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JOHN M
Customer Reviews for Vitale Asphalt Sealing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Top notch
AWS NWe have been informed about how to operate. problem solve, and shown the truck and any previous dings. The truck is always brought out from the lot and parked ready to leave the lot without turning around. Great friendly customer service.
DOUGLAS TService was excellent as always
CHARES CThe 6'x12' trailer didn't have a jack to be able to unhitch it from my truck to run errands without having to drag the trailer with me. The drop off point where I had to return it didn't have one that we could use to drop the trailer. Bad back and no help to unhitch. But management helped me to lift it off.
ROBERT FLike having a friend very nice business operator.
HOWARD RI had a great experience and a very helpful staff.
Kelly MGreat experience. Super helpful both on the phone and in-person to pick up/return the truck. No complaints!
AMANDA LThey were fast efficient and so very helpful. I think they are perfect as they are.
SHERRI PGreat place to rent a U Haul. I didn't catch her name but the lady who handled my return was awesome. She was friendly and efficient.
Russell WI always rent from this location and frequently!
DAVID BAnnette was great to work with and this location was well organized and had our truck as they said they would. ¡Gracias!
Wendy BStaff was friendly and helpful.
Nick ALady was very nice. Everything was great.
Charles DThis place is excellent. I have used them before and you get nothing but great professional service from people that help you with every and anything. I highly recommend anyone to go there for there rental needs.
Lloyd PDon't know
William CGood experience. Manager expedited my request efficiently and professionally. Job well done!
Brett SMy original drop off location as booked online was in Hubbard OH. I was switched to this location that was the closest for me of the new options, but it was an additional 25 miles, 30 minutes added on to my trip. This threw me over the 100 mile limit to which I was then charged an additional fee for being over milage & used more gas in the process. The above mentioned issue with the trailer not being released correctly led to 4-5 phone calls to me regarding the trailer and the contract information. Vitale was more than nice during all the calls, but it was an additional distraction to an already busy day. Vitale worked with me regarding dropping off the trailer after hours which isn't usually permitted at their location.
Joe MVery pleasant experience. Will definitely be back when in need!
Ryan Bthe staff at this location are professional, personable and always ready to provide guidance and help. We have rented 5 trucks in the last 6 months and only have good things to say about Mike and Annette.
Paul FDo what you’re doing I like work for your company
Trevor WAlways great service
SEPTIMUS BDo not overcharge me for auto transport and truck just because one location didn’t have the equipment available.
Jessica SYa the lady and the gentleman working there they are nice people helped me out didn’t judge me for being a younger person
Trevor WIt was an Excellent Experience.
Dennis MGreat customer service plus very professional
Wallington OThe equipment was clean, however, I noticed a vibration when the transmission was in high gear the gradually became more pronounced over time. I did not feel comfortable completing my travels with the vehicle and returned it over confer of an issue that might lead to a breakdown on the highway late in the day on a weekend in poor weather.
William SFast and easy. Great customer service.
KAREN SAlways great service.
SEPTIMUS BNo secure straps or blankets to help cover things but overall great experience and would recommend this location to others.
Kenny SNothing everything was Great
Aaron MThe woman at the front desk deserves some type of medal or award for what she puts up with. Someone buy her lunch!
Alex PAccidentally locked keys in truck and owner had no spare key.Waited in a dark lot for a locksmith who charged me 95$ for 2 minutes what a disgrace.Complete joke only used the truck for 10miles.A ripoff and would never use u haul again
James CStaff extremely understanding and flexible. I would highly re this location to rent a uhaul.
Stacy Bi can’t remember her name but the lady with the glasses at the front desk is always so sweet and makes sure we are well taken care of she actually cares about her customers and values everything!
Hailey SGreat customer service highly recommend I have rented from them many times and will only rent from them
Forrest SExcellent customer service !!
William HOn time. Quick check in and out
Eileen MAmazing experience! Great customer service and very easy pickup and dropoff.
Brandi LI have used this location numerous times and their are a fast and friendly service that I recommend to anyone who needs to move or purchase items that would be helpful for anyone who may need last minute supplies.
Vicenta SThe truck has 102 k miles and the steering is a little loose. Someone who was not a former truck driver may find it a little ,disconcerting, but I had no trouble.
Robert EStaff is awesome to work with. I've been a repeat customer and will continue to be! -RD
Ryan D