Customer Reviews for Wadeson Home Center
(Distribuidor de U-Haul del vecindario)

108 comentarios

60 Forester Ave   Warwick, NY 10990

(845) 986-5484

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(845) 986-5484

60 Forester Ave
Warwick, NY 10990

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

It was a pleasure doing business with UHaul located in Wadesons in Warwick. Staff was polite and helpful. Two thumbs up!

annmarie S. 
Clasificación:
5.0

All good!

CHARLES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian C. 
Clasificación:
5.0

everything went smoothly.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
1.0

Better communication with checking in and checking out with customers and also being able to call live representative. To get us through the process Specially if you never did it before

Natalijie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Declan H. 
Clasificación:
3.0

I was charged for a hand truck I did not use because i moved it since it was in my way in the back of the truck, extra $40, I was also charged an extra 20 miles because they would not bring a truck to the location near my house. I rent from haul all the time {usually trailers} but i will be looking elsewhere from now on.

JOSEPH G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET G. 
Clasificación:
1.0

The van was very dirty the man told me to bring it back in the next day and exchange it for another van which was wrong I didn't need to do that which costed me more mileage and my time on a Sunday to come in there also he charged me insurance that I did not ask for his attitude was very poor I would not recommend anybody rentinganything from there

gary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry V. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Everything was on point from the beginning with the person who got me the truck. I'm taking it back I didn't have to wait for a receipt they would email it to me and that was pretty cool because I was in a rush. Bravo and thank you.

LUIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
2.0

The sales associate was not pleasant all. It felt like she didn't want to be bothered. Wouldn't answer our questions, just gave us a look. No communication when final invoice was processed. I did get a discount due to an error on their end. I request for a 10ft truck and my reservation was entered for a cargo van.

dasiy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

elizabeth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory H. 
Clasificación:
3.0

Employee preformed the required inspection of the car trailer focusing on the turn signals and brakes. He omitted the fact the rear marker lights were not operational. Unfortunately I didn't take note to this until I began towing my vehicle in the dead of night. In addition the employee had informed me that rear side marker lights which were missing was previously reported when if fact they weren't because they were present in the inspection pictures forwarded to me by UHAUL.

Michael W. 
Clasificación:
2.0

El cliente no dejó un comentario.

frank G. 
Clasificación:
3.0

The clerk is very short with the customer.

Tamara H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
4.0

Help customers remove the trailer from receiver.

JESSEPETER D. 
Clasificación:
4.0

You guys were great. Your daughter too. And the 2 clueless knuckleheads before me were were as entertaining as they were stupid. FYI dollied my car 930 miles and the serpentine belt broke as I pulled into the return location

Ed K. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHERANN W. 
Clasificación:
5.0

offer a "grace period" of an hour or so before I have to pay for another day

Greg K. 
Clasificación:
3.0

Generally ok experience except that only one person knew how to handle the uhaul returns and he took his time- maybe 20 mins to show up from the “back” and when he was done checking the truck, he didn't even tell us and dropped the receipt off to someone working in the front of the store. We were hanging around for 15 extra minutes where we met him and he didn't bother showing up to let us know we were done.

Diya R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE E. 
Clasificación:
5.0

Make sure all tires are at max pressure.. and also that running lights work

James R. 
Clasificación:
5.0

Prompt courteous service. Answered all questions. Gracias

Nina P. 
Clasificación:
5.0

Everything ok

Marvin G. 
Clasificación:
3.0

The interior of the vehicle was not clean

Patrick E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Salvatore M. 
Clasificación:
5.0

The man who took the return went above and beyond backing the trailer in to a spot I felt uncomfortable doing.

Sharon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn G. 
Clasificación:
3.0

El cliente no dejó un comentario.

MONICA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Josefina P. 
Clasificación:
1.0

Truck was in bad shape. Upon returning was charged exorbitantly more then what I was told it was going to be.

Nathaniel W. 
Clasificación:
5.0

very easy transaction. Stephen, the Uhaul rep at Wadeson was very helpful, especially when my cell phone couldn't connect to the internet to return the truck. Will definitely use them again if I need a Uhaul in Warwick.

Charles S. 
Clasificación:
5.0

Horrible experience with call center. Was lied to over the phone. The location worked well with me but the call center was terrible and nothing was done correctly. My reservation was not updated and was charged for three days when I was supposed to be one. Terrible experience.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

Well done, very professional!

Marie K. 
Clasificación:
5.0

Will do business again Thanks

Zabeeda K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward V. 
Clasificación:
1.0

El cliente no dejó un comentario.

DENTON O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reinaldo S. 
Clasificación:
5.0

Staff is very helpful and professional!

Joseph K. 
Clasificación:
1.0

Call me 845-222-2235 and I will tell you about my horrendous experience.

