Customer Reviews for Vinayak Grocery Inc
(Distribuidor de U-Haul del vecindario)

155 comentarios

#303 7 Westwinds Cres NE   Calgary, AB T3J5H2

(403) 568-5596

Horarios de la ubicación

  • Lun. - dom.: 11 a. m. - 8 p. m.

Servicios en esta ubicación:

Contáctanos

(403) 568-5596

#303 7 Westwinds Cres NE
Calgary, AB T3J5H2

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 11 a. m. - 8 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The vehicle from inside was not clean. Somebody had smoked cigaratte inside and left ash all over. Please make sure the equipment is clean inside. Thankyou

Zain Z. 
Clasificación:
3.0

Very expensive and person didnt clear all expenses before pickup.

gursharn S. 
Clasificación:
5.0

Vehicle should be clean and washer fluid should be full cause there was none

Maher E. 
Clasificación:
1.0

There was no gas in the truck and inside the truck alot of garbage not good at all i didn't like their service also

Sanawbar S. 
Clasificación:
3.0

Need wider range vehicles

pranab M. 
Clasificación:
3.0

Make sure it doesn't take 20 minutes of your time to rent the truck.

Leah ANN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adnan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manpreet P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAYDEEP G. 
Clasificación:
3.0

El cliente no dejó un comentario.

albin V. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDEEP S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

Easy-to-use friendly service given by Dealer.

ravi K. 
Clasificación:
4.0

El cliente no dejó un comentario.

marcy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

gursewak S. 
Clasificación:
2.0

Equipment was not clean and it's was barking very very Ted between tow car and very deffcal to move out and no windshield water to clean and expensive

BAKHIT A. 
Clasificación:
5.0

Truck was soo dirty all the stuff gets dirty

MANINDER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adnan B. 
Clasificación:
2.0

Poor customer service

Tania V. 
Clasificación:
1.0

This location has the worst customer service ever

natasha SCARLETT A. 
Clasificación:
1.0

El cliente no dejó un comentario.

gurdeep S. 
Clasificación:
5.0

owner and staff at u-haul Vinayak Grocery, Castleridge branch, NE dealership were so nice, friendly and always find ways to help and make it easy for you, like searching for any truck availability, time extension, pick up/ drop off location. Special thanks to Amrit.

RICARDO D. 
Clasificación:
1.0

$173.00 to rent a 20 ft truck for 4 hours. 20 miles of travel recorded. Will never use or recommend again.

michael B. 
Clasificación:
5.0

I would have given them more than 5 stars. I couldn't return the van on time because I had a dental surgery and I was not supposed to drive. I managed to return the van after they called me for it. When I got there, they were nice and courteous and not only that, they didn't charge me for late return. Thank you Guys for being compassionate!

TEMITOPE JAMES O. 
Clasificación:
5.0

Good service

NOOR MOHAMMAD A. 
Clasificación:
1.0

The worst u haul location I've ever been to or use. Showed up early to pick up truck. After two different trucks and an hour late I finally got out to my site. I have many more details but I assure you this location will never be referred by me

Daniel R. 
Clasificación:
3.0

The truck needs maintenance.

Lyse R. 
Clasificación:
1.0

Over charged me, lack of knowledge to employees

sam S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ULYSES JR DANO A. 
Clasificación:
5.0

The owners were friendly and helpful, and the van was available at the time expected, well maintained, and clean. It was a great experience, thank you!

Stuart IAN M. 
Clasificación:
2.0

Provide equipment that is road worthy and safe

Tim A. 
Clasificación:
5.0

All you need do is to continue with the good work that you've done to render a wonderful service to me.

Olabode O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adonis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielbert M. 
Clasificación:
2.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
3.0

It was not really clean inside and inside the seat as well so I had to clean it my self ,

Najbullah H A. 
Clasificación:
5.0

nothing

RICARDO D. 
Clasificación:
5.0

I would lie if I said everything was clean but we didn't get any issue with the service I recommend them for the A+++ service!!! I couldn't get a better service it was excellent event if we didn't follow the rules to the letter they would understand us

Charlie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANILKUMAR P. 
Clasificación:
5.0

Happy with the customer service.

