Customer Reviews for Vista Truck Rental
(U-Haul Neighborhood Dealer)

5,151 reviews

835 N Santa Fe Av   Vista, CA 92084
(North East Corner of N Santa Fe and Townsite Dr)

(760) 940-9831

Office Hours

  • Mon-Wed: 8 am–4 pm
  • Thur: 9 am–4 pm
  • Fri: 9 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–12 pm

Services at this Location:

Contact Us

(760) 940-9831

835 N Santa Fe Av
Vista, CA 92084
(North East Corner of N Santa Fe and Townsite Dr)

Services at this Location:

Office Hours

  • Mon-Wed: 8 am–4 pm
  • Thur: 9 am–4 pm
  • Fri: 9 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

jerry b 
Rating:
4.0

Customer did not leave a comment.

Rozeller F 
Rating:
5.0

The ladies at this location did an amazing job! Especially the manager. Would highly recommend and will definitely be coming back should the need arise.

Charles H 
Rating:
5.0

Efficient and easy

James L 
Rating:
1.0

Customer did not leave a comment.

Ronnie H 
Rating:
5.0

Customer did not leave a comment.

Catherine L 
Rating:
5.0

Customer did not leave a comment.

Stephen V 
Rating:
5.0

The lady who helped made it an easy and quick check in, thank you

Markeith B 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Been renting here for over 20 years. Always helpful and consistent

KERRY S 
Rating:
5.0

Nothing at all the ladies are so sweet and so welcoming

Camelody B 
Rating:
5.0

You guys do an awesome job , fast friendly and I can always count on you when I’m in a bind or in a hurry , thanks a lot , I wouldn’t rent from anywhere else.

DAVID S 
Rating:
5.0

Customer did not leave a comment.

Letty C 
Rating:
5.0

Thank you

james f 
Rating:
5.0

People there were super friendly walked me through the hooking up and unhooking process

Tara A 
Rating:
3.0

Lights on the trailer were falling off. And you can see very clearly it had been glued on.

Jessica B 
Rating:
5.0

Customer did not leave a comment.

Catherine R 
Rating:
5.0

The manager is on the JOB

Joe V 
Rating:
4.0

Customer did not leave a comment.

Stephanie M 
Rating:
5.0

Nothing perfect customer service. In and out in 10 minutes.

Philip F 
Rating:
5.0

Rosanne is super efficient, friendly and knowledgeable, even with multiple people waiting she's excellent at getting to your rental quickly without making you feel rushed. I'll be coming here from now on!

Lorna H 
Rating:
5.0

I had some issues with the size of my truck (my own fault no one else’s) and they helped me get it sorted out. No hassle at all!

Regan C 
Rating:
5.0

Customer did not leave a comment.

DAVID S 
Rating:
5.0

Customer did not leave a comment.

Lori M 
Rating:
4.0

Customer did not leave a comment.

Peter F 
Rating:
5.0

Good service and profesional person thanks for everything

gregorio v 
Rating:
5.0

Everything went well! The inside of the trailer smelled like smoke, maybe air it out a bit but besides that it all went well! Easy pick up and esy drop off

Maria M 
Rating:
4.0

Customer did not leave a comment.

Eduardo O 
Rating:
5.0

Nothing alway in and out!!! Great place to rent friendly people alway really helpful.

Philip F 
Rating:
5.0

100% satisfied, will recommend to friends and family, customer service and equipment was excellent.

Vicente R 
Rating:
2.0

I found the last spot to return the truck that would be near impossible to get into if I wasn't an astounding driver. I had to travel half an hour to another location at 9 am when I wasn't able to access my rental. I have to now call "corporate" to be able to receive reimbursment for my miles. But that doesn't and will not cover the money that I lost that day due to my hours lost on a job that I had done that day. I cannot access my current or previous rentals through the app which is the only way to do so. The people on the phone and the people at the second location I actually picked the truck up from are the only reason I was using uhaul on this day. Very helpful and accommodating even though they are limited with their access to the uhaul system.

Christopher S 
Rating:
5.0

Customer did not leave a comment.

Brandon C 
Rating:
4.0

Customer did not leave a comment.

DAVID K 
Rating:
5.0

None noted

Vincent H 
Rating:
3.0

Closing at 4 was a MAJOR drawback. I had to drive back from San Diego to return the truck (I was finished at 4:15 pm) a 100 mile round trip. Then when I called in the morning to assure they were open, the attitude over the phone from the guy who answered was unappreciated. How would I know what time they open, after all they close at 4 !!!!!!

Thomas M 
Rating:
5.0

Customer did not leave a comment.

Jonathan E 
Rating:
5.0

Nice , friendly and helpful staff. Thank you

Craig N 
Rating:
5.0

Customer did not leave a comment.

deva L 
Rating:
5.0

Customer did not leave a comment.

jeremy n 
Rating:
4.0

Customer did not leave a comment.

Scott R 
Rating:
5.0

The two gals working when we dropped it off were super efficient and friendly. Great experience.

Jolyn F 
Rating:
5.0

Customer did not leave a comment.

Jasmine G 
Rating:
4.0

If someone asked me that was in my neighborhood I’d just make sure to tell them to check the cleanliness of the vehicle they’re renting cuz my van was dirty

SUSAN H 
Rating:
3.0

That when there is a reservations made that the equipment be available for the time of the reservation pick up. Because mine was not and I had to go to another location to get another truck. It’s stressful because you think it will make it easier if you already have the truck reserved but it’s not there the day of the move not ok.

