Customer Reviews for WMS Sales
(U-Haul Neighborhood Dealer)

310 reviews

8525 State 371 NW   Walker, MN 56484

(218) 547-1034

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(218) 547-1034

8525 State 371 NW
Walker, MN 56484

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I would highly recommend this location I stopped in the day before my move and told the gentleman that I needed a truck for the next day. It was ready to go for me when I return the next day and and the truck was all clean and ready to go

Darrald Hagen 
Rating:
5.0

Customer did not leave a comment.

Jason Blight 
Rating:
5.0

They were friendly and professional

Robert Turnquist 
Rating:
4.0

Customer did not leave a comment.

Duane Finney 
Rating:
5.0

Customer did not leave a comment.

Ed Krumme 
Rating:
5.0

Customer did not leave a comment.

Robert Turnquist 
Rating:
5.0

Customer did not leave a comment.

Christopher Linn 
Rating:
5.0

Great customer service and a pleasure to deal with. Thank you!

Mark Nesseth 
Rating:
4.0

Customer did not leave a comment.

Sue Wilcox 
Rating:
5.0

Very friendly and helpful. Will go back again if the need arises.

Greg Pommier 
Rating:
4.0

Very helpful employee

GREGORY AWENDER 
Rating:
5.0

Nice guy.

Eric Spencer 
Rating:
3.0

Customer did not leave a comment.

GREGORY AWENDER 
Rating:
5.0

Customer did not leave a comment.

Mark Dorman 
Rating:
4.0

Customer did not leave a comment.

Keith Nason 
Rating:
5.0

Great customer service!! Would definately rent there again. Will steer anyone needing a uhaul to these guys!!

Shelly Nihart 
Rating:
4.0

Customer did not leave a comment.

Amy Amundsen 
Rating:
5.0

Customer did not leave a comment.

Erik Broberg 
Rating:
5.0

Customer did not leave a comment.

Jason Larson 
Rating:
5.0

Customer did not leave a comment.

David Rodenbaugh 
Rating:
5.0

Customer did not leave a comment.

Phil Cox 
Rating:
5.0

This location was the only location within 150 miles that had the open utility trailer I needed. Much appreciated. The staff was very efficient and helpful.

Daniel Wiersum 
Rating:
5.0

Everything was great.

Darrald Hagen 
Rating:
5.0

Very customer friendly!!!!

GREG BURMEISTER 
Rating:
4.0

Guys were very helpful. Thank you.

Peter Eiden 
Rating:
5.0

Customer did not leave a comment.

Philip Anderson 
Rating:
5.0

Customer did not leave a comment.

James Aagaard 
Rating:
5.0

Customer did not leave a comment.

Scott Wold 
Rating:
5.0

Customer did not leave a comment.

Allan Campbell 
Rating:
3.0

Customer did not leave a comment.

Robert Welliver 
Rating:
5.0

Customer did not leave a comment.

Pearl Freude 
Rating:
5.0

Customer did not leave a comment.

martin cook 
Rating:
5.0

Customer did not leave a comment.

Jon Guthmiller 
Rating:
5.0

None!!

Timothy Andersen 
Rating:
5.0

Customer did not leave a comment.

Scott Wold 
Rating:
5.0

Customer did not leave a comment.

STACIA JASKEN 
Rating:
3.0

Customer did not leave a comment.

wendelin miner 
Rating:
5.0

Trailer was VERY loud when driving

Susan Johnson 
Rating:
5.0

Customer did not leave a comment.

SALLY LANOUE 
Rating:
5.0

Friendly and helpful in assisting with equipment drop-off.

SALLY LANOUE 
Rating:
5.0

Knowing that there wasn’t a trailer Jack ahead of time would have been helpful. I found a workaround but had I not, it would have been difficult to manage the trailer.

Shea Moran 
Rating:
5.0

very helpful and knowledgeable

Mike Laurintzen 
Rating:
5.0

Very helpful with size of trailer I needed. Paperwork ready, very good rental experience

DON MEYER 
Rating:
5.0

Service was great . no improvements need

Alan Hecht 
Rating:
2.0

Customer did not leave a comment.

Kevin Elker 
Rating:
5.0

Nothing. Top notch.

