Make sure uhaul is cleaned properly. The pick up you have to do on your phone is too long and ridiculous. Took over 30 mins to pick upChristy Y.
Customer Reviews for Walker South Storage
(Distribuidor de U-Haul del vecindario)
Denham Springs, LA 70726
(On Hwy 447 South 5 miles south of I-12)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 9 a. m. - 5 p. m.
- Mar.: 2 p. m. - 5 p. m.
- Mié.: 9 a. m. - 4 p. m.
- Jue.: 9 a. m. - 5 p. m.
- Vie. - sáb.: 8 a. m. - 4:30 p. m.
- Dom.: 1 p. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Daryl H.
El cliente no dejó un comentario.Jerry T.
The front end on the truck is in terrible condition. It took the lady almost 25 minutes from the time she started the paperwork before I could leaveJOHN S.
El cliente no dejó un comentario.DARREN F.
Rude and unprofessionalAlberto H.
El cliente no dejó un comentario.Angel B.
had to drive 43 miles out the WAY to deliver truck. I told her we had three places in DeRidder. Because she didn't see them it caused me to waste time and put more miles on truck.David B.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.Kristina H.
I dropped off the trailer before they opened for the day but I've dropped off at this place before and it is always very organized and easy to drop off at. ¡Gracias!Ramon V.
Great serviceJOHN K.
El cliente no dejó un comentario.GARY W.
El cliente no dejó un comentario.Jaime T.
El cliente no dejó un comentario.Michael C.
The owner was very helpful & I was grateful for her.AYUNTA W.
El cliente no dejó un comentario.tina S.
Dealer of the uhaul place was rude and not friendly at allCelest H.
El cliente no dejó un comentario.Adrienne B.
El cliente no dejó un comentario.Anna P.
El cliente no dejó un comentario.John V.
Ms.Judy was rude to me when I started having trouble accessing my code for the lock box.I'd suggest that she be a little more understating because it wasn't even my fault, it was a system error that have me the wrong code and she wasn't even apologetic.Thaleisha H.
Got trailer home and loaded and found out straps were in bad shape.robert L.
Make check out/in less complicated and time consuming. Have representatives more thoroughly check for cleanliness before renting.Johnny C.
El cliente no dejó un comentario.Keaton G.
Nothing! Uhaul rep was friendly and helpful. Made the pickup process easy, quick, and reassuring.JAMES H.
El cliente no dejó un comentario.DARYL H.
I will NEVER use UHAUL again. This was my FIRST AND LAST time working with them. First of all, I made m yh reservation at a location close to where I needed to pick up my load, and i got an email confirmation with that location on it. At the time of my reservation, I recieved a call from a DIFFERENT location saying that I was supposed to be there instead. This put me about 15 miles out my way. So because of this, I needed up having to pay an extra 30 dollars in mileage that I DID NOT SIGN UP FOR. I understand a location not having the equipment you may need, and because of this, the first location I reserved was actually my second option. Had I not gotten a phone call, I would've never gotten my truck. I want my 30 dollars back since YOUR SYSTEM made the error, otherwise I never would have made the reservation. I will NEVER USE UHAUL AGAIN.SAMANTHA K.
El cliente no dejó un comentario.Alysha C.
I completed everything online before hand and it was a breeze. However the check in at this location took a long time. It felt like she was completely setting my rental up again from scratch and was changing things on my reservation. However, the truck was in perfect condition.Brian W.
El cliente no dejó un comentario.CHRISTOPHER B.
El cliente no dejó un comentario.Theo C.
Very unhappy with the service and the way my family was treated. I hope that I never have ti use uhaul again.Candace A.
Internet service is a little slow in your area. Not sure what you can do about that though. Thank you for helping me Judy! Your the best!rita G.
El cliente no dejó un comentario.lucy C.
When a customer reserves a equipment and you tell them you will call, call with in 15 minutes. Getting a call 3 and a half hours later when you need to drive from there to Youngsville load up drive to Plaquemine and deliver to back to Walker before 7:30 pm is ridiculous. I paid for 24 hours I shouldn't have been rushed. That truck was available at 10:30 am when I made my reservation but I had to drive around Baton Rouge and hunt down that Truck. No one helped me find one and half into checking it out I get a call that a truck was available south of Baton Rouge then I worked my butt off to get the Truck back before the deadline given or I would have been charged another day. RidiculousRonald B.
El cliente no dejó un comentario.MELVIN M.
It's a bit far from my area of preference.Takenia R.
El cliente no dejó un comentario.lena G.
Reserved online.When I returned unit was told to give the owner her keys.No greeting.Rude is a understatement.Being a manager at a franchise dealer I've never been treated so poorly due to my skin color.This lady should never represent a great company like Uhaul.People of color stay away.We are not welcome.Would have given her a zero star but it's not a option.Beware!Worse customer service experience everAPRIL M.
