Comentarios del cliente para Vista Truck Rental

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Vista Truck Rental

Grado total:

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William C. en

Grado:

El cliente no dejó un comentario.

Jennifer T. en

Grado:

El cliente no dejó un comentario.

Eddie S. en

Grado:

El cliente no dejó un comentario.

Ivan P. en

Grado:

We dropped off the vehicle after-hours. I was a little concerned with leaving the truck as we did outside the closed gates as the neighborhood is a bit sketchy. More lighting would make someone feel safer.

Richard C. en

Grado:

Outstanding very professional 5 stars!!!

David W. en

Grado:

El cliente no dejó un comentario.

Rafael B. en

Grado:

El cliente no dejó un comentario.

CORNEALIS D. en

Grado:

None at this time

Tawni C. en

Grado:

No people were present, but the signage made an after hours return smooth. Only problem I had was with turning off the parking lights on my truck before leaving it. The headlights were shut off, and the ignition was in the off position, yet the parking lights stayed on.

Amairani A. en

Grado:

El cliente no dejó un comentario.

Jarel W. en

Grado:

The truck check engine light came on and I had to limp the truck back to the Uhaul and still got charged full price.

Mary R. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

Great service again.

Christina L. en

Grado:

El cliente no dejó un comentario.

Fidel M. en

Grado:

The truck at times felt like it was going to break down so I was nervous. The A/C kept turning off and on not a good experience in a hot day.

Richard G. en

Grado:

El cliente no dejó un comentario.

Marcelle G. en

Grado:

El cliente no dejó un comentario.

William H H. en

Grado:

Smooth and easy - great experience !

Cindi H. en

Grado:

Customer service at this location isn't very nice. Ron called me to tell me that there was a mistake to my reservation and although my reservation that was made was to bring the trailer back at 12:00 Sunday. Ron said to bring the trailer back at 8:30am sharp or our reservation was going to be cancelled and corporate would have to find me a trailer at a different location (due to there being another reservation booked for the same trailer at 8:30). I felt like there was a nicer way to talk to me about the issue with the reservation (UHAUL made the reservation error not me, which is how I felt he treated me). It was hard to get the trailer onto the lot this morning, with all the other returns at the same time today. It was so difficult to have to keep driving around trying to wait and find a way to get the trailer onto the lot. * Customer Service should be important to a company. *The trailer was GREAT and the price was reasonable.

Theresa B. en

Grado:

When I went to pick up the U-Haul, I used the after hours app and it timed out so I was not able to actually pick up the car. I had to wait until people came to open the store! The employees at the location said they did not recommend the app because it did not work. How can you offer after hour pick up if no one is going to be there to help you? Terrible customer service

Kimberly F. en

Grado:

Not change the location I picked on the morning of my move. I had a 9 am pick up and could not take car tower on the street could be towed. So would have to go back with loaded truck. I knew the place I picked was open till 5pm you sent me to location that closed at 12pm. Then your traffic control doesn't even open till 9 am so no help. That was a great morning. My mom died emptying her house and because of change only had 2 1/2 hours to do with driving time included. Not to mention farther away and having to cover gas and miles ECT because you changed my reservation at the last min. THANKS BUT ONLY THE BEGING OF WHAT ELSE YOU WOULD CHANGE AT LAST MIN THANKS AGAIN.

Chris O. en

Grado:

Keep doing what you are doing. Ron and his crew are great!

EILEEN S. en

Grado:

El cliente no dejó un comentario.

michael H. en

Grado:

Check the truck windshield wipers. I had to replace mine on the road...

BAHRAM N. en

Grado:

Inside the truck was clean but not outside and the load area.

Philip P. en

Grado:

Great customer service. Rented from this place several times and is always a great experience

Clayton B. en

Grado:

Related to overall UHAUL process, not site specific. We have used this site twice within the last month. Loved it. Service was great! But we spent nearly $100 more picking up from one location and dropping at another. We rented a larger truck 2 weeks back, had it for 24 hours (same duration), and returned to the same spot. This time we picked up at one location, dropped at another, utilizing the same (or less) mileage than we had previously and ended up spending nearly 3x as much. Makes me not want to use UHAUL again as a company.

Ralph B. en

Grado:

El cliente no dejó un comentario.

Theodore W. en

Grado:

El cliente no dejó un comentario.

Tony S. en

Grado:

El cliente no dejó un comentario.

Christine D. en

Grado:

El cliente no dejó un comentario.

Robert V. en

Grado:

Friendly Staff

Karen K. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

Efficient and competent.