Scott Wold 
Rating:
5.0

Customer did not leave a comment.

holly hutchinson 
Rating:
1.0

When booking the Uhaul, I originally scheduled the pickup of the vehicle for Bemidji, MN. The company changed the pickup to Walker, MN which was an inconvenience for me. Also, when I scheduled it I originally scheduled drop off for Grand Forks, but changed that to Hillsboro with the same agent on the phone. When I picked up the Uhaul, I reminded them that I would be dropping off in Hillsboro. They said that was no problem. When I arrived in Hillsboro, as called the 1-800 number to find the drop of address and was told I must return it to Grand Forks, another 30 miles out of my way.

Korby Seward 
Rating:
2.0

Customer did not leave a comment.

Jon Wise 
Rating:
5.0

Customer did not leave a comment.

chris fields 
Rating:
4.0

Customer did not leave a comment.

Steven Hoffman 
Rating:
5.0

Customer did not leave a comment.

ken althmann 
Rating:
5.0

Very Helpful stayed beyond closing time to help us. We will use him again

RICHARD FRANKSON 
Rating:
5.0

Customer did not leave a comment.

Brian DeGrote 
Rating:
5.0

Very accommodating. Went out of their way to ensure a trailer was available for me. Called when they said they would and stayed until I was able to show up. Very appreciative of the service.

Brian Volp 
Rating:
5.0

Customer did not leave a comment.

loius culbertson 
Rating:
4.0

Customer did not leave a comment.

Mark Hughes 
Rating:
5.0

Customer did not leave a comment.

Don Schmanke 
Rating:
5.0

Customer did not leave a comment.

Betsy Winkler 
Rating:
5.0

the guys there were great

leonard Fyhrie 
Rating:
5.0

Customer did not leave a comment.

LISA FREDERICK 
Rating:
5.0

Appreciated the help to make sure we had ample time to return the trailer. Also, they recommended another UHaul dealer in a different town that had containers, which we also rented. Great service.

Karen gurecki 
Rating:
5.0

Customer did not leave a comment.

Stuart Stringhan 
Rating:
4.0

Rental agent very helpful, very pleasant experience! However inside of truck very dirty, never cleaned out by previous renter. Spent 45 minutes cleaning before I could attempt to load anything.

David Theis 
Rating:
5.0

Customer did not leave a comment.

Sheldon lagaard 
Rating:
3.0

We didn’t see right away that there was really low air on one outer tire and had to find an air pump that was strong enough to fill it. That was the only thing wrong-inconvenient and a time waster. Would be great to have cruise control on these vehicles.

Susan LarsonWalter 
Rating:
5.0

Very pleased. Thank you

RICHARD BAUMGARTNER 
Rating:
5.0

Many Thanks to Brian and Scott for accommodating our UHaul Trailer needs.

Lisa Tucker 
Rating:
5.0

Great customer service! I would come back AND refer my friends. Thanks!

Carol White 
Rating:
5.0

Customer did not leave a comment.

Mark Beaulieu 
Rating:
5.0

step stools for old ladies

Valeri Peppel 
Rating:
5.0

Customer did not leave a comment.

Steven Howard 
Rating:
3.0

They were not open when I returned the rental, so I did the self return and took a picture to prove that I returned the rental.

aaron isaacs 
Rating:
5.0

Lets be clear. Scott is the man. I wasn't sure if I had wasted my money at the other U-Haul Walker location (7981 Townhall Rd NW) because the reservation and no contact pick up method got jacked up with tech difficulties and they are not open on the weekends. Luckily, this location (8525 MN 371) is open on Saturday. I walked in and told Scott what was up and he fixed everything, got me a truck, and I didn't need to spend any more $$$. The dude just transferred my reservation like a boss. Thanks to him I got everything I needed done and was able to move in into my new place.