Channy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarabjit S. 
Clasificación:
5.0

Mr Vinay was very helpful

Harpreet C. 
Clasificación:
2.0

People were 20 minutes late opening

mauro I. 
Clasificación:
1.0

El cliente no dejó un comentario.

Gurjeet P. 
Clasificación:
5.0

Good customer service. Overall great!

RUPENRAO S. 
Clasificación:
2.0

Check trucks when people use to make sure clean garbage, used mask and bandaids in cab and garbage in the back of truck

Brittni L. 
Clasificación:
5.0

Great place to rent , very friendly staff. It was really good experience renting from this location.

Manjeet D. 
Clasificación:
1.0

Keep you fuel tank full before renting out ...what is this 5/8 🤔

IMRAN Z. 
Clasificación:
1.0

Not a suitable location for an operation like this. Vehicle was not cleaned before we took it over. Popcorn and other food wrappers littered the floor. Vehicle also looked like it hadn't been wiped down after its previous driver. Not good enough, especially during a global pandemic.

Adrian L. 
Clasificación:
1.0

Window wipers didn't work, it was a Rainey day. We received the wrong dolly we had ordered. The drop off box is rusty, keys didn't fit well and it cut my finger open because you have to force the key in the drop box.

Ian J. 
Clasificación:
5.0

El cliente no dejó un comentario.

amandeep S. 
Clasificación:
1.0

You have to be serious on monitoring the employees behaviour towards the customers. I.e they are rude and disrespectful. ******

ibrahim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ahmand M. 
Clasificación:
5.0

Vinayak store staff and owner are very good and cooperative .They have good knowledge.

puneet S. 
Clasificación:
2.0

Customer service was horrible. They gave me gas below quarter and I took a picture added gas before moving for another $30 so that I don't run out. While returning i explained the situation that gas is more than quarter which was just ignored by the agent and did not consider any way upon my request. She mentioned that nothing uhaul can do to credit you anything. I rent uhal from Barlow trail atleast 6 times and the service was always excellent.

LAKWINDER SINGH M. 
Clasificación:
1.0

Staff was extremely rude, location is questionable at best. The vehicle had garbage in it when picking it up and was given to me at least than a quarter tank of fuel. They or another customer has set the vehicle to read KM rather than Miles in the odometer which the store then proceeded to blame me for. When offering to change it (I've used the same model cube van) I was brushed off while the staff member struggled for 20+ minutes to try and figure it out himself. Overall completely dissatisfied with there service and would not recommend anybody do any business with this store or U haul if this is the standard they have for pick up locations.

Dorian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Racine D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KABASELE K. 
Clasificación:
1.0

I had to go check myself and show the vendors pictures of readings since when uhaul ask you to do this and truck was dirty inside.

Pankaj A. 
Clasificación:
5.0

Fast and friendly service

MOHAMED AKRAM M. 
Clasificación:
1.0

They need to minimize the processing time as we have to wait for 2 hours just to pick up the truck which we booked one day ahead. The clerk who helped us had asked us too many times about our personal information. He even insisted that I do not need a collision damage coverage just because he do not know how to add it on our profile.

Limneo C. 
Clasificación:
2.0

The vehicle was filthy looks like never cleaned inside. Customer service is very poor at the location. In COVID-19 all the equipment should be cleaned and sanitized regularly but this location just gave keys to me and took keys back when i got back there i am sure it will happen same for the next customer.

wasiq I. 
Clasificación:
1.0

I don't think my comment will make any difference.

Harsh S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brandon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bikramjit S. 
Clasificación:
4.0

Truck i was driving had a check engine light. No proper checking or maintenance of vehicle is very much noticeable with the trucks condition

Darrell S. 
Clasificación:
5.0

Everything went well, had no issues

Melodie S. 
Clasificación:
5.0

Driver seat has lots of pet hair.

manjeet S. 
Clasificación:
5.0

Can you provide debiit card for payment next time because I have difficulty for payment with debit card. Thankyou

Gledek M. 
Clasificación:
2.0

Vehicle not clean and not well maintained

mohamad rinas S. 
Clasificación:
5.0

Excellent customer service. Whereas the other locations in North East has lots to do in terms of improving their customer service, this location has steadily improved their customer service. I have been using this location for quite some time and I have found them improving a lot over couple of years

SALIM L. 
Clasificación:
5.0

Very good service

RAJVIR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Muhammad I. 
Clasificación:
4.0

Make sure you top up the windshield fluid

Chrystian H. 
Clasificación:
5.0

Perfect service and assistance so proud of them

Wycliffe O. 
Clasificación:
1.0

The service was so horrendous the person who works there was sleeping in front of the computer he try very hard to don't fall sleep. Also he didn't wearing mask for protect the constumer from the covid19 in addition to this the payment method is only available for credit card because the machine is not working. At the ends was a horrible experience place.

