Customer Reviews for Versailles Farm & Garden
(U-Haul Neighborhood Dealer)

238 reviews

949 W US 50   Versailles, IN 47042

(812) 750-4126

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–4 pm
  • Sun: 10 am–4 pm

Services at this Location:

Contact Us

(812) 750-4126

949 W US 50
Versailles, IN 47042

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–4 pm
  • Sun: 10 am–4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Greg Denny 
Rating:
5.0

Customer did not leave a comment.

Mikel Morrison 
Rating:
1.0

1 tire kept going Low therefore I had to keep adding air. When returned trailer, we were Overcharged a full day even tho I returned it a day Early

Earl Moore 
Rating:
5.0

Customer did not leave a comment.

Tim Cope 
Rating:
5.0

The location was very convenient for me. Everyone was very friendly and helpful

cheryl mathews 
Rating:
5.0

Customer did not leave a comment.

Ralph Kendall 
Rating:
5.0

Customer did not leave a comment.

lonnie CHAPIN 
Rating:
4.0

Needed a smaller trailer. Would’ve like to pay the price for a smaller trailer to take the one that I took.

Leslie Bird 
Rating:
5.0

Farm and Garden are always great!

Melissa Caldwell 
Rating:
3.0

Customer did not leave a comment.

Nicole Schneider 
Rating:
5.0

The personnel here is always so helpful!

Melissa Caldwell 
Rating:
4.0

Customer did not leave a comment.

Melissa Caldwell 
Rating:
5.0

Customer did not leave a comment.

Tonia Fields 
Rating:
5.0

Customer did not leave a comment.

Carl Moeller 
Rating:
5.0

Na

Brandi Struckman 
Rating:
5.0

Overall very easy to be able to rent from very courteous people the only thing that I would recommend not labeling all debit cards that are not from a local bank as a prepaid debit card I used a card that is a credit building card and was charged additional fee because it was not an actual credit card even though the fee is refundable it's still an inconvenience.

Michael Goddard 
Rating:
5.0

The people at lawn and garden are very nice

Kathy Burgan 
Rating:
4.0

1 TAIL Light did not work. need better maintained!

Francis Riehle 
Rating:
5.0

all went well for me

David McIntosh 
Rating:
5.0

Customer did not leave a comment.

Amy Hulsey 
Rating:
5.0

Customer service was great, gave me everything I needed and processed everything quickly! Much appreciated!

randy Romans 
Rating:
5.0

This was our 2nd time renting from the versailles farm and garden uhaul location. Another great rental experience.

Chris Cullen 
Rating:
5.0

All associates were friendly and knowledgeable.

Anna Harris 
Rating:
5.0

Sydney & Megan are wonderful! They restored my faith in competent customer service. However, U-haul, the company, was disappointing at every turn. Versailles Farm & Garden was able to get my equipment when the cross town retailer failed to show up for work. Ryan, U-Haul Area Field Manager, was no help. Did not return repeated calls. U-Haul "transportation" suggested I go to a neighboring State to get the needed equipment. Bottom line - when renting from U-Haul in the Versailles area, call Versailles Farm & Garden first.

steve haynam 
Rating:
5.0

Customer did not leave a comment.

Brian Brashear 
Rating:
4.0

I was charged twice for the dolly equipment , I’m assuming because I brought it back after the store closed. But other than that, it was an easy process.

Christopher Brooks 
Rating:
5.0

Awesome service

Tony Schneider 
Rating:
5.0

Great customer service. Fast and friendly :)

Cherish Cassidy 
Rating:
5.0

Customer did not leave a comment.

Bob Ryan 
Rating:
5.0

Everything was great 👍 thank you 😊

Kurt Dobbertin 
Rating:
3.0

Customer did not leave a comment.

Cheyenne Perez 
Rating:
5.0

Customer did not leave a comment.

Terry Walker 
Rating:
5.0

Customer did not leave a comment.

