Comentarios de los clientes para Vista Truck Rental

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Vista Truck Rental

Clasificación general:

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KENNETH H.
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El cliente no dejó un comentario.

GARRETT P.
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El cliente no dejó un comentario.

TERRENCE R.
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El cliente no dejó un comentario.

erika R.
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El cliente no dejó un comentario.

Timothy P.
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El cliente no dejó un comentario.

JULIE T.
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Great rental. A planned one day move turned in to 3 days. Vista Truck Rental was very understanding and worked with us. Thank you.

John A.
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El cliente no dejó un comentario.

Joseph W.
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El cliente no dejó un comentario.

Bryce C.
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El cliente no dejó un comentario.

Scott B.
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El cliente no dejó un comentario.

Ilan M.
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El cliente no dejó un comentario.

Bradley H.
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El cliente no dejó un comentario.

EDMOND P.
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El cliente no dejó un comentario.

Rose H.
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The location pickup was a good experience, my only issue would be that I rented a truck and auto transport and I had to pick up the truck and 1 location and then drive to a separate location for the car transport. Happy that they were available to rent but an inconvenience to have the customer drive to separate locations.

VOJKAN T.
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El cliente no dejó un comentario.

Eddie G.
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El cliente no dejó un comentario.

Grady R.
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Quick service

CAROLDEAN R.
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El cliente no dejó un comentario.

lisa B.
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VERY nice & helpful personnel. Was very impressed with the 15' truck we rented. 👍

James A.
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Street parking is minimal. I had to leave my car parked three blocks away, in an area known for crime and gang activity. The service was fantastic! The trucks were clean! No on-site parking is the only drawback to this location!

Todd C.
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Staff was very fast and friendly

Derek S.
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El cliente no dejó un comentario.

ANA M.
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El cliente no dejó un comentario.

John W.
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El cliente no dejó un comentario.

MICHAEL K.
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El cliente no dejó un comentario.

richard F.
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Check out was fast and easy as well as turn in!!

Jeffrey R.
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El cliente no dejó un comentario.

Francisco Guadal C.
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Place was shady they couldnt find my rental agrrement, when i asked for them to recieve the truck they wanted to over charge me for returning the vehicle to there place vs the one way trip that i originally had booked. Dealer Rick charged me for extra days and fuel. Not happy, bever doing business theyre again.

Chrishawn L.
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Location and staff were great, truck I rented needed service, couldn't take it over 45mph without it shaking and struggling to shift gears.

CHRISTOPHER O.
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Incredible staff!

CHRISTOPHER O.
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The entire staff was great!

Misael M.
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El cliente no dejó un comentario.

Jon D.
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Quick hook up fast service. Staff were professional and courteous.

ELLEN Q.
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This location had the inventory we needed when we needed and it was closer to our home for easy access. So glad we found them.

Todd V.
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El cliente no dejó un comentario.

Francisco C.
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El cliente no dejó un comentario.

BARBARA C.
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El cliente no dejó un comentario.

Timothy S.
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Over the years my cloest friends and I choose Vista Truck Rental. Why? They are Second to None! Meaning they are very professional and organized. I wouldn't ever go to anyone else. Best in the business. Thanks, Tim Soboleski

JOHN O.
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El cliente no dejó un comentario.

RONALD FRANK M.
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El cliente no dejó un comentario.

James L.
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Make sure equipment is in working order before renting

VINCENT A.
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El cliente no dejó un comentario.

Jorge O.
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Can't think of one. My rental experience was great, all what I had planned that day went perfect with the truck I rented. Great experience. Thank you!!!

Zenaida S.
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El cliente no dejó un comentario.

CRAIG L.
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The inside of the van was not clean. There was dog hair and human hair all over the seats. The inside of the windshield was not clean. During this season of COVID19 the inside should be spotless.

MARK E.
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El cliente no dejó un comentario.

Delena L.
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El cliente no dejó un comentario.

DENISE J.
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El cliente no dejó un comentario.

Kevin M.
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El cliente no dejó un comentario.

Ramona P.
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El cliente no dejó un comentario.

Scott A.
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Great truck and great service. I changed my reservation date 3 times and the kind, patient folks who work at this Vista Truck Rental made me feel welcome. The truck was in perfect condition and was ready when I arrived. I have rented from other rental locations, including Uhaul, and these folks are by far better and true professionals. TY

Francine T.
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Very easy and staff is wonderful.

CHARLES R.
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El cliente no dejó un comentario.

John B.
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Truck brokerdown - The guy running the U-Haul did not believe me on the phone. Very quick on the phone. Frustrating!

WILLIAM T.
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El cliente no dejó un comentario.

lance A.
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Great Staff very operational and friendly. Great Service

SARAH M.
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El cliente no dejó un comentario.

Jacob E.
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El cliente no dejó un comentario.

Arthur C.
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The man who received our trailer was not kind. I was trying to get out of the way of other rentals coming in and moved around the building only to be yelled at. I'm not great at towing (yes, and that's entirely my mistake) so backing up a trailer is tough for me. I explained that to the man and he was completely unforgiving and yelled at me to just back up. This was already after waiting for over 15 minutes passed my drop off time to which I arrived 10 minutes early to a totally full lot with no where to drop off the trailer. It's not fun to have to move stuff or use some else's equipment so it wrapped the experience up in a negative way. Overall, the use the of equipment and mostly hands free transaction was as expected but the personell need some soft skill development.

GARY N.
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El cliente no dejó un comentario.

John F.
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El cliente no dejó un comentario.

larry C.
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El cliente no dejó un comentario.

