Customer Reviews for Wades Texaco Service
(Distribuidor de U-Haul del vecindario)

3,897 comentarios

1911 Guess Rd   Durham, NC 27705
(S Of I-85)

(919) 286-1184

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 6 p. m.
  • Sab.: 8:30 a. m. - 6:30 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(919) 286-1184

1911 Guess Rd
Durham, NC 27705
(S Of I-85)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 6 p. m.
  • Sab.: 8:30 a. m. - 6:30 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Washington P. 
Clasificación:
4.0

Location is somewhat crowded, but the staff was very helpful and efficient.

Kevin R. 
Clasificación:
4.0

El cliente no dejó un comentario.

mike S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tim P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kathleen B. 
Clasificación:
1.0

My door was broken, and roadside assistance removed the support cables, making the door extremely heavy and dangerous to open and close alone. I should have received a replacement.

Joseph O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny L. 
Clasificación:
3.0

Wait time.

Dana C. 
Clasificación:
2.0

Our schedules pick up time was 8:00am. The man who runs the store was there by 7:45 but refused to open until 8:30 We had movers and were paying them by the hour. When I called U Haul to complain all they did was refund me $50. They offered to transfer my call to another department but by then I had been on hold for 49 mins. I asked the person I spoke to to E mail me some information and she did not do it. Our pick up location was changed the day before from a place that was open before 8:00.

Tim E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sifron B. 
Clasificación:
1.0

Truck was not at the original location despite apparently having a lot of inventory. Sent me to Wade's where we had to wait for 30 minutes for him to open despite him being there and being very rude. I could not get the online to work and he blatantly would not help me and ignored me at first then finally grudgingly helped me. Horrible experience.

Joseph L. 
Clasificación:
3.0

Smoother experience overall to reduce stress

Chandravadan P. 
Clasificación:
5.0

Service has always been great

JAMES W. 
Clasificación:
4.0

I never asked for the dolly and now I have been charger for that. The guy told asked me about the insurance and then he was I don't have pads so take a dolly. But I never requested it! Do not try to play smart with your customers!

Mateo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robinson S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy E. 
Clasificación:
5.0

I thoroughly enjoyed this. Mr. Wade was very nice and helpful through the whole experience. I would definitely recommend this location to my friends

Barbara M. 
Clasificación:
2.0

Smoke filled office. Older non customer friendly employees.

Monique C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ODell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emilie R. 
Clasificación:
5.0

Good good

Ocando G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sherry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian M. 
Clasificación:
5.0

Wade's Texaco always provides excellent customer service.

ROBERT S. 
Clasificación:
5.0

The process was quick and the truck and trailer were excellent. Highly recommended.

Scott L. 
Clasificación:
5.0

Great crew to work with

THOMAS J. 
Clasificación:
5.0

Location was convenient and on site personnel were friendly and knowledgeable.

Adam M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

Easy pickup and drop off at this location

Oliver N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

A little bit of a challenge to maneuver a trailer around as it is really small but workable. Guys working there are good guys

Ribert A. 
Clasificación:
5.0

Great location. Great team and service. Super helpful and responsive. Great experience. Highly recommend.

eric U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yunran C. 
Clasificación:
1.0

Ordered a 20 ft truck; received a 15 ft truck Selected a pick up location; had to go somewhere else Ordered a queen mattress bag; not available Ordered 2 dozen pads; only received 1 dozen VERY DISAPPOINTING

John E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jasper A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brett W. 
Clasificación:
1.0

Uhaul was given on empty and owner had a problem with mileage that car was returned in. Very rude. I have proof as well

dajohn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
4.0

The staff was friendly and helpful. The van I rented was clean and available when I arrived. A big THANK YOU to the 2 men. Their customer service was great!

BRENDA C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Phoebe W. 
Clasificación:
5.0

The gentleman helping me with my uhaul pickup and dropoff was very kind and knowledgeable. He made the process run very smoothly and answered all my questions.

Tivon F. 
Clasificación:
3.0

Owner is a heavy smoker and the cab of the truck smelled like smoke just from him moving it. It smelled horrible the entire 8 hr trip.

FRANK N. 
Clasificación:
3.0

help explaining how to hook up the trailer incase I need to take it off my car and put it back on. Make sure I know how to hook up lights, etc. How to lock it.

