All was good. No improvements to note.
Michael G.
Customer Reviews for Vics Tobacco And Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Cleaning charge was impose while Uhaul was in left in same situation we receive.
Jimit P.Used uhaul.com for the return & dropoff and had nothing but connection issues. No issues checking in with the app but the dropoff was terrible. Tried several times with no luck. Called the uhaul help center and they were no help either.
Kenneth C.Extremely helpful, went above and beyond
Greg C.I paid for a dolly but they don't have a dolly. They said they told uhaul they don't have one but customers still come in regularly after having paid to use one only to find there isn't one. I didn't have time to go all around town to find which location actually had one so I did without. Also there was no ramp on my truck. I thought they all had ramps.
Michaela D.Great !!!
chris E.Communication and inventory updates would go really far for customers.
Caleb L.Some information on using the app for returning after hours.
james B.Quick and easy
Kaelin H.I was to pick up at 2:00 pm waited forever for a key then I was to return at 3 pm the next day to tell City and was charged $40 extra day?? Not very pleased with that because I was 4 minutes late returning but waited 30 minutes to get a key when I picked up
JEFFERY L.great drop off experience
Brett D.We were very sad the truck did not have cruise control--made for a much longer day. I had no idea the trucks wouldn't have it and will remember to ask if we need one again. Otherwise, fine experience and thanks.
CHARLES B.Was after hours drop off. Clerk at convenience store took the keys and that was the end of it.
JON W.It was somewhat difficult to locate. Was given the street address but not the name of the business (Vic's Tobacco and Food Mart). The house numbers were not visible from the street (Frederica) and there were no other U- Haul trucks or trailers parked on the parking lot so I wasn't sure I was at the right place until I went inside
RANDALL S.The owner was VERY customer oriented. Absolutely will recommend for any and all.
THOMAS G.Easy location to find and couldn't have been more nicer and easy to turn in.
Mickie H.