Arnold H.
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Customer service was the worst I've ever had. They and didn't communicate internally. When I called to clear things up the lady blamed me for their mistakes, said they didn't call me and hung up on me abruptly. If there was a below zero rating this location would have that.

EVELYN B.
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I just used it for an hour they should prorate and not charge a day.

Lane T.
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We always rent here. Local, always have what we need and can even smog our cars at this location.

Richard S.
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Great crew working here I have used them several times.

Shannon M.
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The man behind the counterwas fast friendly and had his madk on. Great service!

Onofre R.
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Staff were responsive, adaptable, and truly professional

Daniel R.
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Great service level and extremely helpful staff. My new go-to U-Haul location!

RICHARD L.
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Very busy. Could use some help maybe, at least the day I returned the trailer. Other than that, better than the average Uhaul place.

WILFREDO B.
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they put a deadline,, why it has to be exactly time?

Susan B.
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El cliente no dejó un comentario.

Allan H.
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Biggest issue is having to park my car on the street overnight far away from the office and in a bad neighborhood.

Robert L.
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El cliente no dejó un comentario.

BENJAMIN W.
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El cliente no dejó un comentario.

Edgar P.
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El cliente no dejó un comentario.

John M.
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Excellent customer service. Very friendly and helpful

angie G.
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El cliente no dejó un comentario.

CHRISTOPHER K.
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I only rent from this location in Vista, Very attentive and professional. Have rented 5 times in the past couple of months and its always the same quality service

CHRISTOPHER F.
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El cliente no dejó un comentario.

TAMARA W.
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El cliente no dejó un comentario.

Alice E.
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El cliente no dejó un comentario.

Caleb S.
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Horrible first U Haul experience. The location was really dirty, unclear of where to go, open sign was off so I sat in the car waiting for a bit before I saw someone else come out, while finally waiting outside in the sun some guy employee (who wasn't wearing a mask!) with a leaf blower decided to clean out the back of a uhaul with everyone standing in the dust being blown out. This is reckless considering we're still in a respiratory disease pandemic and the air quality is already bad in California due to the fires. Finally went in and was helped by Rosann and she wasn't wearing a mask either! In fact no one was! I guess this location doesn't consider science to be valid and that COVID must be fake. I would've left if I wasn't with a friend I had coordinated with a while in advance to help me move. Thankfully there was plexi glass between us so I dealt with the uncomfortable situation for 5 minutes and then left as fast as possible. Not wearing as mask especially at a location this small and interacting with that many people, exchanging product, and hopping in and out of trucks is incredibly irresponsible, disappointing and ultimately in violation of not only California's mandatory mask mandate but the City of Vistas too. I've done such a good job of social distancing and doing my part that if I were to contract COVID I would bet it was from here, I hope that Im still healthy in another 1-2 weeks, but even if I am the fact that this location has a complete lack of regard of ethics is gross since my friends uncle just died of COVID. How close to this location does it need to get before they care? I called the corporate number the same day and got a very caring, attentive and thorough representative who said she'd pass long my information to the GM to call me back so I'm hope I hear from them in the next 48 hours. However, I was only offered a $25 VIP “credit” and quite frankly I'd like a full refund given that if I get sick from exposure it's going to put me out a lot more than $25. More importantly than getting a refund, I want this location to start taking action to be better about sanitation. The uhaul I got wasn't even clean and wiping it with a Clorox wipe just once left the wipe completely black, so nasty! There were also paper towels, a Starbucks cup and a broken hanger in the cabin which I didn't remove or touch as that's not my duty to clean up after others especially from a big company with resources to do a much better job of cleaning and sterilizing between uses. I'm waiting for the GM to call back, but this definitely will require follow up.

CHARLES H.
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Great customer service. Had a blown fuse on my truck and they fixed it and got me on my way

KRISTEN V.
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El cliente no dejó un comentario.

MARIA M.
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Friendly and fast service

MICHAEL G.
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El cliente no dejó un comentario.

Romel T.
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Horrible... no masks worn by staff, has a sign station only two guests per time, with more than 5 guests in there when I picked up my reservation.. staff made joke about me as well as regular guest acted like a staff and went and grabbed his own keys.. my rental cargo van was a terrible mess.. poor customer service and I recommend no one goes to this location..

ALBERT Q.
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The window knob was missing, the A/C barely worked and the fuel was at 1/8th

Hopena K.
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El cliente no dejó un comentario.

Stephen S.
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Truck cab was not clean. I sanitized cab myself. Windows were dirty. Truck was covered in dead bugs. No one showed me how to use the truck or helped me adjust the mirrors.

JOSEPH M.
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Girl at the counter was great at her job . She made it fast and easy to get the truck and get on the road while getting me all the information I needed to operate the truck. Very competent employee gets 6 stars

Craig W.
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The website has some problems with booking orders, but I called the location and they were able to set it up with no problem. Overall fantastic experience with the team there. Great job!

LINDA K.
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Efficient and attentive to each customer

RICHARD R.
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The online reservation system doesn't seem to work at all. I made a reservation, and it indicated I would get $50 if that guarantee was incorrect in any way. I later called to modify the reservation, and I learned that the truck I had reserved was not and had never been available. Because of great work by Tristan, we can an acceptable alternative, but we would have been very upset had we arrived expecting our reservation was good and found out it wasn't. Thanks!!

LAURENCE L.
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the lady that works their was so professional and great to work with.

Federico B.
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El cliente no dejó un comentario.

ANTHONY D.
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just keep doing what your currently doing, good customer service!

Victor P.
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Although the location was great, our order was poorly handled, as UHaul changed my pick up location the day of pick up, then it took three tries, three calls, to find a local truck. Then once upon return they tried to charge us extra even though the contract specified where, when, and the distance.

Benita C.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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