Peter Hattenberg 
Rating:
5.0

The Gentleman that runs this U Haul Operation was very Professional and understood when I called and informed him I'd be two hours late picking up the car hauler. However, what I did not enjoy was some Gal from Corporate calling me on my private Cell Phone 3 minutes after I had called the local U Haul dealer basically hassling me as to a why I hadn't picked up the trailer yet, and if I was going to pick up the unit. That to me was very annoying and unprofessional. Of course when I told her I'd just gotten off the phone with the local dealer. She quickly changed her tune. I believe I've conversed with her before. She must be the corporate watchdog for the entire upper Midwest because the last office I was working with was in Fargo and ya, this gal left a bad taste in my mouth that time as well. Especially last Fall when I was working of Fargo. She needs to cool her heels or better yet, she should not be calling the customer at all. She should be calling the various locations, not the customers. I suppose the average customer probably wouldn't know if it was a local person who actually worked at the location or some corporate neusance who probably gets a Hundred every time she can move a piece of rental ⁴equipment by cutting in on a locations customer base. Its like Boom, the second the customer is like 20 minutes late with a pick up, this money hungry corporate raider Is out pressuring the local owners customer base just to make a buck and hassling us to make it happen. Not Cool. At any rate, that's my opinion.

Robert Hamilton 
Rating:
5.0

Nothing service was great.

STEPHEN JOHNSON 
Rating:
5.0

Vehicle was ready when needed and he stayed in touch with us when we needed it for a bit longer than scheduled.

Melodie Finley 
Rating:
5.0

Customer did not leave a comment.

floreen erickson 
Rating:
5.0

Customer did not leave a comment.

Carsten Watts 
Rating:
5.0

Drop off location was very accommodating and helpful.

Todd Frybarger 
Rating:
4.0

Customer did not leave a comment.

rocklon chapin 
Rating:
5.0

Good experience. The person we talked to was very helpful and cordial.

Mark Flaherty 
Rating:
5.0

Customer did not leave a comment.

Timothy Schmidt 
Rating:
3.0

The car transport had seen better days. Real ruff looking. When I got the trailer home and loaded my car the right front tire strap had been cut off but about a foot and would not work. Had to call the rental place and your district man came to my home and replaced the strap. All people involved were helpful and nice. But the equipment had seen better days.

Charles Chamberlin 
Rating:
5.0

Customer did not leave a comment.

Rick Baumgartner 
Rating:
5.0

Customer did not leave a comment.

ROBERT KRIHA 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Perry 
Rating:
5.0

Customer did not leave a comment.

MICHAEL SCHROEDER 
Rating:
5.0

Dealer was very friendly and had me on my way in no time.

Paul Price 
Rating:
5.0

Brian and Scott always bend over backwards to help me with a rental. They are personable courteous and efficient. Brian was actually hooking the trailer to my vehicle while Scott was finishing up the paper work. These guys are great.

Larry Eisinger 
Rating:
5.0

This should not reflect on where I picked up the trailer but to everyone before here. First off my rental was not where I requested it. I had to drive 50 miles (100 miles total) out of my way to get the trailer. I was then sent to the wrong address to pick up. When I called u-haul the person who answered was rude and acted like I was annoying him. Then when I get to the location found out the person who helped me book on the web site booked a trailer smaller than the one I wanted. I was already on a tight budget then had to find an additional $100 to rent the trailer. The guy who was working was very nice and it was not his fault the wrong one was booked. But I guess that’s how you make money. I had no choice in the matter but to rent with u haul. I will never rent from you all again nor will I recommend U-Haul to anybody. I’d like to thank uhaul for taking the additional hundred dollars. Nothing like being a single mom and having to shell out an additional hundred dollars to move.

Heather Kramer 
Rating:
5.0

Would rent from them again. Great service

Mike Lubarski 
Rating:
5.0

Awesome people

Steven Shimer 
Rating:
5.0

Very friendly staff. We arrived early and they had no problem accommodating us.

Katie Johnson 
Rating:
5.0

Customer did not leave a comment.

Steven Shimer 
Rating:
5.0

I was late picking up the trailer and the owner came in specially for me. He was very gracious and I greatly appreciated his understanding and willingness to go out of his way.

Susan Reinart 
Rating:
5.0

Customer did not leave a comment.

Christy Blaine 
Rating:
5.0

Customer did not leave a comment.

Mark Hoefer 
Rating:
5.0

Customer did not leave a comment.

robert Campbell 
Rating:
5.0

Customer did not leave a comment.

Dale Laverne 
No reviews have been submitted for this location.

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