Jordan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

NIAJAH B. 
Clasificación:
1.0

Improve customer service. My experience was terrible.No one gave me a tour or instructions about the Uhaul truck, thank God as remembered from driving a similar Uhaul truck last year. I had to put the dolly on the truck by myself and I had to figure out how to lock the sliding door. And I was charge two times for service s rendered in which I have looked into.

CAROLYN A. 
Clasificación:
5.0

Keep furniture blankets in stock! Otherwise a fine experience.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
3.0

The check-in process was so long and tedious. A lot of it couldve been done beforehand and not at the location itself.

Vijaya K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

gabriela M. 
Clasificación:
3.0

The guys are always friendly and the process is painless. I have rented from Guess Rd, Durham for every move unless they were unable to provide a vehicle.

Tosha W. 
Clasificación:
5.0

Thank you as always

ARLISIA L. 
Clasificación:
5.0

Nothing went very smoothly. Thank you for your customer service.

David R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mariam A. 
Clasificación:
3.0

Rude men

LAKEISHA M. 
Clasificación:
5.0

Great, honest, and friendly customer service!!

Chautina G. 
Clasificación:
3.0

Gracias

Lorena H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario W. 
Clasificación:
5.0

EASY!!!! Great experience and everything went as advertised!

CHARLES M. 
Clasificación:
3.0

See that we checked in and paid in full with all documents before we got there. They were super busy and phone was ringing off the hook.

Carly F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd V. 
Clasificación:
5.0

The original reservation was made for pick up at another location but a vehicle was not ready because earlier renter had not returned it. Having to pick up at the alternate site posed considerable inconvenience. It seems that if a reservation is made there should be enough inventory on site to accommodate it.

johnny C. 
Clasificación:
5.0

Wades Texaco was the best U-Haul experience I've ever had. Amazing people and great service.

Benjamin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

Outstanding customer service nd I thank you

ARLISIA L. 
Clasificación:
5.0

Very pleasant and helpful attendant...

Omega M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jim A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

I have no complaints and I appreciate the courtesy that was given I always get my uhauls here

bernadette T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Angela R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keedah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

vicki B. 
Clasificación:
2.0

El cliente no dejó un comentario.

ben M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMAL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BULL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER M. 
Clasificación:
4.0

nothing, This is the ONLY place i come to rent a U-Haul.

DAVID N. 
Clasificación:
4.0

Give more information on the truck inspection and pretrip the truck before leave.

MORRIS C. 
Clasificación:
1.0

Entire parking lot is covered in high standing water and potholes everywhere. No space to unload equipment and even less competent help. Worst location I have ever been to by a long shot.

COLE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
4.0

no smoking inside the location

GREGORY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELBY U. 
Clasificación:
4.0

The woman Kristen from this location was extremely kind and helpful. She wrote a long summary of all problems I experienced with this rental. She understands I will never rent from Uhaul after 2 very horrendous rentals. My friend just rented a 16ft box truck from budget going from Durham, N. Carolina to Clevand, Ohio with unlimited mileage for $350.00 total. Uhaul is trying to rob me asking for $1,700.00. I deserve a free truck after the nightmare of calling 1800 go Uhaul over 10 times and being hung up on, disconnected and etc.

Sherrylee B. 
Clasificación:
5.0

Easy drop off

DEBRA SUE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLYS L. 
Clasificación:
3.0

When I returned my truck. The lady was so rude about gas being put in the truck. She had an attitude and was making rude remarks. I was talking to her and she turned and walked away mid conversation. I will not be coming back to this location, and I will tell people not to come to this location. No paying costumer should have to deal with such rudeness.

Megan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE F. 
Clasificación:
4.0

El cliente no dejó un comentario.

LATASHA Y. 
Clasificación:
5.0

The staff was friendly and extremely helpful, especially with navigating the online contract signing process. Gracias.

TONI R. 
Clasificación:
5.0

El cliente no dejó un comentario.

sam G. 
Clasificación:
5.0

The two old guys working at this location, seem to be the owners, they are very nice, offer the best customer service and they know how to take care of their customers. I will go to this location from now on, and I will recommend them to anyone.

ALICIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA M. 
Clasificación:
5.0

Very nice people to work with

JOSEPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
No se han enviado comentarios para esta ubicación.

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