Customer Reviews for Verde Valley Honey
(U-Haul Neighborhood Dealer)

190 reviews

3100 E Beaver Creek Rd   Rimrock, AZ 86335

(928) 202-3224

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/13/2024: Closed
  • 5/7/2024: 10:00 am - 12:00 pm
  • 5/8/2024: Closed

Services at this Location:

Contact Us

(928) 202-3224

3100 E Beaver Creek Rd
Rimrock, AZ 86335

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/13/2024: Closed
  • 5/7/2024: 10:00 am - 12:00 pm
  • 5/8/2024: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James Murphy 
Rating:
5.0

Thank you!

George Jacques 
Rating:
5.0

Customer did not leave a comment.

Richard Copeland 
Rating:
5.0

Customer did not leave a comment.

SUSAN SNOW 
Rating:
5.0

Customer did not leave a comment.

Harold KEAN 
Rating:
5.0

Keep on keeping on with your program.

Larry Leavitt 
Rating:
5.0

This location was close to the freeway for easy access it was not conveniently located to my final destination.

DENNIS RODGER MILLER 
Rating:
5.0

Very helpful no problem

Roy Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Caleb Whipple 
Rating:
5.0

there was a slight problem with the transmission shifting from time to time.. did make them aware when I returned over all everyone was great. personable and professional on both sides of the trip thank you, best, Kenny Star

Kenny Star 
Rating:
5.0

Customer did not leave a comment.

Leslie OConnor 
Rating:
4.0

Customer did not leave a comment.

ALEKSANDR LUSHCHIK 
Rating:
5.0

Very convenient location for me.

Richard Kint 
Rating:
5.0

The older couple that I rented from were very kindand helpful. Wonderful people! The rental was clean and in excellent condition. Highly recommend!

Shaniya Caho 
Rating:
5.0

Drop off location service was superb! Continue doing what you're doing and the next customer will be very happy.

Sharon Sieber 
Rating:
5.0

Friendly staff and helpful.

Michael Mowers 
Rating:
5.0

The ramp was difficult to pull out and push back in. Other than that, the truck was great! Easy to drive, easy to handle. I would definitely rent again from Uhaul.

Alan St Germain 
Rating:
5.0

She was amazingly helpful. I got to say, you call what's the best and easiest part of this whole move! They went over and above to assist me with any changes I needed and everyone I dealt with including the scheduling dept several times, was polite, professional and extremely friendly and helpful. Thank you for making this move happen!

Tracy Kumbera 
Rating:
5.0

Verde Valley Honey location is a wonderful place for Uhaul. The people are so helpful and accommodating - super easy to drop off our Uhaul trailer and took good care of us. Thank you!!!

Dana Grgurich 
Rating:
5.0

Customer did not leave a comment.

Shanda Jones 
Rating:
4.0

nothing to improve

Jeffrey Jones 
Rating:
5.0

I have used this location many times, for myself and to help others, never have any issues. Beyond amazing customer service! I wish we could clone this guy! He’s amazing!

Sean Merlin 
Rating:
4.0

Customer did not leave a comment.

Jacob Sanford 
Rating:
5.0

Customer did not leave a comment.

Terry McLarty 
Rating:
5.0

Customer did not leave a comment.

Monte Cook 
Rating:
5.0

Customer did not leave a comment.

Zachary Retz 
Rating:
5.0

Very friendly, professional and convenient location. They were so nice and helpful. Would definitely recommend this location to a friend. Thank you!

Erin Hernandez 
Rating:
5.0

Customer did not leave a comment.

Terry McLarty 
Rating:
4.0

Customer did not leave a comment.

Gerard Ingallina 
Rating:
5.0

Customer did not leave a comment.

Peter Valdespino 
Rating:
5.0

Customer did not leave a comment.

Perry Root 
Rating:
4.0

Customer did not leave a comment.

Linda Jones 
Rating:
5.0

No suggestions for improvement. Everything was excellent

Patricia Corcoran 
Rating:
5.0

Great drop-off host. I really appreciated the personal touch and understanding when it came to weather and unloading.

JOSHUA SUGATA 
Rating:
5.0

Customer did not leave a comment.

SAM KAVATHAS 
Rating:
5.0

Customer did not leave a comment.

maybel Mayze-der 
Rating:
5.0

Uhaul extended our drop-off time because of the President's holiday. It worked out fine, would recommend to anyone. What a difference between Buffalo, Wy and Rimrock, AZ

Peggy Miller 
Rating:
5.0

Customer did not leave a comment.

Danny Schaeffer 
Rating:
5.0

I had to drive almost two hours round trip out of my way because the local U-Haul in Flagstaff didn't have the equipment I needed

grant Huskelhus 
Rating:
5.0

Customer did not leave a comment.

Reagan Bond 
Rating:
2.0

It's a very run-down area with little to no instructions or signage.

Lindsay Allison Dierking 
Rating:
5.0

Include what type of gas to put in the trucks

Gabrielle Holmberg 
Rating:
5.0

Customer did not leave a comment.

Brian Koski 
Rating:
5.0

The “use our contact form” takes the user away from the site and to fill out this survey you have to start all over again.

LARRY OLSEN 
Rating:
5.0

Customer did not leave a comment.

David Salvano 
Rating:
4.0

Customer did not leave a comment.

scott douglas hiley 
Rating:
5.0

VERY helpful to bail me out of a predicament! Highly recommended!

Bradley Martin 
Rating:
5.0

Fantastic customer service.

Steve Wezner 
Rating:
5.0

Full communication, good personal setvicr

Stephen Barton 
Rating:
5.0

Customer did not leave a comment.