John C. 
Clasificación:
5.0

Had no issues or problems with rental made at Wadeson's in Warwick, NY

Patricia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

Excellant service

Julius O. 
Clasificación:
5.0

Don't have your office (not Wadesons) call me and tell me there won't be a truck available, create a crisis for me and hang up on me when all they had to do was call Wadesons to find out the truck would be back and ready for pick up by me. Disgraceful!!!

Robert R. 
Clasificación:
5.0

Nothing needed improvement…they were great!

Martin A. 
Clasificación:
4.0

It was hard to know where to go to drop the trailer. The man was friendly once he came out.

Amber L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
1.0

Train them how to have human respect!! Very rude,nasty and totally unprofessional.

Heath N. 
Clasificación:
5.0

Also friendly & helpful

Thomas B. 
Clasificación:
1.0

My original reservation for 2:30 PM in Sparta was changed to 8:00 AM in an email I received at 8:16 AM and then when I did not pick up the truck before 9:00 it was cancelled. I was only able to get a truck because the tech in Sparta worked to make it right. Wadeson was fine (4.5 star) but I have nowhere else to include this information.

Christopher D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
1.0

I have never left a review before good bad or otherwise but this was the Worst experience ever. Was told I would pick up both truck and trailer from the same location 5 mins from where I lived. That did not happen. I had to pick up the truck 30 mins from the location I was told and then later the trailer an hour from where I was originally promised. I apparently signed an authorization im still confused about and was never made aware of. And then I was charged an extra 25 dollars for the trailer. And to top it all off I was charged an extra day when i dropped the equipment of at the designated date time and location. All in all worst customer service and experience and i will never use Uhaul again if I can avoid it.

staphanie R. 
Clasificación:
5.0

easy in, easy out

David H. 
Clasificación:
5.0

nothing

Robert Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
4.0

El cliente no dejó un comentario.

William B. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANKR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jo Ann T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia M. 
Clasificación:
3.0

The customer service was terrible. The person that runs that location needs to re-evaluate what he wants to do for a living because client service is not for this person. Very rude and unaccommodating and unhelpful to say the least.

Richard D. 
Clasificación:
5.0

Store was great! Seamless pickup and return! Will rent there again!

Kathleen S. 
Clasificación:
2.0

WAY TOO EXPENSIVE. UHAUL IS SO EXPENSIVE FOR NO REASON. What a waste of money, I am SO DISSAPOINTED.

Laura G. 
Clasificación:
5.0

Make sure gas tank is full at pick up so it's easier to fill tank before returning truck. My truck had 3/4 tank when I picked it up . It was hard to fill to that exact amount before returning.

Teresa V. 
Clasificación:
5.0

El cliente no dejó un comentario.

James Q. 
Clasificación:
5.0

Truck was in very good shape, especially considering it had more than 115k miles on it.

James C. 
Clasificación:
5.0

I lived the guy that helped me. He is there during the week. So friendly and well intentioned. I really appreciated him.

Amy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clement C. 
Clasificación:
5.0

The after hours drop off process was difficult. I was unable to share my location. I opened location settings and it still didn't work. I anticipate that I didn't get charged. Everything was screenshotted and is available for review.

Roseanne E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven O. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
3.0

I did not like that I had to drive all the way to Warwick NY to pick the trailer. I find it hard to believe that it was the closest one to me.

Michael R. 
Clasificación:
4.0

El cliente no dejó un comentario.

LESLIEJEAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA A. 
Clasificación:
5.0

Sending the pictures via e-mail didn't work for me. I prefer checking the vehicle in person as in the past? Some things work better low tech, in my opinion. In my case, no harm was done by my not being able to access the pictures since the vehicle was new with no dings. However, if a question arose, it could have been a problem.

Carole L. 
Clasificación:
3.0

don't understand the reason for a 75 dollar cleaning fee for a 1 day rental were i returned the vehicle in the same condition that i received it in.

Stanley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clement C. 
Clasificación:
5.0

Good service. Thank you so much

Franklin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik W. 
Clasificación:
5.0

They were great

Tangela C. 
Clasificación:
5.0

Insurance coverage which is not needed if your own auto insurance covers rentals should not be automatically applied to the invoice. The Uhaul dealer should ask the customer if they want to add this coverage or not. This is the way is always used to be ( I have rented from Uhaul over 20 times over the years). However this time it was on the invoice and when I asked the dealer/cashier to remove it they stated it would be involved and take time to do it over. As we were running behind schedule I decided to leave it and pay the extra $ 14 for insurance which was not needed in my case. This is not a good way to do business... Uhaul should go back to asking the customer if they want it applied before adding to the invoice. Or they should have a easy and quick way to remove it and make sure the cashier/dealer explains this charge to the customer.. In my case it was not even mentioned until I questioned it.!!

RUSSEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
No se han enviado comentarios para esta ubicación.

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