Comentarios de los clientes para W F Halls Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de W F Halls Self Storage

Clasificación general:

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CECILIA R.
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Staff very professional, knowledgeable & helpful.

Krystle M.
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Everyone was very helpful and everything was clean! Love that place.

Yadira W.
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Angel was very sweet and knew his job

bettina M.
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Give discounts

sarah W.
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Thank you for the extra day

Adam F.
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The WF Halls Self Storage Inc location was great -- quick and easy. However, it's not where I had booked to pick up the truck. That was East Bank Storage On 35th St, where they had my reservation on file but no truck for me. It was a frustrating inconvenience -- especially given I had called the day before to confirm everything was in order -- that set me back about an hour.

Abelardo J.
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Exelente services

Tuncay T.
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El cliente no dejó un comentario.

Eric P J.
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El cliente no dejó un comentario.

Peter U.
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El cliente no dejó un comentario.

Tiara J.
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Everything was great. The whole process was seamless and efficient. Angel has great customer service skills. Overall a great experience

Megan P.
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El cliente no dejó un comentario.

Ocatvia W.
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Everything went smoothly, which was great. The clerk was friendly and helpful, and the vehicle was very clean.

Matthew D.
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El cliente no dejó un comentario.

Karen S.
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The process was smooth and most of all there was an available vehicle last minute. I was able to return the truck early and deposit the key without hassle

EDITH G.
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Both representatives at the front desk we helpful and made this process easy. They explain everything to me and gave excellent costumer service!.

GLENN K.
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Everything was good unit was Queen just needed some maintenance had some sticky brakes and bad headlight alignment made it hard to see on unlit streets

Arseniy A.
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Amazingly friendly stuff. Super new truck

Victoria C.
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N/A

Valerie D.
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El cliente no dejó un comentario.

Stephanie N.
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El cliente no dejó un comentario.

george L.
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none.

Sergio M.
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El cliente no dejó un comentario.

Pamela S.
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El cliente no dejó un comentario.

Chanel T.
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El cliente no dejó un comentario.

William P.
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El cliente no dejó un comentario.

Gabriela E.
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El cliente no dejó un comentario.

Tammy W.
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Thank you!

Sebastian W.
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El cliente no dejó un comentario.

MIGUEL A.
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It took more than one hour to release the truck because of system issues. I missed my appointment time thanks to uhaul. Will not use uhaul again

Amanda C.
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El cliente no dejó un comentario.

Jeffrey J.
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Driver side door gasket needs to be replaced between the wind noise and it causes the driver side mirror to shake constantly making what you see a blur at highway speeds. I added 2 strips of 3M safety walk to the rear bumper after slip and falling and a 2nd time while holding on to the side grab handle. A strip should be added where the overhead door comes in contact when closed ! It would greatly reduce possible injuries even for your employees !

Luis E G.
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El cliente no dejó un comentario.

william R.
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El cliente no dejó un comentario.

Gene K.
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Exceptional service very friendly and helpful

Aubrey D.
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Everything was ok except i wasn't told about any extra charges. I was charged another $28 and wasn't issued a receipt or reason.

Annette P.
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Improve online checkin & check out. The program didnt recognize my location, but it was on. I thought it was just my phone but another customer who was picking up a rental told me they had difficulty too. Other than that I will continue to rent & refer others to this rental location.

Walter P.
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El cliente no dejó un comentario.

JAMES L.
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El cliente no dejó un comentario.

Elina H.
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Great customer service! We were attended very quickly with a friendly staff member.

James B.
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Angel is great!

Vincent G.
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El cliente no dejó un comentario.

Nathan C.
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Nothing. Everything was perfect, especially the staff at this location.

James B.
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The folks at the desk were very friendly and helpful. The truck was dirty but it was fine. I did not have a great experience with the online check in process.

Julio G.
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THIS IS THE FIRST TIME, I TOOK THE TRUCK LESS THAN 1/2 TANK I RETURNED THE SAME AND WAS CHARGED GAS I WILL NEVER RENT FROM UHAUL AGAIN.

emperatriz S.
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Walked to return my truck yesterday at 2:36 pm and clerk saw me and walked aways to join a guy. Waited for about 5 minutes for someone else who never checked in my truck. The truck was checked in the next day. I have rented trucks several times and I've never been treated this way.

CONSUELO A.
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great service

Kimberly B.
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El cliente no dejó un comentario.

JOHN H.
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Employee Angel is excellent at his job.I have used this location before and will again when needed.Courteous professionalism at it's best.

Thomas R.
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Friendly transaction

theodore M.
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One of the best, most efficient, trouble-free UHaul rentals I have ever had!! Competent, friendly staff. convenient, equipment clean, etc.

Abdelmalek M.
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El cliente no dejó un comentario.

MArtha R.
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Storage unit was not clean. There was dirt/soil on the floor, like dried mud or landscaping residue.

Na S.
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The person who processed our order was really helpful and courteous. Shout out to him!

Marie H.
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El cliente no dejó un comentario.

Lakita C.
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El cliente no dejó un comentario.

Amiete A.
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Was a great experience. Van wasn't filthy but it had signs of use.

