I was Charged Three extra Days when I only used One day.I called U-Hual and it was Refunded to me.
HECTOR Q
Customer Reviews for Viva Cargo Express LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no key drop box
Joseph Jna
ANTOLIN RUhaul reservation indicated a drop off box and showed a picture of drop box and store front which was not accurate. Location was closed and only a small uhaul sign. There were many businesses with same address and nothing in res showed letter of unit number of store. Left truck in lot hoping it was correct location and had to return next morning to return key. Felt i was not given correct reservation information and would have preferred to return truck to the 11410 W Colonial Dr, Ocoee, FL 34761 location or Granville Clermont location.
Yvonne RHad no idea about my reservation/how to set it up. Waited 30 min for them to figure it out. When I dropped off the keys it was another whole ordeal. Better off at the main locations. VERY disappointing.
BUTLER STruck needed to have cruise control. The trip from Florida to TN would have been a lot easier with cruise control.
CHARLES H