I needed to contact your customer svc dept because of a issue with the self check in process. All I can say is sometimes the representative on the phone should listen more before cutting a customer off before he is completely done explaining the problemGregory H.
Trailer hitch was not locked in place. I was told to push the button and twist it each time I stop. Had a male neighbor come over and lock it in place before I left to drive 700 MilesRoxie H.
El cliente no dejó un comentario.april L.
She went the extra mile could not get any betterJOHNNY M.
El cliente no dejó un comentario.Tracy C.
El cliente no dejó un comentario.Amanda S.
Terrible serves and rude owners. Definitely will never rent from them ever again. Charges you out the ass for what we they say and will run your card without askingjonathan D.
Maybe tell her son not to ask for guns when customer are presentRAUL A.
El cliente no dejó un comentario.MATTHEW Y.
El cliente no dejó un comentario.STEVEN P.
The owner is rude and ask way too many personal questions.Jun S.
El cliente no dejó un comentario.paul K.
Great Customer service, and very clean trucks! Will def use again if we need a truck and will refer!JASON F.
El cliente no dejó un comentario.James N.
Mrs. Judy was very helpful and pleasant. She made our rental experience easy and carefree. I would definitely refer this uhaul agency to family and friends.John C.
El cliente no dejó un comentario.marc R.
I've used Walker South Storage multiple times for truck/trailer returns. They are great and helpful folks.ALBERT C.
El cliente no dejó un comentario.ASHLEY P.
Staff was rude and crassDavid J.
El cliente no dejó un comentario.bernard K.
El cliente no dejó un comentario.MICHAEL R.
nothing great servicejason S.
The lady that rents the uhauls in Walker, give very Thorough instructions. She even Demonstrates How everything works. She is awesome!Melissa M.
El cliente no dejó un comentario.Katina C.
El cliente no dejó un comentario.Harrison D.
Nothing. She was very thorough.Glenn B.
El cliente no dejó un comentario.JENNIFER L.
Thanks to Mrs. Judy, She was very helpful and made the rental process easy for us.John C.
El cliente no dejó un comentario.Chris C.
El cliente no dejó un comentario.pearlie W.
As always; first class service!GREGORY S.
El cliente no dejó un comentario.Bryan B.
The lady there was very helpful. She helped me out of a rental from another location that failed badly.Kurt A.
El cliente no dejó un comentario.TERRY K.
El cliente no dejó un comentario.STAN W.
First if all, one of your 1-800 reps apparently can not read the instructions in front of her eyes!! I had called to price a pull included trailer, which was best buy: rent in North Louisiana, for round trip or in Walker, Louisiana-1 way. I told her exactly where I would be going and exactly where returning said trailer. Round trip from Bastrop, LA, returning to Bastrop, LA From Bastrop, LA was around $20.00 a day, pick up from Bastrop, LA return to Bastrop, LA. THEN SHE QUOTES A PRICE OF $44.00 FOR 2 DAYS FROM WALKER, LA TO BASTROP, LA. You can imagine my surprise when that was not the price at all but almost double!! Was I pleased? NO!!!!!!!!!! Either your company needs to hire people that can read or retrain them. Should I need a rental, Uhaul will definately be my last choice, there are others Companies out there that rent!!!!!!! A very unhappy Uhaul renteralice B.
El cliente no dejó un comentario.Susan B.
El cliente no dejó un comentario.Leslie G.
Very organized location, very helpful, friendly, would recommend to anyone. Thanks.Bret H.
El cliente no dejó un comentario.Edwin M.
El cliente no dejó un comentario.karen L.
Ms Judy was very nice and friendlybobby B.
El cliente no dejó un comentario.karen L.
El cliente no dejó un comentario.JOSEPH S.
El cliente no dejó un comentario.Orsonna L.
El cliente no dejó un comentario.adrienne B.
Best uhaul rental experience yet. Walker north storage has my forever business!!James R.
Customer service needs to improve ms Judy Gave me attitude the entire time as if I didn't pay her to store my vehicle for 5 years, I drove 15 hours to walker Louisiana and expected to be treated with love and care.mark J.
The lady in the office was extremely rude and the unit had a low tire that we had to wait an additional 10-15 minutes in order for her to air it up.Deana B.
Mrs. Judy was very nice and professional, I would recommend Walker South Storage for all your moving needs.Billy J.
El cliente no dejó un comentario.RICHARD M.
El cliente no dejó un comentario.THOMAS J.
Get rid of the uhaul rep. at the locatiopatrice H.
El cliente no dejó un comentario.Don G.
Very friendly and understanding of my frustrations.bailey P.
El cliente no dejó un comentario.Amy C.
We had excellent customer service this weekend at the Walker South location. The service attendant went above her duty to be helpful and kind to our family. We will recommend this location to everyone. Tabtracy S.
El cliente no dejó un comentario.Derrick G.
El cliente no dejó un comentario.Eva E.
El cliente no dejó un comentario.Lori G.
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