Malena G 
Rating:
5.0

All was great. Thank you.

David D 
Rating:
1.0

Customer did not leave a comment.

Travis L 
Rating:
5.0

Customer did not leave a comment.

Steven G 
Rating:
5.0

Customer did not leave a comment.

ROBERT G 
Rating:
5.0

Nothing to improve. The people at this location were all friends, efficient, & helpful. Equipment worked great. Great experience

Tyson A 
Rating:
5.0

Customer did not leave a comment.

Lizelle G 
Rating:
4.0

Customer did not leave a comment.

Cristina Z 
Rating:
5.0

Customer did not leave a comment.

Mark J 
Rating:
4.0

I's a really good customer service.

Jorge G 
Rating:
5.0

Consistent positive attitude and courtesy from the team at this location. Keep up the great work.

Bob M 
Rating:
5.0

Customer did not leave a comment.

Victoria C 
Rating:
5.0

Customer did not leave a comment.

RICHARD W 
Rating:
5.0

Customer did not leave a comment.

Ernestine D 
Rating:
5.0

Customer did not leave a comment.

Alexandra C 
Rating:
5.0

RoseAnne was lovely and very helpful. 😊

Sunshine K 
Rating:
5.0

great customer service

Guadalupe S 
Rating:
5.0

Great customer service

Doug D 
Rating:
5.0

Well I had a problem where my truck rental leaked in the front on both sides in the rain and all my belongings got wet and some ruined. My boxes all disintegrated and I had to repack everything and rent the truck for another day in the rain. Maybe a roof leak check before renting the vehicles out. Everything else was great and the employees were great and got me everything I needed otherwise. And the rain was really bad those two days so maybe it had just started.

Tim P 
Rating:
4.0

Good 👍 service

Jorge G 
Rating:
5.0

Customer did not leave a comment.

Vienna B 
Rating:
5.0

Customer did not leave a comment.

Joshua R 
Rating:
5.0

The process was so smooth! All the staff very friendly and super efficient. Highly recommend!

LAURA M 
Rating:
5.0

Customer did not leave a comment.

SCOTT S 
Rating:
5.0

I walked to my car across the street and a drug addict tried to throw a rock at me

Kristianna A 
Rating:
5.0

Customer did not leave a comment.

Israel T 
Rating:
3.0

Never thought it was a real business until picking the truck up. The building looks closed all the time.

Sara S 
Rating:
1.0

The passenger side mirror I could not see out of and was not able to adjust at all the drivers door you had to slam 3 to 4 times to get to actually shut it was a very scary ride

Natasha G 
Rating:
5.0

Love it

Juan E 
Rating:
5.0

The website was easy to use, and the staff at this location were extremely friendly and helpful. I had a terrific experience.

Greg A 
Rating:
5.0

Staff was amazing! Super friendly and walked me through everything.

Trevor W 
Rating:
5.0

Everything was great! Quick reservation, smooth pick-up, easy return.

Alyssa D 
Rating:
3.0

Price match quotes when it’s your fault that the reservation I made it unable to be fulfilled. I reserved a smaller truck, and was forced to upgrade because downgrading wouldn’t have been enough space. Only the 26’ truck was available despite my reservation for the 20’, yet they didn’t want to honor my original quote.

Hailie G 
Rating:
5.0

Customer did not leave a comment.

Andrew K 
Rating:
5.0

The check in process was quick and efficient. I received an almost new vehicle which was great. Unfortunately, I had to drive to a different location almost 25 miles away to get an auto trailer. That was painful.

LOUIS G 
Rating:
5.0

Customer did not leave a comment.

BRENDA W 
Rating:
5.0

Fast and friendly!

SUSAN R 
Rating:
5.0

Very helpful, quickly and efficient. Dropped off my van and equipment easily.

Robert R 
Rating:
5.0

Rose was the best

Juan E 
Rating:
5.0

Customer did not leave a comment.

Robert A 
Rating:
5.0

Well mannered staff. Great service even without a reservation

SUSAN R 
Rating:
5.0

Customer did not leave a comment.

Adeyemi A 
Rating:
5.0

Customer did not leave a comment.

EDMOND P 
Rating:
5.0

Great help, everything was so fast. Appreciative of this location.

Adela S 
Rating:
3.0

Customer did not leave a comment.

Brunilda M 
Rating:
5.0

Only issue I had (not related to the actual drop off location) was somehow my drop off location was changed to another one further from me and I had to call U-Haul to get it switched back.

Michael F 
Rating:
5.0

Arrived right at the 4 pm closing time as the employee was literally heading out the door. i told him I needed to return a trailer and he said no problem. He unhooked me and parked the trailer, I wasn't there 3 minutes!. As always, excellent service.

RANDALL B 
Rating:
5.0

Customer did not leave a comment.

Craig H 
Rating:
5.0

Customer did not leave a comment.

RICHARD W 
Rating:
5.0

Customer did not leave a comment.

kyle b 
Rating:
5.0

Customer did not leave a comment.

CHRIS P 
Rating:
5.0

Good location

Jeffrey R 
Rating:
5.0

Customer did not leave a comment.

Yolitzi P 
Rating:
4.0

Customer did not leave a comment.

manuel b 
Rating:
5.0

Customer did not leave a comment.

Hiram W 
Rating:
5.0

Customer did not leave a comment.

Oscar A 
Rating:
5.0

Customer did not leave a comment.

Ken R 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top