
5.0

Very friendly and helpful!

Jessica L. 
Clasificación:
5.0

I've rented a few Uhaul's over the years and the Walker Storage location has the best team I've rented from. Especially during the pandemic they are exceptionally clean and on point for distance and safety. 10/10 have recommended them to several family members.

Mary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

I love your consistency . Kathy is naturally accommodating and informative. Thank you for being so helpful ! Other employee, (didn't catch her name) , was so helpful and understanding when we had to come back to retrieve our parking permits we forgot the first time we rented the week before. Thank You! Uhaul has awesome employees. LW

Linda W. 
Clasificación:
5.0

Great customer service at my pick up location

Amanda F. 
Clasificación:
5.0

Keep up the Great work! Very pleased. Staff is very courteous and helpful. Location is so convenient too. Thank you! LW

Linda W. 
Clasificación:
5.0

The customer service rep was funny and so helpful!

Gabriel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam H. 
Clasificación:
5.0

Excellent customer service, I will definitely rent from this location again.

Danielle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

seth Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

kent B. 
No se han enviado comentarios para esta ubicación.

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