John Singer 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Cottrell 
Rating:
5.0

Customer did not leave a comment.

Michelle RedElk 
Rating:
4.0

Customer did not leave a comment.

Nick Rohlfing 
Rating:
4.0

Drop off was handled smoothly and quickly!

Cynthia McCullough 
Rating:
5.0

You were very awesome and professional!!!! Excellent customer service Thank you for providing this service of renting uhaul Equipment Highly recommend renting from this location

Stephanie Kinnett 
Rating:
5.0

Customer did not leave a comment.

Harry Tallent 
Rating:
3.0

Customer did not leave a comment.

TRAVIS THOMPSON 
Rating:
5.0

Great service!

Matthew Sigmon 
Rating:
5.0

Customer did not leave a comment.

Gary Marlin 
Rating:
5.0

trailer need a jack to load and unload from vesical hitch

Donald Morris 
Rating:
5.0

Customer did not leave a comment.

JAMES PROCTOR 
Rating:
5.0

Customer did not leave a comment.

ETHAN WHEELDEN 
Rating:
5.0

Customer did not leave a comment.

joyce west 
Rating:
5.0

Customer did not leave a comment.

Robert Grable 
Rating:
5.0

Customer did not leave a comment.

Brian Paugh 
Rating:
4.0

Customer did not leave a comment.

Jennifer Rice 
Rating:
5.0

They were very helpful and flexible.

James Layden 
Rating:
5.0

Customer did not leave a comment.

PHYLLIS MCKEOWN 
Rating:
4.0

Customer did not leave a comment.

Terri Hardy 
Rating:
5.0

Customer did not leave a comment.

Thomas Cassidy 
Rating:
5.0

Customer did not leave a comment.

Angela Jolly 
Rating:
2.0

Staff did not wear masks. The truck was dirty on the inside.

Deanna Yoder 
Rating:
5.0

If the customer rents a uhual for less than 24 hours. The price should be prorated. We rented a uhual to pick up a bedroom suite and had it for 3 hours. Shouldn't have to pay for 24 hours if not needed. Should be prorated if less than a 24 hour period

Tasha Bailey 
Rating:
5.0

The equipmemt I needed was available at the time I needed it. From check in to check out , it was a smooth process! I will use this location again!

James Kaczmarek 
Rating:
5.0

Customer did not leave a comment.

BARBIE WEBSTER 
Rating:
3.0

Change the tires on the trucks more often. Tires were not the best.

Matthew Sigmon 
Rating:
5.0

I think that trucks transmission needs checked it was having trouble shifting down on hills on got real bumpy a few times.

SUSAN WESTMEYER 
Rating:
5.0

Customer did not leave a comment.

PAUL HARDY 
Rating:
5.0

Customer did not leave a comment.

Brent Jansen 
Rating:
5.0

Customer did not leave a comment.

Brian Massey 
Rating:
5.0

Customer did not leave a comment.

Robert Pope 
Rating:
5.0

Customer did not leave a comment.

Justin Relly 
Rating:
1.0

This place pretty much tried to kill me. Windshield wipers were bad, and there was no wiper fluid in the truck. I hit rain and nearly wrecked myself and the other drivers around me because I couldn't see and it just smeered. I want my money back, is this really the level of quality that Uhaul has become? Yet this will just go into the file bin and nothing will happen just like always with companies like this.

Matthew Lewis 
Rating:
4.0

Uhaul company is Terrible you tell people you hold things for people but you don’t I requested a truck in Madison Indiana there was none available had to go to Versailles Indiana pick up the truck the people at Versailles were wonderful but you guys from U-Haul are absolutely awful I have reported you to the Better Business Bureau for the way things went I am not payingI am not paying for the rugs that you post to head for me so I would like my money back I do not want to pay mileage because it was you guises fault so I think you better straighten your act up because you’ve had not just my complaints but a lot of other people

Austin Hamon 
Rating:
5.0

The rental place and uhaul itself is excellent just wish I could have been able to use it not anyone’s fault just glad it was resolved Going to be renting one as soon as one is available

Rachel Lewis 
Rating:
5.0

Customer did not leave a comment.