Sindy C. 
Clasificación:
2.0

I didn't order insurance when I booked online and I was charged for it. I was given poor directions to find the vehicle, and when I went to pick up the vehicle at my appointment time, they were adamant that I didn't have a reservation even though I had a reservation code.

Krupa A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Gopal A. 
Clasificación:
2.0

- no windshield washer fluid and dirty windshield to start the day. - Ashes below radio on console from previous user. Gross. - truck ran well and served its purpose. - Asked how long I would be and I said around 4 hours. They said its just an estimate and we are here until 9. I brought it back on the 5th hour at 6:45 and first words spoken to me were "your late".

garry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gurjit kaur J. 
Clasificación:
4.0

El cliente no dejó un comentario.

parminder S. 
Clasificación:
1.0

You're asking for a uhaul experience rating but only giving options for the locations, not dealing with uhaul online (which was garbage). I was 1.5 hours late starting the move because I could not get a truck on time that I had precooked and prepaid because I NEEDED to not be late I had to pay a fuel surcharge becoase I didn't have time to fill it. I requested this fee be waived since it was uhauls fault and for no response

Catherine M. 
Clasificación:
4.0

I had reserved a furniture dolly well in advance and it wasn't available when I went to pick up the truck.

Lynn marie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

cheikh N. 
Clasificación:
1.0

Vehicle was gross and grimy in the cab, the back had a carpet and broken hangers and dirt from the previous user, I was not provided with a dolly as I ordered one. The process to pick up the vehicle took over an hour and I did the prereservation setup. He had an aruguement with a lady about groceries and refused to refund her as well, this location is a joke and has way to many businesses, the owner could not understand me nor spoke English I can't even argue the cost he is a scary abusive man from what I saw in the store and how he treated his customers

Kyle D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

rupinder J. 
Clasificación:
5.0

If the fuel can be charged with rate it can help for small commuters as for little amount you have to visit petro station which can save time

HARJIT S. 
Clasificación:
5.0

The gentleman who assisted me was very pleasant and patient while I struggled to understand him, as I'm hard of hearing. He was very nice and it was a pleasure having him run us through our rental process. Location was very nice.

Shelby H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MUHAMMAD Z. 
Clasificación:
1.0

If I picked up the uhaul at this location then I have to return back at the same location. How crazy is this? Uhaul as a company should look into this. Authorized dealer doesn't mean they can do whatever they want.

Biju A. 
Clasificación:
1.0

The service was EXTREMELY slow. When we got to the truck we opened up the back and it was DISGUSTING, the person who used it before us left it filthy drywall dust EVERYWHERE and drywall pieces EVERYWHERE. Before we could use it we had to do a thorough sweep and sanitization of the back of the truck because we were transporting furniture, clothing, and other household items and we didn't want everything covered in drywall dust. When we returned it we told the owner of the store how filthy the truck was and that we were NOT SATISFIED... in the back of the truck there is a posting that states that if you return the truck all cleaned out that you would get $25 off so I asked the owner of the location about that and since he spoke very little english he said NO. I am VERY DISSATISFIED and I am going to make sure to tell everyone I know DO NOT rent from Uhaul they do not stand behind their advertising. I would like for someone from the head office to please call me to discuss this further. Thank you Valerie 403-464-2309

valerie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MUKUL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

nabeel A. 
Clasificación:
3.0

Maybe there can be 2 person to help speed up the process.

Sonia B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Nancy maureen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chamkaur singh C. 
Clasificación:
5.0

Gave me good service with Smiley face

BALDEV SINGH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ATTAULLAH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jatinder S. 
No se han enviado comentarios para esta ubicación.

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