ALEX A.
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The truck smelled like rotting flesh or gangrene. The driv

Leticia C.
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The truck smelled like animal feces. The employee said he didn't have time to clean it. I was on a tight schedule but I waited for him to mop the goop inside. I then had to mop the inside twice with bleach and water when I got home. After 2 more lost hours of cleaning the truck and spraying with lysol, I couldn't use the elevated area bc it was filthy and the truck smelled awful! The next morning when the movers arrived, they opened the truck and commented on the strong smell of garbage/ animal feces. Also, when I received the truck, the gas was at 1/8 tank, below required amount. The employee offered me a free bag of 6 moving pads as a sorry. When I took one out of the bag dust and debris went flying everywhere! They were unusable because they were filthy! When we pulled the ramp out to start loading, it had broken glass all in it. I explained all of this when returning the truck and the attendant didn't bat an eyelash. It's as if that's just the way they do business there. They also have a storage rental space there. I can only imagine they maintain that area the same and would fear roaches, bugs and rodents. Im sure if there were a problem they would do nothing about it. Find ANY other location. You don't need this during an already exhausting move.

Jason P.
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The u-haul trailer was dirty and it smelled like urine!!!! The person at the desk wouldn't even do a walk around so I took video myself as I did my own walk around. Gas tank wasn't even at a quarter when I picked it up!

Victor A.
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Excellent, exceeded my expectations. The place is very clean, and friendly people. Van was ready when I arrived.

Tere A.
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Excellent Customer Service at the WF Halls Self Storage Inc. I was greeted with a smile & was helped with all my needs! Thank you so much for having such excellent employee. I can't remember her name but please thank her again in my name!

HUI YUAN T.
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El cliente no dejó un comentario.

anthony M.
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Give your outstanding employees a raise$$$. Great service!

Kurt Z.
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El cliente no dejó un comentario.

Renita G.
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I only issue was that I preferred a particular location to rent and it was only available at this location. I preferred a different location to only pay for the lesser miles. I did not want to pay for the extra miles there and back.

araceli G.
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Make sure the trucks are clean

BILL L.
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El cliente no dejó un comentario.

Kimberly O.
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Seems like computer system for rental is frequently down. What should take 15 min. ends up taking over an hour. Not a staff issue, perhaps software updates needed.

Eva M.
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El cliente no dejó un comentario.

Anthony R.
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El cliente no dejó un comentario.

Aundrea H.
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Everyone was very friendly. Excellent guest service!

Marie B.
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Everything went nice and easy and the gentleman who took care of us was extremely polite and helpful. He couldn't have been any nicer.

Patricia O.
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El cliente no dejó un comentario.

Owen D.
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El cliente no dejó un comentario.

Anna J.
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They were absolutely wonderful; will always use this location in the future!

Virginia M.
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El cliente no dejó un comentario.

Kimberly O.
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El cliente no dejó un comentario.

Dashawn W.
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El cliente no dejó un comentario.

yvonne N.
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Give the Customer the correct info about Getting money back if they do not use all the miles, there is no money back. Please do not swindle the next customer with miles/days they don't need to get more money out of them.

Brian O.
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Brakes on truck were barely functional.

JOHN A.
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The attendants extremely courteous and informative... will definitely consider future rentals through this location.

MELESIO N.
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ApparentlyThey checked the the truck and they said everything was okay then they sent me email saying it was something broke on the rear plate and charge some money for that I haete you guys it is ok if was but why I did not got tell at the moment

anthony M.
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Two Thumbs UP!!!

anthony M.
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Two Thumbs UP!!!

Marco N.
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I've been doing business with uhaul over 25years now and this was by far the quickest and easiest experience I've had with uhaul. Keep up the good work.

Shannon G.
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The 24/7, pick up your truck check-in didn't work and the van smelled like goats. Angel was great though and very helpful.

anthony M.
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Give your outstanding employees a BIG raise! 5 -Stars! Two Thumbs UP!!!

KRYSTAL E.
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El cliente no dejó un comentario.

Marya S.
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The people who work the desk are always very friendly, helpful, and patient.

sandra C.
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I ordered initially ordered a van, but called the day before my rental and switched to a small truck, which I was told was available. When I came in on Saturday, 8-25 to pick up the truck, I was told by Angel that it was not available. Apparently, the employee who said a small truck was available the day before did not change for order. Therefore, I had to pay double in mileage since I had to make a second trip. Angel did give me the van for 24 hours, but this did not curtail my cost. Very disappointed.

CLAUDINE B.
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El cliente no dejó un comentario.

Mark H.
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I started with using the app to check in and rent my equipment - but it was clunky (initially the operator said I hadn't entered my license information, but the second operator apparently didn't have this issue, also took a really long time to upload my photo - and my connection was good) and they needed to call a friend to verify my identity. Luckily this place was open and they were very friendly/helpful.

Carlos P.
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Have you trucks clean for to users

Regino C.
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El cliente no dejó un comentario.

Marci L.
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El cliente no dejó un comentario.

Helene B.
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Staff was very friendly and informative. Made the process very easy.

Diana S.
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The truck had lot of repairs need breaks ,motor, could not see miles on it.. i was not given a safe working truck ... request refund

Nicole G.
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El cliente no dejó un comentario.

Roy S.
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not a thing , facilities clean organized, staff extremely polite and helpful overall grade from my experiences with similar companies A++. thanks again

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