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WILLIAM W.
Customer Reviews for Wades Texaco Service
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Easy to pick up at this location with mobile pick up.
Leonard Q.By far the best uhaul experience I've ever had in my 20 plus years of using uhaul service's. In and out for both pick up and return. Very very helpful and knowledgeable people at this location!
THOMAS M.Uhaul tech damaged my back up Camara and license plate during hook up. And he lied about it.
LATONZA D.Make sure that there is wiper fluid in the engine so the customer can clean the window.
CHERI S.We were truly satisfied! Thanks!
ERIKA Y.Very helpful. Cab smelled like cigarette smoke but I can look past that for the most part. It was clean and quick
WAYNE T.It was much easier than anticipated to complete the automatic check in. We were nervous that a lot could go wrong, but it didn't.
Kevin O.Web site recommendations for best location should be based on customer's actual address, not just zip code.
robert M.Absolutely the best experience I've had with uhaul. Friendly staff.
CHRISTINAYAMILE D.The salesman was a very helpful kind person.
TONYA M.Good personnel at this location. Equipment was in good shape, clean, good tires. People hooked up trailer and checked function to insure a problem free trip.
Keith F.Employee was checking me in before I even got of of the truck. Very fast drop off.
James L.I would recommend them to Wade's. Nothing needs to be changed.
Stephanie D.This location needs more space, way to crowded. But convenient.
LYLE R.Great employees and staff always helpful.Great Location to rent from!!!!!!ðŸ‘ðŸ‘
James R.Service was excellent! Very helpful attendant and fast process.
Barbara Z.This location is over charging customer with mileage. I drove a uhaul truck for only 10 miles had it for 1 day 10am pick up Saturday and drop off Sunday 10am, was charged for 31 miles at a charge of $1.19 total $36.86 when my husband went back and talk to them they said they had to go what's on the odometer. Which I don't understand how a 5 mile trip each way can total to $36.86 31 miles. Please do not rent a truck from this company it's clear that they are over charge and don't care that they are.
TAMARA D.The place smelled like an ashtray. It was awful having to stand inside even with a mask on…like I was smoking a pack of cigarettes myself just standing there.
BRYAN M.CLEAN. UP. THE. LOCATION! Walking in, the place looked overdue for an inspection. Walking in the thick smoky air coated my longs and I had a whole mask on. The first man we encountered at the computer was not in any hurry to help us with anything so we waited for another gentleman. The other gentleman was very nice, attentive, and tried to make sure we had everything we needed. The moving pads were gross and itchy, and retrieved from some bin. These pandemic days, I would certainly expect more hygienic standards, especially since the staff did not wear masks either.
Shardae O.Excellent and courteous professional service. Got hooked up quickly, I had filled out questionnaire on line and my paperwork was ready to sign! Trailer (4x8) tracked perfectly and was easy to manage.
Avery D.So the place itself is a wonderful bit of Americana, nice atmosphere, newspapers lining the walls, pungent smell of cigarette smoke. The merchant took some money off my rental because he didn't think it should've been that much and also was perfectly nice getting things set up. My only annoyance is when examining the rental agreement when I went to drop my truck off was the handwritten note on the back of the agreement I had signed stating the customer acknowledged a patched repair of the roof and that I accepted that risk â€" he didn't mention it, I didn't know there was a back to the paper I signed. Also it's hard to plan to return a rental at 5/16s a tank.
Justin K.Thank You.
VIVIAN J.Stop charging for mileage. Had Lowe's or Home Depot had trucks. I would've rented from them. They charge $20 for 75 minutes and $5 for each additional 15 minutes. They do not charge for mine leave. But they do require that you fill the tank back up.
DIMITRA C.The truck cab smelled like it had been sitting in a farm yard or possibly the last user had an bladder accident.
Stephen W.The proprietor had no interest in helping us. Seemed bothered by our being there, and sent us on our way with the hitch mounted incorrectly.
JOSHUA L.Great rental
KAI R.Convenient and fast
VERNESSA C.Location is dirty, disorganized and smells like thick cigarette smoke. Windshield wipers on truck were terribly broken and I was stuck driving on I95 in a torrential downpour with no wipers. Overall a harrowing experience.
RACHEL H.I have no comment for improvement at this time I was pleased with the service provided
BRIAN S.Every time I rent from these guys it's always the same great experience.
ERIC S.Quick, efficient, in and out.
JOHN Z.Attempt to meet the customers' basic needs- not expecting you to exceed them, but to at the minimum meet the customers' needs and be pleasant & help your customer.
JULIE S.I would not recommend U-Haul to anyone. The truck we rented was rented to someone else. Was put into a smaller truck the same night but could not pick the truck up after hours like we had set up. Finally was able to get the truck for the next day call to ask if we can return it on Sunday since we were not able to get it on Friday like we have scheduled. We were told it could take 3 to 5 business days to get that request resolved. We still need the truck returned it Sunday because we were not able to rent the truck Friday like we had reserved. And take it back on Saturday we had to pick it up Saturday return it on Sunday And were charged another $128 for an additional day because yall messed up.
Philip L.When I arrived to pick up the trailer that I reserved, the employee asked me for my “light capâ€. I told him I didn't know what that was, and he told me he was sorry but he could not rent the trailer without a light cap. He advised that I go to another UHaul center in my city for the missing item. I went to the other location, purchased an adapter to connect the trailer lights to the light system on my vehicle. When I returned for the trailer, another employee told the gentleman that sent me away that they sold the adapter at their location. I spent at least 20 extra minutes and fuel driving around my city for a piece of equipment that was at the initial location all the time, with barely an apology for the miscommunication.
ROGER M.Really nothing they were friendly and knowledgeable
SABRINA A.Your mobile app sucks. It is ridiculously clunky sometimes and made returning the vehicle a nightmare. It gave me instructions to drop the keys in the Dropbox, then after I checked back later asked me to take pictures of the odometer, parking, etc. Thank God I did it beforehand on my own initiative. But it was a complete headache.
Zachary S.Nothing I scan think of. Excellent service.
JANET M.The service was great!! The truck was very clean. There is nothing you could have done better. Definitely will recommend your location.
VALENCIA D.The staff was very nice and professional
joseph T.Nothing. You guys where exquisite!
BENJAMIN L.Very straight forward experience. Super simple pick up and drop off and helpful staff. Only downside was that the place smelled heavily of tobacco smoke.
ERYN G.Stuff was super friendly and helpful. service was fast and to the point. The only thing is that the place smells like cigarettes, really strong, I had to step out a couple of time.
CARLOS L.Key was put in a drop box next to the front door after parking the car and worker said they don't have it or can't find it.
Juan G.I don't like that I got a call at 5:00 on the day before I was suppose to pick truck up that they changed my pickup location. They added 150 miles but that wasn't beneficial to me. It was inconvenient. I ordered in advance. Had to arrange someone to take me back to get my car because of changes.
LORI C.