BARBARA PHILLIPS 
Rating:
3.0

Customer did not leave a comment.

Alejandra Berrelleza 
Rating:
4.0

Customer did not leave a comment.

bradford davis 
Rating:
5.0

Excellent service from caring and conscientious owners.

Lynne Caparelli 
Rating:
5.0

This location goes above and beyond to assure the trucks and trailers are safe and well maintained.

Donna Pollard Burton 
Rating:
5.0

Friendly location. Nice people

BEN MEWHINNEY 
Rating:
5.0

Jim was very and helpful.

Richard Kint 
Rating:
5.0

Customer did not leave a comment.

Heather Noel 
Rating:
5.0

Customer did not leave a comment.

Aldo Saenz 
Rating:
5.0

Customer did not leave a comment.

Michael Leblanc 
Rating:
5.0

Customer did not leave a comment.

Thomas Piwonka 
Rating:
5.0

Both sides were great

michael cox 
Rating:
5.0

First trailer we hooked up to had malfunctioning right turn signal. wasted a good amount of time changing wire connector and retesting all lights. Owners of this location were amazing! Very upset about final bill but unfortunately have no written or email correspondence to prove that I was given a rate of $7.95 a day to compensate for the inconvenience of picking up two days before I actually needed the trailer as well as picking up at a location 40 minutes away from my home. Rate was also provided to me due to an advertisement that is still being shown at the 19th ave and Bell road location in phoenix az advertising one way rentals for 1/2 price on one way rentals of 5x8 trailers.

Jodi Fowler 
Rating:
5.0

Customer did not leave a comment.

Harry Young 
Rating:
1.0

Although my reservations were confused, and split into two contracts (truck/transporter) they were very helpful, and gave excellent service.

TERESA RUIZ 
Rating:
5.0

Keep more trucks there, they do a very good work at that location. Thank you

PETER WATSON 
Rating:
5.0

Customer did not leave a comment.

Bruno Novi 
Rating:
5.0

John always has the equipment we need, and it is in excellent condition. His service is superb, his location is so convenient we can not imagine utilizing any other dealer.

Gordon Burton 
Rating:
5.0

Customer did not leave a comment.

Mary C Johansson 
Rating:
5.0

Customer did not leave a comment.

WILLIAM STRUCKMEYER 
Rating:
5.0

The only thing I don’t like is that you don’t have trailer jacks, lifting the trailer off of my hitch is an unpleasant experience. Other than that everything was great.

JOSHUA DENA 
Rating:
4.0

Very nice experience with professional people.

ALLAN BLUTH 
Rating:
5.0

The app needs a lot of work it was slow and glitchy. I have to keep closing it and start over a lot.

Francisco Garcia 
Rating:
3.0

The mobile app did not work, I had to get the facilitator to open up outside their normal hours.

TIMOTHY MULLINS 
Rating:
5.0

Customer did not leave a comment.

Kyle Nudelman 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER PITTZ 
Rating:
5.0

Customer did not leave a comment.

JOHN RACHEL 
Rating:
5.0

Customer did not leave a comment.

Allan Williams 
Rating:
5.0

Such a great experience helping us navigate renting a uhaul. Something we haven't ever done. Just a very personal approach to everything we experienced.

SUSAN HOLM 
Rating:
5.0

Customer did not leave a comment.

ERIC CONKLIN 
Rating:
5.0

Customer did not leave a comment.

JONATHAN ZUM MALLEN 
Rating:
5.0

John at the Honey Hole is awesome! He goes above and beyond for his customers!

MARK TILTON 
Rating:
5.0

I had to drive 23 miles to get to this location. I would be more happy if I could have used the U-Haul station located 2 blocks from my home.

Gary Jungwirth 
Rating:
5.0

Customer did not leave a comment.

DONALD ROBINS 
Rating:
5.0

The Rimrock Staff were absolutely perfect.

JASON ALLEN 
Rating:
5.0

Customer did not leave a comment.

WALTER CARR 
Rating:
5.0

Excellent place to rent, just really great people who know what they are doing.

Thomas Ward 
Rating:
5.0

Excellent service Thank You!

SHERMAN LOCKER 
Rating:
5.0

Customer did not leave a comment.

Michelle Cummings 
Rating:
5.0

Customer did not leave a comment.

Madison Hammond 
Rating:
5.0

Customer did not leave a comment.

BRIAN STUKEL 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER FAULKNER 
Rating:
5.0

No improvements necessary!! John was really interested in customer satisfaction. Very nice! Thanks John, Todd Holbrook

TODD HOLBROOK 
Rating:
5.0

uhaul needs to do a much better job at making sure their inventory is correct on their website when booking. I booked a unit that was supposedly available, but had to change my plans due to the technology not being accurate. That was pretty frustrating.

Stephen Hulme 
Rating:
4.0

Customer did not leave a comment.

JAMES ADAMS 
Rating:
5.0

Customer did not leave a comment.

Jennifer Chadwick 
Rating:
5.0

You need to provide per the contract . Don't write a contract if you do not have the equipment. The Reno, NV store on 4th street was a pleasure and the store in Rim Rock , AZ was also a pleasure

THOMAS STEINHARDT 
Rating:
5.0

Again l, the guy at the drop off location was super helpful and friendly. He unhooked everything, asked how the trailer worked, etc... a positive and friendly person. Will go back here to rent for my return trip.

Gregory Grandgeorge 
Rating:
5.0

Love this location, service and personnel!

Kathy Martin 
Rating:
2.0

Customer did not leave a comment.

James Brown 
Rating:
5.0

Customer did not leave a comment.

Ronald Barber 
No reviews have been submitted for this location.

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