Kylie Krick 
Rating:
5.0

Friendly owners and process was easy to rent!

Linda Weaver 
Rating:
5.0

The company website is horrible

Robert Tryon 
Rating:
5.0

Easy drop off

Robert Brennan 
Rating:
1.0

I brought the U Haul back with the gas tank filled to where it was when I got the vehicle, 7/8 of a tank. They charged me an extra 14.35 to put 4 gallons of gas in the tank even though I brought it back filled to the point it needed to be? I wouldn't have charged my debit card at a gas pump before bringing it back if I would have known they would just charge my card for unneeded gas anyways? A teenage girl did all the paperwork and couldn't even find the keys prior to renting the U Haul. Very unprofessional and after the incident of them charging me when they SHOULD NOT HAVE that puts a bad rep on their name. Will not be returning and will be letting everyone know my experience around town.

Ashlynn Culp 
Rating:
5.0

Customer did not leave a comment.

Justin Relly 
Rating:
5.0

Versailles Farm & Garden made it a very easy process. They were very helpful.

MARY ROMANS 
Rating:
3.0

Customer did not leave a comment.

Georgeanna Reed 
Rating:
5.0

Excellent experience from door in to returning the truck. Sales staff were professional & efficient! Staff were all very pleasant & helpful as well as prompt to get me checked in & at drop off!

Harley Kennedy 
Rating:
1.0

Smoke smell everywhere inside. Horrible.

Alec Sullivan 
Rating:
5.0

The cab of the truck had mud all over the passenger floor, something spilled on the seat and the back of the truck was extremely dirty with broken glass everywhere. We had to clean the truck before we could even load our belongings.

Adam Griffin 
Rating:
5.0

Nice and helpful

Mark Glenn 
Rating:
5.0

My uhaul wasn't ready when promised. I'm due a $50 refund.

Jon Shepherd 
Rating:
5.0

Customer did not leave a comment.

Jennifer Lake 
Rating:
5.0

Customer did not leave a comment.

Randy Sallee 
Rating:
5.0

Customer did not leave a comment.

Jeffrey French 
Rating:
5.0

Fantastic customer service!

Jodi Beavin 
Rating:
5.0

Customer did not leave a comment.

Ashley van zyl 
Rating:
5.0

The truck I ordered was not there. They did not have the moving blankets I needed. I have the understanding that uhaul does not check the inventory of these rural stores prior to making guarantees. This needs to change. I waited an hour for my truck while I paid for moving help standing around doing nothing,waiting on the truck. The 50$ courtesy refund hardly makes up for the frustration and cost of the hour of paid labor for 3 guys. The site itself did everything possible to help us. So if you are rural. Don't count on the guarantee

Rosalie Hyatt 
Rating:
5.0

Customer did not leave a comment.

rhonda dobbs 
Rating:
5.0

Customer did not leave a comment.

Mark Durbin 
Rating:
5.0

Customer did not leave a comment.

Joseph Denzio 
Rating:
5.0

When I dropped it off they were very nice.

Randy Riley 
Rating:
4.0

Customer did not leave a comment.

Garry Wickert 
Rating:
5.0

Amazing! Quick, super helpful, patient, friendly - great people!

Allison Allen 
Rating:
3.0

Tried to give me dolly with the strap ripped. I asked for a different one and they gave me a better one.

Kathy Benge 
Rating:
4.0

Customer did not leave a comment.

Richard Krug 
Rating:
5.0

Customer did not leave a comment.

Rose Trog 
Rating:
5.0

Nothing

Kevin McKinney 
Rating:
4.0

Customer did not leave a comment.

Stephen Marks 
Rating:
5.0

Customer did not leave a comment.

gina kern 
Rating:
5.0

Customer did not leave a comment.

Thomas Carrico 
No reviews have been submitted for this location.

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